Strangely, all my prior reviews for this business going back to 2017 have diappeared. I'm not very happy with that. Having said that, this review is focused on our most recent service on 2/25/2026. Renzo (Lorenzo Prude did an excellent job within the somewhat odd changes in business practices concerning prior notification on the date and the time window a technician is scheduled to service our property (hence the loss of one star). We noticed this during our prior service on 12/29/2025 and was told those coukd be supplied on request. So I requested. From email correspondence with Bulwark on 12/29/2025 "I have updated your account. Moving forward when we schedule an appointment for you we will have a time window given to you. However in practice this far this was lip service by Bulwark. We've had multiple prior issues with lip service with Bulwark which is why I'm not happy all my prior reviews have disappeared. This service again gave poor notice despite what can be seen. Here's email correspondence with Bulwark on 2/24/2026. Bulwark "We have removed windows with all our services, and our service pros text or call when they are about 30 minutes prior to arrival. However if you would like a window we will make sure that is noted on your account moving forward." My response "Yes I would like a window" We will see what transpires on and before our next scheduled service. If this simple service can't be provided (as was done previously and changed without any notification to us) I'm serious about taking mying term business elsewhere. There's plenty of competitors in sunny San Antonio for this to be a more chronic issue beyond what's already started. read more

I'm a little late in starting service this year. I received a courtesy call reminding me of service and of course I said yes. Joel showed up and took care of business. He heavy sprayed/fogged every tree and grass. He added the mosquito traps all around the huge yard. Before leaving he explained everything he did. What great service. What a nice guy! read more

So far so good. I just moved into a new build and called due to an overwhelming presence of spiders and bugs in the home. Bahram came out and was extremely professional. I was impressed because I've had poor customer service from most companies since moving into this area. He explained everything well and was very attentive to my concerns about what I was seeing in each room of the house. read more

Brian Rabroker from Bulwark Exterminating has been servicing my home the last few months. I appreciate the courtesy text messages the day before to let me know he's coming and another when he's on his way. Brian is professional, knowledge, and does an exceptional job. I highly recommend Brian and Bulwark to anyone. read more

We have been customers of Bulwark Exterminating for many years and we highly recommend them to friends and family. Excellent customer service by Pedro Soto. He is thorough, courteous, professional, and knowledgeable in his field. Thanks, Bulwark! read more

I had ants in the back yard so I called and Chris Smalley asap and he came out the same day!! He is truly amazing! I have been with Bulwark for 9 years and they have always been there for me / customers!! Thank you Chris and Bulwark! Kat B read more

We had a couple of hives outside our home and store bought sprays weren't doing anything for them. We were getting quite a few spiders and other creepy crawlies inside too. Living in the hill country, only on an acre, still invited plenty of pests. Pedro Soto was sent to our home and he did a great job! He was very thorough, and went the extra mile. He explained what he treated , what he found, and answered all of my pesty question. ;) He pointed out some fire ant hills that he treated, that I didn't even know were out there, and proactively set up a follow up appointment to check on the status of our initial complaints of a hive. He really put my mind at ease, and the results that quickly followed, confirmed that we went with a great business and team. We highly recommend Bulwark and Pedro! read more

This company I really recommend the service is great Cody M out tech did a great job fumigating all areas . Very polite and right on time and communicating with me before his arrival. Best company read more

Bulwark was able to respond immediately on Yelp and come onsite that day. We have a number of German roaches, it is the season unfortunately. They have answered my call and questions at all times of the day and evening. Thank you team. I look forward to eliminating these pests soon!! read more

Easy to work with (especially with communication) The guy we worked who worked with our project was an amazing one. Very transparent and easy to converse with. We had a consultation then the next meeting was the installation. Service was fast and well explained. Highly recommend this company, they give you decent price with great value for your house. read more

I had my home serviced by Bulwark on November 7, 2025. The service technician, Joshua Anderson was excellent. He was professional and very nice. Kudos to Joshua. read more

Have tried for over a week to schedule service and start a contract. Called them multiple times and signed the contract. now crickets. Dealing with pests means every day counts and is irritating having to wait with no response. We'll have to try a different company. read more

I recently moved into my home in the beginning of April. Being a new community, many homes in my area were constantly being solicited for new services. I had the option to go for Orkin for a discounted price. We decided against it. As we signed for the home, we discover that we get a free treatment with Bulwark. We were told that new homes often have pests due to the disturbance with the land, so we went ahead and scheduled with Bulwark by a nice gentleman by the name of Blake. Scheduling was a breeze as we were able to get out first appointment in. We were told that the serviceman would open outlets and spray the inside and check for crevices where bugs could hide, as well as treat the outside. Not bad for a free service, right? Unfortunately, when the day of the service came, the appointment never happened. No one showed up and nothing happened. We had to go again and reschedule for yet another week out. Finally, when the appointment happened, the exterminator came and did a quick walk of the outside before heading inside. Remember when I said we were told they would spray inside the outlets in the home? Nope. He sprayed a large ring around the outlet and spent only about 5-10 minutes inside. I understand that you get what you pay for on a service, but if you're expecting to get people's feet in the door, you have to provide an exceptional service for people to understand the value in the service you provide. It's not that he didn't do any work. It's more so that the work seemed so halfway done. To top it all off, we were told that the amount of bugs will increase for 2-3 weeks because of the treatment. It's been more than 2 months (and they never reached out for schedule a follow up) and I'm seeing just as much bug activity as when we moved in! Bottom line is, great customer service, great scheduling availability, poor execution of services. read more

Years ago we used Bulwark on a previous home and as new puppy owners we wanted to treat the yard and home proactively against bugs/ ticks etc We called a couple of companies for quotes and liked them all but having worked with Bulwark in the past decided to pick them. Josh L is our technician, called and gave us a day for a quote, was responsive and on time and we signed up. Josh is very communicative and reaches out beforehand with times and dates to check it's all okay. He is super polite and very informative. Treated our home and yard and full of good advice! Highly recommend and glad we chose this company read more

Had a recent callback and Wayne G came out promptly. He was very thorough quickly finding the issue that was causing our new problem. He went above and beyond retreating the areas involved and actually looked outside our home and treated a few other potential problem areas without being asked. My wife was not home and he actually texted her pics of what he found and did during the visit. We recently transferred our extermination services to them and have been overall quite pleased with the value and quality of the service. read more

Recently had my house exterminated by Bulwark. Ian B. was my technician that day, & as always Ian does a phenomenal job. Bulwark should be grateful to have such an excellent employee as Ian B. Job well done keep up the great work Bulwark. read more

I just want to say our technician Chris Filoteo is very professional very informative and always on time. We love Bulwark

Terrible service and unethical practices After 1 year of pest control service, I added weed control to 2 of my homes. I was forced to cancel all three contracts.This company is unethical, lacks leadership and training. There is an obvious breakdown in communication, procedures and customer service. I was quoted a price for weed control that consisted of services that I didn't need. The technician arrived and stated that I had paid more than I should have since I have zero scape and no grass to treat. This meant that I paid for 5 products to be applied and the technician applied ONE. He literally sprayed round up and that's all. Nearly 1 week later, the treatment has done nothing. The weeds are still standing strong. Did the technician not do his job correctly or was I gouged? The manager could not answer this question. She stood by the price and offered no resolution. My second home was an even bigger disaster. The technician didn't want to treat my grass because they had only quoted to treat the graveled areas. So he called in and had the office add $300 to my bill with out my consent. Mind you, I stressed to them that I wanted all 5 products applied at this location. I signed a contract for each of these services with prices and products mentioned through out the paperwork. Then they switch it up with out warning. Management argued for over 20 minutes, despite the fact that it was their mistake. I stand by what we agreed on to begin with. I was not confused and the breakdown in communication is on their end. I wasted my time, energy and money. Steer clear of this crooked company. I hope this review reaches the owners because management is going to run the company into the ground. read more

Great people doing awesome work. I get a photo of what they are doing with a explanation of anything needing attention.

I was going to use their services, but I told them I'm not ready. They keep spamming me although I've repeatedly asked them to stop. Don't get a quote because they won't stop spamming, even after you requested them to stop. Don't do it. read more

Robert G. did an awesome job treating our house, garage and yard for pests. He is efficient and effective in his job and always friendly and positive in our interactions. He is exceptionally knowledgeable when treating our specific pest issues. Thanks Robert! read more

Just had our first exterminator service today. Our tech was Josh L and might I say, he was very knowledgeable, polite and professional. I highly recommend Bulwark! read more

Bulwark Exterminating - Treated our grads for the ant hills building up, 4 wasp nests and spiders. - Pest Control Near Me - Schertz, Texas

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Travis continually shows up on time and educates me on the pests that are active and why. He shows me how they come into my house and any possible solutions in between treatments. He's personable and understands my specific concerns. read more

My favorite Bulwark tech - Michael Cantu - just finished treatment at my house. He deserves a shout out - very thorough job and never needs to be reminded of anything. He remembers all the nooks and crannies of my property and just goes to it. Out here in Boerne we need conscientious exterminators like Michael. He doesn't cut corners. Always does an excellent job. Very happy with his service. read more

I am pleased to say that the company reached out to me the next business day to correct the issue of being charged more than expected. They explained there had been a communication issue and not only did they fix the issue they went above and beyond. It was more than lip service when addressing the issue. Their willingness to admit an error had been made and to make sure that I was better taken care of brought back some of the trust I had lost. I appreciate their sincerity in costumer service. You do not find a lot of company's that are willing to make things right. Again I appreciate their commitment and look forward to working with them in the future. read more

Bulwark Exterminating - Pest Control Near Me - Schertz, Texas

Eutimio Garcia is the best in pest control. He knows were the bugs hang out and makes them go away! He always greets us when he arrives and asks if there are any concerns. After hes gone so are the bugs! But before he leaves he gives us a detail play by play of his "seek and eliminate" tasks. He explains what he did and always asks if there is anything else that we might be concerned with! That's great customer service and why I always as for Eutimio! read more

I originally signed up for a three month rodent treatment plan for a great price. It was too good to be true. They set up traps, the first two weeks were successful. The technicians would come pick up the traps and reset them. I always got a text message with proof of visits. We caught a few babies. After that, they would show up unannounced and claimed to do treatment inside the house, even though I wasn't home, which isn't possible (without breaking in.) I keep getting letters in the mail and phone calls threatening me to pay or get turned over to collections. They claim I used the service for longer than a month, even though the technicians would text me with pictures after each successful visit. A guy who claimed to be a manager contacted me recently and was extremely rude. His records didn't align with my text message proof. I even have cameras outside my house with footage of everything going on. No one ever showed up when he claimed they did. The last time a technician showed up I was leaving for work and I had to shoo her away. At that point I was already fed up with the company. This place is a scam and a rip-off. I'm not going to pay a dime for a service I never used! No wonder why they had a cheap price special. They lack quality, lie, and bill you anyway. read more

I have used Bulwark Exterminating for years and love the company. The service is always excellent. Today Eman came to my home and worked around my entire house. He showed up on time and asked if I was having any special problems with bugs. I told him nothing special but I did want him to spray really good around the back sliding glass door and under the deck. He did a great job but then he always does. He is so polite and professional. I love asking him about different bugs and he is so very knowledgeable. Thank you Eman. read more

I was very pleased with Antonio Whitaker. He was genuinely concerned with my needs and addressed them without hesitation. He took down 3 wasp nests that he pointed out. He checked and refilled my mouse trap that I might add, had been empty for some time. He thoroughly sprayed my entire house and left my house ready to fence off unwanted intruders of the crawling kind. It is so refreshing to meet someone that makes one feel like they really care about you and take their profession very seriously. He really made my day. This young man is truly an asset to your organization. Sincerely, Mrs. Leeann Villalva, 548 Pearl Chase, Cibolo, Texas. read more

Bulwark continues to be our pest control service of choice in San Antonio. The service techs are great and pet friendly

Tristan was very personable, friendly and professional. I was very pleased with the fast thorough service. He explains everything he will be doing and what to expect and do if problems arise. Will be using them ongoing and highly suggest you do too. read more

We have been using Bulwark for pest control for over a year now. Our yard is sprayed for general pests and mosquitoes and we always see an improvement after each treatment. The technician who we see most frequently, Wayne Goodwin, is very thorough, polite, and efficient. We are happy with Bulwark's service. read more

Update: 2 weeks later What great customer service. I chose this company on based reviews and I am so glad I did. Kenneth Williams, our tech, is not only courteous, but knowledgeable and professional. He came and did our initial spray when we first moved in a couple weeks back. There have been very few Unwanted guests trying to take up residence since that day, except a scorpion. He came back out today and resprayed the exterior and gave us more "sticky traps" since the spray treatment will sometimes draw pests out. His company is legit. I am so pleased with their service. read more

Bulwark Exterminating - Tell them Nancy Gerding sent you. Great service provider - Pest Control Near Me - Schertz, Texas

I've been using Bulwark for a few years now and every time they come out I have no worries they'll do a good job. Even if they need to return for a touch up (which are free between regularly scheduled service calls) they are at their top. The last technician I had service my lawn was Joshua Lujan (license 0789926), who did a great job servicing the whole house. Thanks for your efforts in keeping my home pest free! read more

This is a great company with amazing customer service. From my first call I was hooked, but not sure. I immediately got a call from a manager and from our conversation I decided to move forward. Zachery Long showed up today, answered all of my questions, took his time and gave my family and I A+++ Service and yes I meant to add all of the plus signs. Zachery sent me a message when he left to remind me of all my options should I need to get back in touch with him. Honestly this made me feel like more of a partner with the company than just a customer. Thanks Bulwark and thanks Zachery!!! read more

I just switched to Bulwark and my technician Gabriel Lopez made me extremely glad I switched. He was so thorough. He got down webs and mud daubers that the last pest company ignored. Really did a thorough treatment and explained everything he found and what to look out for. My last company would spray spider egg sacks and leave them, but he made sure to clean them all out. Looking forward to seeing how the treatment holds up over 2 months. read more

Chris West came to spray for my new home and he did a great job. He gave me a lot of great information and steps to take and watch out for. I would recommend Chris to everyone. read more

I been using bulwark for the past two years and all the techs have been very helpful. Today we had Jonathan E , he was excellent and listened to all my concerns with pest in and outside the home . I would recommend him and bulwark to all my friends and family. read more

Cassie was the best. She took care of our whole house and was very responsive to our requests. She even sprayed our garage.

We were referred to this company by a neighbor and I am so glad we ended up choosing Bulwark. It was very easy to initiate communication and schedule service quickly to address our quarterly treatment needs as well as some wasp concerns. Giovanni was incredibly thorough in asking for details to understand issues, as well as explaining his process and treatment options. He took care in moving things away from the walls to spray the entire perimeter of the house - inside and outside. Our wasp problem seems to have resolved and we are more than satisfied with our service. Highly recommend! read more