I was so happy to hear BWW was coming to town. I'd never eaten there before and I love wings. Well, not these wings. I've had the boneless and regular and several different rubs and sauces and I didn't like any of them. They taste like they've been boiled or something--tasteless and the texture is just weird. The other food I've tried is just okay. What I do like is they have TV trivia, I'll go in there just for that and drinks. But the wings? Try KFC's hot wings--they're 100% better. read more

The food was awesome and the service was super fast! The Server Amber rocked also! Great place to have a quick bite!

Not my type of setting at all. The food is decent and the prices are decent. The service is extremely lackluster. I can't deicide on three stars so it's 2.5? It's a good place to take a big group that is into sports, or drinking. They have deals if your really into that. When they first opened they did not have ribs like it said on the menu and then they wouldn't switch or substitute (I always add that I do not mind paying) I understand your getting rid of a menu item but make sure to at least accommodate me for my money and your decision to get rid of items. read more

Worst service I've ever had, I asked the to see the manager to see if I could receive better service and he came up with excuses and proceeded to do nothing. read more

the bww in portland are much better. salem is home to subpar chain restaurants. the wings are good, but not amazing. the manager did comp my meal as my boneless wings and fries were cold. read more

You cannot beat this place when it comes to the number of televisions they have, but aside from that I would never come here again. The beer is more expensive here than anything I have found in Salem. Yay it's $8 beer night! The food is not very good, and their tap list is made up of National crap mostly. Hardly any nice PNW beer. Huge let down. Another travesty of a soulless chain, with ditzy bar tenders unfortunately. read more

Amber was our waitress and she was phenomenal! She was quick for refills and very kind and made our visit very comfortable and worth it! The food came the fastest I have experienced in an BWW! We will definitely be visiting again! read more

Brought in our party of 40 which included our two travel softball teams, coaches and some family members. Awesome service by our waitstaff Jennifer and Jessica in processing 30+ separate checks and getting the orders all correct. read more

My Favorite Place to Chill back and eat wings and other good food with friends and watch sports

I hardly go to BWW but the experience was unlike any other than any other restaurant. I ordered a sauce I thought I thought I would enjoy, but I ended up not liking it so I told my waitress that I wanted an exchange and she questioned it, going from a smile to a frown. She wanted to know what she should do, after I explained what I wanted instead. It was an uncomfortable experience, and I've never been treated like that before. read more

I think part of the hiring process for waitresses is teaching them to hide and be rude. To every waitress who works there it's a Buffalo Wild Wings not a Hooters no one is there to look at you and you don't get to act like a bitch cuz you work there. Your the kids that graduated high school and washed out and now are unable to get a well paying job in the real world. Don't take out your self hatred on me when I just want wings and drinks! I didn't put you in that job you did! read more

I hate to give this place 2 stars because we normally love Buffalo Wild wings. Unfortunately the one in salem is horrible. Our server was on her phone or looking out the window the entire time. The wings were dry. It took about 20 minutes to get extra sauce and no refills on our drinks. This happened to us twice. We won't be back. read more

This is the best kept secret in Salem! The atmosphere is loud enough for my kids, one with Autism, to be themselves. The servers are friendly and attentive as a whole team! (Shout out to Kyle who kept us fed and entertained all night). I LOVE that they have Ipads for the kids- at NO cost! The Wings, Burgers, Strawberry Lemonade, and BBQ are the best! Try the cheese curds. They are very like Zaxbys.. that's a sincere compliment. The manager tonight got to hear a mouth-full of my family's praises. In an area where southern hospitality is not a thing, I felt at home. Thank you guys for WONDERFUL EXPERIENCE. read more

Great atmosphere and great food however their service just about ruins it for me. I have been here three times and every time they have managed to mess up our order in someway, not to mention some rude attitudes towards us as well. Sure hope this changes. read more

Food was good, nothing special though. Our service was subpar, not Impressed. I don't recommend this place. I would rather have food and drinks at a real sports bar. read more

One of my favorite places in town. Chad and Ashley are great bartenders. They are very attentive and personable.

Went in today to eat and didn't. I was sooooo hungry but so irritated by being cut off over and over again by the waitress that I decided not to eat at all. read more

Best time ever, young tall white kid with a foehawk made me wished i lived in Salem would go every night.

Last night my fiancé and I went and ate in the bar at buffalo and our food came out wrong. By the time we finished our food, our appetizer still never arrived to the table and we had to ask for it. Also the servers yen checked in with is twice and I had to wait forever to get a refill. The bar wasn't even that busy last night and I've never had that type of experience there. read more

I am a big fan of Buffalo Wild Wings, but not this one. Around 9pm, 9/8/15, a group of 18 of us from California were seated in the bar area. One couple had a 3 month old baby which apparently is not permitted in Oregon. The restaurant was busy but two sections were empty. We asked to be seated in either of the empty sections, but were told these areas were "closed". We asked to talk to the manager, Mike, who said the two areas were closed because he had nobody to serve them. The wait for a group of 18 was long, so we went elsewhere. Ironically, next door we ran into a server that Mike had sent home for the night and she was not happy about it. Mike has soured all of us on Buffalo Wild Wings. read more

I ordered the BBQ chicken sandwich and my husband ordered the bacon cheeseburger. The service was decent. The food was good. Red Robin is better. read more

I love Buffalo Wild Wings but every time I go to the location in Salem,OR I am misled on time frames. I have been told 15 minute wait multiple times and waited over 1 HR each time. My order has been forgotten a few times. It is a sh*t show. Nobody know what's going on. read more

If I could give this a zero I would! Last night we went to the Salem BWW. I got the BBQ Chicken Sandwich and honestly, the one get at McDonald's would be better than what I got there. The chicken was paper thin, dry and had very little flavor. The night got worse though. The main reason we went there was for my 9 year old daughter. It was her birthday and that's where she wanted to go. When we arrived I told the hostess it was my daughters birthday and she said she would let our server know. After finishing, we received the bill and nothing for the birthday. I went back up to another hostess and asked her if she could let our server know about my daughter's birthday? She was very casual about it, acted like it was a bother but agreed to let her know. After sitting for another 20 minutes, still nothing. I went up to our server and asked if anyone had let her know that it was my daughter's birthday, she said no. CUSTOMER SERVICE WAS TERRIBLE. Went to talk to hostess, she claimed she told server, server walked up, said she wasn't told, I said you can figure it out and we left. The most disappointing thing was that it was my daughter's birthday and that's where she wanted to go and then it ends up like that. read more

We ordered online- and drove 20 minutes to get it. Spent $25 on a large boneless platter. We get home, missing one whole seasoning, so my husband calls and they say he can come pick it up. So he picks it up, comes home and they're not even the right flavor and they have bone in them. Wasted gas to go back and forth on something that was their fault. And for not even the right wings. read more

We decided to try and give this place a shot again and were disappointed. My wife ordered the burger with cheese curd and was disgusted with it. Mind you, this is a $14 burger. It was extremely greasy and the curds were gross. Her stomach is actually pretty upset from the food now. My wings were okay I guess. I've had better at dive bars, to be honest. The service was good however, and they did comp the burger, which was nice. When my wife asked them if the burger patty was frozen, they said it wasn't, which I don't believe for a second. We won't ever eat here again. read more

Been here twice no mas, wings r always cooked to death. Geez u do one thing do it right. Lousy service do your job fer christ sake. One extra star for those fried cheese curds...hook me up to IV on those bad boyz. read more

First and last time I try buffalo wild wings. We drove 30 minutes based on the website ad only to find out that "franchise" specials are different than "corporate" specials. Mild sauce was way too hot for anyone at our table to eat. That included the sauce on the buffalo chicken salad. Waitress offered to replace the wings with a different sauce. We were 40 minutes into our visit by that point. After waiting 20 more minutes, we cancelled the order. Food is over priced, drinks were over priced, and midway through they turned off the background music and played the audio from a baseball game at a ridiculously high volume. read more

This Buffalo Wild Wings served me glass in my milkshake and in return gave me a mediocre appetizer for free. 0/10 would not come again.

Since their opening I have gone there quite a few times and have not experienced anything gone wrong. Yeah it is a really noisy environment but not anything too serious. It has a kid friendly environment and every time I have gone they have offered my kids a crown and crayons. The food does seem to take some time but what restaurant doesn't? Their food doesn't cause an upset stomach and their wings are tasty! As for their burgers, their burgers are good. They arent the best and may not compare to other restaurants but burgers aren't their specialty its called buffalo wild wings for a reason. Wings is what they do. Overall their hosts treated me and my family very nice and the servers are very helpful. I am definately coming many more times. read more

We don't eat out very often but decided to give BWW a try. I ordered the Big Jack Daddy Burger and now I find myself thinking about eating there at least twice a week! I've been back 3 times and keep getting great service and awsome food! Im going to get really fat because of them. read more

Hopefully the manager reads these for improving his restaurant. Nice big tv's if you want to watch the game but tv's won't make it a restaurant. The service was slow to respond while other staff seemed to just watch as one guy worked our station. The food was cold to the touch and lacked actual chicken product for being called chicken wings, more breading than meat, tasted like it just came out of the freezer from Costco. Waiter didn't asked if our meal was OK and totally failed to see we were not eating our meal Could be nice place, seems to be lacking leadership read more

The restaurant was clean. The service was friendly and attentive. We had tacos, fries and wings. The chicken in the tacos were dry. The hot wings had very little sauce and the meat was dry. My son received a complimentary birthday cake. I was thankful it was free as it too, was very dry. This was my second try here. Will not be returning. read more

I'm sorry to say but my visit there with my good buddy and I were very disappointed in the wings. the spices were lacking in the wings and really just fairly bland even when we or the very hot. nice beer selection and the interior of the restaurants decorated very mildly in a sports mind. I'm sure there are other places too can offer better wings and this was not one of them I really had hoped based upon the reputation it would be better. read more

TERRIBLE customer service! The hostess and manager! They need to learn to communicate to guest that wait times will be longer on game/fight night if you have children. Came in with 5 adults and two kids but the family of 6 adults who came in after my family was seated first. Rude and unapologetic. We will not be taking our service to this location anymore and we recommend going across the street, Applebees wings are much better anyway! read more

Ate here for the first time today due to getting off work much earlier than anticipated and having nothing to do. I have read prior reviews and was worried, but thought I would still give it a shot. I sat in the bar area so I could watch some golf and college football. I apparently got much more lucky than past reviewers. I had a wonderful not to mention gorgeous server that was very friendly and helpful. I ordered 10 wings with hot sauce, and the spicy garlic. The wings were the biggest I have seen offered anywhere. The server got my order exactly right, and was checking on me often if I needed more napkins or sauce, etc. I had a wonderful time and will be back again soon. I think others might have just had bad luck due to it being relatively new. Also looks like another manager was being trained today and he seemed really friendly and helpful so I recommend everyone that didn't like it to give it one more shot. If all else fails, they have beer and beautiful servers. read more

Every time I eat at BBW I eat in the bar. I always have outstanding service from the reddish blondish bartender that always has her hair in pig tail buns. She's so nice!!! Always super pleasant to talk to!!! However, the dining room needs some help because I always lose the server and can't find them. If you want good service eat in the bar!!!! Garlic parm wings are a dream! read more

The traditional wings are the best in town! Especially on Tuesdays!

Should you write reviews right after a bad experience? ;) Well I am! Very very average pub food but more expensive than average pub food. We received very poor, slow service, which was odd considering it was 4pm and no one else was eating there. The menu clearly states that all burgers can be made with black bean party's (why wouldn't you be able to?). It happened to be happy hour, which had the classic burger for $4. I ordered that and asked if I could have it with a black bean patty, the monotone waitress Kaitlyn said yes. She came back a few minutes later and said it would cost "a little more" for the black bean patty and asked if that was okay. I said sure, expecting "a little more" to equate to $1,$2,$3 extra. When the bill came,my burger was on the ticket for $11. I suppose I should have asked how much extra "a little" was, but I didn't know a "little" was ever more than twice the price you thought you'd pay! Anyways, we won't be back. read more

Excellent customer service! Got an order to go, didn't wait long at all for it, but when I got home the hot wing order wasn't there. I called and talked with a manager who said if I came in I would get the wings and get the price taken off my bill. Since I literally live right behind them I said I would be there in 5 minutes. Talked with the manager right away when I got back, who apologized profusely, went in the back and came right back out with my wings, plus the wings I ordered earlier! Said they should be fine but I got fresh wings also, and got it taken off my bill! Manager acted like he couldn't do enough for me and he was so sorry about it. Talk about good customer service! We love their wings anyway, and this just confirmed how much we like them. We always get our orders to go since we live so close, so we don't deal with the noise or the servers, but when we have eaten in I haven't been disappointed. read more

I wish I could tell you about the food. The hostess lied about the wait time because "she was told to." She told me 20 minutes. After 40 minutes passed, she told me it would be 30 minutes more. Manager had no solution. I would never wait 70 minutes for wings. Secondly, I will never spend money at a place that purposefully lies about wait times. read more