BW's is a sports bar, right? I went at 1pm because the Detroit Tigers were playing and the MLB's #1 pitcher was starting. Game wasn't on when ai arrived (mgr should be on top of this - after all, there are 25 TV's in the bar). Talk shows were on all the TV's ??? I asked bartender if she would put the game on. 20 min later I had to ask again. Don't market yourself as a sports bar, (mgr) and then be clueless on what your target audience is most likely looking for. Good food. Okay bar service. Mgmt at this particular location is not trying hard enough. read more

Do not let BRIZEYDA take your order!! Beware!!! She took my order for 40 wings wrong...was supposed to be all flats and 4 different flavors they rang it up as half traditional half boneless only thing they got right was flavors. BETTER YET... WHEN THEY MADE IT THEY WERE ALL BONELESS!! When I went it to get the correct order rider she had an attitude and there were three others complaining about missing or wrong food. Ambiance is cool though. read more

I am all about leaving positive reviews, I myself work in the service industry understand that some people have unrealistic expectations. We went to this restaurant to have a good time, have some beers, wings and watch the game. The cleanliness was one thing, I get it, sometimes it's busy. The BARTENDER at this establishment (6/30 at 7:15 we left at 7:49) horrible! Initially, great. Took our drink as soon as we sat down. We were wearing our Mexican jerseys to support our team, it's fine if you don't like the teams or whatever. We waited for 10 min after receiving our drinks to order food, there was a Caucasian pair that came in and got their order in, right away. I'm not trying to make this a race thing, but that's how it felt to us. We then decided to leave, asked for our check and then sat there for at least another 5 minutes. At that point, the bartender had checked out at least one other guest and then decided to do the dishes. Once again, I understand busy but this did not feel that way. We had to get up and go to the front to ask for a manager so we could check out, BWW, do better. Teach your leadership how to handle escalated situations. Not great. Will never be back to this location, sorry for the bad review. I try to be positive when posting yelps but I just left feeling gross. read more

First of all, that fact that your APP offers delivery but doesn't allow for a review or to file an issue is a joke. But smart on your part, I guess. My issue is one that happens repeatedly, and it's with the same item, and from multiple locations. When I order Queso via carry out you NEVER provide a full portion. And it's easy for you to do it because once it's delivered, there's nothing that can be done about it. Full price, 1/2 an order. Works out great for you, stinks for me. This time I was smart and took a photo. Do better. If I was in the restaurant this cup would be full- it always is, and that's why I order it. read more

Buffalo Wild Wings - Just fill the cup! Is queso that expensive?!? C'mon. Do better. - Sports Bars Near Me - Grand Rapids, Michigan

We ordered takeout from this Bdubs location today and were very happy with our food! Everything tasted great and was prepared fresh! Buffalo Wild Wings has been my husband's favorite restaurant for years! read more

Your employee was high and took 2 hours to serve us. He couldn't figure out how to do anything and stood around doing nothing forever.

The service is fantastic. The bartenders are as extraordinary. The food is amazing and the drinks are strong.

I love this place when dining in, but the take out orders are not great. I've tried three times to see if they just had a couple bad days, but they just don't send the chicken out like they serve it, it's very disappointing. please treat your take out orders like you're dining orders 28th and Breton. read more

The place was empty. Took around 40 minutes to cook our food. Server was rude. If you looking for a quick-ish meal, do not come here, was very unhappy. read more

Horrible experience. I ordered wings with a TWO HOUR notice and they still were not ready on time. Instead of moving my order up, I was forced to wait an additional 40 minutes with no apology and no attempt to remedy the situation. I understand what it means to be busy, but you can still offer good service. I will not be coming back. read more

Good food, the workers were super friendly, and I've always been a fan of the bar atmosphere.

The service here is terrible, the servers are very rude. They never came around to our table until we asked. Wish they would've been on top of things, was very slow this day. read more

Everything was great! Service was prompt and the food was good. Clean and spacious. Our server was very polite and attentive

Sat in the table for 35 minutes and 6 different servers walked by us and didn't acknowledge us at all, not a single word and it wasn't packed or anything crazy busy. Walked out bc the table next to us said they got the same treatment and when they finally ordered and got their food it was cold and rock hard. read more

Let me begin by saying I have low expectations for this place. It hasn't been great food for the last few times I have gone, but I always justified it somehow - it's busy or staffing or whatever. Tonight it hit an all-time low... so low, I am never going back. We waited 45 minutes after ordering, for our food. Honestly, I don't even care about the wait, if the food is hot. But it wasn't. The food was ICE cold. I ordered six wings and ate two. They were so bad and so cold I think there is a legit chance I was eating YESTERDAY'S wings. We ordered ultimate nachos with chicken... super cold. Literally not an exaggeration. The only thing I could even eat were the fries. That was the only thing that was warm and even remotely good. The service was good. I didn't get the sense the service was to blame, but the entire kitchen staff clearly needs to be canned. To say this place SUCKS is an incredible understatement. $100 for garbage. Stay away from this place. If you own this place... you're going to go out of business if you don't seriously audit your food. This is your wake up call. Five visits and each one got worse than the one before... it's what drove me to post this. I'm done. read more

Got our food for take out and we got to our destination and the fries are hard and cold, the pickle chips are cold and hard, and no dipping sauce. Got a refund though. read more

Had a great lunch experience meeting up with the wife. Been wanting to try the new Flaming Hot Doritos flavored wings. They weren't bad, had just a normal hot wing kick- was hoping for more of the Doritos type flavor but I'm sure that's hard to replicate- still solid though. And they have a very very solid nacho dish.. honestly I try nachos everywhere I go but the Buffalo Wild Wings nachos are always a solid choice with the melted cheese and pico which are fresh and flavorful in every bite. I got the beef brisket but the chicken is always solid too. And our server was honestly great too: I forget her name though our receipt Sherman but it was a lady. She was extremely kind and checked in often and quick with our requests. We've had issues in the past with just ok or bad service but she was exemplary. read more

Buffalo Wild Wings - New Doritos Flaming Hot Traditional wings - Sports Bars Near Me - Grand Rapids, Michigan

See all

Same junk food as any of the other BW's I've been to. The bartender was great and very personable. That was the best part of my visit. Wings came out dry, cold and not good. Of course the fries sucked as well. Smaller portions, cold and a bunch of burnt ones as well. I don't understand why my customers like this place. It's not like I don't offer to take them to steakhouses or any other upscale restaurant. They are all owners or higher management in their companies. Over all 3 maybe should be a 2 but the Bartender did a great job. read more

Recently, service is terrible. We waited 25 minutes to even get a server to which we were tired of waiting. We were not even asked of our drinks and tables sat after us were served without hesitation, several waitresses walked by and ignored us to the point we couldn't get anyones attention. Additionally the hostess did not know what they were doing as there were myself and others waiting to get sat and payed no attention. This location used to be a nice place to go, not after this experience. read more

Very great place to watch sports UFC , Basketball on when I was there. Waitress was super too. Greeting at door by manager was extra bonus. read more

A shout out to Buffalo Wild Wings for the free Veterans Meal on Veteran Day the burger was delicious, and the service was amazing, Thanks again. read more

Terrible, server had too many tables to provide good service, plus the food took a long time to come out, server never came back to ask us if we needed anything, got up to get our utensils and napkins, fries were cold. Won't come back. read more

I always ask for extra crispy and they never do it. Always oversized and undercooked wings. Done wasting money on places like this.

If zero stars is the option, I choose it, but unfortunately, this was a disgrace to the Buffalo wild wings franchise waited there for five minutes to get seated in 30 minutes, waiting at a table for them to wait us they never came! We left before anybody could even get to us. nobody ever even came to take our drinks!!! The best part was leaving. This was depressing downgrading and disappointing! There's a windys down the street much better! I now understand the wings on the buffalo it's to fly away from this disgrace! read more

Asked for wings to be extra crispy Jillian couldn't follow simple instructions after me asking 5 times. Call ask to speak to the manager he's was very condescending as well. No wonder no waitresses come to work. Wednesday you couldn't dine in if your party wasn't bigger than 2. This location needs better management or simply closed down! Awful service!!! read more

They used to have a Tuesday Thursday deal but now I believe it's only become a Tuesday deal now. I only get the Asian Zing and blue cheese dip!! The best! read more

Buffalo Wild Wings - buffalo wings and fries in a box - Sports Bars Near Me - Grand Rapids, Michigan

the food was amazing, it tasted so good! the service was so bad though. there was a trainee with the server and the trainee sucked so bad..... she was not friendly at all and she gave OUR food to 2 other tables before us. there was 4 of us and one table had 6 people at it that she gave our food to. like can you not count???????? the ambiance was pretty good, it looked clean, but the bathroom was not.... read more

Buffalo Wild Wings - Sports Bars Near Me - Grand Rapids, Michigan

The service is the best thing about this restaurant. The wings were just okay. Kind of small and a few of them were too crispy. They ran out of the new garlic honey but that's not on them. read more

All four ranch dressings were missing from our order and we did not any ranch in the fridge Bad enough to be charged but to forget it shows very poor management by the restaurant and this was not first time! Large fries with bacon and cheddar arrived as a gelatinous mass that had to be cut with a knife even after reheating it and wings were dry and at room temperature. read more

Buffalo Wild Wings - The one saving grace of this experience. The Buffalo Chicken Wrap was awesome! - Sports Bars Near Me - Grand Rapids, Michigan

I like B'Dubs, however this is my 4th time ordering from this specific location and the 4th time I've gotten stale fries. It's dry, hardened and not even warm. However, my burger was good. I also ordered a large traditional wing .. instead I got a large boneless box that was also dry. The medium hot sauce was dry on the boneless chicken. I think I've had it with this location. The 1st time I went there, the waitress said to me "sorry you didn't get your full order of medium sized wings, he didn't start a fresh batch yet." So she admitted to giving me stale wings. Thanks for the honesty I guess. Update 5minutes later: threw it up. complete waste of $50 read more

Buffalo Wild Wings - French Fries - Side - Sports Bars Near Me - Grand Rapids, Michigan

Fast and easy service. Delicious boneless wings. Great space with plenty of tvs to watch the NBA games. Not much else you can ask for!

I went to this Buffalo Wild Wings last night and none of the employees were wearing their masks correctly. Masks constantly sliding off/barely hanging on, exposing their noses and mouths. The cashiers doing take out weren't wearing a mask at all. The cooks in the kitchen were even sloppier. We left because we didn't feel safe eating there. read more

We were both surprised and impressed. Immediate host greeting. Server was very friendly and competent. The food was extremely fast and was hot and delicious. There was a kids birthday party going on. The place had a great energy and vibe. The beer was cold. I can't think of anything else I could want. Great representation of the brand. read more

ordered takeout and my chicken sandwich was rubber. ordered some more wings to eat instead and when I told the lady ringing me up about my chicken sandwich, she laughed and said "really?!". not even attempting to make it right, proceeded to tell me how much I owed and went about her business like my concern wasn't relevant! Awesome:( read more

um well i was very hangry and then i sat down and instantly WANTED TO EAT but TOOK SO LONG YO GET FOOD and i kept getting refills. I have to pee now UGH. and my wings waiter was so lit but j tooka long time yk. read more

Buffalo Wild Wings - Sports Bars Near Me - Grand Rapids, Michigan

If these are the wings BWW is going to start dispensing........then these guys are headed very south. I've loved Buffalo WW for 15+ years due to their coverage of all sports. That being said their menu has always been limited but now I just ordered 10 wings on a special bogo Traditional Tuesday deal. These are clearly dwarf mini midget chickens that they've found off the coast of Malaysia. If I'd paid full price for these wings I'd seriously be cheesed. They were the size of my thumb and I'm not a large digited person. I'm warning you BDubs don't do this. You will create a serious backlash if you keep reducing size and increasing price of these already overpriced wings. Ever hear of a loss leader? USE ONE read more

Pretty disappointing experience. Had the boneless wings and they were very dry and rough tasting. Sauces were good. They do not have the Buffalo chips any more which is a bummer. The potato wedges were ok. My son had the kids cheese burger and they forgot the cheese. His fries tasted really bad and had a bad smell to them. I feel bad for the workers as they are probably still short handed. I just remember how great this chain used to be and now I am not sure when I would go back. read more

After giving this place many many chances, I've finally decided to quit it forever. I could go through each of my bad experiences one by one, but in the age of short attention spans let's just say it was the food. My friends and I would joke about how ironic it is that almost every restaurant we can think of has better wings than the one restaurant that has it right in their name. Even the hole in the wall Mexican place down the road has better wings. I didn't know wings were a traditional Mexican dish?!? The straw that broke the camels back was the chili. I ordered chili as a side with my order of wings. About half way through I ate a spoonful and instantly knew that I had eaten something not chili. I explained to the waitress as best I could that something was seriously wrong with the chili and perhaps they should consider tossing it. The waitress was apologetic and promised to look into it. Five minutes later she returned and said that she had discussed it with the manager and he said, "that's just how our chili tastes". End of story. read more

I don't often feel compelled to write a review , but I feel it's my duty to let people know about BW's All American cheeseburger. All 3 of us were passing through Niles , MI., and stopped for food there. I was going to get the wings, as usual (looove Asian Zing), but I saw a picture of the cheeseburger on the menu, and I thought it looked sooo good. We took a chance and all ordered one. When they arrived, they looked exactly like the one on the menu. And to my delight, they were by far, THE BEST cheeseburger I have had in year, really top notch. Delicious fries, also. The wait staff was excellent! do yourself a favor, and stop in and get one!!! The price was very reasonable to boot! I hope all locations are as good as the one in Niles Michigan. read more

Service was pretty terrible. Very slow, never got drink refills and had been there for around 2 hours. Food was cold when it arrived to our table & 3 orders weren't even correct. Not the first time this happened, either! read more