Dustin at Western Idaho Towing is a real pro! I had a huge Boom Lift stuck in the mud and he and…read morehis driver got it out in 2minutes flat! Very professional guys! Responded to my location in minutes and had very good pricing. So awesome knowing there are hard working great people out there! Thanks again guys!!!!

I spoke to Dustin on the phone prior to towing my car and he explained everything perfectly. On…read morethe day of, he gave me a call before stopping by to confirm everything and let me know what time to expect him. He is also a car enthusiast which put my mind at ease knowing he will take good care of mine. The price was very reasonable too! I cannot recommend the company enough! Thanks again Dustin!

They were the only company willing to tow my husbands lowered car- and did so with care,…read moreprofessionalism and speed. Even though we paid out of pocket- they didn't overcharge. State Farm needs to use these guys instead of the boneheads they usually send. Great tow operators that I will use in the future if I need it!

they were here Friday and caused an accident, leaving my car in gear when sending more juice to the…read morebattery. (On Friday, Larry Weller said he'd at least pay any deductibles.) they refused to provide their insurance information and told me to have my agent call them. they refused to give my agent their insurance information, saying " sue me" and told him to call their attorney, but hung up without providing their attorney name. no matter who's at fault, it's customary to exchange insurance information. I wonder if their insurance has lapsed. Will add to review as incident proceeds, they have a page at the secretary of state, but not at the BBB. It's a shame I have to give them even 1 star to post my review.

Absolutely the best towing service in the valley. Use them for my business and they never…read moredisappoint.

Super fast, super affordable.. Awesome awesome!! 5 STAR!!…read morefor sure!! Trudy

Prompt, understanding, thoughtful, over the top, help. It was a rough day for me. I did due…read morediligence before letting my car be towed to the dealership and that complicated things for them. This company made it end on a good note. It was a hot day and that is hard work. Kudos to a company who knows how to treat people.

This company is a fraud, and it says they are closed temporarily yet. If you actually call the…read morenumber, it is still active. The reason they haven't set this way is so that the veteran that they had just scammed, I cannot get back ahold of him. That is why he is saying it is closed. This company is running a scam against veterans. They had this veterans car for over 2 years, and the veteran put the money down for them. To put a motor and transmission in the car and the car still has its original blown up motor and bad transmission. This company is a fraud and needs to be taken down permanently out of business I will add more pictures of the veterans car that he scammed later

The young man who helped me this Saturday Tow, my Chevy across Emmett town went out of his way to…read moremake sure I got the vehicle where I needed it

From the owner: For dependable towing and roadside assistance, Gem State Towing and Recovery is your premier…read morechoice. Located in Caldwell, we proudly serve the entire Canyon County area with swift and professional service. Our dedicated team is committed to delivering a seamless experience, whether you need a tow, a jump start, or a tire change. Trust us to handle your vehicle with the care and expertise it deserves, ensuring you’re back on the road safely and efficiently.

George was amazing. He came helped me out. Everything was fast professional, and it was great…read more Highly recommend.

Nicole who came out to get my car was incredible. I was very happy having a female being that I am…read moreone myself. She went above and beyond to make sure I wasn't going to have any hidden charges with my tow. She treated my car like her own and answered all of my questions. THIS LADY NEEDS A RAISE. Best towing company experience I've ever had and she was amazing funny and educative.