I'd look elsewhere This place didn't do a good job, didn't…read moreanswer texts timely and the charged out the ass for crap work that I had to go in and fix

Dan was amazing--so thorough and honest! We appreciate his help pinpointing the problem and moving…read moreforward with our animal issue. Can't recommend enough!

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

The service so far has been great, their technicians are respectful, friendly, and knowledgeable…read more The problem I am facing right now is that their billing/quoting software incorrectly provided me a service agreement starting in June without a payment charge expectation for the month of July and due to the error in the system, they have made the decision not to honor the service agreement and charge me anyways. When I signed the agreement, I was under the assumption the month of July was part of the $250 initial treatment to get an infestation under control, now I understand that all I was being provided was two initial treatments. I will continue to use them for the time being as I prefer supporting local and their technicians are high-quality to my knowledge, but am highly disappointed in the fact they refuse to honor the service agreement they provided me. If they make this right, I will adjust this review, but not until then.

I contacted this business in December 2023 due to wildlife activity in my home. They did not do a…read morethorough inspection and charged me $500 stating they would remove all wildlife. They didn't go in our basement or attic because they didn't want to be cornered by any wildlife according to them. They put a single trap on top of our home for two weeks and we did not hear from them again. The wildlife got worse and I called Billy multiple times, finally someone came out and informed us we had rats as well. Which I thought were squirrels but because I'm not a trained wildlife expert I had no idea what all was in my house. Update 3/11/24: After posting this review and talking the issues through with the business owner he has been very responsive and helpful. He's sent workers to trap squirrels every day last week, trapped several, and they are going to close up the holes without charging us more. We are very happy to have this issue dealt with and are adjusting our rating to show our appreciation.

They did a great job with the squirrel removal from our attic! They came and checked the roof traps…read moredaily and when the mother was removed the babies eventually left on their own. After they finished they put a temporary barrier up to keep any more critters out. Thanks Epix! You made a very frustrating situation go away :-)

Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

We don't use our front door and recently discovered that we had a large amount of ants on our…read moredoorstep. Alyssa was so nice on the phone and scheduled us for that week. Pacey came early that day and took the time to talk to us and answer any questions we had. He was very nice and even took off some small beginnings of wasp nests we had in our entryway.

Unprofessional and rude once they got some money. They dodged our phone calls after they missed an…read moreappointment. They ordered the wrong size part and never showed for the appointment that they had to reschedule. We already paid half the price and they've only done 1/4 of the work and we have gotten no response of when the rest of the work would be completed. Never again....quicker responding to a review than a call from customer.

I hired Tony's Pest Killers for rodent control and later for mold treatment and vapor barrier…read morereplacement in my crawlspace, based on positive reviews. Unfortunately, my experience was disappointing, especially considering the $4,217 I paid for both jobs. Issues Encountered: 1. Poor Customer Service: The rodent treatment included an unexpected $16.83 credit card processing fee, which was not disclosed upfront (the amount of the fee is not the issue as each of the techs for the crawlspace job were given a $40 tip before I realized the job was left incomplete). While agreeing not to charge me the fee on future jobs, Tony called me to chastise me about complaining about the fee when he charges less than his competitors for services provided. How much Tony charges in relation to his competitors is irrelevant to the fact that I was forced to pay an avoidable fee. Tony's response to my concerns regarding the incomplete vapor barrier installation was equally unprofessional and dismissive. 2. Incomplete and Haphazard Work on the crawlspace job: * The job was scheduled from 9am to 6:30pm, but the techs arrived late without notification, and the work was completed after 8pm. * The vapor barrier installation was unprofessional and incomplete, with visible ground, dirt on the barrier, and improperly pinned sections. Trash/debris was left under and on top of the barrier despite a $1,280 charge for trash removal. After sharing photos and videos of the incomplete work, Tony agreed to send someone to finish the job but at the same time made excuses for the techs who started the job. He assured me the vapor barrier would address humidity issues, but when the humidity in my house reached 80%, he suggested contacting a home inspector instead of measuring the crawlspace humidity as promised. Despite paying several thousand dollars, I decided not to pursue the matter further due to the stress involved. I hope this review helps others make an informed decision about Tony's Pest Killers. EDIT to include response to business owner: I have included images of our text conversation about the credit card processing fee. You are lying. You NEVER said your competitors charged $1,000 for the job you did because they don't charge $1,000. You only mentioned that the price was $350 pre-covid. After I thanked you via text I thought that would be the end of the conversation but you called me to chastise me about complaining about the credit card processing fee. Your ease at lying amazes me. As far as the crawl space, you estimated the crawlspace to be 1600 square ft not including the cement blocks. You asked about the old insulation and whether I wanted it thrown out with the rest of the trash before you started the job. I told you I did want it thrown out. I have attached the text exchange. At no point did you say anything about the old insulation not being included in the estimate as you were sure to mention about the trash on the cement blocks not being included in the estimate. You left any trash on the cement blocks because you said that wasn't included. You provided an estimate and then you provided the final invoice, which I paid in full. The fact that you rounded down in estimating does not justify or diminish the fact that you left the job incomplete. I do not owe you "gratitude" (as you suggest in your response) for the cost of doing business. It's bizarre that you think you are doing people a favor by providing service that is incomplete and haphazard. Good customer service goes a long way. No one asked your techs when the job was going to be done every time they emerged from the crawlspace. In fact, they were each given $40 tip ($80 total) when they claimed that the job was complete. I never told you that I preferred white plastic. I sent you an email with a question about the difference between the white and black plastic. Period. Your lies are outrageous and say a lot about your character and how you run your business.

Carpet cleaning appeared to go ok. I'm knocking off 3 stars because of the tip screen put before me…read morewhen I was paying at the end of the job. It's simply not appropriate to add a tip screen for a job of this kind and one so expensive. In addition, tips are for exceptional service. How is the average customer supposed to know if they've received exceptional carpet service? Lastly, the tip screen at check out also creates an awkward moment between the customer and the tech in the customer's own home. This is most unacceptable. Dry-N-Clean should pay their own employees what they think they deserve and charge accordingly. That should not be left of to the customer.

Outstanding service on my carpet cleaning. The technician went out of his way to prep the house and…read moredid a great job from beginning to end. I'd definitely recommend this company for all carpet cleaning requirements

I highly recommend hiring this company for all your pest control needs. They are a very…read moreprofessional and highly communicative and able to get the job done fast for a very reasonable price.

I would have hired to treat home for termites but after agreeing to terms Xtreme Termite made…read moreseveral excuses over a couple weeks not to come on previously arranged days and then never contacted me again.

Best extermination company by far…read more First thing. They came and did the most thorough inspection of my property and Crawlspace yet. Even better put a serious plan together and got rid of the rats from the Crawlspace Been eat free for months now. My neighborhood is a nice middle class school suburb in Hickory/Great Bridge. But rats are hiding every where. Don't think they are going away but I plan on keeping them out of my house Got rid of a big deck that they live under and got a couple kittens at Chesapeake Humane society last month.

I paid$1113 last year thru. JES FOUNDATION. JUST PAID $125 for crawl space inspection to renew…read morecontract. Now they emailed me for additional $125 for termite inspection? What a ripoff. By paying $125 on Nov. 15 2021 I was done. No treatment was needed or done. So why the additional $125? How much more are they going to rip off senior citizens? Also avoid JES FOUNDATION AT ALL COST.