Had got some wings asian zing, garlic parm,spicy garlic,lemon pepper wet. I sat at the bar and it was only one bartender and the bar was full of people the bartender needed help. And looked like a bw3 not to clean not dirty. read more

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Place is a ghost town been seating for 25 min with no person insight to take a order place is crazy dirty and a bad smell this place will be closed soon read more

Buffalo Wild Wings - Ghost town been waiting for 20 min to order - Sports Bars Near Me - Willoughby, Ohio

We tried...We used to go here at least once a month with our family, but in the past few years, we have been so disappointed with everything that we stopped going. We tried a couple of times to give it another chance, but there has been no change. Yesterday was our last visit. With the exception of Zel, who deserves a 10 and a better job, the management and staff needs major improvement. I wish I could have gotten the manager's name last night, but we didn't get a chance. She was not very nice, and made us feel like we were waiting on her. The order we received from her was incorrect and no sorry from her, instead she said, "that's NOT what you told me" and both of us verified that it was in fact what was said. We had to wait for the one order while the other order sat until it came. Unfortunately, the chicken wings were overcooked. You couldn't even see the meat. For jumbo wings we got bones and barbecue sauce and garlic parm sauce. I'm so sorry that such a great establishment has gone downhill. So sad. read more

We went to this BW3 about 1 year ago and vowed not to return due to a bad experience. We gave them another chance tonight and were let down again! There was no one at the bar and only 3 tables had customers and only one person came in for take out. We had to wait about 25 minutes for a salad!! How long is the wait if you have a few more customers??? Food tasted ok. Our waiter was friendly but had a hard time understanding him. At the end he thanked us for our patience. Not sure if the cook was new or one of them called off sick. But we will never come back here again. read more

We had a 7 people party and got sat right away. We ordered very quickly and got drinks pretty quickly. But after that it went way downhill, it took over an hour and a half to get our food. The food was all cold, all 7 meals were cold. One person got a side salad and it took the same amount of time as the rest of our meals. My boyfriend got a spicy chicken sandwich and when he bit into it was raw. Our server was high and the entire place smelt like weed. Overall a horrible experience, got served raw chicken, all of our food was cold after an hour and forty five minutes of waiting. They need serious help. He seriously bit into raw chicken. Raw, uncooked. read more

I have given this place many chances, I love BW3s but this one fails to deliver almost every time. Inattentive bartenders, and overall disorganized feel are pretty common around here. The food is still good and worth the money(if you order the deals online...) If I ever feel like have some wings again, I'll go out of my way and drive the extra 25 min to the location in Mentor. read more

Buffalo Wild Wings aka BW3's as most call it in Ohio; this is your standard Wing/Burger/Fries and things. Nothing to out-of-the box unique, expect THIS MARY HERE !!! Zesty, Tangy, Peppery, Spicy, Salty, Smoked, AND Briney all within one drink...EPIC. Taste buds sure are a blessing from God Above! The toppings are: Fresh crisp celery stalks, green pitted pimento olives (would prefer fresh stiffed bleu on sun-dried tomato olives) Dill pickle rounds, Jalapeños Lime Bacon Sealed with a spicy, smoke, rim. Balance was on point not to too salty. I gave it a four stars only because the bacon would have been better executed if it was candied, but rather was the. Texture was that of a package of cold fulled cooked bacon right out the fridge...needless to say it felt limp and soggy. I added bacon as a preference. Overall, it was delicious. read more

Buffalo Wild Wings - Virgin Mary (add Bacon as additional garnish) - Sports Bars Near Me - Willoughby, Ohio

For a place that has rarely any guests you would think they could make orders right. They have all that time to prepare the food and it's mediocre. Oh wait that's because they're all together at a table laughing with their phones out like they're the guests themselves. Meanwhile there's people waiting in the secluded Take Out area waiting for 10-15 minutes. This place needs some serious work read more

Be prepared to wait 30 min at the door on a slow day while all workers sit down and eat while you wait to be seated

Service was horrible I mean horrible food took forever to get after we were told it would be 2 minutes the food took another 45 minutes then when we asked why it was taking so long they didnt even care what we were saying. They sent the manager to the table and he was awful he never said sorry was just giving us more reasons on why we should pay for it all why we should not be complaining about the food. When the wrap was cold and crunchy when it was a ranch chicken wrap. The tacos had sauce when i asked for no sauce, The chicken sandwich was cold and the chips and quac were awful, burnt and flavorless. The restaurant was empty no wonder why. Not to mention when we asked our server about some stuff on the bill she said thanks and walked away with the bill we tried to call her and she ignored us once again we call her she continued to walk away who does this what bad service so rude. And afterward the manager came over and we said we are not gonna pay for all this crap we went through and he said he would take of one meal and 99 cents!!! it was still 50$. Over all the service, environment, and food was terrible never coming back here again. read more

We usually order takeout from here,but decided to dine in these last couple of times. On our last visit we had a little waitress who was polite but she took a long time servicing us, got the order wrong and we had to look for her a lot. Best part about that visit was the young man that greets you as you come in! He was very nice and helpful! On this next visit that same young man greeted us ! He suggested we have a seat at the bar because the tables were full and there was a small wait. We walked over to the bar, and it was evident that they were understaffed or just slow, but it was a mess. The counter contained the last customers trash, so we stood. I was about to suggest we go somewhere else , when the young man from the front came to seat us! He apologized for the short wait assuring us that visibly available seats weren't being used for distancing reasons and hoped we enjoyed our visit! The server was Bailey!! This young lady is a serving rockstar!! Always smiling( behind her mask), personable, polite, verified our order back to us before she put it in, checked to make sure we were OK everytime she passed our table!! Customer service like the the young man and Bailey displayed makes the difference..especially in times like these! read more

Buffalo Wild Wings - Wings, loaded tater tots and onion rings - Sports Bars Near Me - Willoughby, Ohio

Order took over 40 minutes to and is still not at my house, ordered online and have been waiting for so long for my food. I paid a decent Penney to sit here and wait and not get my food on time whatsoever. My brother had to go to work it took so long, and didn't get to have anything I ordered. read more

Normally, I am not the biggest fan of the food here but I had one of the best chicken sandwiches and I had tried the Blue Hawaiian to drink and both were phenomenal. But I am giving it a 3 star because the service was not great. We had two people take our order and it took forever to get our food. There was barely anyone in the restaurant. read more

My sever was very slow, I was given the wrong order twice, and I overall had a bad experience at this restaurant.

Terrible service call for 3 orders and speak with a young lady. She says 25 mins so I get there in 25 and there's one order there done. Wasting peoples time and extra money. Then I call back and the guy hangs up on me. Spend your money somewhere else this ain't it! read more

My buddy called me to see if you wanted to meet at Buffalo Wild Wings for lunch because they had a 15-minute lunch guarantee. Being is that I was really really short on time I said it sounds good and I think I can make it. I bet him there in the place is about 25% occupied so I figured that it was going to go fast. When you get there and you order they give you this little tablet thing that has a timer on it and you are supposed to time from the minute the waitress takes your order until your food gets delivered. If it doesn't get delivered within 15 minutes of ordering than the meal is supposed to be free. Now I don't go into places looking for a free meal but I won't say no. Everything we ordered came off of there 15 minute lunch menu which generally was easy to prepare stuff. I had street tacos and fries and a Diet Pepsi. The other guys had the same thing. At the 17-minute Mark the waitress who was also our bartender came out and apologized and said the kitchen is really really backed up I'm not sure why they were backed up because nobody was there. So you supposed to let the timer run until your food gets there and we did and the final Mark was 22 minutes 21 seconds. The street tacos were wee tiny but we're actually pretty decent. Little heavy on the sauce. The fries were nothing remarkable or special. However I do have to say that my buddies got boneless wings and they were Thai spicy. I really enjoy spicy food but I grabbed one thinking it wasn't going to be spicy at all. How about 13 seconds later my face started to melt and I had to chug about 8 gallons of Diet Pepsi I don't know what was in it but it was delicious and I'm going to do that again. Overall I don't like going there except when I can have beer with my food I'm not sure I would go there again for lunch but getting a free lunch was actually kind of neat. I did feel bad for the server cuz it wasn't her fault but we made sure to tip her anyway. read more

The worst service ever ! We got there at 12:30pm and ordered are food right away ! We waited , and waited, and watched everyone get there food that came in after us ! My husband went to ask the server where are food was , and the cook came out and said they were really busy and he apologized ! Which was nice but the place was empty ! He said it is coming out , but after another 20 minutes it still did not ! We took the check and they tried to say they would box are food up ! We were running late (because of the horrible service) to get our kid to her volleyball game! We paid and got the food , we were missing items and had paid for them ! Do not waste your time at this horrible establishment ! To make matters worse , most of the servers had the masks just covering there mouths and not there noses ! We will never go back ! I can see why this place was so dead during a browns game ! read more

It has been many many moons since I have stepped foot in a BW3. Place was big, modern and so many freaking big screen TVs. I went to order wings and was told you can not get extra crispy on wing night. Well I know the barkeep did not make the rules but who the hell says you can not get wings crispy, I mean how stupid is that. If they come out soggy then they will get sent back. Anywho, I was with friends so I did not stage a walk out. I ordered the smallest order which is 5, wing night means they give 5 "free". Meh. The fowl arrived approximately 10 minutes later. The bird was pretty good. I was really surprised, the wings were large, fairly crispy and had the right amount of sauce. Notables were: Thai curry, jerk, wild, hot and blazing. I will warn you the blazing packs a good punch . I would give the about a 7 on the sushi slut spicyness scale. Would I come back, sure, I was with a group of friends; probably not a place I would suggest. read more

Our bartender, Ryan, was absolutely the most polite, kind, and personable bartender we have ever had! We highly recommend this BW3 over any other solely based on our incredible service we had from Ryan! The building is super clean & everything looks very new! The food came out quickly & the service was phenomenal!! We live about 25 minutes away from this location & only 15 from the Mayfield location, but will make the drive for the service & cleanliness :) read more

Me and my mom are servers, we just left bw3. Wors t service ever. We were the only 2 in the whole restaurant. We realize covid but, 4 servers plus manager standing around, took 40 minutes for our food, waited with our drinks empty for a refill. One other person came to the bar amd wasn't even acknowledged for at least 10 minutes. The servers were sitting at one table and the manager was just walking around. There is no excuse for that. There are way too many restaurants that have amazing service that are struggling to stay open read more

Ugh.... so.... my husband are BWW fans for quite some time... it was one of the few halfway decent places in Michigan (we lived in rural). So.... from the food standpoint their wings and wind sauces are good... burgers are ok as well as the rest. So.... it looks like they have stepped up their game on burgers (which is why it is not a 1). They have changed to no frozen burgers and man you can tell. This location unfortunately has the worst, slowest service. We had a horrendous experience in the winter where it took over 2 hours to get food (30 minutes to get a server). I reported this incident (there was multiple issues including a random guy in jeans telling us last call for food before we got food). So, we had some gift cards to use so we gave it a second chance. On the good note we were able to take our order in a reasonable amount of time.... but after that.... we waited forever for our food. Also, when 2 people order sandwiches and a side of wings... the wings are an app and we want those first.... but anyways... all our food came up together and when the server brought our food she said the fated word "the plates are hot".... working in a kitchen, that is code for (I left your food under the heat lamp and your plate is warm but your food is cold)... and sure enough.... our food was cold..... yeah.... food is good, service is horrible..... read more

Wow has Bdubs gone downhill over the years. Our one and only time, took 15 min for our waiter to finally take our drinker order. Food came out normal time, was hot, but the what they call a "wing" is actually disturbing. A boneless the size of a dime (no joke) they considered a wing. After food was dropped off, didn't see our server (who was nice, just busy i guess) for the rest of the night. We had to put all the cash i had on me on table and leave due to sitting there for 40 minutes waiting for our check. Never in my life had to do that. Truly think they forgot about us, because we didn't see the server even on the floor for a good 30-40 minutes. Just sucks what bdubs has become... esp with prices, $14 for 10 boneless wings on non boneless day is actual robbery. I feel bad even posting this but expect slow service and small wings. :( miss old b dubs. .35 cent wing night, $2 fries, now they're just greedy. read more

I have been going to B Dubs for years. I used to frequent the location across from the Great Lakes Mall back in my 20's. Back then, the menu was limited and I'd always order the same thing: buffalitos and pepperoni pockets. Here we are 15 years later and it's nice to see this franchise doing everything right. They've kept their signature items on the menu and have added many more options. This location is going to be my new "go-to" place for watching all of the sporting events. We stopped in for lunch when it first opened and the place was packed! However, there's ample seating and a friendly wait staff to keep things moving along. If you're in a cocktail mood, try the Buffalo Zoo. It's quite tasty and packs a punch! The draft beer prices are reasonable and still served in their signature tall glasses. Food wise, you can't go wrong. Personally, I'm a buffalito fan with hot barbecue. I also love trying their different wing flavors and the new ones they release on a regular basis. Unfortunately, this location did not have the Mayan Mole that was advertised in their menu. Way to go, B Dubs. Thanks for coming to Willoughby! read more

Buffalo Wild Wings - They've done an excellent job renovating the building. 62 TV's! - Sports Bars Near Me - Willoughby, Ohio

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After trying to go to Red Robin and not wanting to wait the 40-minutes to get a table, we went here as it was located in the same area. We were seated immediately and greeted by our friendly server. We placed our drink orders and upon returning with them, she said she'd be right back with my friend's Blue Moon. We placed our orders and after she submitted them, she began to take care of another table behind us. In doing so, as she walked away she said she 'd be right back with my friend's Blue Moon. Several minutes later, his beer arrived. Our food arrived and I must say I was pleasantly surprised as the burger I ordered was pretty damn tasty. It was the All-American burger (added bacon) which consists of double patty, sea salt, course black pepper, American cheese, lettuce, tomato, pickle and mustard. Having always ordered wings on my prior visits, this was a nice surprise. I had the tater tots instead of fries which were good and crunchy which is why I get them. Otherwise, was an average visit to this establishment and just OK service. It cured our hunger and I'm sure we'll visit again if other options don't work out like on this particular day. read more

This place is fun, especially bar side with Rosa- the awesome bartender who always indulges us with lots of laughs and friendly banter. Love my wings...spicy. Chilled crown apple shots for appetizers and let the GAME begin. We came in tonight to watch the CAVS win Willoughby! :) Flat screens all around, awesome service, and Best and I are a happy pair. Wings are a solid 3 and service adds one sparkling star. read more

Buffalo Wild Wings - Sports Bars Near Me - Willoughby, Ohio

I am nearly speechless after the experience I just had visiting your Willoughby, Ohio location with my five year old son. I walked in and no one spoke to me for 15 minutes. I was then told it would be a five minute wait. About 10 minutes later I was told he's cleaning up the booth and would be ready in a second. Then someone named Bren came out and told me it would be a 20 minute wait and the other person didn't know what he was talking about. I asked for an explanation for why they couldn't have told me that when I walked in. She told me if I didn't like it I could leave and eat at another restaurant. I asked to speak to the manager. She disappeared for another 10 minutes and then Bren said the manager was too busy and not interested in speaking to me. Never in my life have I experienced anything like this. read more

Stopped in this location after a movie on a late Sunday evening. The restaurant was just pretty much empty. We sat at the bar where the bartender Rosa greeted us and took our orders. The first two drafts I ordered both had tapped kegs but I was able to get a couple of free beers, but it took almost 15 mins per beer. Despite the empty-ish restaurant, our food still took 25+ mins. All we had was nachos, a snack sized boneless and an order of potatoe wedges. The food was great and I would come back just to kick it with the bartender Rosa as long as the kegs are stocked this time, but the speed of the food and beer replacement was just poor. read more

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I have bad news for anyone who loved BDub's chili con queso dip.... After their recent revamp it has been replaced with a generic and bland cheese dip that leaves a lot to be desired. One of the primary reason's I came to BDub's was for their chili con queso, now that's its gone, I honestly have no reason to go back. Unless BDub's makes the wise decision to bring back their beloved cheese dip, I don't plan to ever walk into one again. R.I.P BDub's, it was a good run... read more

I usually like Buffalo Wild Wings, but this location sucks. The waitstaff was sitting at a table together just hanging out while people waited. I would have had another couple beers but it was taking so long decided I couldn't wait. read more

Went there for happy hour got 3 good size chicken taco app for $4 - I got a good value there. Wife and son also got the mozz sticks and the chips and cheese. I love watching sports and there are plenty of TV's to watch just about any sport. Overall I would come here again. Nice atmosphere and the service was fast and personable. read more

DO NOT GO HERE! We went in yesterday and the place is filthy. All the servers were surrounding 2 tables in the dining room and some were eating must of been on break. The bartender and servers cleared dirty glasses and made new drinks without washing their hands! The manager walked around and that was it . I would've been telling that whole staff to get off their butts and go clean and sanitize something. Gross gross gross will never go back. Now we know why it was dead in there. read more

Those wings were garbage. They should probably get new management. They dumped ranch in the bag. Sauce was drizzled on the wings. read more

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We visited on a Saturday night after learning of a 1 to 1 1/2 hour wait at Red Robin. Our waitress greeted us promptly and brought our drinks quickly. Our orders arrived quickly and we were all pleasantly surprised at how much we enjoyed our food. One in my party had quesadillas and two of us had shredded chicken wraps. All of us exclaimed we really like the chicken shredded. Everything was very fresh. Fries were served with the wraps but I think next time I would order a different side; they are not my preference and are thin cut and crispy. The only downfall of our visit was the volume of a TV blasting. We realize BW3 is a sports bar but there were no Cleveland sports on and the volume was so loud it was hard to hear conversation. We will be back...and hopefully the volume will be lower. read more

The wife and I have come here often and have always enjoyed the hot tasty food as well as good service. They have plenty of tv's so you can watch your favorite team. read more

Great sports bar. Plenty of TVs all over the place. Too many draft beers to even get into. Great place to watch a game. Had the nachos, spicy garlic wings, garlic parmesan wings, and pretzel. The food came out hot and was good. The only knock about the food was too much sauce on the garlic parmesan wings. read more

Always a WIN! For a family friendly sports bar with great food - and fabulous service - shout out Patrick! - woot woot. You cannot beat their deals for lunch time - fast break - every weekday from I wanna say 11:30-2:30. Chicken wrap yum!, chicken salad delish, street tacos (winning), nachos cmon, and seriously - Mini Corn Dogs - Boom! Grab a beer, dip some wings in some RANCH and then finish with some cheesecake bites - diabetes can wait! read more

Food was very good. It took a while to get it though. This is my only reason for not giving it 5 stars. The server was very attentive. She came back and checked on us multiple times. I had the shrimp po boy with cheese curds. My dinner companion had a double bacon cheeseburger with onion rings which he enjoyed. We also had chips and salsa. Very fresh! read more

Turned on the sox game for me, plan to be here for hockey season. Waitress was very friendly staff was cool chatted about Boston ( always a plus and 1 half). The food was decent, I am picky but it met my standards. 5 stars for good people good service. read more

Been here 3 times in the last couple months, first time was great, second time was so bad the entire check for 6 was comped, this last time 2 of our meals were free...this facility needs better management and try to find people who actually want to work, hearing servers say take my tables cause I want to go home is sad and pathetic. read more

We go here to watch our Tampa Bay Bucs play football since their games are rarely aired here in Ohio. They always put our game on the TV we ask for. The only issue is that the bartender really needs either another bartender or a helper. She was behind on drinks for her bar patrons having to get drinks for the entire waitstaff too. The Manager needs to learn to staff better. Or give Chelsea our bartender a few extra bucks to work alone. We typically tip at least 20% but only gave her 12%. She was okay but could have handled being behind much better. And by that I mean through conversation with her people at the bar so they could understand. And not by negative talk but positive towards the establishment. I heard an emoyee state hey don't trust the kitchen... And several other patrons also heard and commented. Good food and staff is always pleasant. read more

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