Service is slow took over 10 minutes to get someone to ask us for drinks. Food was slightly undercooked would expect better from BWW.

Literally the worst service I've ever had in my life. Took me two hours to get a medium boneless wings order and a beer. It was during the Stanley cup game and had to flag the manager for them to change the channel to broadcast it, which was also aggravating. I wanted to have more beer but figured it wasn't worth it because my waitress probably didn't have the mental capacity to get it to me in less than hour time frame. It wasn't even busy either so I don't understand what this specific locations issues are but I can confirm they are really bad. When they brought the food I had no silverware or napkins, no ranch dressing and my wings were ice cold. Don't go here. It's horrible. There's no excuse for the Mickey Mouse service that will be provided. read more

Best wings in town! Good food good price. Its only been open a few weeks so some times its a wait to get in. Over all if you love wings its the best place in town for them. We had a issue with or order once and they quickly fixed it. read more

Started off my service With a friendly greeting and when I had asked where we would be seated they said we could seat ourselves. Once we had set down I had asked the waitress to go ahead and give us 50 wings and an order of mozzarella sticks because I had a coupon. When she had heard we had a coupon she asked to go ahead and see it so she can put it in for us.Upon inspection of the coupon she had it figured she would go ahead and get the manager because she did not know the code the manager then very rudely came over and immediately refused to do anything for us. Not taking in account I had just spent 45 minutes taking surveys, downloading there mobile app, and receiving a Buffalo Wild Wings confirmation email of the coupon still did not want to even look at my evidence and proceeded to tell me I was wrong and couldn't even find a 5% off coupon as I had asked to appease me for my work. Will never be returning and will be sure to share my experience on every review platform and person I can. read more

Buffalo Wild Wings - Sports Bars Near Me - Saint Robert, Missouri

Has to be one of the worst experiences I have ever had at a Buffalo Wild Wings. Waitress forgot to put the appetizer in then she was like oh we didn't have any onion rings anyway. Not my problem and you should have said that when we ordered not 15 min later when we asked where our appetizer was. Then we finally get our food and some of its room temperature and some of it is coldl like it just came out of refrigerator. We send it back wait another 15 minutes and get some of it hot and the other part room temperature. They offered to remake it but who wants to wait another 15 minutes. The adjustment in our bill was a whopping 20%. They had enough staff working that they each could have cover two table and the place was dead. I will never go there again. read more

I've only eaten at BWW on 3 occasions. I'm usually a wingstop kinda gal. And the last BWW I ate wasn't good at all. The St. Roberts place was actually good. The waitress was super attentive and earned every bit of the 20% we left her. The only downside... I wasn't allowed to make a substitution on the Sampler. read more

I was stationed there from 2007-2014. It was great when it first went in but has gone down hill. Some of the individual servers are OK but the overall service is terrible. Be prepared to be ignored and wait an insane amount of time even they are not busy. Locals will Drive 30 minutes to an hour to go to a different location. read more

DO NOT GO HERE. Wings came out cold and our waitress only appeared when it was time for her tip. The service is awful. I've been there twice now and each time service was worse. Waitresses and manager too busy flirting with customers. First time charged for carrot sticks that came out after the bill was paid and we were walking out the door. I was also told I can't switch my stool to a chair with a back without approval of the managers... Second time, waitress took 15 minutes to even approach our table. I had to walk up to the manager before anyone came to our table! I was lied to about our vodka being grey goose and charged for it when it was a cheaper vodka. The manager lied straight to our faces saying she looked at cameras... come on now. She didn't do anything to solve the problem. Do not appreciate being lied to and on top of that don't appreciate being accused of lying. We're coming there to spend money and they act like we owe it to them. Big let down!....Will NEVER GO THERE AGAIN! read more

Horrible service and the food takes long to come to table and is usually overcooked and cold.

Eight of us went out to eat and seven of us ended up getting sick shortly after leaving. The service was absolutely horrible. This is the last time I will ever go to a Buffalo Wild Wings anywhere! read more

Only wish Yelp one day would have an option to go negative with the star giving option because I would take it beyond zero stars for this establishment. Let me begin: 1. Workers like to sit at the bar(needed to adjust upon arrival to accompany the guy that doesn't have a break room) - 2. Menu was sticky, not sure what kind of schmegma got applied to it, but I give credit to the bar tender using her nasty rag in an attempt to rectify the situation. - 3. Bar stools and chairs were delaminating, gross pictures to follow. Surely with all the income that is generated from the military members that visit this fine place of dining, BDUBS could reinvest a bit of the money that they receive and give those service members a decent place to sit down while they get their money taken receiving sub-standard service and food. - 4. If celery is brown, throw out and replace. These dirt merchants don't care what they give you - 5. If someone orders wings bone out and you give them bone in, don't argue when they got boned by you and give them the "I thought you said...". - 6. Clean functioning trivia electronics would have been a nice diversion from our annoying bartender, but that wasn't the case here. Dirty and not functioning was what we got, so we were graced by being entertained the gem BDUBS hired to serve us. - 7. Silverware and napkins should not be optional especially if you give someone food that requires the use of a utensil or two. I can relate to other's reviews. Enjoy the photos!!! Far better options near by. read more

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I have been here several times with my husband. The service is always fast and good. The food is good for bar food. One time we requested to have our game turned onto the big screen and they did it! Overall I would recommend it, especially for a game! read more

This place is horrible. I've been a couple of times when I was out of options, and not once have I had a good experience. Orders have been messed up, wait times have exceeded an hour, service has been terrible; definitely the worst BWW of all time. Needs to get its act together or close for good. read more

Waitress was average, but the food was crappy.. Food was cold and fries were cold not coming again.

The service here is terrible!!!! Our server informed us before our food came out that she would be gone for some time because of "personal issues" and that she would send a different server over. Welp, no one came over until our food came out and the order was wrong!!! Poor girl ended up being the hostess with no experience in serving, but I will give her credit because she really tried. We didn't even finish our meals because of how poor the service was. Good thing i'm not from the area 'cause if I was, I would NEVER come back here again! read more

Wish I could put no stars. This is by far the worst location! Customer service alone is by far the lowest it can possibly be!

A pretty standard issue BWW. All staff seemed very polite and accommodating. I've never been here during HH or dinner so I'm not sure if the current staff can keep up w a busy situation. Nothing super special so therefore, I have the 4. read more

The food was good normal BWW quality but the service and drinks from the bar was bad. They used the same cup for a single that they do a double. The drinks are very weak. They gave us the wrong liquor. They argued at first but once they asked the bartender she told them what she used which was wrong. The waiter told us the bartender was not trained. She was a waitress that they put behind the bar...that was obvious. Food was good but slow. Because it is a military base they stay busy with new customers that are probably use to the BWW near their house being good but I can't see that they would get repeat business. read more

Food was good, service was horrible, waited 24 min after I ordered my drink to get on, was a full hr before I got to give a food order. Will not go into that B-Dubs again read more

Worst BWW I've ever been to! Service is slow and intermittent at best. Don't waste your time. Currently waiting for more than 20 minutes, clearly not equipped to handle lunch time volume efficiently. There are so many people crowding the entrance it's probably a fire hazard yet I see empty tables. read more

This by far is the absolute worst restaurant I have ever been to in my entire life. The service was crappy. The chicken tenders were not chicken tenders it was maybe ostrich? You couldn't even cut it with a knife. My husbands Philly cheese steak was cold. The waitress messed up our drinks and order. Me and my husband will never return to this restaurant. If I could give it no stars that's what I would give. Extremely dissatisfied. read more

If I had the option to put zero stars I would. This was the worst service, the worst food EVER. Will never come back. read more

Buffalo Wild Wings - This was the worst Buffalo Wild Wings ever. Why...the service sucked, good was terrible, inventory was depleted. Never going back!! - Sports Bars Near Me - Saint Robert, Missouri

Terrible service!!!! Went here and there was less ppl there then the ones working and it still took us an hour to get our food!! Then got the wrong order asked for honey BBQ and was brought hot BBQ! They apparently only have one blender so if u want a drink first ask if its broken but it will take the waitress 15mins to come back and tell you it's broken! Liquor drinks r made really weak so u have to get a double. Ordered cheese sticks then when they brought them to us the waitress said we were out of red sauce so I brought u ranch. Who eats cheese sticks with ranch?! read more

Out of all the Buffalo Wild Wings I have been to. This one is the worst. The servers here are worthless. By the time they bring your food it's cold they are rude. I thought maybe it was just the waitress I had , so I came again just to give them another chance. And still service was slow food cold and still rude. DO NOT COME HERE AND WASTE YOU $$ AND TIME !! read more

Is there an option for zero stars?! What in the hell is wrong with this place and it's service? I tried to order togo from the front but the waitress told me she doesn't have the register key and I should order from the bar. Took them over 45mins to prepare a sandwich and 10 wings. It was 5pm and they weren't busy at all. Good luck. read more

Had a wonderful time! The drinks were fabulous!!! The fried pickles are delicious! My wings were a bit spicy for my taste but they substituted another drink which I thought was fantastic!! read more

The first time I ordered to go the food was great! They forgot our drinks but the food was good. The next time I preordered about an hour before I was going to pick it up. I got there and still ended up waiting another 40 minutes before getting my food. No one that whole time came out and said anything to me. Nothing was offered and I still had to ask someone to get our drinks read more

Went out with some friends Thursday night, and yes it was busy, but there was no need to wait 45 min to get our drink orders put in and order. Then the waitress had the nerve to say that she was new and "swamped" and "are you sure you don't just want to go to Wendy's for burgers". On top of all of this, everything that I ordered (beer, entree and side) they were out of! This was one of the worst experiences I've ever had at a restaurant. read more

This place is awesome but they should really number the tables so the waiters don't have to go around looking all lost trying to find the right one asking customers is this the table that ordered this or that. read more

Loved it one of the best chain restaurants in st Robert for food quality and price. Service was good and the best meals I had all week.

While buffalo wild wings continues to have good food, their service is the worst in the Fort Leonard Wood area. We cannot have company gatherings there due to the service. Wait staff was so mixed up, 4 of 20 of us left without paying, ONLY because we asked and asked for our checks and they NEVER came, the service is that bad. Went there last night and 4 guys ordered 4 beers and wings. Didn't even have our order taken for 20 minutes after we sat down. Asking for water or napkins is like pulling teeth. read more

If only the people of St Robert would contact the corporate BWW maybe something would change. This is by far the worst restaurant I've been into. It's manager and staff issue because the other Buffalo Wild Wings are excellent. The staff are untrained they are always out of things for example mild and medium sauce the two most common on planet earth. You wait for ever for someone to greet you once your sat you wait for ever for your food. I feel very bad for the servers who have to work for such poor management. read more

The smallest BWW I've been to. Food was eh and waitress were.....well I sat at the bar so nothing much to say.

If I could've given no stars, I would. I sat at the bar with a buddy of mine because he just got in from driving all night and day from Florida. The bartender was excellent till he started talking on the phone and texting. There was a guy next to us that sat down, got a beer and didn't receive service for 30 minutes after that so he left. We maybe got one beer each then had to ask a server for the second one that was tending to customers at the bar. When I looked around, I saw the bartender talking up at the hostess stand for a good minute then went outside. He came back in at 9:25. I asked him for another beer and he said it's a policy we can't give out beers after last call. I asked what time is last call and he said 9:30. I asked if there was a last call over the speakers or if he told anyone and he said no but I'll go ask with the new management if I can give you one more. We weren't able to order entree's and had to beg for drinks. This is unacceptable. read more

This is by far the worst BWW we have ever ate at, out of 8 different restaurants, including one in the Philippines. We have given this location many chances since it is the closest to home, but from now on we will make the drive to Rolla instead. The service is consistently poor. Our food was brought out and was barely warm today, after waiting nearly 40 minutes for our order. I would be more forgiving if there were more than 5 other tables being occupied, but it was a super slow day, and there were 4 waitresses and a hostess working. I do not understand why it took so long to get our order, and why it took so long to get drink refills. (Order was basic by the way, two small orders of boneless wings and a kids macaroni.) If this was the first bww we had ever ate at, it would surely have been the last. read more

Empty tables ..no one manning the desk...it's not like they didn't expect to be busy. Unacceptable.

My family and some of our friends ate here on Father's Day. It was terrible. We were seated quickly and our server asked about drinks with in a reasonable amount of time. However our drinks took over 20 mins and they forgot 3 of them and that took another 10 mins. Then we ordered our food. We waited for around 90 mins just for our meals. They messed up the sides for two kids meals, They gave one person the complete wrong order and stated it would take 20 minutes to remake, they forgot about one side and then brought a burned one out, they didn't season our Buffalo chips like asked. At this point I asked for a manager who had the excuse we are really busy and under staffed. He offered to credit our meal that was completely wrong (1 sandwich) then came back to 20 percent off instead and still had our ticket all wrong.. things were added we didn't even get and things were missing that we did order. He goes back to fix his and finally about 15 minutes later he comes back and says to not worry about it, that he took care of it. I'm glad he took care of the bill but the service lack there of is not acceptable. I've been here a few times and service is usually good so Idk what the deal was but we won't be back again due to this issue and honestly ruining Father's Day for the two father's we had with us! read more

Waited 15 min. Not a single person came by the table. Asked another waiter who pointed at another waiter and said that he was coming. Never came. Walked out. Told the manager who said a short Thanks and Sorry with a "I dont give a crap" tone. Do not go here! Ever! There is a reason it has so many one star reviews. Places like this should not be allowed to serve our soldiers. read more

I do have to say food was good if it didnt come out cold but the service sucks!!! The waitress would be standing around bull shitting, we was in the bar side counted 4 tables that was not getting cleaned off to sit other people took 30 min before we got waited on to even get drinks. After we ordered drinks it took another 30 min. read more

I visited on 29 August 2016. Service was much better than the last time I visited. I am surprised that management did not respond to my previous bad experience. My husband and I decided to give this place another try as there are no other chicken places in the area. Our server was Teya. She was helpful, informative, courteous and very expeditious. There was nothing missing from our order and she even brought our order to us in the bar area. Very happy with her. Hope that BWW keeps her around! She should have a raise! read more