Service was quick and easy, very nice. The atmosphere is great, was kinda dead inside but it was still pretty nice. And the food is great as always, came out fast hot and fresh. read more

Buffalo Wild Wings - 10 piece all flats, extra crispy Buffalo Blue wings. - Chicken Wings Near Me - Warsaw, Indiana

Yesterday I ordered a 20-piece bundle of wings. I picked up the order and brought home. The wings were so overdone and dry we couldn't even eat them. Beyond that, they had included no sauces that were requested. This coupled with my last order that was bone-in wings but delivered boneless just emphasizes how poorly this location is managed. No good manager would have allowed those reheated - overdone wings to go out. I will no longer do business with this company and will file a review encouraging others to seek a better restaurant. read more

Food and service was good. However, there was a strong and unpleasant smell of cigarette smoke in the building

Our bartender, Rob, was very rude and ruined my birthday celebration. When my friend switched tabs with another individual, Rob aggressively yelled in front of the whole bar that he would not serve us unless we tipped him this next round. This disturbance was very embarrassing and made us look bad even though we were paying him on the main friends account for his tip. Regardless one shall not demand that, and I really hope that Buffalo wild wings makes improvement to their staff. This was a very awful way to spend my first birthday back from military service overseas, and I probably will not be coming back. read more

Buffalo Wild Wings - Bartenders Name - Chicken Wings Near Me - Warsaw, Indiana

Haley was our waitress, if I could leave a zero review I would.. she didn't even introduce herself to us just said what can I get you.. we waited 40 mins for our food without Haley checking on us once. She had friends there that she made sure to take care before any of her tables.. Absolutely horrible customer service! Would not recommend this place at all. Very disappointing. read more

Wings are always great and they have lots of flavors to chose from. Although the last time I was there our waitress was a little rude and just tossed our food onto the table without even looking at us. Other than that everything was fine. Place has lots of TV's to look at so that's always fun. Would leave 5 stars if the staff could be a little better from time and time again. read more

Had food delivered through door dash. Burger was really good. Had some wedges with shredded jack on them. Pretty good too. Will definitely try another burger read more

Buffalo Wild Wings - Chili hatch burger - Chicken Wings Near Me - Warsaw, Indiana

Horrible experience. Seen our waitress Destiny one time when she took our order. Waited 45 minutes and didn't see our waitress or our appetizer. Went and talked to another waitress at the hostess stand politely asking if someone could check on our food. Someone from the kitchen brought out all of our food a couple minutes later and it was all cold. Tomato's on things that we asked for no tomato's and incorrect sauces as well. Seen our waitress one more time when she asked if we were ready for the bill. She brought it and said "you know you pay me right?" Paid, tipped and left. Oh yeah, she was also making frequent trips to the restroom with her weed pen in hand. read more

The general manager has poor customer service and follow up skills. I have contacted this location 5 times regarding a refund for an order I never received. Every time I've been told the general manager would take care of it. It has now been a month and I'm still waiting for my refund. I have filed for a charge back and I have contacted corporate. read more

Paige was amazing! She was very friendly and attentive, food was quick and seemed very fresh, it even came out steaming. We were unsure because there were a lot of negative reviews but we were very impressed with our experience here. If it used to be not great here , that is certainly not the case anymore. read more

Worst bdubs out there. Waited an hour and 40 min for our food and then it was cold. You could tell it had been sitting a while. My husband got the sampler and the nachos looked like they'd been sitting out all day. Don't come here if your hungry and want hot food read more

Buffalo Wild Wings - two trays of buffalo wings and onion rings - Chicken Wings Near Me - Warsaw, Indiana

Sat for 2-1/2 hours and still did not get all of our food. Every order was brought out wrong. Can not leave a ZERO review but it should be.

The waitresses were nice and helpful. The service was a little slow considering there weren't busy. The food was good.

This place gives BW3 a huge black eye. It is by far the worst of the chain I've been to, and I've been in many from around the US. I've sent emails to corporate about how horrid the service and food is here, and the best I've gotten back was basically a "Gee we're sorry to hear that. Won't you give us another chance?" After my most recent visit the answer to that is no, and never again. My last visit was the straw that broke the camel's back. My son took me there for a birthday lunch and when we arrived, the place was dead, but somehow it still took us 10 minutes to be seated. Once we were seated the poor service started. First off there was legit ONE person working the dining area. We were forever getting our water and then forever again for the server to make it to us to actually take our order. I realize there was only one of him but he was not in any hurry at all and that basically pervaded his whole attitude. When he finally did come to us, we started telling him what we wanted, and the manager flipping interrupted and said he needed him to do something in the back like right now! Seriously??? We should have just gotten up and left at that point but we didn't. Overall we were there over 90 minutes, the service was crap, the food was trash, and the experience was devoid of any redeeming qualities whatsoever. My son, bless him, said "looks like we're done here." Thank the good Lord there's a Wings Etc. in town for us to get our wings fix. They know how to provide great food and equally awesome service. Which is good because NOBODY in my family will ever go to the BW3 in Warsaw again. read more

I've eaten here multiple times with friends and family. This location could crush it if the personnel was better. The staffing capacity has been fine, but the bulk of the younger wait staff appear unmotivated. Managers do not operate with urgency or high standards and do not appear to demand urgency and high standards from workers. Food quality is still good, but order turnaround is oddly slow. You will average an hour wait on carry out and can very easily spend 90 minutes or more when dining in due to the sluggish pace of the personnel. Pray that you get one of the few waitresses that are really good if you decide to go in. C+ restaurant at best. Could be an A. read more

Definitely not as good as any other of the chain I've been to. Food's pretty average but it's like they intentionally understaff. I feel bad for the literal three people running the floor right now. Hopefully the slew of negative reviews in regards to service will give them a clue that these folks need help. In their defense, the people that are here today (on opening weekend of the NCAA Tournament... I mean, that'd clue me in to schedule more people...) are polite, apologetic, and seem like they're doing their best. So I can't fault them individually; I have to place blame on lack of bodies to take care of customers. I will say I'm a little surprised to see so many non-NCAA basketball games on right now. Baseball, some NIT coverage, and what looks like an infomercial for Chuck Norris' most recent workout system take up a vast majority of the TVs. Notre Dame might be king at this location, but you HAVE to know people aren't coming here to watch Georgetown play baseball. They're here for their bracket. MKe it happen. read more

Buffalo Wild Wings - This is my go-to page. Never been a wings guy, probably never will be. - Chicken Wings Near Me - Warsaw, Indiana

Bdubs always has awesome food but it has shit service. The waitresses are boring and depressing, they could smile once in awhile ya know. It took my waitress half an hour to get a beer, after coming back three times telling me they were out of all the beers I tried to order. I ordered wings and half of them were cold. There were three tables in the whole restaurant and it still took an hour and 15 minutes to get WINGS If they hired staff that actually had a will to live, maybe this place would be better. Managers, check in with your employees to see if they're doing okay, they always got a sad ass look on their faces. read more

Service is awful here so decided to order online and take it home. Same deal! Wrong order and took forever to get someone to help correct it. Wings are good but this particular one has been mismanaged for years. read more

The manager refused to seat us when we arrived because the waitress needed to "catch up". There were only 3 other small groups of guest when we arrived. The waitress was not kind or welcoming. The bartender was the only kind person we interacted with and she was not even serving. Very unprofessional and unwelcoming. read more

Buffalo Wild Wings - Main seating - Chicken Wings Near Me - Warsaw, Indiana

Severely understaffed. The people that work here do their best, but it takes so long to get everything. If you do choose to eat here, your best bet is to sit at the bar. read more

Worst store manager I've seen in a long time. The menus alright but the food doesn't get the attention it deserves bc every employee move is undermined by an incompetent store manager who doesn't even know how to drop fries. Berates employees, other managers and customers. Has one of the worst store scores in the region. Also refuses to let men serve and holds favoritism with her husband and daughter in law who she let's eat for free even off the clock but will fire anyone else over a french fry that she doesn't even know how to make. All other managers here were legit. read more

Worst Bdubs I've ever been to. From Michigan in town for basketball tournament. Might be the worst service I've ever seen in a restaurant. You better have a ton of time if you eat here. Floor of the dining room has food everywhere. If they were inspected they would probably be in violation. Now I will say they are understaffed. One waitress running the whole floor. read more

Some of the servers had their masks down under their nose or mouth while serving food and walking thru the restaurant.

I placed a walk in to go order, was told it was 20 minutes. I was disappointed I didn't leave with food in my hand for 45 minutes. Estimated Time for the order to be up shouldn't be that far off. The dining room had about 5-6 tables, so the restaurant was mostly empty. Not sure what the delay could have been. read more

My family has came here a few times in hopes this would get better. The service here is absolutely horrible. The last time we came (and will forever be our last time) it took about a hour to even get 1 order of cheese curds as an appetizer. There were people who was here the same time as us that got their food and left before we got our appetizer. The reasoning we got was some food takes longer to cook than others. Meaning an entires table is easier to cook than cheese curds. DO NOT COME HERE UNLESS YOU WANT TO SPEND AN ENTIRE DAY JUST FOR LUNCH!!!!! read more

We came in and there was about a third of the restaurant full. Our waitress checked on us once in an hour and 20 minutes and we still didn't have our food. We had to find somebody to even ask about the food and she said it would take another 10 minutes. Definitely would not come back here. read more

don't bother sitting at a table in the bar because they only pay attention to the people sitting at the bar. the one server walked around talking on his two cellphones. food was good but the service was terrible. read more

While Buffalo Wild Wings in Warsaw has been consistent, disappointingly it's been at overpromising and underdelivering. I consider myself rather loyal to BWW; however, my experiences at the Warsaw location have been only those full of disappointment. From sending me out the door with blue cheese dressing (to which I am allergic) to long waits for to-go orders (consistently ready anywhere from 20-40 minutes after my promised pick-up time). While I like their wings (when they get the order correct), this location is unreliable if you're on a schedule or planning to-go orders for a large group. Not once has my order been ready when I arrive (aka, on time), and I'm often told that the good news is that at least my order will be fresh. As a side note, I'd expect nothing less than fresh, and it'd be best if it's fresh and on time. I've spoken with a manager at this location about my experiences and will gladly consider revising my review if I have more positive experiences in the future. Fingers crossed... I'm a hopeful realist with a decent tendency toward optimism! I genuinely want BWW in Warsaw to meet the corporate standards I'm accustomed to and that our community deserves. read more

Worse experience! Waited 1.5 hours for food! Wrong food came out. Drinks were nasty tasting and they took our cups, refilled them and returned like there was a cup shortage. Then when asking for silverware we were told they were out and only to go utensils were available. Ridiculous!!! read more

Visited last night ( 6/18/21 ) and it was like a sauna inside . Air conditioning was broke down , it felt like it was 95 degrees and by the time I left ( 45 minutes there ) I was wringing wet with sweat ! Bartender was spot on and fast with service and still smiling even with the heat ! read more

Sadly, I have to confirm what the other reviewers have said in order to spare others the same experience. My family and I have avoided the Warsaw location for the same reasons as everyone else; loud environment, terrible service, incorrect orders, and poor staffing (and poor attitudes/work ethics). I only went there recently because I had been given some gift certificates. I had considered re-gifting them since I didn't think it would be likely that I'd get to visit another location before they expired. However, I decided to give them another chance; thinking that maybe a year or more since my last attempt might make a difference. I was very wrong! We waited an exceedingly long time just to get menus and even loner for the drinks. When we finally got our orders put it, it took almost an hour to get our food and it wasn't very good (or made correctly). The waitress kept apologizing and saying that it was only her second day waiting tables on her own. I was once a waitress, and even on my WORST day I wasn't that terrible! You just don't make your customers wait and wait and wait like that! If you're not ready to be on your own (or don't have the speed and multi-tasking ability to be a waitress) don't do it! I don't blame her as much as I do the management and staff for having her on her own too early....and also because the staff was visiting with other tables. Must have been their family/friends because they were picking up babies and socializing even though it was busy and we were STILL waiting to be taken care of. This was an absolutely terrible experience and we couldn't wait to leave! The sad thing is, I will have to re-gift what amount I have left to someone because I just can't fathom ever attempting to eat there again. One of the staff members had thanked me for giving them a second chance because apparently those gift certificates I had must be the kind they use to make-up for their screw ups. I told them that they were given to me and that if it weren't for that, I wouldn't be there. She asked if there was anything they could do. I didn't even know where to begin so I just said no because we weren't coming back. Hopefully they read these reviews and learn how to manage/train their staff better and learn that customers come first. You simply just don't slack off or socialize when you've got a full house to take care of! read more

When they first opened in Warsaw, food was great, service quick. Last couple years, it's been horrible. Wait times, service, and they started reheating grilled chicken to put in the wraps I once loved... dry, chewy... blah. So disappointed cuz I love their carribean jerk sauce! read more

I have been to a plethora of B-dubs in my life, all over the US, and this one was by far the worst. Inexperienced management, indifferent service, and sub-par food. It would take a novella to explain my experience, but in short, if you are reading this and are debating whether to check it out.... DON'T! read more

Stopped in since driving past. Worst BW-3 I've ever been to. Didn't have onion rings, fries, beer. Terrible experience. There weren't enough servers or food runners. I guess I'll have to stay closer to home where the BW-3 is awesome. This is a drain on the BW name. read more

i was very disappointed with my experience the food took 2 and 1/2 hours my friend asked for no cheese and they gave her cheese and she said it very clear she's asked for ketchup, you won't believe what i'm about to tell you. THEY DIDNT GIVE HER KETUP!! i don't recommend read more

Pretty good service always nice to you and helpful. They are little slow when it comes to getting food and drinks. The food is always good and fresh. read more

If you like flies, slow service, and cold appetizers, this is the place for you! There are flies everywhere in the warm months. Service takes forever if you're lucky enough not to be ignored. The appetizers always seem to be be old and cold. This location won't survive another year or two. There are much better options for wings and bar food in Warsaw. There's nothing like having an empty drink and watching the servers text and chit chat with their friends at the bar! read more

Holy smokes guys. It's wings and other assorted bar food. It shouldn't take nearly an hour to get your food. Get it together. If you are wanting hot wings from a chain sports bar, go to the Wings Etc in town instead. read more

I love BW3's. We have been a huge fan of the franchise long before they came to Indiana. However the Warsaw location is sub-par at best. The seating arrangement is absolute bollocks. Let me list some my gripes. Several of the tables have no view of a TV, yet they have a projector basically in the lobby. Service is spotty. You are constantly chasing flies off your food despite making this known to the manager, this has been an ongoing problem for several months now. Tonight however was the final straw. I ordered smoky southwestern wings took a bite and immediately my mouth was aflame. Ice, ranch, rubbing my tongue with a napkin, nothing helped. The server was very nice about and apologized profusely he tried one of the wings himself and said apparently the labels must have got switched in the kitchen. Some illiterate boob put the fire sauce on my wings. My mouth is still numb 2 hours later. No manager came to my table or anything. Take it or leave it Warsaw its the only decent chance at a wing you've got. read more

This place is so lacking in service and quality it's ridiculous. I come back because it's close to work. It's always so slow it's crazy. Needs a lot of work to even be considered average. read more