Take out service needs improvement. Cashiers are on the phone instead of handling customers in line. Long delays while your food gets cold. Suggestion: have hostesses take calls so cashiers can handle paying customers. Also have employees wear masks correctly covering their nose, not just their mouth. read more

This is the new location in Polaris. It's really nice, and much bigger than their previous location. I've been to B dubs before, and it was always okay. On this particular night, we went with a large party (I think there were 10-12 of us in total). It took a while for them to seat us, which was whatever, it gave me a chance to catch up with a friend I haven't seen in a while. Once we were seated, the waitress took care of us right away. She made sure we had drinks/refills, and took our orders. The food came out hot and fresh, which was awesome considering there were so many of us. She also didn't mix up anything - so kudos to her, as she was our only waitress! We will be back, there isn't any doubt about that. read more

Buffalo Wild Wings - American Near Me - Westerville, Ohio

Food was cold second time within 2 weeks wings came out twice cold. Kiera was our waitress this time very rude, talked down to the table and was very condescending to us. Told us as soon as we were seated because it was 7 of us, we would be charged automatic 18% gratuity. That is not a problem for me which I normally tip 20-25%. So as time went on asked the kitchen manager when they start charging automatic gratuity and she was clueless of that policy. When our bill arrived I asked Kiera where was the 18% gratuity, she told us don't worry about it I took it off I'm not charging you that. We signaled the manager over and asked him about the gratuity and he had never heard of that. So just to verify we came home and called two BW3's and asked if that was their policy and the all said no. Unfortunately Kiera has put a bad taste in my mouth and I will probably never go back to this location. read more

My kids were served and ate raw chicken wings. That place needs to get shut down. #foodsafety. Do not go! Also asistant manager (in picture) got upset because I took pictures. really? My kids just a ate raw chicken!! read more

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No servers and the check in guy has no clue. Incredibly long wait when no one is in the restaurant.

Love the new location! Much more open and larger than many other locations I have been to. I ordered an Angry Orchard on tap, snack size bone in wings, and shared a order of beer battered onion rings with others at our table. Asked for teriyaki and the other Asian sauces to try on the side along with ranch dressing and celery. Everything was very good however the sauces were very salty. Next time I will try other flavors. Our waitress, Aniyah was very personable and accommodating. I would not of minded playing trivia however there was only 1 tv on our side of the restaurant showing the game and was quite far from our table. I will make sure I am seated closer next time. read more

Ordered take out this location doesn't have onion rings. Food was okay. Maybe I need to look deeply in the menu for other gems instead of just chicken wings. read more

Service was a bit slow especially for how little people were in there. The food was good though especially when you go on the deal days.

Chicken was rubbery and had the texture of an overdone steak. My husband got the "grilled chickens Caesar salad" and it was literally bagged lettuce, Caesar dressing and "grilled" chicken. The chicken felt and tasted like it was microwaved and there was nothing grilled about it. My BBQ chicken sandwich and fries were nothing to brag about. Wendy's would have been much faster, cheaper and better. read more

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Me and my fiancé went there to eat tonight and I had the choice to go to either Delaware Bdubs or Polaris. Of course I picked Polaris, thinking good service, awesome food, etc. Well I got the Nashville hot chicken sandwich thinking YUM! And it was gross, I think I was biting into tendens? Or it was frozen? Not sure. Very busy for a Thursday night, service was ok had to wait for a drink, but she was super nice overall. Thankfully our appetizers were super good! read more

I've been here for lunch and for after-work drinks (...late night after work drinks, so 9pm). How to put it...? It's a BW3. They have good wings. They have the standard fair of beer. They are good at serving you it, and the staff is pretty friendly. I'll be back - for lunch, for dinner, whatever. Because when I want wings close to work, it's the perfect place. read more

Tue is wing night $.60 each. Tuesday carryout can be crowded, best to call ahead. Better option than Roosters, in my opinion. Meatier boneless wings. read more

This place has gone so downhill. Salad was disgusting, buffalo wedges are unedible and boneless wings are like rocks. Go check out roosters, its 1000 times better. read more

Buffalo Wild Wings - Is this really food? - American Near Me - Westerville, Ohio

Will never attend this restaurant again...we arrived here 30 minutes before closing and they would not serve us. Waitress did not want to serve us as she wanted to go home. read more

I ordered a nearly $30 order to be delivered to my apartment. While the delivery was fast, the delivery driver was incredibly rude to me about how he wasn't able to get ahold of me. He was yelling at me on my front doorstep. I also found out he delivered the wrong order. It was close to the 30 order but not everything was here. I originally ordered a medium boneless wings basket and a potato wedge basket. Instead I got a snack sized boneless wigs basket and medium regular French fries with the sour cream and bacon on it. I could understand a wrong order but the unprofessionalism of the delivery driver was a huge turn off that it makes me wonder about the quality of service from the other employees of this location, and the competencies of the hiring manager. I will be sticking to other establishments. read more

I'm going to start off by saying that this isn't the first time I've gone to a B-Dubs but yes, I've checked inn over here on Yelp for the first time! Like every other millennial (maybe) I love to go to B-Dubs on a Thursday. I remember the first time I'd gone to a B-Dubs was in Des Moines, Iowa. I used to be vegetarian then, not exactly, but I was in that phase where I had not eaten any meat and/or even eggs for 18 months. I was trying my best to be a vegetarian. And then, one fine day, I just went to Buffalo Wild Wings and ate chicken wings. I loved the food then and also the kind gesture of the server who agreed to bring me sauces in a separate dip and not on the wings. But that was back in Iowa (good ole days). I've had similar good experiences at Columbus as well. Today I'd ordered Boneless wings in 4 different sauces - Thai curry, Asian zing, Medium (yes, that's actually the name of one of the flavors) and Spicy Garlic. They have the levels of all these sauces on a scale of not so hot to very hot, represented graphically on the menu. Today I'd also ordered a brand new side, "Wilder Wedges", which is like normal potato wedges but covered with yummy cheese and green onions. I know it might have always been there on the menu, but I ordered it for the first time today, so it was new for me, in a way. It comes with a dipping sauce if its own which is also very tasty. I wish I could have remembered to take a picture of the Wilder Wedges, but I was so hungry that I forgot everything and got down to eating right away. read more

Buffalo Wild Wings - American Near Me - Westerville, Ohio

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Good service. Good food. Nice new clean place! Good location as well. Met a friend for lunch, will have no problem meeting here again! read more

Charged $1 for "takeout fee". Really? Plenty of other wing joints around that don't charge frivolous fees

Waited an hour for our wings. Mine arrived 20 minutes before my boyfriends. So by the time his food got out and I began eating with him my food was cold. Pretty poor timing and customer service. read more

Poor Service and WRONG HOURS...Management Is horrible! Don't waste your time coming to this location!

I've been here a few times for lunch as they have a great deal on their lunch menu. We were immediately seated and got our orders taken down within minutes of getting there. They have a great lunch menu where you can order a selected list of entrees and your sides. It breaks down to three pricing categories ranging from 5.99-7.99. Not a bad deal at all for lunch. There's also a "guaranteed to have food out within 15 min or it's free" which helps with the urgency in getting your food much faster. Our waitress was Cheyenne, she was very nice and helpful. Very fast with our orders, food, and refills. I know for sure I'll be back again in the near future. read more

Let me start off by saying that I normally love Buffalo Wild Wings, I worked there for 6 months (at a different location) and never got tired of the food. The manager brought out our food and we had to ask for silverware and napkins which they have not given to us yet. He came back several minutes later with just silverware... and no napkins. Next, I noticed that I only had 17 wings instead of the 24 boneless wings that are included in the large order which I ordered. This prompted me to track down the manager and ask for the rest of my wings that I had ordered. He then looked at my wings and confirmed that there was indeed 17 wings and that my order was a medium size which I had already told him. He came back about 15 minutes later with a measly 3 small wings making my order size 20 wings; still 4 away from what I was expecting. Now onto the quality of the food. My wings had barely any sauce on them and looked and tasted like they were shook with lemon pepper before shook with honey bbq. Another member of my party ordered a crispy chicken wrap. The wrap was nearly meatless and was practically just a tortilla with a ton of lettuce. My opinion is to just keep driving and find another restaurant. read more

After a stopping @ Polaris for a midday shopping excursion, stopped by the BW-3's to fill my wing craving ...ordered a large order of wings(18 wings), and potato wedges w/cheese... order up in about 5-7 minutes .. ordered 6 medium (Buffalo sauce), an 6 Asian Zingers and 6 Honey BBQ... all the wings were big, with plenty of meat.. sauces were excellent, recommend all 3... the potato wedges are not fries, closer to chip but not as crispy.. they were covered in shredded cheddar a nice side to accompany the wings ...Place was clean, Service was excellent, plenty of big screen TV's to fill your sports fix .. if you are in the Polaris area stop by B dubs for a flavorful great casual dining experience... I'll be back ... read more

Sorry we are closed- last week at 4pm- tonight we are evacuating customers at 9:30 pm- contrary to the 11pm signs posted. Move on to another establishment that is willing to pay employees more than 2.15 hr. That is just not right. read more

The food was OK, but I was particularly bothered by the fact that the large screen TV above me featured a gory boxing match between two women. I don't like boxing between men either, but this was over the top. In situations such as this, you try not to watch, but the screens are huge and right above your head. I realize that I'm probably more sensitive than most, but it was disturbing and made me feel a little sick upon leaving. I also felt insulted that I had to pay almost $150 (including tip for our table of seven) while being subjected to violent and gory images I did not wish to see. Oh, but I should mention that our service that night was good. read more

Yelp and their own website indicates Friday hours are open until 1am. I sat at the bar and the guy tells me they closed at midnight! Fix your website and update Yelp! With the correct hours. You just lost a good customer! You only got one star cause I couldn't give you zero stars! read more

Why do allow myself to be talked into coming to this place and giving them my money. Wings are really subpar, cheeseburger is like eating the sole of a dirty boot, beer is overpriced and service is pathetic. Enough read more

Really nice place. I have never had a problem at this location. It seems bigger than the other ones we have visited. The place was clean, cozy and quiet. The support staff was very inviting. Our beer glasses never went dry, and we even got a game center console to play with. read more

Very nice, new, and clean. Large format with more TVs than a Best Buy. Excellent beer selection including many local craft options and your usual domestic faves as well. Happy hour pricing. free video trivia consoles - just grab one (disinfect before touching!). Wing options have been upsized for gluttony purposes. Example: "Small" is 10 traditional or 12 boneless. read more

I am surprised at my lunch dining experience at BW 3 on Polaris Parkway! I gave this restaurant four stars, but actually pondered the thought of giving it five stars. An outstanding dining experience! I have been a BW 3 customer for decades and perceive this chain as mostly a bar that has transgressed to a suburban family restaurant with a bar. This BW3 looked like most later stage, suburbanized, BW3's. There is table service. Still looks like a bar with booths and tables. Lots of wide screens and TV's and games that can be played. NTN Trivia and Texas Hold 'Em can be played on the TV screens. I arrived for dine in around 11:15AM and was quickly escorted to a booth. I perused the lunch special menu and chose the eight wing and fries combo for $7.49 with a water with lemon. I substituted a side salad in lieu of the fries for $.99. I choose a light vinagraette dressing for my salad and chose blue cheese and celery as my side. I chose curry wing dressing and asked for my wings well done. My water arrived first with lemon. Clean, large, plastic cup of water. No problems. The server asked if I wanted my side salad first and I said, "yes." I waited over 10 minutes and then both my wings and side salad arrived at the same time. The salad had all fresh vegetables including cucumber and tomato wedge. The dressing appeared to be light Italian vs. the vinagratte that I requested. The wings were near perfect. Fresh wings cooked slightly crispy, but still juicy in the center, lightly tossed in the curry sauce. It was served with blue cheese and celery as I requested. The blue cheese was thick and creamy, but a little light on the blue cheese chunks and flavor. I'm not sure what the issue was, but the dressing appeared to be bland. More blue cheese chunks would have alleviated this flavor profile problem. The service was great! Two different people besides my server asked how my food was. The silverware was shiny and polished! Without asking, ample napkins were brought to my table without asking. The server brought a second glass of water without me asking. My only minor complaint was that I had to ask for my check and still ended up late back from lunch. Just before ending my review, let's talk about wings.... It's actually in art to receive perfectly executed wings. The fryer must be at the correct temperature. The grease must be fairly fresh and at about 350 to 375 degrees. The cook time must be adequate to create a crispy wing, but not too long to make the wings dry inside. The wings must be the perfect size. ( in this case, about eight per pound, which is ideal for me). The sauce must be tossed (not poured) on the wings and coat the wing entirely. Too much sauce collecting on the bottom of the boat will create a mushy or soggy wing. This was not the case. Thanks BW3 for exceeding my expectations! read more

Food is good, staff is great... A/C is always way too cold though, really. Have chosen to sit outside in the fall before subjecting myself to subarctic temps. Shout-out to Zach, a waiter. #1 Personality. P.S. - Bring back the buffalo tots. Permanently. read more

Typical BWW, but what made a grey impression was our waiter. We had a discount card that was left at our hotel, it was on the table and he remarked that he brought them to the hotel. He was just so friendly, gave great suggestion on food and beer. Even loaned me a koozie. I returned it. Waiters like that are what make you go to a chain restaurant!! read more

This is my first yelp review, so that should say something. I think BW3's has really degraded over the years. On our most recent order, there was a missing salad (they included the salad dressing) and none of the 5 meals were any good. I ordered dry rub wings and only 3 of the 8 wings had any trace of rub. The chicken ceaser salad was over cooked and bland( not to mention they forgot the dressing). My wife had an order of teriyaki chicken boneless wings that were cooked so poorly they were almost inedible. Our order of potato wedges with cheese felt like the wedges were undercooked with a single slice of cheese melted on top. I guess the 15 extra minutes it took for the to-go order to come out was spent over cooking all of the food. I'd include pictures if we hadn't thrown out the majority of the food. read more

Oh, man. Where do I start? First, let me say I rarely complain and usually give every place a chance. However, that will not be the case this time. Well, I guess I'll start from the beginning. Imagine this: it's a little after 6:00 (keep that time in mind) & the OSU game is about to be on. All TV'S are ready to go. You can feel the excitement in the restaurant as this is the first home game. You're borderline hangry & are ready to eat. Problem is, your waiter is nowhere to be found. After waiting about 20 minutes your server remembers you're one of his tables. He comes over and takes your appetizer order: mac & cheese bites and mozzarella sticks. Fast forward 45 minutes. Appetizers finally arrive and we place our order (it's 7:05). Another 45 minutes and we're getting pissed. Our server, again, appears to forget we're one of his tables. Our food FINALLY shows up but via another server. When asked if everything looks ok it's a huge no. My friend's buffalo chips came out as buffalo cheese chips which looked absolutely disgusting. The chips were STUCK to the plate they were served in. Have you ever tried to make your own nachos and overcook them to the point where the cheese is hard? I can't believe they served it. And my nachos came without the chicken. My friend's chips get replaced and I get my chicken....which is dry as hell! I don't bother with asking for new chicken because I know it'll take forever. It's now after 8:00 and we're ready for our checks. After 15 minutes my friend sees the waiter across the room and yells his name. Hooray! We ask for our checks and he asks how we want the check split. We had discussed this to him when we ordered. He goes to walk away but gets stopped by another table. Great. 10 more minutes and he's seen cleaning off a table. Still no checks. Now we're in search of a manager who must've been hiding somewhere as it took 2 staff to get her. We explain our dining experience & dissatisfaction with service. Yes, she's apologetic. She ends up giving us a 5% discount on our meals (woohoo). Almost 2.5 hours after sitting down we get to leave. WORST. EXPERIENCE. EVER! I will stick to Roosters. read more

Arrrived Sat at noon. Was seated right away, not packed. Service was mediocre and food below avg. ordered appetizer nachos...came out covered in lettuce and very little cheese. Asked for more cheese twice but never got it. Several things we ordered didn't come out with order and had to remind. Server had either too many tables or just unorganized. Kitchen was apparently unorganized. Would not recommend coming at busy time. College football Sat is prime time you would think they would be staffed with their "A" team. Not today. Wings were very small. BW3 not doing well. read more

Buffalo Wild Wings - American Near Me - Westerville, Ohio

The ONLY reason this establishment gets a second star is because of Kala at the bar. She was attentive, friendly and hardworking. Unfortunately we got there at the end of her shift and then Brian "took over." The guy is pretty talkative...just not to his customers. How long must an empty glass sit without you noticing or to get a box for the leftovers? Terrible. read more

I ordered the carrot sticks, celery and ranch (paying extra), and chocolate milk to go with the kids meal I ordered. I got neither with my order and did not know until I got home. Overall, the food was good, however, this location lacks attention to detail. read more

Very unprofessional in handling Sunday NFL game days. Would not recommend to anyone for Sunday Gameday.

Standard bw3's. Nothing special. Good football watching food, decent selection of beer n booze, prices and quality are good. read more

Buffalo Wild Wings - American Near Me - Westerville, Ohio

I have both visited and gotten carry out from this BWW before, and though it would seem to be a hit or miss the food is always excellent. One time I ordered carry out (on a weekday!) almost 2 hours ahead of time and when I got there I was met with a snobby "sorry, our online ordering system is slow, your order hasn't been completed yet." My boyfriend and I prefer to go in on half-price boneless Thursdays because: A.) the wings are actually worth the money B.) they tend to throw in a few extra wings when you're sitting there critiquing their food rather than grabbing it and going home. I'm only 19 and I remember the days when wings were much cheaper...but this place truly has the best and gets your meaty cravings in!!!! read more