Food was not bad. But service is definitely lacking. Super slow. The food was not bad though. We got the 10 pc traditional wings Buffalo Dry Rub w potato wedges and the Kickin Chicken Sandwich. Everything came out nice and hot. The ambiance was not bad. I think their service needs help, other than that, it was good. read more

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I ordered a kids meal on the phone told to wait 15 mins so I came 20 mins later they told me wait 5 mins my order still wasn't ready I sat there and waited an extra 30 mins for 1 kids meal and it was cold not even hot very disappointed read more

One star only because you cant mark 0. Came in for lunch with my family on 9/28/25 around 12:30pm. All was well until my daughter cut her chicken sandwich in half and realized it was raw,not undercooked but raw. Spoke to I assume the KM who admitted it was a mistake,however by this time I was frustrated and kept asking him what he was gonna do about it. He replied "It came out what do you want me to do now?" I replied "Go yell at your freakin team and make sure they get temps right" At the end of the day they comped my granddaughters kids meal because we had ordered off a special. Total bs. The GM was respectful but still doesn't compensate for serving raw poultry. My advice,cut your chicken open before eating it there because obviously they don't use thermometers. read more

Buffalo Wild Wings - Chicken Wings Near Me - Seaside, California

Terrible customer service. Terrible Bar staff.Hamburger meet full of tendons. Wings fried in deodorized beef Tallow. If you like chemicals in your food You will get them here. Manager Travis is the reason they have such a low score... read more

3/31 I waited 41 minutes for a pizookie, simple dessert, which wouldn't have been a big deal if they hadn't messed up the order and only started remaking it about 30 minutes in. What made it worse was watching 2-3 tables who came in after us get their full meals (wings, burgers, fries) way before we got anything. It felt like we just weren't a priority. The service didn't help either. The host was okay, but there was barely any greeting or communication. Our server was worse. while we were still waiting, her husband came in, got seated behind us, got his food quickly, and she spent a lot of time at his table talking while we were still waiting. At that point, it was just frustrating. We ended up walking out. Pretty disappointing. read more

Waitress was extremely rude. Didn't bother to ask us what we wanted to order. Only got one soda and water and completely ignored the rest of the time. Gave rude looks when we ask questions and constantly walked passed table avoiding eye contact. Disrespectful towards my boyfriend who is vegan and wanted to bring a simple small food item. We just wanted to order some drinks and watch a fight. Night was completely ruined by being made to feel like we were an inconvenience to this establishment. Definitely would not go again. Ever. read more

Absolutely horrible service, no good customer service and promptness, could careless about customers and drink and food refill orders, waitresses have attitudes, would highly not recommend this place, o oh one bartender and should have more than 1, took 30-35 min for refills for drinks. Sucks because my company comes out here all the time for racetrack, second time we tried, horrible once again. Never will be back again, should be another franchise here that welcomes people unlike this franchise. read more

I am 90% certain this place is closing, maybe not today but soon. Every time I come here the service is slower and worse than the time before Stopped in today for lunch because my kids like tater tots. we walked in and the place is basically dead empty. there's one table over in the main booth area and there's two people sitting at the bar. There are three guys who are standing at the front waiting to be seated when we come in . After standing at the front for 10 minutes with nobody coming to see us, I finally flagged somebody down, pointed to a table and said is it OK if I sit there, the guy shrugged that he didn't seem to care. we grabbed our own highchair and walked over to the table The same guy came over, dropped two menus, and said the server would be right with us. This guy knew that was a lie. 15 to 20 minutes later, nobody is coming over to the table to take a drink order, food order, nothing. The 3 guys who came in before us are sitting at the bar; they don't have drinks. I saw 5 different employees coming in and out of the kitchen area including at least 1 server, a bartender, and someone who looked like a supervisor or a manager, none of them seem to care that there were people in the restaurant, waiting to order food and drinks for half an hour I know how long it takes them to make chicken wings so I knew that there was no way I was gonna get to eat and get back to work in time. We left and I ended up grabbing a sandwich from the Meatery across the street, which is what we should've done with to begin with . I'm definitely not coming back to this location and honestly, my experience here is kind of turned me off at the entire franchise. I don't know how Buffalo wild wings can allow one of their stores to operate this way. It really taints the entire brand. This was around noon on August 15 in case anyone from corporate wants to watch the video and see exactly how bad the service was, and confirm that it all went down exactly as I described read more

Just don't come here.... can't say it any better than this.... 1hr later and I am still waiting for my appetizer for a table for one. read more

Not sure how much longer this place will stay open. It's unfortunate because it's a large restaurant with potential but the service has declined so bad within the last 5 years. I keep trying to give it a try but every single time it's only worse & I leave disappointed. The servers have no customer service, the timing in receiving food and drinks takes a very long time, and there's always dirty tables when the restaurant doesn't even seem fully busy. Prior years that place was the place to go to watch sports and socialize and there were some good servers but not sure if it's the younger generation that doesn't care, management that doesn't know how to create great customer service, but overall it's sad that it's not a fun place to go to. read more

It took forever for the waitress took forever to just get everyone's order, forever to just bring out drinks, the coffee was cold, when the food did come out its was cold or missing items or ordered to go but served as dine in. We had one person in the party who order the lunch wing special and was charged 20 dollars. When the mistake was pointed out the waitress got upset and sarcastically said he didn't tell her that he ordered the lunch special (he did). Some of the to go orders were labeled incorrectly and the wrong people were given the wrong food. Just an absolute nightmare and waste of a restaurant. And the fact that the entire staff didn't seem to really care. Definitely don't go here. There are way better local options that actually care about the community. Also this was at 1100 and there were only six other people so they were not busy. read more

I got food poisoning. Absolutely disgusting. This is inexcusable! I hope the inspectors close this place down!

I am writing to express my disappointment with my experience at your restaurant this evening. My party and I arrived for happy hour and were seated before 7 p.m. Unfortunately, our food took an excessively long time to arrive; so long that a table seated after us received their food first. When our appetizer finally arrived, it was cold. We sent it back, but the same appetizer was returned to us, still cold. It seemed to be the same dish with chicken added to the nachos, which was not what we had originally ordered. Additionally, my salad arrived with cheese and tomatoes, which I had specifically requested be omitted. I am very disappointed with this experience read more

Hope you like to wait because that's what you will do here. I ordered online and it said order would be ready in an hr so went in to pick up order after the hour and then waited another 30 minutes at the restaurant. Any this was just for 6 wings and fries. God forbid I ordered a hamburger, I would be waiting for 6 to 8 weeks for that. Finally got food home.. it was cold. read more

Will never come back here. Awfully rude service, cold cold food, wrong orders, just a no go. I feel bad for the few that are still working there but they seem stressed and over it. read more

If I could give this place zero stars, I would. It took the waitress 28 minutes just to come over and greet us. That should have been a warning sign and I wish we would have left. The restaurant was almost empty so there really isn't an excuse. Our food order was completely wrong. She forgot a meal. She double charged us and we had to correct her. Not to mention, she didnt check on us one time. Working in the industry, I kindly tipped 10%, but seriously.... This place is a joke. Dont go here. read more

Buffalo Wild Wings - Chicken Wings Near Me - Seaside, California

I loved coming to Buffalo Wild Wings back in the day. Wings, beer, pretzels, fries... what more could you ask for? It has been quite a while since I've been to a BWW (maybe 3 years or so?) so this was my first time back in a while. Unfortunately, I think the hype of this chain has faded away and the quality has gone down hill. Or maybe they're struggling to find an adequate number of staff during this post pandemic era just like many other service industry establishments. Either way, my experience here doesn't have me excited to come back again. I ordered some boneless wings, fries, and a spicy margarita. The wings were lackluster with way too much breading to meat ratio, they were under sauced, and the fries were pale and under done. Some to-go fries from any drive through would have been better. The margarita was "okay". A fairly weak shot added to a commercially premade mixer, then dressed up with some garnishes and a Tajin rim. The rim was probably the best part. Also... when did BWW switch to "baby carrots" instead of their formally sliced carrots? The celery could have been cleaned better and it was sloppily prepared. Just a little extra attention to prepping them by cutting off the gross looking brown ends would have gone a long way. Oh well, now I'll appreciate the wings I make at home a little bit more. read more

Buffalo Wild Wings - Chicken Wings Near Me - Seaside, California

Closed on Christmas. When I was here a few weeks ago the jerk wings were good, the beer was cold, and the service was fast. Also, they played the sound for MNF. read more

Dining room is very dirty. Food would have probably tasted good but it was very cold. Took 40 minutes to get food which would have been ok if it was warm. read more

Terrible Fucking Service, the fries were so hard that not even my tears could soften them.

Wings were a little dry, but top notch service from the assistant manager. Thank you!

Horrible service and extremely rude personnel! Have never seen more inadequate manager much like hasn't waited for a drink for almost an hour before:). Cherry on top - we came in and sat in the bar area and (1) were asked "how many people" and (2) were told that there's a waitlist (for the bar!!! At 10 pm with nearly empty restaurants!!!). Shame! read more

Manager should be helping the single wait staff on the floor after his server was triple sat, but he is too focused on his phone. Server is great(Alyssa), wish she had more help. read more

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Atrociously bad service, if you place an online order for pickup, don't ever expect it to actually be ready. Despite BWW being notorious for poor service, this one is by far the worst I've been to. They honestly just don't care and it's not like the management is going to do anything out it because they know they're going to make money anyways. The one time we ate there the service was equally as slow and careless. read more

Thank you for keeping us updated on our order! The staff was soooo overworked and they got the food out hot and ready. The uber eats orders were coming through like crazy but the staff right now at 4:32pm on Saturday 3/22/2025 were kind and the pace they worked looked like they should be working in a professional kitchen. Kudos to the staff. read more

I would give 0 stars if I could. Terrible service. Food was way over cooked making most of it hard to even eat. Place had 3 tables with small parties seated and still made us wait 20 minutes to be seated. Then brought out half the food. And 30 minutes later the other half. The bathrooms were disgusting as well we actually decided to make our kids wait and use jack in the box restrooms. Honestly don't think I've ever had a worse experience dining out. Will never return. read more

Customer service seemed to be on point from when you walk in the door, but of course the food is lacking for the price you pay. Workers act like it's their money that their losing when they make your food. Buffalo chicken salad. One squirt of hot sauce. Not the chicken dipped like a normal menu item. A squirt- not even exaggerating, of dressing. Every other BWW gives you it on the side. This one decides how much you're getting and they are stingy af about it. The economy is in the shit- give people what they pay for. I wouldn't waste my money here- because that's all you're doing now. read more

I am writing to express our experience, Waitress "Liz"was completely rude, when asked for a drink she commented "well you didn't specify"! Service was very slow, asked for silverware twice, our wings weren't what we asked for, waited so long for a beer we ordered, finally went up to get it ourselves, told to go sit back down. We were completely upset by this time, then Manager was rude as well. Very disappointed! We're visiting California and will never be back to this establishment! read more

Ordered food on the BWW app ahead of time (30 min ahead). Arrived at the time the app said my food would be ready, even arrived 5 min late, and was told to wait 5-15 minutes to even be helped. Then 20 min later was asked if I needed help.. The restaurant isn't even packed either.. What a joke. read more

The workers here are incompetent . EVERY. SINGLE. TIME. we order out they forget one of the items. Stop getting st*ned before work......

Awful experience. We ordered our food online for pick up. When we arrived no one was at the front...all the staff was at the bar. When someone did finally come up to us they were rude and short. We waited about 40min for our to go order. The place only had two tables and three people at the bar (it wasn't busy). When we got home we were missing one of our fries, and the rest of the food could pass as half eaten. Chicken was basically just breading. I've lived in Monterey my whole life and this location used to be great, but now...service, food, and quality is awful. read more

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This Buffalo Wild Wings lacks staff which in turn slows service to customers. I went for my lunch break @ noon. It took me about 45 minutes to get my order with about 10 customers during lunch, so this doesn't seem like a lunch spot. I can say that BWW has to-go orders so that could have slowed my food order. There is one waiter for the entire restaurant at this time. People were leaving & getting exasperated because of having one waiter. I had to leave as I got my food. Food: I got Thai curry & Caribbean wings/ fries. For a wet sauces, the wings had a light coating of sauce so they seemed dry. The fries & veggies were good. Price: I paid $16 for my meal (including drink) 2/5 for service & food preparation read more

Buffalo Wild Wings - Chicken Wings Near Me - Seaside, California

Waited 20 min to be seated and to be asked to order my own food through my phone because the server had lots of tables and she was going to take long. I ordered a drink and she took 20min to bring to my table a warm beer . Not only that but she brought one plate and took 40min to bring the other plate and the fries this is what we got . We were missing wings too . Disgusting everyone was upset . Please do better . read more

Buffalo Wild Wings - Chicken Wings Near Me - Seaside, California

The food and service, as usual, were exceptional, but despite asking for it to be turned down twice, the music was insanely loud and pretty much ruined the whole experience of going out to dinner. read more

We came in last night and ordered to go. We decided to order a drink while waiting for our food. Our server Liz was extremely rude and hostile. We hadn't even gotten our drink when she set the check down and said you need to pay your bill before your food is out. We had already paid for the food up front. This check was for a beer and chips we decided to add on. -1/10 terrible experience. She didn't ask if we needed anything or if we were closing out. Again this was before the rest of our food was even ready so it's obvious we weren't leaving yet. And to top it off we got home and they forgot our wedges. Don't bother coming here. read more

We arrived there around 5pm. It took about 20 minutes just to be seated even though there was only one team head of us and there were more than 30 empty seats. After the long wait, we were guided to the table that is next to a trash can, EVEN IF THERE WERE MORE THAN 30 EMPTY SEATS! So we got out because we were so disappointed. It seems that they discriminated us because we are Asians. Really, really disappointed. read more

Was Visiting and riding our bikes around Monterey, came across a familiar franchise and decided to go in, three dollar house beers three dollar appetizers OMG how could you not love this place, music was spot on, appetizers spot on. I will definitely be back tomorrow and the next day and possibly the next day. read more

Buffalo Wild Wings - Bar - Chicken Wings Near Me - Seaside, California

I've been here a couple of times... this time it seems like the restaurant is falling apart. Food was ordered & came at different times. One person got their food first and was almost done before we even got ours. Our drinks; my son was thirsty, we got one round of water and then it took forever to get a refill... beer was ordered and then a refill and that was delivered faster. We had to ask the front desk person for a refill... not sure what is going on. The restrooms: gross. Doors don't work. Make sure to take an extra person to hold your door apparently. There's a bucket next to the toilet filled with pee. No toilet seat covers, there was water or pee on the floor. Pictures attached. read more

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Good food and a very good atmosphere but one thing is for sure they need to put better locks in the woman's bathroom. They do not lock right. read more

Buffalo Wild Wings - Women's bathroom Lock... I just gotta hope no one opens it.... - Chicken Wings Near Me - Seaside, California

The worst most stupid service out here. Some dumb retarded waiter got every order wrong and took 2 hours to bring my food. read more

Buffalo Wild Wings - Chicken Wings Near Me - Seaside, California