Phil is the best, most knowledgeable auto parts supplier. He…read moretakes a personal interest & with 40 years experience, you can't put a price on that.

Phil is the best!! He really takes care of his customers and goes above and beyond. A neighborhood…read moretreasure!! Thank you Phil

My smart key needed a battery replaced and the staff member stated that he might break it. After…read moretaking it apart, not removing the small screw that I'd asked about, he indicated that he didn't have the battery. He claimed that the small screw was for holding the motherboard and didn't need removal. He had the keys to my home and handed me back the single key. When I asked about my keys, he took a couple minutes to locate them. Didn't appreciate his sense of humor, nothing funny about getting locked outside in the cold weather. I purchased a battery from Walgreens that didn't appear to work. I noted the polarity when removing the battery. Next day I went to Honda. Honda informed me that the battery had been installed incorrectly. They indicted that the screw should have been removed rather than stripped. Well he did warn me that he might break it. Wish he would have mentioned putting the battery back in the wrong way.

The two guys working there are pretty cool, I mean they can have this kinda let go attitude but…read morethey are into the cars, so you can ask questions about how to do stuff or for just an advice. The store is kinda of small according to my standards. I like the auto stores sized as real grocery stores, where you can walk and walk and enjoy seeing a lot of different stuff. It's inspiring. Also missed the smell of the tires rubber and gasoline I experienced at other stores.

Both headlights went out at the same time - so I went to 2 different stores for headlights and…read moreadvice, the first store was out of stock, and the second store told me I couldn't return the headlights if I opened the box. I thought it might be an electrical issue, but I agreed to get the headlights - and then I was told they were out of stock there, too. I called to confirm the lights were in stock here, and I was really happy when the guy helping me asked to check out my car before selling me anything. He then proceeded to actually put the headlight in to make sure it worked! When it did, I expected to pay for both and replace the other on my own but he replaced the 2nd one for me too. Granted, he probably only did this because I'm a younger female and I don't look like a car expert. Then, when I couldn't close the hood right away (again, not a car expert), he came back out with WD-40 to fix that too. It's really rare that you find a helpful (honest) employee at an auto-parts store, but I was overly pleased with the service today. I'll be sure to come back here for any other troubles I'm having.

Today is June 14th I came in at around 12:30pm. I walked up to the counter to exchange the battery…read moreto my car. The guy happen to ask me are you sure you got it from here? I said yes put in my number. He put in the wrong number and I asked him and again are you sure. I said are you sure you got the right number. He started giving me altitude and start making dumb remarks and he happen to be the manager!! He was a piece of shit manager. He wouldn't ring me out. I would like to file a complaint to corporate for even having manager running their business!!! He look like he's super high on drugs!!

I went in because my battery of two years wasn't starting my car as it should . The very helpful…read moreemployee Brian was very polite and helpful. All employees were very polite and friendly. Thanks Brian.

The staff here go above and beyond to help. Today Vanessa and the staff working with her were…read moreextremely helpful and patient with me. I will always return here for my automotive needs.

So disappointed with the service at Caira. I took my hyundai sonata to frank in July for a problem…read morewith a sensor and a problem with my brakes that started when the engine light came on. He diagnosed my brakes as a brake booster. When we picked the car up , it was worse than when we brought it. He tried to say my rotors needed to be ground down and made me feel like I was crazy or didn't know what I was talking about. When I brought it back he found that they left a piece off. He did apologize and acknowledged he made a mistake. However I have continued to have the same exact problem and have now brought it to the dealer only to find that my car was completely mis diagnosed and the booster was never the problem. When I called frank to discuss and asked for a quote, he never bothered to call me back. 3x I left a message ... no response. 1600 I paid to frank and now I just paid 3700 to the dealer to actually fix the original problem.

Our family has been going to Caira's well over 40 years!!!…read moreGenerational-Family owned/integrity based- "old school ethics", Neighborhood Notoriety! Your parents would be so proud to see the legacy alive and well, maintaining the high level of standards that were established decades ago. I remember going there as s kid with my dad, always treated like family. Professionalism, kindness, gratitude for your business... I think that says it all! Donna V.

Clowns I brought my truck to A Trendz for suspension work…read morewith a clear focus on safety and long-term reliability. I specifically discussed replacing key components such as leaf springs, shackles, and bushings, and also mentioned the possibility of a lift kit during the process. Unfortunately, all I got was a lift the work performed did not reflect what was discussed. The majority of the requested suspension components were not addressed. Existing bushings were left in place, and my passenger-side splash guard was removed and never reinstalled. Communication throughout the process was poor. I was never contacted to review the scope of work, confirm parts being used, or approve any changes. I had to repeatedly call for updates, and even then, the information provided was vague and inconsistent. At no point was there any transparency regarding what parts were installed or why certain items were not replaced. Additionally, tires were installed, yet the tire pressure warning light remains on, raising further concerns about the completeness of the service. Upon pickup, the final cost exceeded the original quote without prior discussion or approval. No walkthrough of the work was provided -- I was simply asked to pay and given the keys. Given that suspension work directly impacts vehicle safety, this level of service, communication, and execution is unacceptable. I cannot recommend A Trendz based on this experience.

I brought my 2025 BMW X5 M60i to Trendz Auto for the installation of daytime running lights and…read morereplacement of the OEM silver rear badges with aftermarket black M60i badges. I was told the DRL installation could be done, and at no point was I informed that the shop lacked experience with this type of work or was unsure of the proper installation process. After several hours, I was told the DRL kit was "not the correct fit." After contacting the manufacturer directly, it was confirmed that the kit is the correct and only compatible option for my vehicle and that the installation requires specialized headlight work. It became clear the shop did not know how to perform this installation, yet instead of communicating that professionally upfront, they attempted the job anyway. During the badge replacement, no photos were taken of the original OEM silver badges to ensure correct placement, spacing, or alignment before installing the aftermarket black badges. As a result, the black M60i badges were installed crooked and spaced too closely together, which is unacceptable from a professional shop. Additionally, because the front bumper was removed during the attempted DRL installation, I later noticed a paint chip on the driver-side front bumper panel near the headlight seam. This damage was not present prior to my visit. If a shop is not experienced with specialized installations, the professional course of action is to clearly communicate that and decline the job--not to proceed without proper knowledge or preparation. Between the lack of transparency, poor execution, and resulting damage, this experience fell well below an acceptable standard of professionalism.

I came here because my tire was low and kept going down after putting air. I am a woman and the…read moreshop was empty and they told me that my tire was not going to be repairable because there was a hole in the side of it and that the cheapest used tire they had for my car was $140 including the installation. I ended up going somewhere on grand instead and they told me that there was a nail and they patched it for $15. Do not come here they will rip you off and lie to you to take your money

Always great, i love the customer service. I think this is the Tire and Wheel Cafe now.read more

I went into by brake pads and rotor for my car and the customer service rep who help me was Larry…read moreVeach he is very knowledgeable and he help me get a great product and a great price there should be more customer service reps out there just like him he is the best I recommend him to everyone

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