Everyone was friendly, honest, and upfront. Better car buying experience than anywhere I've ever…read morebeen. Go see Gerardo! The guys there aren't your typical sleezy car guys. The lot was clean, the cars looked good and were a good value. I looked at a few other smaller lots and their cars weren't as nice, they had high miles, and were listed at a higher price. Id recommend these guys to anyone!

Our story CHRYSLER…read more300 PURCHASED FROM NORTHWEST MOTOR GROUP, PASCO, WA Monday, July 28th, 2025 Vehicle delivered from Northwest Motor Group in Pasco, Washington to Bellevue, Washington. Upon delivery, a cracked bumper was discovered and part of the driver's side fender was sticking out. Thursday, July 31st, 2025 Discover that, although advertised with a backup camera, the backup camera does not work. Also that the analog clock does not work. Friday, August 1st, 2025 Discover a leak as is evidenced by a stain/spot in the driveway. Make an appointment with our mechanic of over 20 years to examine the vehicle on Wednesday, August 6th, 2025. Discover that the windshield and side windows are scratched. Saturday, August 2nd, 2025 Engine light comes on Wednesday, August 6th, 2025 Take vehicle to Europa Motors in Bellevue, WA. 9:00am Monday. August 11th, 2025 Pick up vehicle. Mechanic examined the vehicle and developed the following list of repairs that need making on the vehicle. Of note Europa Motors also sells vehicles and always makes all necessary repairs BEFORE selling the vehicle. Europa Motors' list of repairs needed Backup camera Analog clock Catalytic converter Right front axle boot Transmission pan leak Radiator tank Left squirter broken Loose/cracked bumper Right front fog lamp bulbs and wiring missing Evap system Muffler Mechanic's estimate for repairs: $5 - $10,000. Recommendation: return vehicle and get money back.

I thought my experience was good at first. However like a month after I bought my truck it broke…read moreand the warrenty they sold me wont cover anything that is broken because the truck is "lifted". I bought the truck lifted so that should have been included with the warenty.

1st time buyer Johnny was very nice when my buddy came to check out a couple cars…read more The next day Johnny sent his Financial Manager to help us with possibly getting a test drive, I don't remember his name but he was very rude not willing to budge on a overpriced car that has no list of what was done to it 6 owners it was a trainwreck. He was very cocky and snobby, said he has been doing sales for 15 years and he knows how it all works (yeah... right) after going back and forth arguing with us he told us to come back once we make more money? 1. Don't argue with the customer or you've lost the deal. 2. Be a little more professional other than boasting about your years of experience 3. You need more practice in sales. I can tell. They lost a customer but honestly I think I dodged a bullet.

I recently applied for a loan with prestige motors and got denied. Yes I agree the crew is nice and…read moreall but the company needs to update their information on credit. It says ALL TYPES of credit is accepted which is false. If you only accept the best credit than put it as such and not give the ones hope that they can start fresh again with an opportunity for a new vehicle. They didn't even give me a chance to try and put money down or give me any other option they just simply denied me and hung up. I hope others get the experience that they need to get what they want. I won't apply nor will I go to prestige again. Do better

I just bought a Yukon Denali from Tri Cities Auto Sales after talking with Jose for about a week…read more I flew in from Seattle and the car was exactly as advertised. They made the purchase easy and very straightforward. It was refreshing to not deal with a cheesy dealership that has all sorts of tricks up their sleeves. The Yukon was a fair price and drove it back to Seattle with a smile on my face

Juan and Tri City Car Sales literally saved us this weekend as we were experiencing car trouble on…read moreSunday. From our initial phone call, seeing if he had the tool we needed, to him sending us on the road, he and his team were amazing. We called so many places and Juan invited us to drop by and he could see what he could do. They were honest, friendly, and extremely knowledgeable about the trouble we were facing. He was immediately invested in our best interest and genuinely wanted to do what he could to help us make it back to Oregon. Though his mechanics were off on Sunday, he was able to get us what we needed in no time at all. If you're looking to have a great experience buying a car, start at Juan's first. It was an amazing experience for us and I'm sure it will be for you. Thanks again for your above and beyond help this weekend Juan! You were such a blessing to me and my family.

I went in looking for a truck, Eddie was very knowledgeable about the Tacoma I ended up buying…read more From test drive to keys in my hand it was fast a comfortable experience. Better than I was expecting.

I've worked with Hector at Archibalds a couple of times now, and every experience has been nothing…read moreshort of excellent. He's consistently professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. Whether it was my first purchase or this most recent one, Hector made the process smooth, transparent, and even enjoyable. He takes the time to understand what you're looking for, answers every question patiently, and always works hard to get you the best deal possible. If you're looking for someone at Archibalds you can truly trust and feel confident returning to, I highly recommend Hector. He's the kind of salesman who makes you want to come back again and again.

Just wanted to shout about our awesome experience with our Sales Agent Angel Beltran at Corwin Ford…read morein Tri-Cities. We went truck shopping last month - not necessarily looking to purchase that day - but open to it if we found the right rig. When we pulled up to Corwin, we were greeted by Angel. He came across as 100% legit, not pushy at all - completely welcoming and eager to answer our questions. I had my eye on a Maverick - and he was super knowledgeable about all the features and differences between models. Made us feel super comfortable was easy going the entire time. After a test drive, and Angel showing us all the features - we were sold! The whole experience was great. Angel is going to be a Super Star!! Thank you Corwin!!

Sold me a.car that was supposed to be road worthy and come to find.out the tires are 11 years old…read more That's not road worthy or safe.

We just purchased our 3rd new Nissan, 2 of the purchases came from Bill Robertson Nissan. Christian…read moreis quite the salesman, never pushy just informative and he lets the customer decide on their budget parameters. Not many car salesman have the professional attitude he has. My wife and I felt comfortable We have been a customer of this dealership for many years and have all of our maintenance from oil changes to brakes performed there. I rate it a 5 star dealership.

Nic was amazing!! He recently helped me buy my new car. He was patient and extremely informative…read morethroughout the entire process. The finance department was also incredible in helping me finance my payments and making everything very very affordable. The next time I need a car I will definitely be stopping back by here and working with Nic!