I have no idea what the reviews about *buying* cars are doing here....since this is the *service*…read morelocation. Anyway, I have nothing but positive things to say about this *service* location. I have a little BMW 3 series they've been taking care of. I go here for all my maintenance, and it's been a fair price every time, and very reliable. My car is in good hands, and I'll come back for the next service!

Great communication, service and fair pricing. I trust my vehicles are in safe and honest hands at…read moreGlobal Motorsports.

Had an Rv towed there after it was picked up had items missing manager refused to help when I…read morecalled and asked him to review the security footage for the 2 days and nights it was there was from out of town stated I know who you are and I'm not gonna help with your problem it may have disappeared but it didn't here call the police have pending report with police for missing or stolen items just suspicious one refused to check the security when is capable have them 450$ would never recomend folks like these clearly not southern hospitality at all cannot wait for the police to get access to your footage as they have taken an inventory of property before it was towed to your lot

I called after my car broke down on the side of the interstate. I was told it would be several…read morehours before they could come. I understand helping customers in the order calls are received, but unfortunate that they could not accommodate towing someone stranded on the highway in 96 degree heat for several hours. Ultimately went with another company who that was more timely and courteous.

Been going to Bob's for over 10 years. Mickey is honest as they come in this town and I have been…read moreto plenty of mechanics. Always treats me with respect and never tries to upsell me on bull crap. He is a straight shooter.

Have given this place too much of my money and time. Currently sitting in my hot no AC car after…read morethem rebuilding my whole situation only a few months ago for it to not work now. I go back to them yesterday telling them I just had it fixed it and take it in to them. Then leave after they tell me it's working.. and guess what still doesn't work?? THE AC. THE NEXT DAY. Not to mention they talk to you like you're an idiot so go literally anywhere else. Place reeks of cigarettes. Horrible customer service. *In Response to the comment from the owner: I haven't even had the car 4 years since I wasn't even in the state until 3 years ago. From a place that only keeps written files and nothing computerized I can see where the confusion on dates would come from. I'm happy going elsewhere from now on! And I hope other people do too! Thanks!

Good people. Fair and knowledgeable. I have used them many times over the years, and they are a…read moregood, old school service station.

My car was damaged while at Polly's Service Center for an oil change. When I picked up my car,…read morePolly's had it parked across the street on Belmont Blvd. My oil change was on Thursday, 10/19, my car remained parked in my driveway until Sunday, 10/22, when I noticed the damage. I called Polly's Monday morning, 10/23, and they told me the owner was out of town and nothing could be done until he returned the following Monday, 10/30 (today). I called this afternoon, and the owner, Kenny, told me the damage absolutely did not happen there - though it did, and that it's been too long now anyway, so there wasn't anything he'd do about it. How can Polly's guarantee the damage did not happen while in their care when they parked my car across the street on Belmont Blvd., where it could easily have been side-swiped? Use their services at your own risk.

Great people, great service. Front desk advisors are knowledgeable, patient, respectful and…read morehelpful. Service is detailed and line itemed for approval.

UPDATE: at 8:08pm tonight, Joseph responded to the email I sent and met me up there to get the…read morekeys/car. They did text at 4:40 but it did not come through immediately and that was not enough notice for us to get there by 5 PM. Happy we did not have to wait until Monday! *************** BEWARE!! of Ameri-Fix formerly Auto Fix on Royal Oaks!!! My daughter dropped her car off at 3:30 PM for an oil change and confirmed that they closed at 6 PM. Website also confirms 6 PM. They confirmed that they would have the car ready before closing. We returned at 5:10 and they were closed!! Keys to the car which includes keys to her apartment are locked in the building until Monday morning. ABSOLUTELY UNACCEPTABLE TO CLOSE AN HOUR EARLY WITHOUT A PHONE CALL & WAITING FOR US TO PICK UP!!! We could have paid over the phone and they could've hidden the keys. NO CUSTOMER SERVICE!!!! We called other locations, that were still open, but they denied having a contact for the Franklin location.

Best place to get an oil change! We went and immediately got in. Apparently we didn't need an oil…read morechange yet and they were transparent about it and willing to give us a new sticker no charge. Thank you Shannon (and his coworker that I didn't catch his name!)

I had a great experience at Take 5 Oil Change today. I want to give Tremaine a shout out for his…read moregreat customer service!!

Once again Malone's to the rescue!! We needed a last minute tow to get the work van to the…read moredealership. Reggie was quick to respond and there with in 20 mins. He was careful with the vehicle and delivered it within minutes. This is my second time using his services and will definitely use him again. Also a pleasure person to work with.. thanks again

Reggie came really quickly and took great care of us. Super nice and efficient, he gave us a…read morecourtesy call once the car had been dropped at the repair shop. I thought the fee was a tad high, considering the distance, but I felt well taken care of and you can't put a price on that.