Kinda made a pact to myself not make recommendations because I feel badly if their experience is…read morea negative one. But.....this company I am in the process of using right now is too much of a blessing to keep to myself. Rat in wall, attic, they are doing the whole 9 yrds. From traps to sterilizing attics, so clean, polite and the price thousands below other quotes I received. Pictures to prove what is being done The company HomeShield, review on Google and Yelp Randy. Heriberto, Rosales, Oscar, Manga. 5 stars to each This is the way to curb all the rip off quotes we get. Did my homework. It paid off.

Diurjean (sp?) did a great job - timely, thorough, polite, explained what he was doing. Home…read moreShield has been a valuable service.

Isaiah is truly an exceptional technician. He is always professional, courteous, and incredibly…read morethorough. He takes the time to carefully inspect every area and makes sure no spot is overlooked. You can tell he genuinely cares about doing the job right instead of rushing through it. I have been extremely impressed with Isaiah and the entire Wipe Out Pest Control team. They are dependable, honest, knowledgeable, and always provide outstanding customer service. It's rare to find a company with such a strong commitment to quality and customer satisfaction. I highly recommend Isaiah and Wipe Out Pest Control to anyone in need of pest control services. They have earned my complete trust, and I couldn't be happier with their work. Thank you, Isaiah, for your dedication and excellent service. YOU TRULY ARE THE BEST!

We've been using this pest control company since we moved into our home in August 2025, and I…read morehonestly can't say enough good things about them. They've always been reliable, professional, and incredibly responsive. If I text with a question, they text back. There was one time I was accidentally charged, and they refunded it immediately without any hassle. The owner has always been kind and easy to work with, and every technician we've had has been respectful and professional. One thing that really stood out to me recently was when we got a new puppy. A technician accidentally left our gate open, but instead of ignoring it, he personally texted me to apologize and took full responsibility. That kind of accountability says a lot about the people they hire and the culture they've built. As for the actual pest control--they do a great job. We rarely see spiders or bugs throughout the year. When summer rolls around and the ants start showing up, they come out and handle it quickly. If the ants get especially bad, they'll even come back for an extra service. Honestly, our biggest ant problem comes from neighboring properties, so that's not something any company can completely control, but they do everything they can to keep it under control. I get pest control companies knocking on my door all the time trying to earn my business, and I never even consider switching. Good customer service is hard to find these days, and this team consistently delivers it. Highly recommend.

Very demanding on keeping you as a member for subpar quality work. I wanted to cancel, but it would…read morebe a heavy price tag; however, they were able to give me a lower rate for the remainder of my service, along with shortening my plan of 24 months to 12 months. Oh, and if you don't use the service during a month, they'll still charge you! If this doesn't conclude by the 12 month mark, and if they somehow automatically reinstate me, this will be a guaranteed one star.

Been a long time customer with Aptive. Today, I had an 8-12 appt, but no one showed up or…read morecontacted me to provide status. Finally, after I called Aptive (several times) , call at 10:15, 11.30, and 12:45, I got a text from technician , Josh, that he was on his way. I had cancelled the service an hour before that, and finally get a response an hour later. Giving them "1" more chance, as really need service.

I would like to update my previous review…read more After posting my original review, I received a phone call from the company. They were genuinely apologetic about what had happened, took the time to listen to my concerns, and worked with me to make things right. I truly appreciate their professionalism, responsiveness, and willingness to resolve the situation. Because of the way they handled my concerns and their commitment to customer service, I am retracting my previous review. Thank you for taking the time to address the issue and for making every effort to ensure a positive outcome.

Josh came out to inspect the rat situation at my house today. He completed a thorough walk through…read moreincluding the attic. Did not upsell and even showed me where all the issues were and how to mitigate them if I wanted to. I will have to see about the monthly services but I'm very impressed with the initial experience.

Wondering about one tiny area under our roof, so we called pest friends after the great reviews on…read moreneighborhood pages. Angel came out here on time and checked our entire perimeter for termites. He was so patient and kind. He gave us great advice on termites, gophers, and mice! We really liked Angel and his positive attitude. Will definitely reach out to Pest Friends if we have bug or rodent concerns in future!

FIVE STARS!! We completed a large backyard remodel just…read morerecently and realized that now we would need some help with mosquito control. In the past couple of years, we noticed a large uptick in mosquitoes so we knew something had to be done so we could enjoy our beautiful new backyard. This is where Scott Martin and Pest Friends in Orange County came to the rescue! We have been so impressed by the knowledge, responsiveness and professionalism of Pest Friends. The mosquito stations are safe, effective and don't harm other helpful flying insects like bees and butterflies. We love that Pest Friends is a local, family owned business that really cares about the community. Give them a call if you want great customer service as well as safe and effective pest control!

It had been years since James had serviced our residence for insects. I forget exactly which ones…read morebut I think it involved ants or ticks on the premises. We recently had a sudden ant infestation in both the kitchen and the bathroom prolly due to the recent heat. (Re: the bathroom, they were apparently attracted to the scent of body wash.) James was available within just 24 hrs and came within the stated time window and discovered three trails and colonies in our backyard. He used a special treatment that the ants take back to their nest to kill the whole colony. Within 48 hrs they were completely gone. Victory! He also followed up the next day to check up on us. Great service. James is professional, knowledgeable, and quite the gentleman. Thank you for swiftly solving yet another of our home's pest problems!

I appreciated being shown where the problems are coming from and the steps they take to get rid of…read morepests.

I called a few pest control services and everyone wanted to sell me an ongoing package, or asked…read moreoutrageous prices for a one-time service. Since I live in an HOA that regularly sprays, I didn't need the monthly service, I needed someone to take care of my immediate ant problem indoors. Vicente not only told me up front what the very reasonable price for a one-time service was, but he came that very day and took care of the ants. He said it would take 1 to 3 days for them to be gone, but they seem to be gone not 24 hours later. Vicente was personable and professionial ,and I'm happy to support this family-owned business. In fact, I was impressed that Vicente didn't ask me to leave a Yelp review! I will always call him for future problems.

Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

Reading these reviews I was a little shocked. I've been using them for a couple of years and have…read morebeen very happy. Communication from the exterminators that come out is always on par. I have free ranging chickens so a heads up is helpful so that I can be sure to keep them in their pen for the day so as not to ingest anything. The guy told me to just keep them in their pen for the first 24 hours after spraying and I've never had a problem with my animals. I had a wasp issue and called. They came out the next day and took care of it at no additional cost. When I signed up I was told no contract. And that was what I was specifically trying to avoid so I made the sales rep tell me more than once that there was no contract. Just paying for the services that are scheduled throughout the year. Although I never double checked to see if I am in a contract in spite of what I was told. So after reading these reviews I will double check. But for me, so far so good.

Like Carol, I also had the extreme displeasure of interacting with Myles James while trying to…read morecancel my elderly neighbor's account as her DPOA. I was met with rude, unprofessional, aggressive and highly inappropriate behavior as he proceeded to grill me: "Who granted power of attorney?" "She doesn't have any family?" "How long has she been out of the home?" "So whose cars are in the driveway?" Eventually, he accused me of fraud and demanded I give him the number to her memory care facility. He would not listen to reason, would not accept any of the legal documents as proof, wouldn't even speak to me about the account anymore. When I asked to speak to his supervisor I was told that he was the supervisor and that I would simply be re-routed to him again, so good luck calling back. Luckily, Aptive also employs people like San who are reasonable, empathetic and willing to listen. When I called Myles' bluff and called back, San took my call, calmly heard my situation, verified that we were well beyond the expired contract, and cancelled the account without any hassle whatsoever. She even made sure to send written confirmation. I could not have had a more drastically different interaction. The actual service itself is fine. It's pretty obvious that the system is designed to lull you into automatic rescheduling and payment, while the fee for each service/treatment climbs. It can also be hard to reschedule service as the dates provided online are often limited. There is also no ability to cancel service without talking to someone directly. That said, I've only had pleasant interactions with the service people when they're on-site. They were always polite and had great communication, touching base on arrival times and treatment areas. How effective the actual treatment for pest control was is hard to say. But my experience with Myles is enough to advise everyone against signing up with this company. I know firsthand that caring for the elderly isn't easy. Maybe Myles was triggered by events in his own life. But whatever the reason, that's no excuse for the behavior I experienced.