I went to this location after learning that chubby fish had over an hour long wait and decided to eat here instead. When we walked in the host was not friendly at all, seemed annoyed that we had walked in and he had to turn off TikTok, and then he proceeded to sit us at dirty table, and then acted annoyed when I asked him to clean it off when he walked by again. Overall, really bad customer service. I've been here once before and the bartender was amazing so I don't want anyone to get the impression that all the staff are bad but I definitely would sit at the bar. read more

this review doesn't even deserve a 1 star, we came to his buffalo wild wings to celebrate my cousins passing a year ago since she used to work here, and instead of being welcomed with open arms into the bar, we were told by a nice server the bartender didn't want us over there since we would mess up her tips and would take up multiple tables. Mind you we are all hard workers and some servers who always tip. i called the manager to let me know of the experience and since we had someone in the group upset and tell the bartender something, all he did was try to defend his bartenders inappropriate behavior. Shout out to joshua for being the worst manager and to Jocelyn for not having a heart! Def will be taking this to corporate read more

Ordered my to go food at 1:58. They told me to be there at 2:10. I got there at 2:17. The girl tells me five more minutes- 25 minutes later I walk up hey I'm still waiting for my order she goes back, brings out my cold food my melted ice water down drinks and gives me attitude because I asked for my food ! I paid two dollars extra for all flats. I got eight flats and 2 drums worse service !!! read more

Buffalo Wild Wings - Pay two dollars extra for all flats got eight flats and two drums. I want my two dollars back. - American Near Me - Thornton, Colorado

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I never even received my food. i waited an hour and a half and then they cancel my order. If you can't take orders then maybe turn off the doordash feature. read more

Ordered for 8:00pm got there 20 mins late literally stood there for another 20.... Like mobile order for a reason. Food is okay. The cleanliness inside was terrible too. Dont even bother. Always packed. read more

The only reason for a 4 rating is the wings came out barely warm so I asked for a new order, the server obliged and they came out hot and tasty! Service was great, beer was cold so what's not to like? read more

Visited on 4/28. Service is slow. Staff aren't friendly. Saw an Uber guy came to pick up order only to yell into the kitchen, "Excuse me. Excuse me." No one came out until a few minutes after. What a way to see an awesome business go down. I came to pick up an order and was not greeted well. This was around 4:25pm. Food was promised at 4:30. Didn't get food until 4:34. How is that possible?!?! It wasn't even busy. read more

How can we complain for customer service if they were no where to be found took 5-6 mins to be taken to the table and we were sat down at our table but no one served us we had been waiting for 20-25 mins and still nothing we walked right out from this place never coming back here again. read more

The wait staff was anything but friendly. We waited up front for anyone to greet us. 12 times we were looked at, and they continued talking or walking. Finally got seated but the lady was incredibly ghetto and rude. Playing around with the other employees. Yelling and laughing. We got up and walked out. Worst service! read more

Awful! Don't visit this dump. Service is slow, servers are rude, and management is just plain incompetent

The chicken we got made my wife so sick, she puked all night and was nauseous the whole next day. We filled out a review on the website with no response from anyone. So many complaints that resemble our experience here. Don't go here don't send you worst enemy here. This place has the worst management in the entire city!! I promise you would have a better time eating from a dumpster behind any other restaurant. I definitely would stay away from the dumpster here though!! Food safety is important but not to the management at this location!!! read more

Went in today for the first time in a very long time. The sit down section only had one waitress and she was very busy but attentive. The manager helped her out and I was able to order my food and receive my food in a good amount of time. Had an in-app coupon for BOGO Free wings up to 15 wings. I ordered 15 wings with 15 free. I asked the manager about a hack sauce I used to enjoy and he informed me it had changed as one of the ingredients is no longer on their menu. He brought me a wing to try and it was excellent so I ordered 10 Dirty Bird wings (dirty bird is teriyaki sauce with desert heat dry rub dusted on), 20 Original Buffalo wings, and a large order of onion rings. All the wings were traditional bone-in and I ordered all flats. The waitress and manager were very good at keeping my beverage full. The food arrived in a short amount of time. Some of the dirty bird wings were rather small so they had added 5 extra and a couple extra of the Original buffalo wings. Everything tasted great the Dirty Bird wings were exceptional, sweet, spicy, and peppery. The onion rings are the best and the Original Buffalo wings were good too. The restaurant was very clean and the music playing was especially nice. I really enjoyed my time at BWW today will be back. read more

The service is absolutely horrible here. The host was uninterested in doing her job and was rude. We asked if they were still doing to go orders and no response, asked again and rudely says yes. She asks for a name and in response we ask for a menu and then demands our name. We tried just going to the bar to order and eat and the bartender does say hi or acknowledge us. We asked if she's still open and quietly says yah like it was a dumb question. We sit waiting because at this point we are ready to order and she doesn't move or get off her phone at any point. I don't know what's going on here but from other reviews it seems like this is just what to expect from this establishment. read more

Everyone got sick after eating here. The food was disgusting. The salsa, guacamole and queso looked like they were from last week. The burger was probably one of the worst I've ever had, the chicken was rubbery, and oddly enough-no ice in the soda. Not one cube. read more

The tater tots and boneless wings were cold. The bartender Tony had to reorder them and again the boneless wings were cold. However, with Tony i asked for a fork with the first order. He forgot about me I had to ask for a fork again. When he brought the second order he just threw them on the counter. He never asked how the food was. I had to wait quite a bit to get his attention. He was busy socializing. I had to ask for the manager. He at least took the wings off the bill. I will never step back into this establishment in Thornton agai read more

I tried ordering and it said they were out of bone in wings. How can a wing restaurant be out of bone in wings its the most basic thing that they need. this is unacceptable and if these actually get read there needs to be a change of management there because this isn't the first time. read more

I thought I was ordering from a new chicken place but was a surprise when I pulled up to Buffalo Wild Wings?! They are y'all lying to people I wouldn't have known if I didn't pick up my order.. Watch out these big corporations are just slapping a new name on bad food.. read more

Buffalo Wild Wings - The same address for a so called different restaurant.. - American Near Me - Thornton, Colorado

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Ordered Asian Zing and medium wings, got terrible FOOD POISONING from the medium wings. Family member also got medium wings and was also sick. Don't think I'll be going back to this location again. Went 03/28/25. read more

Horrible service. I went in on a Tuesday night. Even though there wasn't many customers they took forever to sit me down. I ended up just walking out. read more

More of a company issue rather than this specific location because it happens at every location I go to but portions for boneless wings are comical. The "wings" are extremely expensive and when you get them they are tiny little nuggets, they remind me of popcorn chicken instead of a wing. Paid about $25+ for 20 tiny popcorn chicken bites, not worth it whatsoever. Nothing like the pictures on the menu or online of boneless wings. Other than this the flavors are good and that's the only redeeming quality of this restaurant. Order bone in wings or just save your money altogether, huge disappointment after going to this restaurant for many years. read more

This location is usually busy but they get you seated quick. The food is always good and I have never had an issue here.

Dirty, and we had to wait over an hour to get seated , host was rude and very uncomfortable read more

Buffalo Wild Wings - Dirty and unattended - American Near Me - Thornton, Colorado

This place rocks! Super clean, staff was attentive and kind without being annoying. Really well prepared bone in wings as well, crispy but soft on the inside, and even though they had ran out of a few drink deals, the lovely waitress still provided us with what we needed! Great spot! read more

~This is the 2nd time I've not received veggie sticks & sauce for my online order. Wings were cold, fries were like flimsy pieces of plywood. BUT....when those wings r heated up.... Note to restaurant: Check your online orders, make sure they're complete because I REALLY hate writing a negative review for places that actually have decent food. read more

Boneless wings were ice cold they also forgot multiple sides of fries. BAD SERVICE. Please do better

They are consistent! Consistently bad at providing the right food and any type of service. Get yourself together. The burger has absolutely nothing on it versus the order asks for everything to be on it. How hard is that? Also it looks like there should be numerous places for the order to actually be checked. WTF read more

Buffalo Wild Wings - The wrong order - American Near Me - Thornton, Colorado

This needs half a star for the service and food mozzarella stick where almost cold took them 10 minutes to get me my drink it was just me by myself order 10 wings, large fries wings extra wet wings. Was there for almost 2 hours not by choice but because the waiters were just choosing to ignore my table. read more

We have tried to eat at the Thornton BWW three times in the last year and all three times have been a disaster. In 2023 we order food for the Super Bowl a few hours before game time. Shortly before the game we got an email that our order had been cancelled because they were unable to fill the order due to high volume. A few months later we tried to eat at the restaurant. We were seated after a 20-30 minute wait. Once we were seated, we sat there for over 20 minutes without being greeted by a server. The server took our drink order and 10 minutes later we left because we still didn't have drinks and had not placed a food order. Today we placed an order for pick-up. When we arrived at our pick-up time we were informed our food would be ready in 30-45 minutes. I have been a fan of BWW for 20 years. No more. The Thornton location has lost a customer forever. I don't blame the line staff, this is a management issue. read more

This is absolutely the worst place to order food from. EVERY SINGLE TIME there is a problem! Today we ordered it from here (again) against my will, and the app said that the order was ready to be picked up at 5:40pm... It is 6:44pm now and I'm still here waiting... The long wait is annoying, but the fact that the app will tell you that the order is ready and you still have to wait for over an hour, it's completely and utterly unacceptable... The girls at the front desk are too nice to have to deal with angry customers like me, because the system as a whole is horrible read more

Well now I remember why I stopped going to this place years ago.. got a take out order and go with 20 of the bone in and 20 of the boneless and only got the bone in, Called the manager refunded part of the order and gave the excuse they are short handed, sorry that has nothing to do with my order being complete. It's called no training, the poor girl up front was obviously new and had no help. The wings were cold and the fries were stone cold . I was there at 635 for A 640 pick up so I was on time . The habanero mango wings had a weird off taste and definitely not any Mango. The lemon pepper has very little seasoning and we're bland. Definitely won't be back. When you pay over $40 for wings and they can't even get it right ..not worth going back. Don't recommend ! read more

Sorry but this place is ghetto and I can see why the overall rating is so low. The people working there are inept as I asked the guy if any of the wings had breading and he asked "what's breading" then he said he couldn't take a to go order over the phone cause sometimes people don't show up.... OK how bout you use your common sense and just take the credit card over the phone LOL read more

Ordered some wings, and I asked for extra wet, because most of the time they're soo dry, and this is what I got soooo nasty felt sick instantly! read more

Buffalo Wild Wings - American Near Me - Thornton, Colorado

Staff is friendly but wings are consistently cold. Nice beer rotation and selection but please step up the wing game.

OLD COLD DRY wings EVERYTIME i come to this location it's like this at this point i shouldn't even have to pay! read more

Buffalo Wild Wings - two takeout boxes of buffalo wings - American Near Me - Thornton, Colorado

I don't understand why it's so difficult to make an order correct. It's not hard to read and/or pack an order accordingly. Like it's ridiculous. It's not hard to read and listen with comprehension. read more

I am a Buffalo Wild Wings "Junkie" and if I am in a new area, and hungry, I have to check it out. I usually earn enough points to get a free meal, which gives me the option for a second glass of wine. Lol I have to shout out to this one as I see they get some low 's in general as a whole...not just this one. So, it's the Kentucky Derby, a baseball game is on, and the PGA (almost feels like "normal" times) Enough to keep this single gal entertained as I have my traditional wings with their Mac and Cheese. Yummy! I want to shout a great "thank you" to my server "Bee" (Right?! Awesome name!) She was just great and with their new system paying from your phone. Super easy. And Cheyenne was great too as we had to take a "tour" around to get the right seat. Lol And it was all awesome. So, thank you. read more

Buffalo Wild Wings - The shows I am watching... - American Near Me - Thornton, Colorado

If I could give this place no stars, I would. They never have staff working, and when they do, they have the lamest excuses for why it takes them forever to seat you. Not to mention the time to get your food... I've overheard staff speaking poorly about each other, including having a server work while intoxicated. I gave them the benefit of the doubt as I don't like to bash places without giving them another chance. However, they disappoint time and time again. They clearly don't know the "wait times" they give people as they arrive to check in. After being told that my wait time would be 30-45 minutes, here I am being told that "they haven't left". When had they told me it'd be a 45+ minute wait, I would have turned around and went somewhere else. read more

This is the worst Buffalo Wild Wings I've been to. Customer service was horrible and employees insisted on a 10-15 minute wait in an EMPTY restraunt. We were ignored when trying to be seated and again when we said we would just go some place else. read more

We were here just yesterday and service was so bad. We didn't get our water until we asked about 3 times. The chicken was not cooked all the way. We didn't get our chips and queso until half way through our food. Not to mention the queso looked like it was watered down and a day old. When we went to pay our bill, we waited about 10 minutes because our waiter never came to check on us. We ended up going up to the front and asked to pay, but the guy said your waiter takes care of that... well no duh!!!! We would have given it to him but he never came back to our table. Finally, the service manager took care of us. Will go to another location for sure next time! read more

So when we got there the host was fucking clueless this dumb bitch didn't know what the fuck she was doing we sat at the bar and she told us she would give us a booth but she never gave us the booth she forgot about us so her dumb ass sat us at the table. now we cannot sit at the booth so she sat us at the table then we were kind of frustrated we said forget about it we'll sit at the bar fuck it 10 minutes later the bartenders like what is she talking about you guys can sit at the booth there's like four open spot and there was one server who told us we can't be moving around and we need to stay put that one spot I was just fed up the servers were cool but that one server I forget her name but the host is Dom and that one server to told us not to move is also fucking dumb it's not hard of a job. The bartender is dope. Our server is dope. Previously Went there for the Avalanche hockey game and we have a really cool server. Other than that. Please fire these two. #sorry #notsorry. How hard is it to ask for a booth when there's 3 open spots. Read a book please. Get educated. To the server who told us to stay one spot and not to move around. This is how you gon look in your 80s. Stay humble and learn from this. Not a hard job. read more

Buffalo Wild Wings - American Near Me - Thornton, Colorado