I am writing another review 7 years later...and a lotta miles on my vintage 2005 Suburu, and many…read morevisits to Rob and Mike and now, Mark . These guys go above and beyond in ways that any other auto repair place has done for me on the Island of Cape Ann. Fairer than any other prices, especially in view of our inflated and tariff driven prices, and ALWAYS check prior to moving forward with the repairs needed. And I have been treated with the utmost respect and caring as a senior citizen, on a fixed income, in my retirement. I am beyond grateful for these guys, and hope anyone who utilizes their services has the same satisfying, professional experience as I, and so many others have! In a nutshell....High Tech Rocks :)

Hightech is a topflight operation. They are professional, respectful and get the job done on time…read more My dealership wanted an arm and a leg to bring my front breaks up to specks. Using the industry's highest quality parts combined with their time tested, experienced technicians Hightech gave me the safety and security I was after at an honest fair price. I give them my highest recommendation. David B.

Had a great deal of work done on a 88 Fiero GT. These can be difficult cars to work on. Sourcing…read moreparts can be a huge headache. J&B handled all of it with professionalism. Transaxle work,tranny cables replaced,tires and a bunch of little things to pass inspection. They did a fabulous job and I will definitely work with them again. Highly regarded A+ experience.

I own two Subaru Xtrek's and trust J&B Auto to provide stellar service when I need it. Regular oil…read morechanges, brakes, and tires, if your in a pinch don't hesitate to call them for fast turnaround. Highly recommended.

Made an appointment and dropped my car off at 11am, called 3 times to check on it and they kept…read moresaying they would get to it. Left it there for about 6 hours. Showed up just before closing to be told they didn't have time and to make an appointment for a week from then.

Excellent quick service. It's a busy time of year but this repair shop answered the phone, returned…read morecalls, did all they could to solve our problems and delivered excellent value. I looked at reviews before I chose a shop to bring my wife's vehicle to. I will be back and highly recommend an honest hard working business as this! Thanks to all who work there!

You should be weary of getting your car serviced there, for the probability that an unexpected…read morecircumstance could develop. Young person (Coby), along with her mother, standing behind the counter is nice until you, a customer, have paid the bill and realized they damaged the side panel of your car beneath the front passenger door--right where the car is put on lift. First it was the denial that it could not happen in their garage. If you insisted that the small dent looking fresh and was not there until you pulled in; and requested that they acknowledged it could have happened in their garage. To no avail, you leave and directly go to a body shop to find out if the damage was new and could be caused as the car was put on the lift. With the preliminary estimate of the damage, almost $1,200.00, and the verification by the bodyshop that it could very likely happen as the garage put the car on lift, you return to East Coast Tire and show the young person and mother the estimate and convey the bodyshop's assessment. The young person suddenly and unexpectedly becomes irate and, with a foming mouth, repeatedly asks you in the foulest language to leave; and with a quick jurky motion and his stature advances towards you. As you hold your position, the mother attempts to hold back Coby. They then call Gloucester Police to have you be removed from the premises. Now, you humiliated with a big knot in your stomach end up with no option left other than seeking an arduous, yet uncertain legal action.

Nice friendly people, honest and explained everything thoroughly and patiently. Was in and out in…read more30 minutes and car is driving so smoothly.

This Company is Great. Very Honest Trustworthy Team. Highly Recommend them to anyone in need of…read moreservice for their vehicle.

Always there when you need them. Day or night. Trusted local company with many loyal returning…read morecustomers.

My Toyota Tacoma was in need of some love. Working six and seven days a week at my own business, I…read moredon't always have time to lose my vehicle for more than a few hours let alone the whole day. Kelly promptly returned my call and set a day and time that fit my schedule.The best part is she's a detail freak. Wow! She brought my truck back to life. Kelly and Tropical Car Care will be part of my regular "maintenance" schedule.

I had used my moms New car and not sure I t happened on my watch or not but picked up a couple…read moremarks. Kelly went to the extreme in cleaning it up to the point of better than it came off the car lot. She. Also picked it up and returned when done and cost was amazingly cheep and to the highest quality.

Very friendly. As a woman I find some places try to talk me into work I really don't need. They…read moredidn't do that.

they told me there was ac issue immediately launched into it being 800$ and when i could get it…read moredone. I can't afford that so fair so said oh well, no ac this year. Tried it Just to see and it's been working fine for at least a month now. It was a scam. Don't let them scam you. Question everything they say and avoid at all costs