Do not think twice about choosing a body shop-- THIS IS THE PLACE!!! I took my 2013 Mustang to Burbank Collision Center, and from the SECOND I arrived, Adrian treated me like a friend. I had MAJOR work done on my car- a complete front end with bumper, hood, fender, headlight, etc..replaced. My car looked like NEW when they were done!!! But it's not the work that they did that earns them 5 Stars (it should be a MILLION stars like the previous reviewer stated)- They went ABOVE and BEYOND on EVERY level!! I had A LOT of other "little things" that they fixed, replaced, and worked on. THEY GO ABOVE AND BEYOND!!! They treat your car as if it was THEIR car!! EVERYBODY at this shop is courteous, attentive, cordial, and above all, PROFESSIONAL! I dealt mostly with Adrian (which again, is an AMAZING human being), but everyone else I encountered at the shop was INCREDIBLE!! I was kept up-to-date with the status of my car at all times. They worked directly with my insurance to make my involvement as minimal as possible. My car looks INCREDIBLE because of them. I hope not to have to get any body work in the future, but it's amazing to know that I won't have to think twice about where to take my car, and neither should you!! AMAZING AMAZING AMAZING!!!! read more

Great service, quality work and extremely friendly! Brought my wifes Chevy Equinox in a couple weeks ago and Raffi the owner was very friendly and helpful just as all the other reviews say. He promised the car back in a week but delivered the car a day before which was awesome! This was my second time bringing a car to BCC and both times I left very satisfied, I will definitely be back! read more

Raffi was great! i had a head in collision with another car. During the whole process Raffi always answered the phone. He even sent someone to pick up my car because i was afraid to drive it in that condition. When i went to pick it up he told me they also changed the radiator and the insurance was taking care of it. it only took a week, and he also gave me a generous discount. If a ever need a body shop I will definitely come back read more

Excellent repair workmanship at a good price. Adrian and Raffi provide professional customer service. They clearly explained the scope of my rear side panel repair and helped walk me through the process of dealing with my insurance company. My car was returned repaired, cleaned, polished, and looking brand new! Burbank Collision Center is a great team to have working on your side to give you the best service. read more

Couldn't have asked for a better experience. The work was done ahead of schedule. The estimate reflected the actual cost. The team went above and beyond my expectations. They were communicative and worked with my schedule. I was impressed as a single woman that they didn't try and take advantage of me on cost or try and upsell me anything that wasn't necessary. 100% recommend. Raffi and the team do not disappoint! If I ever need body work again i will be going here for sure! read more

I've been to Burbank Collision Center twice now. Always beautiful work at a reasonable price. Raffi and his guys are very friendly and professional and they do a fantastic job. My Saturn Ion was rear ended and I was afraid the insurance company would total it out. Raffi and Adrian really worked with me and the insurance company to save my car. Not only did they save my car, it looks brand new! Thanks guys! If you're ever in need of body work in Burbank, this is the place to go. read more

Impeccable work and VERY reasonable pricing. I needed to get my rear bumper refinished and a taillight replaced on my 2012 Acura TSX - they did a perfect job and I had my car back in 2 days. Enterprise rent-a-car was just up the street and it made for a very smooth experience. Don't be fooled by the simple exterior, this is a very professional shop. I highly recommend. read more

This is now my favorite auto repair shop, I had my first accident my insurance sent me a list of repair shops, read different reviews called the shop spoke to Nick, he was really nice on the phone gave me an appt to take my car in. When I took it in he was really nice and sincere asked me if I was okay made me feel really comfortable, explained to me what he was going to do. Kept me informed everyday via text and at times called me to let me know everything is going smooth. Nick informed me what was being done when he called I felt as eased, my car was finished before the date that was given. Went to pick it up My car Nick greeted me made me feel like family took me to look at the car he did an amazing job he took very good care of my car. I will recommend anyone who needs something done to their car to call ask for Nick. I speak the truth about things I don't mess around when it comes to customer service and products that I buy seriously go to Nick he's the BEST!!! read more

Raffi and his team are awesome! I was recently sideswiped and am not a California resident, so the insurance procedure was kind of convoluted. Raffi took care of everything and kept me posted every step of the way. He completed the repairs within the quoted time frame and even gave me a ride to/from the shop. Now my I have my car back and it looks flawless! GO HERE! read more

I went because someone crashed into my SUV driver's side mirror. They were very nice and looked at it right away and told me I could get it done for cheaper at a different place! Who does that! An honest business, that's who! If I ever need some major work, they will get my business!!! read more

I just got my car repaired and I was very impressed with the service. They went above and beyond my expectations. My car looks really good and these guys really went out of their way to give me more than expected. thank you. read more

I was involved in a hit & run in my GF car. Because I'm not on her insurance, I had to pay out of pocket. Adrien here at Burbank Collision gave me a great deal. My GF car looks brand new!! All brand new, original parts, I couldn't be happier. I recommend anyone looking for a honest, reliable, and fast workers visit Adrien at Burbank Collision... read more

Second visit to BCC and I am once again a happy customer. They were able to fix my car in a very short amount of time, they gave me the best price in town followed up by top notch customer service. Look no more, take your car in for an exceptional service. read more

If you're looking for a place to have your car repaired, look no further! The manager is a stand up, honest and personable guy who goes out of his way to ensure your body repair is done with the highest excellence and quality. I had a door with a pretty bad dent in it. This car is only 2 years old still in brand new condition and this was the only thing wrong with it cosmetically. Since it's a lease I was even more concerned, because they can be ruthless on any kind of damage, when you turn in the vehicle. You know how you see cars with a major component like a door or quarter panel that has been replaced with a slightly different color? I was worried about this with my car. However, when I went to pick up my car the door look "exactly" the way it looked, before any damage was done! I was ecstatic! Aside from having the best experience with this auto repair shop, they even drove me to get my rental car place, so I had a car, while they fixed my car. AND they even dropped off my rental car, to spare me the inconvenience! To top it off, they even gave me a discount on the work they performed! So to sum it up, if you're looking for quality work, quality customer service at an affordable price for auto body repair, this is the place to go. I highly recommend them to anyone looking for body repair work. read more

Excellent work. Competitive prices. Professional service. Nuff said. I strongly recommend this place. They are very honest and did a great job fixing my husbands car after he dented the doors. I will definitely be coming back here. read more

This place deserves the flawless 5 star rating it has earned. Raffi is fair, thorough and gets the job done right! I've been there twice and will definitely be back. I highly recommend Burbank Auto Collision. read more

These guys are amazing! My car accident happened at a tough time for us - and we took the car to Burbank Collision center thru our insurance company. From the start they were in touch all the time to let us know what was happening. There was a problem with getting a part- which meant it was taking a bit longer to get done - costing us money we didn't have. But they went above and beyond to get us our car back as soon as possible. And the workmanship is great - our car looks amazing and they even touched up a couple of other minor dints for us as well - a nice surprise. They showed concern and care for our situation as well . If you are looking for someone who has your best interests at heart and will do an amazing job - take your car there for sure! read more

Omigosh, BCC has yet again gone above and beyond! Two clowns hit us within 3 days and this shop not only repaired our car with perfectly matching factory parts, they even took care of the mirror that insurance did not want to pay for. They go above and beyond and every single time we've gone to them, they have down the most amazing job. WE LOVE THIS SHOP! read more

Great experience with Burbank Collision. I was sent to them by other driver's insurance company to get an estimate. Decided to have them do the work after seeing their shop and the quality of their work. Both bumpers needed repair. Repairs are excellent. Good communication through process. Time commitment met. I highly recommend using this company read more

Great shop - some paint was pealing from some bumper work they did on my car a while back - Raffi took a look at it and repainted it for free. Would definitely recommend. read more

Thank you to Raffi for repairing my car after my car accident. It looks like new. Nice people, very professional with very good results. Highly recommending. read more

We need more business like these guys! Super friendly staff, super professional and the most important Super Honest with their price! I will recommend this place to everyone I know because that will be the only place I will be going to. read more

This place is great all around. I bought the local deal for a bumper repair, but even the full price was $200 less than other places I went to. Fast work, looks great, very professional. I would recommend to anyone. read more

These guys did awesome work with my car. I was working in a budget and let them know that up front, but they went out of their way to take good care of my car and make it look as good as new. They even replaced an antenna that had been missing for months, with me even asking. The work was great, and Raafi was a pleasure to deal with. read more

My daughter ran over a tire on the freeway damaging the under carriage of her car (it was hanging down), we took it to Burbank Collision Center and Raffi was awesome. He was the only person who asked if my daughter was ok (I called several places before choosing BCC) and he was professional and courteous. He told me he would look under the car and assess the damage. He called me a few hours later and told me it was just a cap that was loosened from the blunt force and he put a new one on and the car was ready...no charge! He added that he drove the car to make sure it would be safe for my daughter. I bought him a Starbucks gift card to thank him for his kindness. I would absolutely recommend Burbank Collision Center and I hope I don't ever need them, but I would use them without any reservation. read more

Befuddled & disappointed as to why Raffi only completed part of the work he promised to do, especially after offering to pay him extra for a couple of minor scratches unrelated to the accident (someone rear-ended me in a parking lot). THIS WAS THE MAIN REASON I WENT TO HIM & not others, who had given me better quotes! Although he had the car for about 3 days, he said it was ready, so I dropped off the car rental & went to pick up my car. Upon inspection, I went to feel the area of repair & he stopped me, saying it was still wet & not to touch it. Apparently, the car was NOT ready, as it was still wet. The rear end bumper/corner looked brand new, yeahhhhh, however, he only fixed one other minor scratch that was on the hood & ignored the two scratches on back side door he promised to fix. To top it off, the driver's door had an extra mark/scratch on it that it didn't have when I brought it in (I took detailed pics of my car beforehand)!! I was really hoping Raffi would be different, as in, trustworthy, but he let me down. I just can't figure out why he wouldn't do it right in the first place, since I offered to pay whatever I had to, to get it done! If he was too busy to do the work at that time, he should have said so & I would have rescheduled. Update: Thank you for your response Raffi, but you shouldn't offer to do work for free (that I offered to pay extra for (unrelated to the accident's cost), forget to do it, & then try to do it last minute; after I showed up to reclaim my car. Adding insult to injury is even worse. You do good work, but you need a bigger shop & more help. read more

Adrian and his shop not only fixed my car to complete perfection, but they truly prioritized customer service. I had taken in my first fully purchased, brand new Buick Cascada and sadly I also had my very first car accident in her; passenger side door was ruined as well as the bottom rocker panel. I got quotes for 9 other shops and upon organizing each shop based on quality, cost, and customer service-I went with this shop. Now, this being my first autobody visit and experience ever-I was nervous but Adrian completely respected my nerves and was beyond understanding with me. He allowed me to drop in and visit to see the car's progress whenever I wanted to, he called me 1-2x a week to update me, and at the end of it when I saw the complete fix it looked brand new again! There was one microscopic buff mark and a couple paint bubbles I saw, which he offered to polish and re-wax a couple weeks after. I took it back for that and on the same day those bubbles and buff marks were gone and they also washed my car (which is very generous of them). Overall this shop was fantastic and so was the staff. At one of my visits I had ran into one of the guys working on my car and he took the time to show me and explain everything he was doing. Fantastic work and a fantastic shop, all for a REALLY good price. So happy that my baby is back to her full glory. read more

Burbank Collision Center recently repaired the bumper on my 2017 Prius.They were courteous, timely and did an excellent job. They made the entire experience easier by even driving me to Enterprise to pick up a rental car. Raffi and Adrian were so easy to work with. I would highly recommend their service. read more

This is a top notch body shop. The work is excellent and their customer service is incredible! I would recommend them to anyone in Los Angeles and will use them again ANY time I have a need. read more

Phenomenal experience. They completed repaired a back bumper on a new car in 2 days for only $500. I will only use them in the future. Awesome!! read more

Took my car to BCC for a rear bumper fix. Someone had rammed the back of my wife's car and we needed a physical repair along with some significant paint touchups. These guys did such a great job that you can't tell there was ever a problem. They even gave the car a thorough cleaning afterwards. Couldn't be happier with these guys. Thanks BCC! read more

on August 31 i took my car for a repair to this place and they did an excellent job!!! the car was finish by the time it was promised and they even got it washed, the personal working was friendly and helpful. i truly recommend Burbank Collision Center. read more

If I could give a 10+ rating I would. Adriene and his staff are professional and very customer conscious. I had my car repaired in less time than anticipated and the quality of work was exceptional! I will NEVER go anywhere else and nor should you! read more

Raffi painted a diffuser I bought for my car and it turned out great. Not only did he do it quickly, but he also did it at a great price. I will definitely be back for other items! read more

Excellent customer service! I was in an auto accident and needed my car fixed quickly. At another auto shop I went to I was told repairs would take over a week, but Burbank Collision fixed everything in a couple days! They made my car look better than before I had the accident (better than new! I seriously almost didn't recognize it when I came for pickup.) Best of all, the manager was very honest and charged a price I could afford. In fact, I explained how tight my budget was and the manager went out of his way to accommodate me and make sure I could afford the price. He was super nice and even offered me a ride back home. Burbank Collision also washed my car for free after repairs were done and threw in some cosmetic extras free of charge. I will definitely reccommend this place and will come back next time I need any repairs. read more

Best body shop I've been to in California. Went to a few other highly-rated competitors in the area first, all of whom quoted me over three times the price of this place. When I stopped by for a quote, Raffi also snapped my bumper back on for free after other companies told me that was impossible and I'd have to order a new one. He had a bumper repaint job done in two days, and the end price was the exact amount he quoted me. Highly recommend this place to anyone, whether you live in the area or not! read more

I was introduced to Raffi at Burbank Collision center through my insurance agent. I had an accident which caused an extensive damage to the right front of my car. Raffi did a wonderful job fixing the car and my baby was as good as new. I am definitely recommending the business and Raffi to everyone knowing that he will do everything he can to make the customers happy. thank you Burbank Collision Center. read more

So happy with the work done on my Lexus. Burbank Collision Center replaced my passenger door and the whole side panel was painted! Awesome job! Raffi is very professional and helpful! Would highly recommend this shop. read more

I highly recommend Burbank Collision Center! I'm very happy with the result and how fast they were able to complete the repairs. I received quotes from multiple body shops in the Burbank area and they were by far the lowest. The whole process was very easy, honest, and efficient. read more

Raffi & Adrian are the Honest to God best in the business. They are fair with price and do wonderful work. They call to keep you up to date on the work and when they say it will be done, it is. I Highly recommend them! read more