Our waitress, Zoe, was awesome super fun, high energy. She was very helpful and accommodating! The food tasted great but took forever to come out. Understandable, they were pretty packed. It can get pretty loud at times but the energy at this location is very upbeat. read more

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Very busy on Saturday night. Whoever designed the entrance did a poor job. People were walking in the door to pick up orders as patrons were coming in to dine. There was nobody from the restaurant around to seat anyone for about 10 minutes. Very unorganized but we were finally seated outside. Our waiter was new and brought us four plates but only Silverware for two. He was running from table to table trying to take orders. He took the order at a table that was seated after us. After we placed our order we received three of the four orders within 30 minutes while the fourth order took an additional 30 minutes. Everyone was almost finished when the fourth one came out. Atmosphere was nice, cars were loud on Broad St and food was good. I won't be rushing back here. read more

Absolutely the worst experience. Got there at 6:30pm. Sat at bar, no one else was at bar. 1st pizza arrived at 7:45, cold and uncooked. 2nd pizza came - slightly cooked. Spoke to 2 "managers" nothing. No cares, no apologies...nothing. read more

It's aight took awhile but then the pizza was alright not my cup of tea! The burger was muy bien!!!

We love mellow mushroom! It's been a minute since we in the restaurant but everything was delicious as always. We were seated right away even though it was Friday night. The section we were in wasn't too loud or full. Our waitress was super friendly and kept our waters filled. Ordered a large half great white and half meat lovers. We were seated in the perfect spot to watch the storm roll in too. Might have make this a weekly tradition. read more

Mellow Mushroom Short Pump - Pizza Near Me - Henrico, Virginia

Food was very good. Our pizza was made incorrectly and before we could say anything they had already brought a new one out. Portion sizes were good, pretzel bites were delish! read more

Mellow Mushroom Short Pump - Pretzel bites and beer cheese - Pizza Near Me - Henrico, Virginia

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I ordered a medium Streakhouse pizza ($24) and it had steak, mushroom ,onions, peppers, and garlic aioli drizzle. It was made in about 15 minutes and was quite large(about the size of a large takeout pizza). The steak was quite mediocre. I liked the mushrooms and garlic aioli drizzle. Staff and service were ok. For a chain pizza restaurant it wasn't that bad, I've had better pizza here but that could've been the pizza I selected. Overall you'll get an above average pizza. Food(50%): 6.2 Staff/service(25%): 6.0 Value(25%): 6.0 Overall: 6.1/10 read more

Mellow Mushroom Short Pump - Pizza Near Me - Henrico, Virginia

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Something is off here. We all remembered the mellow mushroom of our past that was worth driving out of your way for and was really top notch. This however was absolutely mid at its best. The service and our server were great and the drinks were good. However, the food left so much to be desired if you were still hungry with the fruit flies flying everywhere. They were landing on our food and were literally swatting the flies away. (pictured) The floors were greasy and slippery. The calzones were the best items of the night, as agreed upon by the group. The pizza had the same quality as dominos. It was absolutely lack luster in every way. I cannot recommend you waste your time visiting. read more

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I placed an online order and it was stated that my order would be ready an hour later. Long story short it was ready when I got there in 45 minutes. There needs to be a more streamlined way to tracking the orders. The pizza was just okay. Really chewy. I got thin crust and it was not crispy at all. I did take out so I can't really speak to how to the restaurant setting was but it looked clean and there were plenty of people in there. They have a nice bar area as well. read more

Mellow Mushroom Short Pump - Pizza Near Me - Henrico, Virginia

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3x times now I have ordered 2-3 hours ahead for a pick up and every time I show up to pick up the pizza, I ordered 3 hours previously, it's not ready. They say; ohh sorry it will be another 30-45 min. Avoid this place they don't get the concept. read more

It was my first time trying a Mellow Mushroom. I opted for the small Holy Shiitake and added chicken. The pizza didn't take too long to come out. A man dropped it off and walked away without bringing me a plate, which was a bit odd. The crust was crispy and the pizza was tasty, but I was a bit disappointed by the small amount of both mushrooms and chicken on my pizza. Sarah, my waitress, was fabulous! read more

Mellow Mushroom Short Pump - Inside - Pizza Near Me - Henrico, Virginia

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We ordered takeout, two large ( just cheese and a custom ). The custom was good but the cheese was disappointing, the cheese was dredged over the whole pizza and very difficult to eat. read more

Mellow Mushroom Short Pump - Plain cheese pizza. Very disappointed - Pizza Near Me - Henrico, Virginia

Great service. I love the Holy Shiitake pizza and was glad to see it came in a small size.

I'd only gone to the location in Carytown and other states, so i was glad we came here for my niece's birthday party. The staff was laid back and friendly, even lending a hand in organizing the table arrangements. Service was cool and everyone was able to do things easily. I always order a calzone, because usually they're amazing. There was a new one, like a cheesesteak, as the fillings (similar to what I ordered), so I tried it out...... bad idea. The steak itself is tough and flavorless, I ended up picking it all out and eating the calzone just with the veggies period It seems they put a lot of meat and not so much cheese because the seasoned ricotta and mozzarella were almost non existant!! Ugh. We tried the drink flights and the cocktails were tasty, but tasted Virgin. The saving grace was Nightingale key lime pie ice cream sando. It was delicious! read more

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I'm from New York and it's hard to find a good pizza spot in Virginia but this place is really good read more

Mellow Mushroom Short Pump - Pizza Near Me - Henrico, Virginia

The service here was bad. Hostess seated us and we waited about 30 min with no service. Called the front desk as we wait and explaind to them that we were seated for 30 min and no one came around. After speaking to the Hostess, they still did not send a server. Servers just walked around aimlessly. Never returning to this location. read more

We went to Mellow Mushroom to celebrate my grandson birthday. We had a party of 11 and were seated really quickly. The food was delicious. I had the meatsa pizza - 10/10. Definitely will be back. read more

Mellow Mushroom Short Pump - Meatsa pizza - Pizza Near Me - Henrico, Virginia

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I met a friend here for dinner. I grew up with mellow mushroom and was excited when this location came here! Delicious food and cocktails! I walked in and was greeted right away with a smile and got seated fast while waiting for my friend. My waiter was great and he recommended the Sunset in Paradise drink. I am always nervous about going to pizza places because some don't have non-dairy options and I LOVE that they do have that as an option. The Pizza was D-E-L-I-C-I-O-U-S! The cocktail was fantastic too! read more

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It hits the spot whenever I have a pizza craving. They're usually really busy so wait times can be long and service can be slow. I'm not a huge fan of pizza crust but I like theirs. It's doughy and perfect with a side of red sauce. I've tried 6 of their pizzas and you can't go wrong with any choice. It's easy to order online on their website. There's also plenty of parking in the shopping center. read more

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The only way this place would be better was if they did some sort of 30 mins or less discount. Cause I would have got so many discounts on the 90 mins I waited for my to go cheese pizza. Mind blowing. read more

In Richmond for a little shopping and stopped by this spot for some delicious food and drink!! Sausage, Mushroom and Onion pizza and a Sausage Fest Calzone were all SO GOOD!! Super friendly bartender. We sat at bar to avoid a bit of a wait. Excellent bourbon selection including Buffalo Trace, Jefferson's Ocean and many others. Large tap selection, including local options. Big fans!! #yummo #deitzeatz read more

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While in the Short Pump area, my wife and I decided to have an early dinner before making the 45 minute drive home. First time visiting MM in Richmond, and decided to order and extra pizza, and take leftovers home to freeze for another dinner later. We ordered the House pizza, and the Pacific Rim. I would say the House was a little better, but both are honestly very good. A bit expensive, but in the end we did get two meals out of it. Would definitely consider it again on a future trip to Short Pump. read more

Stopped here with some friends after a morning soccer game on Sunday. The restaurant was not busy. It had a handful of tables. I felt as if the waitress could've been a little more attentive throughout our whole stay there we were a party of five and ordered few different items. I highly recommend getting the veg out gluten-free pie. It was so delicious and happy they were available at this location. my friends also enjoyed their pies as well as a burger and garlic, Parmesan chicken wings and some pretzel bites. The restaurant ambiance was good for families or anyone wanting to sit and watch a game as there was also TVs by the bar. read more

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Server was so great! Knew how to match the vibe and go with the flow. Food is always great, and I love how accommodating they are with vegan/vegetarian options. read more

Ordered salad and calzone. Salad came out and within one minute the calzone came out. We asked if they could keep the calzone warm while we ate our salad and we were told that they couldn't do that. When we got the calzone the inside was cold. When I told the manager on the way out how disappointed we were with the service and food she told me that they didn't cook the calzone correctly due to new cooks. No offer was made to correct the situation. Sorry guys, to many places to eat in Short Pump to deal with this kind of service. read more

Mellow Mushroom is probably my favorite pizza place! I have not found any other place where I've liked the crust as mush as MM and just really enjoy the overall pizza. The service was great at the Short Pump location. It'll definitely continue being our go-to. read more

This is for the pizza. Ordered 10 plain pies to go to bring to a bunch of boys in town for a soccer tournament. Online ordering on 10 plain pies is pretty straight forward. Pies look good in the box, and this group powered back immediately. Philly kids, they can be picky relative to their home town faves but liked the pizza. I'd say the sauce is sweeter than some but very bright. Crust was given time to cook, sometimes that does t happen on a bill buy. No inside dining experience but the pizza is good and worth the visit. read more

Short pump mello mushroom is very nice. The waiter Matt is great!!! Would go back again

My daughters and I stopped in for lunch and I'm so happy we did! First, our server was great! her name is Cassidy she went over everything about the mandatory water boil order for the food prep and was helpful with ordering and very attentive. Our food was also great! When Im back in town Ill be happy to come back in. read more

It was a decent meal. My boyfriend was adamant about ordering bruschetta. The service was good. Only thing I didn't care for was the crust. For some reason the dough tasted wheat like. The pizza tasted alright but not as great as I had hoped. Will probably not order this pizza again. read more

Mellow Mushroom Short Pump - Bruschetta - Pizza Near Me - Henrico, Virginia

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Service is often very slow, especially when ordering online. On Tuesday, we ordered pizza and salad for pick up. Order was to be ready at 6:41. It wasn't ready until 7:50. Many upset customers when I arrived and it only got worse as time passed. Manager was non responsive and downright rude to several customers who were asking for refunds. I would avoid ordering from them or even dining in (one family had to leave because food wasn't delivered to table after waiting over an hour). read more

4 of us came in for dinner on a Friday night. There was a waitlist. We were told 45 minutes. While waiting, my husband went to the bar to get a drink. There, he was told by a couple, that they'd been waiting for their pizza for 1 1/2 hours. We decided to leave after staying there for about 15 minutes based on the pizza wait. At that time, they said our table was ready. When we expressed concern about the long pizza wait, the manager said it had gotten down to 30 minutes, so we stayed. Pizza was good, but it took just over an hour before we got our dinner. Server was great, but obviously frustrated with the delay. It was our 1st time back there in years. We won't be back. read more

Great option for quick takeout, especially when you just want a "different" pizza than the usual. No one does pizza dough quite like MM, and their menu of specialties really covers the gamut of pizza possibilities. Holy Shiitake really hits the spot and lives up to the name...I can't think of a more flavorful mushroom pizza. read more

Mellow Mushroom Short Pump - Holy Shiitake (medium). - Pizza Near Me - Henrico, Virginia

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All I can say is wow! Great pizza! Small is just right for one person. The crust is delicious and that's what makes it so good. I got a Bob Marley inspired special pizza and it was delicious. I also got a order of heavenly wings that had a strange sauce that I really can't describe , white with garlic and a blend of spices I couldn't quite put my finger on, I ate two or three pieces and was not really impressed, so I ate the rest of the pizza and then took the rest home, well the next day, I cut grass and worked in my yard for a couple hours and came in and looked for something to eat, well nothing really caught my attention so I figured I would just eat the leftover wings and then get some dinner later, wow! I don't know if I was just hungry or what but those wings were really good so good in fact I went back that night got another small pizza and another order of wings.didn't knock my socks off the second time but they were still top shelf wings very tender and tasty. I think this is a top notch pizza restaurant and I highly recommend it, they need To put one in Mechanicsville! read more

Considering the way I was treated today, I will never go back to the store at Short Pump. I was made to feel like I was a nuisance for asking for my missing toppings and shown indifference and anger for speaking up to request a correction on their mistake. I ordered the Holy Shitaki with vegan cheese and pepperoni, and when I opened the box, 3 toppings were missing. 1. Missing truffle oil 2. Missing garlic aioli 3. Missing parmesan 4. Very light quantity of mushroom The cook was visibly upset when I asked if they had forgotten to put the truffle oil on my pizza. She was also upset that I asked for the missing garlic aioli. Her explanation was that because I ordered the vegan cheese, she assumed I wouldn't be able to have anything that was dairy. They could have called me and double checked instead of assuming. They don't care. Traditionally aioli is not made with dairy. It is just eggs and oil. She tossed the pizza box down on the table, visibly irritated to correct the mistake, huffin and puffin and tossed it back up to the server. How dare I even ask. Glaring at me as I left the store. For $35, I felt like I was taken advantage of and was treated like garbage. The pizza tasted even worse with the way I was treated. For their lack of attention to detail, sloppy quality control, zero customer service, callous and disinterested attitude, almost non-existent mushrooms (why so ungenerous?) I won't be ordering from this location again. read more

Manager- You forgot to mention that the health inspector pointed these things out during the inspection. Flies, uncleanliness, wrong temperatures and so on... Full Service Restaurant | Routine March 15, 2024 Observations & Corrective Actions 2: 55 Food manager certificate expired. 9: 450 Observed server use bare hand to put lemon in a drink. 16: 1700 (1-5) (6a) (6b). No sanitizer detected at bar dish machine. 22: 0820 (A2) Elevated temperatures in several refrigerator units. Chicken 42-47F and ham 43F in make table. In the make table next to it, diced tomatoes for bruschetta 52F, sliced tomatoes 50F. In the pizza unit potatoes 46F in drawer, cheese piled high at 45F. 24: 0850 (B) (C1, 2, 4) No time tracking for pizza today. PIC states slices are offered until 2:00 (less than 4 hours). PIC could not show a written time control policy. 28: 3360 Observed hot shot can at the bar. 38: 3270 (1) (2) (4) Many small flies observed throughout establishment. Corrective Actions: Continue pest control treatments. Consider increasing the frequency. Scrub floor drains, eliminate standing water. Keep physical facilities clean. 40: 240 Employee observed with long facial hair was preparing food. read more

Overpriced and overrated pizza. Go to a local Italian place for better! A very trendy and hip place, service is nice enough. Food not so much. read more

my girlfriend and i love mellow mushroom we go there about once a month and every time it's been amazing it's just this last time we went it was terrible. our server, braylan, was terrible. he only came to check on us 4 total times and never brought us our drinks we had to get a server to get us our drinks. it also took over an hour for our food to come out when other guests arrived 45 minutes after us and they were getting their food before us and we didn't even order anything super complicated just 2 pizzas and a salad. read more

The food was great! Our server Jack aka Sebastian was also great! I like this location better then the one in Cary town it's bigger and in a cool shopping center not far from Short Pump Mall. read more

Mellow Mushroom Short Pump - Pizza Near Me - Henrico, Virginia

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Great spot for pizza! I love this location. My favorite pizza is the vegetable pizza. It's always cooked to perfection and the vegetables are delicious. read more

Mellow Mushroom Short Pump - Pizza - Pizza Near Me - Henrico, Virginia