I just didn't understand why this place had a bad review till I went there,more often. I always get the same item. Bone in dry rub buffalo wings. Sometime it comes out fine and other times it comes out to salty. I just can't risk my wings being different each time. I haven't been back in months. read more

This location has the worst service I've ever experienced at any of BWW. My husband wanted the chicken sandwich but in a wrap instead of the bun, the waiter didn't even bother to inquire if that could done before he said no. I ordered wings and what I received was cold wings. Terrible service and awful food; needless to say I will never go back to that location; went to McDonalds where the service was much better and the nuggets were hot... read more

Horrible!! 10 "boneless Buffalo Wings" for $12 which actually were small nuggets. They were dry and all breading, hardly any sauce too. I would suggest you don't waste your money to get ripped off like I did. read more

Buffalo Wild Wings - Dry Nuggets sold as "boneless wings" - Chicken Wings Near Me - Hanover, Massachusetts

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So disappointed , just ordered a honey bbq chicken salad and I got a just a handful of lettuce and two little slabs of chicken. No dressing , no garlic toast, no bacon. I'm actually disgusted that I even paid 11 dollars for it. Definitely won't be going there again read more

Buffalo Wild Wings - Honey BBQ Chicken Salad - Chicken Wings Near Me - Hanover, Massachusetts

My first time trying Buffalo Wild Wings. The boneless wings were pretty good I would say. The first round ordered a small half buffalo (hot) and half Jamaican jerk. Both were sooo spicy but if you're into the spice it's yummy. Also ordered the street tacos, I think my favorite from everything. Also order the fries, nothing special really... We were still a little hungry so ordered the small boneless, half parmesan garlic and half lemon pepper. I liked the Parmesan garlic the most from the 4 choices. The lemon pepper was too lemony, even for me. The server was nice, friendly and helpful. It was also pretty loud in here but what do you expect from a sports bar? I also wouldn't say it was too expensive considering wings aren't too cheap everywhere else. I'd go back to watch a game or something but probably not for dinner specifically. read more

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Awful experience. I was a party of four and a group behind me was a party of four with a child. When they were able to seat us they chose the other group first. Now I don't like to use the black card but it's the only thing that made sense especially when they tried to seat us at a dirty table in the very back! We decided we were not staying!!! read more

I have been coming here alot and decided its time for a review! I highly recommend the ultimate nachos (meatless), fries and the mini corn dogs, I always get this and it never lets me down. The wings are pretty good and my fav sauce is the garlic parm (not spicy) and asian (spicy) if you dont like your wings drenched I recommend on the side! I love gingerale but they have a weird brand and its very syrupy so heads up. Great for large parties! If there is an event, call ahead or get there early because it gets packed and can take a while to sit and receive meals. read more

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we were suggested to come here for some drinks and apps, it sucked. customer service is 0/10, the staff was actively pissed we came in and we were basically told to leave by 10:30 by staff and not even given a receipt when we were told to close out. if your hours aren't as posted, just refuse us service! drinks took forever and that was at least half of our check. it sucked and they were pissed other patrons came in after us even though the bar was full before we came in. rip the braintree buffalo wild wings that place rules read more

This sorry excuse for a restaurant was one of the worst experiences I've ever had. Starting with walking in to an almost EMPTY restaurant and telling us there's a wait. The drinks were so weak, yet we're still charged top dollar. Food was horrible and the service was even worse. All the workers there have a combined 2 total brain cells. It took multiple waitresses about 20 minutes to figure out how to change the channel on the TV, something they're known for, and during the heart of March madness. All and all this place is a complete CLOWN SHOW and don't waste your money here. read more

I'm glad this happened again because people really need to be aware of this!!! The other week I came into this location and a male waiter assisted with our drink order and appetizer meal while watching a game. When ready to leave I indicated that I would be paying the bill for the entire table and two of my coworkers would be placing a separate order which was to go, and they would have separate tickets amongst themselves. The waiter told me to scan the QR code to make the payment. Although I would rather just get the check per say he insisted that I pay through the QR code. Well in the middle of paying and it went to go through it prompted a message saying the bill had changed in the amount. So, I thought that's weird we were done so I called him over and looking at my phone he placed all the "To Go" orders on my tab. Well, he said no big deal I'll remove them, and it should go right through. Here is the part that people need to pay attention to. When I paid the bill and I selected the 20% tip tab, Well when he added all the additional items to my bill that we specifically told him was separate the 20% tip automatically increased when the bill went up. I called the manager over and he seemed to be surprised and as he expressed it would get fixed and gave me a new receipt guess what? Nope they still charged me the entire amount which they upsold. So, the waiter got a 60% tip. Called back 5 days later and still no fix. Here is the part that's even more frustrating.... I went back the following week and the EXACT SAME THING happened. I will be escalating this to the corporate office and if this is something that these people are doing it's stealing. Not once but they did it twice which makes me assume it's intentional for sure. Customer BE WARE!!!!!!! read more

Keep up the good work!!! Very pleased with changes and everything good food good service good atmosphere Sauces and dry rubs are good come back from college and use my blazin rewards points, really helps me save some change thank you!!!! read more

The opening was two hours late, the wait was another 30 minutes and they only have one server. Completely unorganized.

the food was decent but the sever forgot to put chicken on the nachos also there was someone vaping in the kitchen

Was there this past Sunday and just wanted to order. I was able to get as far as getting a soda, needed to look at the menu - the waitress tells me she'll give me a minute..doesn't return for 15 and by now I'm aggravated but ready to order. I say I'll start with an appetizer and before I can finish, I'm interrupted with "ONE SEC!!!" She runs off, attends to another table before disappearing into the kitchen. I wait 3 minutes and left. Note to BWW- chick fil a is opening next door. Shape up. read more

Only serving five tables at a time! What a joke! More than half of the restaurant is empty!

This used to be the place to go out for drinks and an appetizer with my boyfriend, especially before a movie. He loves the dry rub wings and I always could go for some fried pickles. There's not much for vegetarians but you kinda figure that. Anyway, the latest adventure here was the WORST. There was a fried fly in my fried pickles and another fly at the bottom of my drink. Ew. How many more are there?! Service was pretty slow but wasn't too busy inside.. three people at the front when we came in and when the guy said where to seat us, she complained that she already had a lot of tables. Probably will never visit a wild wings again. read more

Buffalo Wild Wings - Chicken Wings Near Me - Hanover, Massachusetts

Would give less than one star if possible, like the other reviews I ordered take out on Thursday the discounted boneless wing night. They stated the blue cheese is extra when the wings are discounted, sucks but oh well. Order online well in advance but still had to wait forever for the wings. Ordered a Bombay Sapphire martini while waiting that was all Vermont, nasty and I did not drink it. Wings came and I was so eager to go I stupidly did not check the order. No sauces at all, the ones I paid extra for. I called and aske to have the cost refunded even though it was only about $6 it was the principal of it all. The best the manager could do for me a small order of wings or my $6, WoW I will never be back to this place. read more

Looking at the other reviews here I'm noticing a trend. Apparently, Buffalo Wild Wings doesn't handle takeout orders well. I ordered large wings through Grubhub well in advance (two hours), requesting four flavors, all drums, and blue cheese (Which are all selectable options built into the order) and I got plain wings with no blue cheese. read more

Awful. Missing items in the order, cold burger, chicken and fries, no condiments - pickles, onions, lettuce or tomato. Will not be ordering from this place again. Didn't realize it was a Buffalo Wild Wings. Was advertised on DoorDash as Wild Burgers. No thank you read more

The staff doesn't even give the bare minimum. Waited for 20 minutes to be sat after giving up we just went to chipotle because if I'm gonna pay 20+ for a meal it should at least taste good read more

This location is a complete joke. I went in with my son on a Saturday at 1:00. The hostess proceeded to tell me it was a 30 minute wait yet the restaurant was empty. She said there was a table of 20 coming and one waitress. ONE WAITRESS on a Saturday during football season at a sports themed restaurant. Here's a tip to BWW, get more servers during the athletic season for your athletic themed restaurant. I run a large youth sports organization in the spring in Marshfield. 50+ hungry kids on Sundays and they just lost my business for good. read more

Called early in the day and asked if Fury/Wilder fight was on. We were told it was on and that there was a $10 cover charge after 9pm. For that reason came at 8:50 PM. AFTER we were seated they told us there was a cover charge. I repeated the phone conversation to the waitress. She went and got a manager. Manager basically said tough s&(; we're charging everybody. I fought back a little but he didn't care. Wanted to watch the fight so stayed anyway but not feeling great about this. Manager said he would give me his name but must have 'forgotten' Will get in touch with managers boss tomorrow. Maybe he will understand a little better about what misleading customers does. Nice place, cold beer. Maybe management can improve? read more

Just ordered lunch, mild buffalo chicken fingers and french fries to be delivered to work. specifically asked for extra blue cheese and ketchup. Food came with buffalo sauce on the side (WTF) and no blue cheese or ketchup. The restaurant was called and the response was "sorry" we won't be able to bring you those Items even thought we screwed up. BEST PART: on the bag the food came in is a sticker that says"reviewed by" with no name and none of the 5 items on the review list checked off. Last time ordering from there. Horrible customer service read more

Me and my grandfather stopped by and great customer service and great food I couldn't believe how good the food was it was just to good thank you so much Buffalo Wild Wings Definitely come of back here 10000000 stars read more

I don't know why we bothered. Ordered online tonight and it was ready 10 minutes late. Wings are overpriced and mediocre. They didn't give us any dressing. While my husband was picking them up, he heard the hostess on the phone say they were super busy and didn't take reservations...he counted three empty tables, no wait. They obviously don't give a crap about service or quality. It's not worth the slight convenience of online ordering. Go to a real wings place. read more

Before today I had REALLY mixed feelings on Buffalo Wild Wings as a whole. TO this day, I am considerably mad there isn't one anywhere near my house in Westwood (if corporate reads this: please look into opening more locations in the Metro West area!), and I've had either great experiences or terrible experiences depending upon location. Thankfully, my trip to Hanover was definitely one of the better... actually the best yet, in comparison to my terrible experience in the Mansfield location, and other great experiences in both Brockton & Niagara Falls NY. First, management here is amazing. Being that I visit their Brockton location most frequently, and I am in their rewards system, all of the coupons I receive in my email say, "Valid in Brockton MA Only", I thought they probably wouldn't be able to accept it, for a free "sharable" (if you get this coupon as well, definitely get the onion rings). However, the manager said it would be fine, and he even took an additional percentage off. He was also very friendly (I don't know if it was the same guy though) when I called after to report an error on their website everyone should be aware of. Since I'm not from the area, I plugged the address into my GPS, just to make sure I went the right way to get here (I knew it was Exit 13, but nothing else). I plugged in 1775 Washington Street, and it tried to bring me to another area of the mall, after I saw I passed the restaurant and needed to make a u-turn. The CORRECT address is 1799 Washington Street and NOT 1775! He was very friendly about that as well, and is looking into fixing the problem. Anyway, all of the hosts and Jasmin were all super friendly, helpful and efficient. In addition, my entire experience here was smooth, pleasant, and perfect. The restaurant is gorgeous, and designed in the newest way possible (heard they opened in March). Service was prompt, there weren't any waits, and the food was great. I ordered one of my favorites from BWW, the classic cheeseburger. It was just as good, or better than in the past. Tasteful and filling. In closing, this is definitely one of the better restaurants in the Hanover area, and if you come, expect a comfortable, well-timed experience. And also make sure to request for Jasmin. 5 stars for the Hanover BWW.... I'll be back in the future. read more

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Stopped by the other day for lunch. Jasmine, our waitress, was so sweet and attentive. She made great menu suggestions and we were never with an empty beer. ask for Jazz if you're looking for great service! read more

I came here tonight to eat wings and watch the Celtics and to begin with I never got sat, I waited at the door and no server ever came... eventually I just sat myself. There are about 40 TVs in this restaurant and the most recent game playing on them is a week old. I kindly asked if we could turn on the Celtics and she said she and her manager were unaware of how to change the channel. Bad restaurant. read more

I usually go to their braintree location But was in the area of hanover. Was my first time being at the hanover location .Waiters were nice but the older guy bartending was so rude. Worse customer service in my life. Just rude ! Idk if he was having a bad day or what. read more

Threw up after eating my food but the Food tasted good though and it was not to expensive. Service was good too.

Just iiick. Thirty minutes to get 10 tenders when we were the only ones in there. They were the worst tasting buffalo and Caribbean jerk I have ever had. read more

Even though the name is Buffalo Wild Wings the wings aren't that great, I'd avoid and go for something else like mozzarella sticks or the Buffalo Mac and cheese. Came here the other day to watch the UFC fights, got in around 7:45 on a Saturday and it was pretty dead but filled in during the night. The drinks are relatively inexpensive and not bad tasting. However the bartender who was working was a little standoffish and rude towards myself and the three people I was with. At 10 when the PPV came on they had problems getting it on but only took them 10 mins or so. read more

My experience at this location was great the staff was very friendly. The bartender Bob treated me and my friend like family. The Manager Christine was very nice. We had a great conversation with her. read more

Parm garlic bonless are the best!!!! They have great boneless deals on Tuesdays and Thursdays along with monthly beer specials. I really like the addition of the dart boards on the patio. read more

If the wings weren't so good, I would never go back here. But, after my last visit to Hanover on Friday, I can assure you that I will never step foot in this location ever again. Backing it up to a few months ago, my boyfriend and I had a date night here, and it was his first time at BWW. When we walked in the door, we were immediately greeted with gruff when we requested a booth. The hostess was huffing and puffing, and even threw our silverware on the table when she reluctantly brought us to a booth. Long story short, our experience just continued to go south when our server, Kendra provided poor service the whole time. She was not well versed on the menu, knew nothing about the drinks and we just waited and waited and waited...for everything.. drinks, food, service, the check.. We just felt that we weren't welcome. I wrote into the manager who called me back and gave me a $50 credit in the credit book. I felt this was odd, since that meant I could only go back to this location. He also defended the server, saying that she was great and that it was very out of character for her. I told my bf of the exchange I had with the GM, and he said he didn't even want to go back there with me. We loved the wings, but the service was just poor. Fast forward to Friday, 11/10. I met a friend for a late lunch around 3PM, and we were told that there was a 10 minute wait, when there couldn't have been more than 10 tables filled in the whole restaurant. We waited, and finally got a table..and over comes the same waitress as last time. The one the GM defended because she was so great. I ordered a cocktail, my friend a soda, and we got an app to share. Well she got her soda right away, and the app arrived before my drink ever did. It was a solid 10 minutes before I got my whiskey and gingerale..and Kendra didn't even run it or realize I didn't have a drink. A manager ran it, and she couldn't believe that my server didn't bring it to me after so long. The wings come, delicious as always. Other tables around us in her section were visibly unattended to as well- empty drinks, people waiting for their checks, antsy to leave. At one point, she was at another table, and yelled across the restaurant to a bussboy about a tip missing off her table. So inappropriate and unprofessional. We ask for boxes, 10 minutes go by and we never get them. I approach a male manager, tell him about the experience and my experience from last time...and he honestly didn't have much to say. He comped the bill except for my watery drink I waited 10 minutes for. That was that. Worst service on the south shore, hands down. Managers can't defend poor service, and the fact that Kendra seemed like an even worst server than before... I don't know. BWW Hanover you have failed me and I will NOT be back to this location. read more

I've been to this location two times now in the past three months - every time I've gone, I've gotten rude servers. My server (Delijah) told me to use the pen on the side of the payment terminal when I was paying at the end, and when I accidentily went to touch the screen, she sternly said "Pen. On. The. Side." and glared at me. The wings I got were good, didn't come with any dipping sauce or celery sticks like I asked but it wasn't the end of the world. The BWW in Leominster MA is much better. read more

I called on Thursday asking if the UFC fight would be broadcast and was assured it was. Drove almost an hour and had people meeting us. The hostess told me they weren't airing the fight. I explained the conversation and she just shrugged. I asked for a manager and the fellow who came out (Jay I think) tried to say they never planned to have UFC. When I told him of the phone call he said corporate decided not to late Friday . No explanation or apology except a smug grin and suggested that we drive over an hour in the other direction to another location. Completely unacceptable bait and switch tactics. read more

Had a great visit!! We were there for my son's bday and he loved the fact they gave him a "shoutout" over the mic!

Check your order before you leave. Simple order placed online of traditional wings with two different sauces. When I opened the container back in my hotel they had packed boneless wings (not traditional) with just medium sauce. Very disappointing. read more

For some reason you can't order a dozen wings anymore wtf I am the customer and should be able to get what I want I am paying after all.