If you order pickup at 7pm, get there at 7:20 and you MIGHT get your order. Place takes forever to pickup on Thursdays. You'd think they would know to start making wings before dinner time. They don't. Maybe they're just understaffed but the one on Dupont is night and day compared to this one. read more

My kids, two nieces and one nephew went in here......walked from Lutheran Hospital after a tragic accident within the family. Manager Tammy was rude (like, ruder than anyone in hospitality should ever be) and stated that Indiana doesn't accept a passport for alcohol sales. Our oldest is 26 years old. One of our sons is active duty military. Only one of the group just had his passport, and she refused service. I called, and she was equally as rude to me. Tammy should find another line of work. We won't be back except to complain about her. I gave one star bc there is no option for zero:( I waited tables for many years in college and grad school. I didn't find it that hard to be nice to paying customers. read more

Came here with our cousins after their sibling passed away the day before and the general manager was the rudest and meanest person I've ever met. It's a miracle she hasn't already been fired based on all the complaints that have been made about her already. read more

Considering the low reviews on this place, I can imagine what the common denominator is. The general manager there is the most horrendous, rudest, & miserable creature I've ever witnessed in my life. After days cooped up at the hospital after my cousin's death, a group of us finally got out to Buffalo Wild Wings, whereupon we were met by a very sweet server. She checked our ID's & took our order. We then waited some time with no issue, when suddenly the general manager pops up and demands our ID's. We show her, and after seeing we were all of age, she decides to lie & say that passports (which one person used) were not legal ID's. We corrected her, but she simply turned away and spat that we could leave if we wanted to. What a miserable person; I feel so sorry for those employees that have to be around her. Don't ever come here. read more

We maybe order here a couple times a year and each time we are reminded why we don't order more frequently and today was the final straw...we will never step foot in this restaurant again (unless "Tony" does not process our refund properly for the food we waited an extra 45 minutes for and never received!). Absolutely horrible service and mismanagement of orders by this restaurant location! Such a shame, we really like the food at other locations! read more

Ridiculous experience. Don't go here unless you want to feel like their lack of staff is your problem. Rude. Will not go back, do not recommend. read more

This place is an absolute joke Had a credit from 2 days earlier and went back and attempted to get it Evidently the manager I talked to didn't "put in system "!as she said she would and the general manager basically called me a liar over 11 dollars She was rude Wings are freaking tiny I absolutely love bww wings but Themis one specifically is a disgrace Learn some manager skills read more

The food took forever to come out. They have all you can eat wings but you have to wait more than an hour in between orders. This is not worth the time or your money. Not coming back to this place. read more

I ordered onion rings and got 5 onion rings apparently worth more than 1 dollar each. I would never recommend getting a to go order here, they will skim the food every time. Not the first time something like this has happened read more

Buffalo Wild Wings - $1.35 per onion ring - Chicken Wings Near Me - Fort Wayne, Indiana

The service was fine but the food I ordered the wings were dry and COLD!!! I ask for a new fresh set of wings they just put the wing sauce again but the wings were the same dry , cold ones. read more

Buffalo Wild Wings - 6 Boneless Wings - Chicken Wings Near Me - Fort Wayne, Indiana

I had an interesting experience here on 12/20/25. I ordered my food through thier app, which said the food would be ready around 7:00. I ordered around 6:30. Not a bad wait. However, when I arrived, the carry-out line was out the door. The girl behind the counter was amazing, a little flustered, but getting out orders as quickly as she could; the kitchen was slow. The girl behind the counter, Dove, did an awesome job, and keep in mind, the poor girl was left alone to deal with all the orders, and it was her first day. I didn't get my food until 7:30. Considering she was being yelled at by some customers, she handled everything well. She followed all protocols perfectly. I think the overall problem was that there was a table of 30+ who ordered the entire menu, and the kitchen was backed up. They need more staff. My food was hot and fresh, nothing was missing. The manager was great too; she was working in the back to get the orders out properly. If I had to say anything, it's just hire more people to help with dinner rushes. read more

My wife and I visited for dinner. She ordered mozzarella sticks & a small wings, I ordered the Ultimate Nachos. We mozzarella sticks were delivered in about five minutes. About 20 minutes later our server told us our food would be out in about 5 more minutes. (This seems like a longer than it should for, basically, appetizers). When our food did arrive the nachos (the chili and the cheese sauce) were cold, and my wife's wings were lukewarm at bast. About 10 minutes later when I flagged our server down I told her that, at the risk of waiting 20 MORE minutes for nachos, that these nachos would need to be re-made. My wife also mentioned her less-than-hot wings. She had the nachos made in pretty short order they were correct. My wife had already eaten what she wanted to of the wings and nothing was going to save this visit anyway. Our server took both the wings and the nachos off the bill. She asked if a manager had been by our table. NOPE...not at all. The table next to us had a similar occurrence with hot-food-cold and long service times. Pretty miserable visit, to be honest. At least our server (Christina, I believe) was on the ball because the food runners and management sure weren't. read more

Buffalo Wild Wings - buffalo wild wings - Chicken Wings Near Me - Fort Wayne, Indiana

Absolutely the worst wings I've ever had . We had a delivery order and the wings looked old , dry, and plain nasty. Ruined my appetite and flat out pissed me off . Had to add that star . read more

Ordered online took forty minutes to get our order AFTER WE GOT THERE. Order was supposed to be ready 5:20-5:30pm, didn't get it until 6:05pm. Manager was useless. read more

One of the best places to eat wings the flavor of spice is so good I mean it's amazing the waiter of super nice. But the only bad thing was that the food did take while for it to get to the table.Amazing food 5 stars read more

I ordered my meal and specifically ordered RANCH and they didn't add it to my meal order . It's so frustrating as a customer who is spending their money on food delivery to NOT receive something as simple as ranch. The receipt on the bag clearly says 2 ranch's and somehow the employees couldn't even get that right This RUINED my meal and my Christmas Eve read more

Food was great! We sat at the bar and the bartender, Ally was great. All of the recommendations were as described. We both enjoyed the drinks she also suggested. Overall, we enjoyed our evening. read more

Recently tried to stop at the Coventry Lane, Fort Wayne location for dinner this weekend. Sadly, we never received any food or drinks because a waitress never approached our table of two. Despite our attempts to politely get someone's attention for approximately 15-20, we were never acknowledged. read more

Errors happen I can accept that, as a customer I am very accepting of errors made, although the "GM" had to make it a point to call out his "GM" title several times in a sentence,and all but called me a liar on a mobile order error on their end. I pulled the order (after I left, had my fill of his chest puffing) ultimately it was correct on my end. He really needs to drop the "I'm the GM, and I am right" high horse... Good food horrible management! read more

Very poor service. Waited an hour for our order after calling it in. Talked to manger who didn't seems to care. Definitely won't be back!

This location is absolutely mis-managed. The restaurant barely had any tables while the carry out wait time was over an hour then waited an additional 20 minutes. My own fault for not noticing the automatic tip that was added and the additional carry out fee. I don't mind the tip when it's a 20-30 min carry out time but not for one hiur 20 minutes. Avoid this location!! read more

worst fucking place imaginable. Waited 1.5 hrs for water, no napkins or forks, completely neglected.

I was in town visiting a friend and stayed at a hotel close to here. He was craving wings and suggested that we come here, so away we went. When we arrived we were surprised to see a wait. It was almost 9pm! After we walked in, we realized the wait was for the under 21 section and everyone waiting was high school age. Apparently this is a high school hangout, so head to the bar where there is open seating and you'll be okay. We had our choice of tables once we got into the bar area. As I looked out on the family dining section, it was filled with high schoolers.. like 100% filled. Our server, Damo, came over right away and took our drink orders. I asked if they had any local beers on tap, which wasn't the right question to ask him. After watching him try and respond I finally gave him a break and asked for wine instead. He admitted that he isn't a beer drinker but had no clue if any of the beers they had were local or not. The ones he recommended weren't.. Drinks came out lickety split as did our fried dill pickles. We started munching on those as we ordered our wings, which also came out pretty fast. Unlike other reviews on here, my food was hot and tasted great. read more

Showed up at 12:30 on a Saturday in October for lunch. There was a line of 3 parties waiting to be seated in a less than half full dining room. We were told there'd be at least a 10 minute wait to be seated. Was told bar was open seating if we'd like. We went to the bar to sit. Was then told my 15 year old son couldn't be in the bar area due to his age. (Even though state law allows for minors to be seated in bar area.) We asked how long we'd have to wait for a table in the dining room. Again, less than half full. We were then told we'd have to wait as they didn't want to overwhelm the 2 servers they had working at the time. At this point, we decided to just go somewhere else. The bar manager then replied with "I'm sorry you don't have any patience." I'm sorry, as the customer, I don't have to have patience when a poorly run restaurant doesn't staff properly for a Saturday lunch rush during football season. Alas, I will take my time, money and patience elsewhere where the customer is treated better. #PoorCustomerService. read more

Every. Single. Time. I came to pick my order up, was told that they're behind and it would be 15 minutes more. It's normal, so I expect that from this location anymore, but when I come back in 15 minutes later, I'm told another five minutes... I'm currently standing at the counter ten minutes later and no one is helping anyone. There are at least 12 people waiting and no one helping any of us. I should be mad but it happens here every single time, I blame myself for giving them another chance. read more

Walked in at 5:45pm on a Friday and were seated right away. Walked out at 6:05 because not one server stopped at our table yet several passed by. The place was not that busy, there were plenty of open tables. This location needs better leadership read more

The only real positive thing about our visit was that there was no wait to be seated. Drinks came on time. That was it. It was about 10 minutes before our order was taken. 15 minutes before the appetizer that was just nachos and dips. Another 15 before the main courses got to the table. All 3 wings orders were room temperature. My two year old autistic child, who already has problems with eating, his order was nowhere. We asked twice about it while eating our food. Didn't see server for 10 minutes. When we did we asked to cancel the order for the 2 year old and asked for boxes and check. While waiting on check, tenders came out and I politely said that we cancelled. Server did apologize that they were sorry they couldn't control the pace of the kitchen. Paid tip and left. I don't know if I could ever see myself taking my family back to that location again. I'm not trying to degrade or talk down. I just hope that location improves all around for future customers sake. read more

Why does it always smell like dirty rag and garbage in the bar area? I hate coming here but husband likes to watch games here. The beer is good. read more

I've only ordered from them four times in the last couple years and they have been late in preparing it for carry out buy at bare minimum 15 minutes four times in a row. Their food isn't all that good but occasionally my wife and I would like wings and they're the only place near us. Then on top of that, their service is not super friendly. All in all they deserve at least one star for somehow continuing to stay in business. Since Covid, pretty much all we do is carry out and they are the only ones that have been consistently late in their preparation. At least they are consistent which is why they get the one star. read more

The wing sauces have become nasty. I ordered original Buffalo sauce and it's more like a hot Barbecue sauce. I couldn't eat the other which was ok since the wings were slightly undercooked and slimy gross. As a whole the food quality is totally not worth the prices your expected to pay. I have no idea how they are still in business with "Buffalo Wings and Ribs" in the area. read more

This is the 2nd time in month of visiting this location where getting seated was extremely slow because of numerous dirty tables that had yet to be cleaned. They don't seem to have the staff or a cleaning process to prepare tables in a timely manner. Service update: After waiting over a half hour for our food, one order was incomplete and one order was incorrect. Fortunately, they removed the incorrect order from the bill. Overall, the dining experience at this location has been slow even though the restaurant is not over crowded. read more

Wow. Took FOREVER to get our food. Even taking into account that it was a Friday evening. For wings, this is ridiculous. Wings and fries? Come on. This should only take a few minutes, not 40+. Disappointing. Had to downgrade from 2 stars to 1 after the "meal." It took the better part of an hour to get our food. We asked several times about it and were repeatedly told "I'll check on it" and "They're working on it." Several tables all around us had the same issue, and the place was far from full. When the food finally arrived, they had forgotten my son's wings order, and had forgotten my blue cheese. Also, my small paper bowl of wings was dumped upside down on my tray. We ended up burning a whole Friday night there. Even when we left, the parking lot was full of HUGE potholes, as if to stick it to us one last time. A very disappointing experience. Will not go back. read more

I had a fly served on my wings and we had to wait 2 hours. Don't eat here. I almost ate a wing with a fly on it if I wouldn't have looked at them before eating. This made me want to vomit. I will not go here again. read more

Buffalo Wild Wings - I had a fly served on my wings. We had to wait over an hour for this. Don't eat here. - Chicken Wings Near Me - Fort Wayne, Indiana

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Do no not rely on the time it will take to have your carry out ready! I have been waiting an hour on a 20 minute promise

My family and I decided to eat at this establishment. A man by the name Jacob, who happened to be a manger, completely ruined our evening. We were sat at a table fairly quickly and placed our orders. The waitress we received was in training, as it was her first day. The only food that came out right were our appetizers. The kitchen messed up our order 2 times. My family and I were very respectful throughout this whole situation. Our order was incorrect the past two times and we were waiting for the correct one to be served to us. A manger, Jacob, came up to our table with a very disrespectful demeanor and told us the kitchen will not be replacing anymore food. My family asked why our food would not be replaced after the multiple mistakes back in the kitchen. Instead of a polite respond Jacob had told us "if you do not like it you can pay your bill and leave." After this we spoke to another manger working and she told us she had no clue of why he would say this because our replacement food was being made in the back. The workers we had that included Allie, I did not catch our server or the managers name, were very understanding. Special thanks to our server this was probably a very chaotic first day. read more

I want to give this place a good review because I do love the wings. They do those right. However, the carry out experience is ruining it for me. How can it be so difficult to correctly assemble a customer's order? I'm not exaggerating when I say that my carry out order is incorrect half of the time, and I am (or WAS) a frequent customer, placing an order probably every two weeks. Normally, I realize their mistake either before leaving the store or, worst case, before leaving the parking lot. They will fix it, albeit while the rest of the food gets cold and soggy. Tonight, I was in a rush and simply trusted them to get it right. There were only four items in the order, how hard could that be? I quickly peered in the bag, saw four containers, and went on my way. Only after arriving at home - a 15 minute drive away - did I realize that, of course, one of those four containers had the completely wrong menu item. Instead of 30 boneless wings, it contained 20 bone-in wings with the wrong sauce (that we don't even like). Mind you, the 30 boneless wings are a $28 item! I can forgive an occasional mistake. Stuff happens. But the frequency with which this place screws up indicates a total lack of attention to detail and poor customer service. It's gone beyond forgivable. This is such a simple thing to get right! Have some quality control for crying out loud. They aren't the only wing place in town and I'm ready to take my business elsewhere. C'mon, B-dubs. Do better! Edit: In the interest of fairness, I'm going to update this review. Since I originally posted this, I've visited this BW3 twice for takeout. On both occasions, my food was ready at the prescribed time, and the order was 100% correct. read more

To give this restaurant, a one star is generous. The service was nonexistent. My daughter and I sat at a table for 10 minutes without being greeted or even acknowledged for that matter. There was a swarm of incompetent servers at one table. They dispersed and none of them saw fit to look our way. After a few minutes more, we got up to leave the restaurant, but not before we stopped at the hostess stand to request to speak with a manager. The manager was apparently cooking in the kitchen and could not find the time to speak with me. I'm not sure how true that excuse was but I am certain that after standing in that restaurant for 25 minutes, I left knowing that I would never return again. I have patronized this location for over 10 years spending countless evenings there with friends and family. The lack of accountability from management down is unreal. Do yourself a favor and never visit this location. There are certainly better ways to spend your hard earned money! read more

The DuPont store is horrible. The GM and manager needs to be fired asap! I would never let these people represent my company. Food was messed up twice and the managers told us we are paying for it and we are to not come back to this place! They never came to the table once. I had to reach out and try to contact one of the as she walked by. And I was going to inform her about the food and she cut me off and informed us to leave. They cussed at us and threatened us and disrespected us. DO NOT RECOMMEND GOING HERE! And we all felt sick after this. Nasty food and nasty managers ! read more

They deserve less than one star. The restaurant was almost empty and we waited for over an hour for our food. Our waitress was very rude and snippy. I never write reviews but this experience was that bad! read more

Buffalo Wild Wings - the inside of the restaurant - Chicken Wings Near Me - Fort Wayne, Indiana

Just little dumb things. Got everything right except the sauces. Gave me less than half the little cup of salsa for a to-go order of chips, no ranch for cheese curds as well as no ranch for the veggies, all obviously requested. Also gave me a cup of dry seasoning for boneless wings that already had that dry seasoning on it... read more