Great experience and food was delicious! Monique was on it the entire time and everything was brought out quickly. Will definitely be going back. read more

Came in for lunch. Lynkin was our server (I think that's how he spelled it). Very very nice young man. He was efficient and helpful. Food was good. When asked for silverware, they gave us plastic wear. Really?? Prices are high and you are giving us plastic utensils?? Hard to cut your food with a plastic knife and fork. Stupid. Patty melt was good. Will we go back?? Probably but not often. Only reason we go is because the wife likes their Asian zing wings. read more

Buffalo Wild Wings - Bacon Patty Melt - American Near Me - Sierra Vista, Arizona

Got food poisoning from this restaurant. If it's not the service that's well below standard, it's the food! I don't know how this place is still open. read more

We came in for lunch with 5 people and stood at the host stand for 10 minutes and were completely ignored. Finally a server comes up ask how many of us are there, grabs menus and silverware, and then says sorry give me one second and leaves to never be seen again. 10 minutes after that another server comes to the host stand to seat us and just turns around and says "go ahead". We asked where to sit and she said "idk where ever". So we sit at the first open table we see that was only 5 feet from the host stand the whole time where without a word she drops the menus on the table and leaves. We sat for 15 more minutes and no one ever came back to our table. No water, no drink orders, no silverware, nobody even saying that they would be with us in a minute. The most bizarre experience we have ever had in a restaurant. It was maybe 10% full and we saw lots of staff but in 35 minutes we only had 5 word spoken to us and no service at all. We finally talked out without anyone probably even noting and walked next door to dickies to eat where they were very nice and we served right away. read more

Horrible service. Sitting at the bar and wait 10-15 minutes to get service. Another waitress took my order. Bartender is just plan rude. This place has gone downhill. read more

My wife and I stopped in for lunch today. That, turned out to be a really bad idea. Service was now and then, food came out cold after a long wait. Had to refuse one meal, but salvaged one to go. They used to be very good. We've been going there since opening. We won't be back. What a shame to see this restaurant going south. Sad. read more

My brother and I stopped in for a drink and food after a round of golf on a Thursday afternoon, about 3:30. I started to say we received "bad" or "poor" service. However, the reality is that we received "no" service. The sign at the hostess station indicated you could sit at the bar (open seating) or wait to be seated. We proceeded to the bar and waited, and waited, and waited.... Note that there were other patrons, 6-8, who had been served and were eating, so clearly there was staff there somewhere. However, after waiting 8-10 minutes and not seeing a single staff member we decided to leave. I understand that a lot of restaurants are resorting to minimal staffing to save money, but this is ridiculous. During the time we were there, we saw no one, no one greeted us to perhaps indicate they would be with us soon, nothing. Absolutely nothing! We departed and headed down the street to Native Bar & Grill and have no plans to ever return. read more

When we walked in, it wasn't busy however there wasn't much staff around and the few staff we saw were just hanging out. Also when we were sat, every single table was dirty and I'm not exaggerating about it. They all had dishes and dirty cups and plates and old food. Surely this has to be against some health codes. Usually when we have come before, it's clean, the service is quick and the soda is not flat. I don't know what's going on but probably not going to come back if this is the norm for this place. read more

Buffalo Wild Wings - Dirty tables with old food cups and plates - American Near Me - Sierra Vista, Arizona

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We arrived at Buffalo Wild Wings in Sierra Vista around 6:10PM. The restaurant wasn't busy--no more than four groups were seated--yet it felt completely unstaffed and unkempt. We asked to sit in a booth after the hostess asked us where we wanted to sit. The hostess then proceeded to tell us they were all dirty, so she offered a high top instead. No problem--we agreed. But as we walked over, most of the high tops were also covered in food and clearly hadn't been cleaned. She eventually found us a clean table and said a server would be right over. After waiting for over 10 minutes without anyone even acknowledging us, we decided to leave. The place was a mess--dirty dishes, cups, and plates were left on nearly every table, and it was hard to spot any employees actually working. The entire experience made us feel uneasy and unwelcome. We won't be returning. read more

My husband and I came here about a week ago, the service and food was amazing.Even the drinks were cheap af. Not only was the food pretty decent we got 2 appetizers 2 drinks plus our main meal n it came out to $59. We were very happy with this location and will be returning. :)) read more

I had two bad experiences here ten years ago that kept me away. I was curious how this place is now, as there are always plenty of cars in the parking area. I walked in shortly after this place opened on a Friday (yesterday). There were already people at the bar drinking. I just wanted a BBQ ranch chicken wrap and an ice tea. It's part of a $10 lunch special that includes the drink. It comes with thin-cut fries. I sat at the bar. They have 29 beers on tap, including many good craft beers, but I stuck to my unsweetened tea. If you like loud places, this is the place. There was already loud dance music playing. All 33 tv were set to mute, but that music filled in the silence. I know this is a sports bar and noise is expected... Service and food were good. My server kept my tea glass filled up. The patio is dog friendly. read more

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It's a standard BDubbz. If you're not expecting over the top food, you're solid. It's wings. Tastes like any other BDubbz I've been to. Our server and host was Edward. Excellent energy and presence. Checked in often, kept it real, good communication throughout. We got wings, because why would you go to a wing place to get anything else? Kid liked her tenders and fries. Atmosphere wise, not rowdy like other BDubbz I've been to. I'm honestly flabbergasted at all the bad reviews. Maybe Edward's just the man! Maybe our batch of wings was just really good. Maybe people just have unrealistically lofty expectations for a wing franchise/chain restaurant. Needless to say, we'll likely be back. read more

Went in at 4:45 pm. It was slow inside almost every table was available to sit at. Waited about 10 mins for a host to sit us and no host came. So we decided to sit at the bar. The bartender asked us what we wanted to drink and we said water because we were unsure. She didn't bring us menus after about 5 mins, so we went to go get our own. She never talked to us again. We ended up leaving because of the poor service. Have been on hold for 32 mins for a manager. I don't recommend going here. Read other reviews. read more

Ask for Kelsey, he is the bomb dot com, great atmosphere, i prefer the black & blue burger myself. Always a good time. Definitely want to plan a head if there are major sporting events happening that day. Depending on events, there is a fair amount of parking. Another return: Jaliyah was a very good substitute since Kelsey left early. Food was delicious read more

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We got to the restaurant on a Wednesday at 3pm and the restaurant was empty. I tried to order the drink special, salted caramel martini, and it took them 10 minutes to tell me they were out of the product. It took another 5 minutes to get the house strawberry margarita. We ordered 1 traditional wings 15 count, 1 traditional wings 20 count, 1 triple-bacon cheese burger with tater tots. With only two other customers in the restaurant when we ordered it took over 35 minutes to get our food. The burger had no tomato on it, and hand like 1 drop. of the bacon aioli on it. The server forgot our carrots and napkins. Service was slow and felt absentminded. The manager came to talk to us, but we did not voice our concerns to him at the time because we did not want anything for free nor did we want to send anything back. (always a fear of someone spitting in your food). read more

This BWW has gone down so much. The service is awful. Our most recent visit there was horrible, the server was on another planet, messed up my order 3 times, forgot my friends order completely, then blamed it all on the kitchen. I don't totally blame him, It has to be a leadership issue or lack of... that kind of response comes from the top. I wouldn't be surprised if the place shuts down. read more

My experience at Buffalo Wild Wings on Veterans Day was so disappointing, I felt it needed to be shared. I called ahead to ask about the wait time, and the woman on the phone was very polite, informing me it would be about 30 minutes. I mentioned that my 1-year-old was sleeping in the car, and she assured me that she could add us to the waitlist, but that I would need to come inside to be seated or check the status. No problem, I thought. However, when I arrived about 25 minutes later, the assistant general manager was the one who greeted us, and immediately, things went downhill. He claimed there had been a "miscommunication" and told us it was not allowed to be seated without coming inside. When I explained we had been waiting in the parking lot with a sleeping baby, he simply shrugged it off and said we were out of luck. He then moved us to the bottom of the waitlist and refused to give any estimated wait time. At this point, we were not only inconvenienced but also extremely frustrated. Things got even worse when, right in front of us, the assistant general manager began to argue loudly with staff members. He raised his voice and became openly disrespectful toward the workers in front of guests, making the entire situation even more uncomfortable and unprofessional. It was clear that he had no respect for his team or for basic customer service. If your staff is giving out information on the phone, especially regarding waitlist procedures, they should be expected to follow through or at least be consistent with the rules. But it seems like the assistant general manager had his own set of rules, and if things didn't go his way, he didn't hesitate to be rude and dismissive. The whole experience left me questioning why I would ever return to a place that clearly doesn't value customer service or professionalism. To top it off, after all that, we ended up leaving without eating and will definitely not be back. I will be sure to share this experience with others so they can avoid the headache of dealing with an unprofessional and disrespectful staff. Buffalo Wild Wings needs to seriously reevaluate their leadership and training if they want to keep customers. read more

So I wasn't ever a big BWW fan, but since moving to Sierra vista AZ, I found myself coming to eat & drinking here only because it's not as loud nor wild as your "regular" BWW. That said the bartenders & waiters/waitresses are awesome and they serve a Kolch read more

Buffalo Wild Wings - happy hour menu - American Near Me - Sierra Vista, Arizona

We went there tonight to watch the start of the football season and were excited about it. It ended up being very disappointing! We left before the game started! The tv sound was terrible. Too much base and pounding, couldn't even here the words. Felt like we were in a night club! The fries were cold. We gave them back to a server and he said he would bring more out to us but never did. Very understaffed especially for a first football game of the season. One Eagle fan was already so obnoxious and loud but no manager around to say anything. We got scolded for not checking in with the front desk to get a table, but that was because no one was there, and nothing written on the sign. So, we ended up going to Native Wings to watch the game. They definitely need to do some upgrades to their TV's and the bathrooms. The place is looking very run down. read more

I was in town for the week for work The bar staff here made my visit much more enjoyable. They were friendly and thoughtful. Service and food were both good. But the people made the difference here. read more

Love coming here for the wings they have garlic & Parmesan. Which I like and they have the spicy spicy stuff which is OK but too much spice is not good for me. We get really good deals here when we use our points. read more

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Went to this restaurant tonight, SERVICE SUCKED SERVED BY MONIQUE. Had no customer service at all and was rude to us while serving everyone else fast. We saw as she spoke to her manager and pointing at us while clearly noticing she was mad. WILL NEVER GO BACK. Thank you for helping us at the end AMANDA. read more

Not sure why they have such bad reviews. I ate here on two occasions, one take away and once inside. Both times the food was great. The staff I dealt with was friendly and inviting. Each occasion I was there, they were hustling from table to table and food was coming out quickly. Like a lot of places they are seemingly understaffed, but they were doing a damn good job of taking care of customers. One employee who deserves a POB (pat on the back) is La. What an amazing young lady. She greeted everyone with a smile and a positive attitude. Her vibe is very chill and warm. The wings were great!! read more

Always friendly staff, food is good, fresh and hot. Batman makes the best old fasion! This has always been our go-to bar, whether it's just the two of us or a large party. Melissa was amazing on our last visit. We had several tables full of people excited to see the first raiders game of the season. She was super busy but got all of our orders correct and was attentive. read more

Buffalo Wild Wings - Half of my old fasion - American Near Me - Sierra Vista, Arizona

Took forever to finally get our food and we only ordered 6 traditional wings 12 boneless. Temperature of all our food was room temp as if it had been sitting out for that time we waited and then some. We literally came for dinner after a long day at work and were so hungry but had to wait for all the food to be remade. This is the 3rd time I've come here and experienced this. Last time we came here the server couldn't be found even by the manager and other employees so we had to wait 30 minutes for our check because no one could tell us how much to pay or find our server. read more

My co-workers and I used to get takeout for lunch every couple of weeks from Buffalo Wild Wings. It was always the best... But the prices have skyrocketed. Can no longer justify the cost. It's chicken wings, not steak! read more

$4 basket of fries is a joke, told the server why it's so such a little amount and said "do you want to buy another one?" read more

Buffalo Wild Wings - $4 French Fries - American Near Me - Sierra Vista, Arizona

I have been here a couple times as a new Sierra Vista resident. I am very impressed with the service at this location. I have been to multiple BWWs throughout the country and I see a noticeable difference here. Amanda behind the bar is particularly impressive. She is attentive and always has a smile on her face. Great work by the Sierra Vista team and I intend to keep coming back. read more

It was after 9 pm, when we came in there was no one at the front so we seated ourselves. No one waited on us. The bartender and waitress ignored us. We finally waived down the waitress. I let her know we have been waiting 10 minutes. She asked us who seated us. I said no one, she said that's the reason. Each of them thought the other had us. We placed our drink order but the bartender didn't prepare our drink for 15 minutes. It was not that busy. I said to the waitress that the bartender doesn't seem to like her because he doesn't want to do her drink orders. Our 2nd drink took longer to get. Not a good experience. Where is customer service, perhaps they need additional training. read more

Waited 2 hours for food. While waiting, the manager told me they were busy and we can go eat somewhere else. This was completely unprovoked and speaks a lot to how this place is run. Would never go here. read more

The wings we good. The restaurant was dirty, worn booths, and staff was slow and not interested in working. Standing around visiting with each other, while tables were stacked with dirty dishes. Management should consider reviewing this situation. read more

Waited 30min with no server and not even water was sent to the table. Asked if we even had a server for our table and still not even water.

Awful service. Sat outdoors and my boyfriend received his wings but I never received my meal. He ate five wings before going in to ask where my meal Is. No one ever came out to check on us. And my meal still wasn't ready. After fifteen minutes they proceeded to tell us their policy is to serve what comes out first. Ummm never ever had that happen and we've eaten at the location in Casa Grande many times. And why would I want to see my boyfriend eat his meal and then get mine to eat when he's done? We left. Wont ever go back. Rude manager and the service was lacking actual service. Sucks that this location is so horrible as the food is really good at least at the Casa Grande location. I wish I could give this location less than one star. They don't deserve it. read more

Not a nice place. Bar is disgusting. Restaurant needs a remodel and take down the Christmas lights.

The food is mediocre and tends to come out cold. The old menu was better and had more variety. The service is nice at the bar but I would never sit at a table. They seem like they are struggling to keep people because there is hardly anyone working every time we come in, regardless of what time of day. The vibe is what you expect of BWW but they could improve it even more by simply cleaning tables when customers leave. There is always more dirty tables than clean ones. The manager is always helpful I'm getting. Game on a tv that will work for where we are sitting so that improves the overall experience we have. read more

Used to be a daily customer. Haven't been here in over 2 years. Popped in at the football season opener at about 10:30 AM last week and it was mayhem. Fans are fine/kids in diapers screaming is too much; left upon arrival. Tried today @ about 1300..nice! 4 or 5 people there, quiet, very quick and super service by Mia the Bar Lass! Got a brew and some fries. Brew was cold but no taste. Fries; hot & crispy but no taste. Maybe I'm getting a cold or the commie thing. So........ I g o home, make chips and salsa and 2 day leftover pizza from Tucson. Great taste & spice! No taste brew and flavorless, well done fries........what is wrong here people? Not going to waste another $25.00 there! read more

Last Friday, 1/23/24, we went to BWW to meet a group of people for Happy Hour. When we arrived there was a couple waiting to be seated. At the time there were only four of us and we asked the host for a table. Without even asking us how many were in our party he informed us that it would be about 20 minutes. This was confusing since the restaurant was virtually empty. I counted people at two tables and two booths. He told us that they only had one server, hence the reason for the wait, but another server would be in soon. This was 5:00 on a Friday. We waited about five minutes and two more couples showed up, not from our party and were told the same thing. We left and took our business elsewhere. This happens regularly at this BWW. I will make it a point to not return read more

Double check your to-go orders before leaving the store! The sauces are still great, but the Sierra Vista location is still awful at getting you the whole order on the first attempt. There is almost always something missing. read more

Being vegan I like this place for the Buffalo cauliflower bites. Its a shame there aren't more options.

I tried this place for the first time yesterday. It might be a nice place to watch sports and drink. When it comes to food, though, my expectations were not very high, but the quality was way under what I expected. Overpriced frozen chicken wings and frozen fries, everything very salted and deep fried to make it edible. Disgusting! Lesson learned! Never again! read more