Phil is the best, most knowledgeable auto parts supplier. He…read moretakes a personal interest & with 40 years experience, you can't put a price on that.

Phil is the best!! He really takes care of his customers and goes above and beyond. A neighborhood…read moretreasure!! Thank you Phil

Great food and service. Seating was a bit too close and crowded. Tried their bumper burger and pop…read morecorn chicken and both were tasty. Hot dog was ok nothing too crazy. Fries were seasoned well. But overall not bad, will definitely come back

From the owner: Auto Parts Store belonging to the Auto Value and Bumper to Bumper group(AAPA) offering retail and…read morewholesale customer exceptional parts, service and prices in MI, IL, IN, OH and WI.

Being a short woman doing my own errands to fix my car, there's a lot of stereotypes typically…read morethrown around when I walk into any autozone looking for a part. I've had really bad customer service experiences with other stores nearby so I thought I should give this location a try. Immediately when I walk in I see it's not busy. Three employees were talking amongst themselves but once they saw me all asked to provide assistance. Let me tell you how awkward and loud it got... It didn't. The men were very respectful when I declined for help and waited at their respective posts. So my problem today was that my AC unit wasn't blowing any cold air. Typical me just assumed I needed AC/coolant liquid. I walk up to the cashier with a gallon's worth and really inquire on my problem. He asks to take a look at my car, which is what happened, and he recommended to recharge my AC thingy, (there goes my knowledge). I had NO idea what that was and was completely blown away by this technique I've never heard of. He walked me through the procedure, and found what appropriate sized canister was best. Completely professional. As I'm purchasing the product, the store manager comes up to ask me on my prior knowledge of this. I tell him I don't know anything, he tells me all the tips & tricks & the do's & do not's.. I was completely frozen in fear and anxiety. Luckily, he was nice enough to even do the WHOLE recharging procedure outside with me in today's heat. We stood outside for 15-20 minutes just periodically checking the AC vents in my car to feel if any effort amounted to anything. I was concerned that I needed to replace something or fix another thing. The manager kept reassuring me that as long as a wheel was running I should be fine. Long story short, I got what I needed: a lesson & a very cold car. I give huge props to the gentlemen inside as well as Andres, the store manager on duty. His customer service etiquette really changed my perspective on the Autozone locations here.

My smart key needed a battery replaced and the staff member stated that he might break it. After…read moretaking it apart, not removing the small screw that I'd asked about, he indicated that he didn't have the battery. He claimed that the small screw was for holding the motherboard and didn't need removal. He had the keys to my home and handed me back the single key. When I asked about my keys, he took a couple minutes to locate them. Didn't appreciate his sense of humor, nothing funny about getting locked outside in the cold weather. I purchased a battery from Walgreens that didn't appear to work. I noted the polarity when removing the battery. Next day I went to Honda. Honda informed me that the battery had been installed incorrectly. They indicted that the screw should have been removed rather than stripped. Well he did warn me that he might break it. Wish he would have mentioned putting the battery back in the wrong way.

Today is June 14th I came in at around 12:30pm. I walked up to the counter to exchange the battery…read moreto my car. The guy happen to ask me are you sure you got it from here? I said yes put in my number. He put in the wrong number and I asked him and again are you sure. I said are you sure you got the right number. He started giving me altitude and start making dumb remarks and he happen to be the manager!! He was a piece of shit manager. He wouldn't ring me out. I would like to file a complaint to corporate for even having manager running their business!!! He look like he's super high on drugs!!

Paid almost 300 dollars for a battery,upon returning the core, couldn't get my core charge,unless I…read morebought the original card back,will never purchase anything from Advance again,this was a joke..sibley & Torrence

I went in because my battery of two years wasn't starting my car as it should . The very helpful…read moreemployee Brian was very polite and helpful. All employees were very polite and friendly. Thanks Brian.

The staff here go above and beyond to help. Today Vanessa and the staff working with her were…read moreextremely helpful and patient with me. I will always return here for my automotive needs.

So disappointed with the service at Caira. I took my hyundai sonata to frank in July for a problem…read morewith a sensor and a problem with my brakes that started when the engine light came on. He diagnosed my brakes as a brake booster. When we picked the car up , it was worse than when we brought it. He tried to say my rotors needed to be ground down and made me feel like I was crazy or didn't know what I was talking about. When I brought it back he found that they left a piece off. He did apologize and acknowledged he made a mistake. However I have continued to have the same exact problem and have now brought it to the dealer only to find that my car was completely mis diagnosed and the booster was never the problem. When I called frank to discuss and asked for a quote, he never bothered to call me back. 3x I left a message ... no response. 1600 I paid to frank and now I just paid 3700 to the dealer to actually fix the original problem.

Our family has been going to Caira's well over 40 years!!!…read moreGenerational-Family owned/integrity based- "old school ethics", Neighborhood Notoriety! Your parents would be so proud to see the legacy alive and well, maintaining the high level of standards that were established decades ago. I remember going there as s kid with my dad, always treated like family. Professionalism, kindness, gratitude for your business... I think that says it all! Donna V.

Had seat warmers installed Excellent job and no one nicer than cary i eoipd highly recommened…read morethis business

Run...do not pass go....run!!!! Beware of this business…read more.... While Cary and the office personnel are very nice, the service end is terrible! Promised many things, but did not get them. The work that was proposed was very different than what I received. When I inquired about the subpar work, calls were not returned..... months went by and the situation is not yet resolved. I've given up because it's just not worth the frustration anymore. I am hoping that this helps anyone thinking about spending money with these guys..... Get everything in writing!!! Please!!!! My very best advice, is to look elsewhere!

Very helpful and thorough. Explained everything they did and answered all my questions.read more

I went into by brake pads and rotor for my car and the customer service rep who help me was Larry…read moreVeach he is very knowledgeable and he help me get a great product and a great price there should be more customer service reps out there just like him he is the best I recommend him to everyone