I had an outstanding experience with Victory Auto Body in Burbank and highly recommend them to anyone needing collision repairs. From start to finish, the level of professionalism and communication was exceptional. The team was always quick to respond, whether by phone or email, and kept me informed throughout the entire repair process. Their openness and willingness to answer questions gave me complete confidence that my vehicle was in good hands. A special thank you to Mike, who went above and beyond during my repair. His attention to detail was truly impressive, and it was clear that he genuinely cared about restoring my vehicle to the highest standard. The quality of the work exceeded my expectations--the car looked fantastic when I got it back, and every aspect of the repair was completed with precision and care. Mike was also incredibly helpful in working with the third-party insurance company that was responsible for covering the repairs. Navigating insurance claims can be stressful, but he made the process much smoother by providing guidance, staying on top of communications, and ensuring everything was handled properly. If you're looking for an auto body shop that delivers excellent workmanship, outstanding customer service, and clear communication every step of the way, Victory Auto Body is the place to go. I couldn't be happier with the experience and the results. read more

I've had my car repaired in two different Auto Body shops within Burbank and Victory Auto Body did the better job. The staff who work here were considerate and took the time to check on every detail for repairs needed to the damage done on my car. Every staff member I encountered was professional, straight forward and understanding. I could tell they had seen it all-- and knew how to fix it. When I dropped off my vehicle, it was a smooth check list process. They are also AAA and Honda Certified which applied to my vehicle. This made it easier for me to know the parts I would be getting were Honda and the mechanics knew how to install it. They even requested a car- rental shuttle to come pick me up to my rental with Enterprise Rent a Car. When the repairs were completed it was 6 days ahead of their estimated time frame! Not only that the car was clean on the inside and especially the outside. It looked as if I had mild-detailing service along with a whole-car again. I will always look to these guys for any future body work on my car or repairs. They are my go-to now for sure! Nice job Victory Auto Body! read more

Victory Auto Body - Body Shops Near Me - Burbank, California

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I went to a few places to get a quote and was worried to sort this out by myself as a woman. This was the best experience I have had. The quote, was much more competitive than the other 2 places. Paul helped me out and gave me honest feedback and advice. The place is clean and a friendly atmosphere. The work was great and I left knowing this would be my go to place. I recommend to anyone without a doubt. Thank you! read more

I had a great experience with Victory Auto Body and Paint, especially with Jenny Aviles. I stopped by because a towing company had damaged my car and I needed an estimate. Jenny was incredibly helpful and made the whole process quick and easy. She took a few photos, told me to head home, and said I'd receive the estimate within an hour--completely free of charge. Everything happened exactly as she said, and the estimate arrived promptly. I really appreciate the excellent customer service and professionalism. Thank you, Jenny, for making a stressful situation so much easier. I highly recommend Victory Auto Body and Paint! read more

Amazing experience with the team at Victory Auto Body. Huge thank you to Derek for the consistent communication and updates on parts, repairs, paint, etc throughout the process. They did an amazing job on the repair and my car is as good as new. Highly recommend the shop for their impeccable work and excellent communication. read more

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I recently had my BMW X3 repaired at Victory Auto Body and I am very happy with the results. Damage to the rear door and rear panel was expertly treated to the point that the car looks brand new. Communication and professionalism was top notch throughout the process which made everything super easy. Highly recommend!! read more

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Being without your vehicle is never easy. Appreciate the communication from your team. The quality of work was top notch! Will certainly recommend Victory Auto Body to friends and family. read more

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These guys were so great! They have a great friendly team and the car came back a day or two EARLY (and that never happens). The car looks as good, maybe better, as it did when it went in!! They are Magic at Victory! Talk to Mike.... read more

Family owned and operated and it really shows. I've had the unfortunate luck to need body work on my car twice recently. One was a major accident and another was a minor one. In both cases, Victory Auto Body was super responsive, gave an estimate and was able to get the job done on time. Since I originally bought my car used, I can easily say my car looks better today than when I first purchased it. Very happy with the work they did and the pricing was very fair as well. I would highly recommend Victory Auto Body for any body work from small or major. read more

I have been doing business with Mike and Victory Auto Body for a couple years now for my clients in and around LA. The work whether it is an insurance job or out of pocket is first rate. I happened to be in LA last week and my rental car got scuffed on the corner of the bumper. I called Mike and he took me in right away and got me turned around in less than an hour. It's like it never happened. The crew and Mike could not have been any nicer. The work was perfect and he saved me from hours of paperwork and headaches with the rental agency. Mike is old skool: great service and top quality work for a great price. Thank you Mike! Lunch is on me! read more

Great experience with Mike and the rest of the team at Victory Auto Body. The repair and paint work was done perfectly. It took a little longer than expected, but the delay was from waiting on parts to arrive. The team was communicative and responsive throughout the process. Highly recommended. read more

Honest body shop that does good work. Took some time, but I was extremely happy with the outcome. John is a G. True gentleman and professional. read more

I had a very frustrating experience with this body shop. I first went to them in December to get an estimate. After calling and following up about 6 times, nothing was done. Eventually, Michael asked for the VIN number again, which is understandable--we're all human and mistakes happen. However, I brought the car back again on January 13 so they could take pictures and submit the estimate. Even after that, the estimate was still never submitted and there was no progress or clear communication. In the end, this whole process was a complete waste of my time, and after waiting far too long with no results, I decided to change to another body shop. read more

This shop is disorganized! They give you an appointment and when you arrive they say they don't have you scheduled. They don't have anything available for weeks out! You're better off going elsewhere and the owner acts like it's your fault and takes no accountability. Terrible service. read more

Amazing service! I went in to fix a loose piece on my bumper, when they realized they could fix the piece without replacing the whole bumper they made the fix for free! I'll definitely be back and will recommend to everyone I know in the valley! read more

8 months later and I'm back with a second car accident. This time I was rear ended and of course I called Victory Auto Body for help. Thank you guys so much for the beautiful work that you do. Thank you for giving me car back a week before completion date. I recommend this team 100%. Happy Holidays! read more

It was an absolute pleasure working with Mike from Victory Auto Body! I am super happy with the work they did; the work was top-notch.  He went above and beyond to take care of the issues. Working in the insurance industry, I have sent many customers to Victory, and they have always been extremely happy with the work and service. Highly recommend using Victory Auto Body if you ever are in need! Thank you, Mike and your whole team. read more

i have had the pleasure of using Victory Auto Body for repairs in the past and this latest time was just as pleasant. The fellows doing the assessment of damages are knowledgeable and accurately diagnose the work to be done whether Insurance pays for it or I pay for it out of pocket. They are friendly and make an extra effort to reassure the work will be done as quickly as possible and to my complete satisfaction. I highly recommend them. read more

This is the only place I'd trust with my car! Victory Auto Body is great! They fixed my car quickly and had it looking as good as new. Derek and John helped me and made the entire process stress free. I can't recommend them enough! read more

The service done on my vehicle showed great work, and the punctuality of how long it took was incredible. Because having no vehicle to commute to/ and from work is always stressful. The staff was accommodating and was always ready to explain well and effectively whenever asked. read more

I love this auto body shop so much! This is my second time going to them. They give great customer service and quality of work. They buffed out a scratch that I had in the front of my bumper not pertaining to the initial rear ending accident and polished my rims for me. I'm so happy with the work done. My car looked brand new again. -2022 Mazda Miata Driver read more

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My insurance adjustor gave me (4) options for a collison repair and I went downt he line looking at some of the reviews. Victory Auto held a high star rating. It was the furthest from my home, (5 miles) but I am so happy I went with this location. From the moment I made my appointment with Michael, until I arrived and dealt with John, it was just the most welcoming and secure feeling after being in an car accident. John was so helpful and made some very nice recommendations for me to consider with my insurance comapny just to help me overall. He was able to reommend a rental, and got me a lower rate to help me with any out of pocket costs. Midway Rental picked me up and the overall quiality of the initial intake for my vehicle was just a overall great amount of customer service. We need this in the world today and I am super grateful. I will be happy to post and update once my car is compelted. Thank you Victory Auto for being authentic and helpful! read more

Mike and the team here were amazing. Needed something done quick and Mike made it happen, very accommodating and friendly guys here. I'm so happy with the results and this place is the spot to go if ever in need of a body shop. Definitely will be returning if I ever need to and will recommend to family and friends. Thank you Mike! read more

Victory Auto Body is the kind of place you feel at home and should feel at ease about repairs of all kinds. The staff are genuine and repairs made are all necessary. The body shop charged 3 times less than another store. I felt completely at home and will be recommending them going forward to all people in need of quality work. read more

Victory Auto Body - Body Shops Near Me - Burbank, California

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Victory Auto Body did a fantastic job in repairing my Sequoia. I'm going to highly recommend them to my friends. Thank you.

This was my first experience with a body shop. I did my due diligence to find a shop that had a good reputation and victory. Auto body did not disappoint. John was my first point of contact and he helped ease any worries that I had. John was very straightforward and professional. I am very happy with the work that was done to my car. read more

I contacted the shop for an estimate of an approximately 14-in scratch on my door. It is a 2017 Toyota. The estimate was $3,771.62 and included all kinds of unrelated parts. The vehicle is otherwise in virtually mint condition. When I telephone and wanted to leave a message I was rushed off the phone by the person speaking to me who kept interrupting me and I just wanted to leave a detailed message so I could avoid playing phone tag. I do not think this shop has time for you I think they're very busy and honestly did not really like the interaction whatsoever. read more

Victory Auto Body - Body Shops Near Me - Burbank, California

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Came in because of a collision all along the side of my Subaru Outback. I can't heap enough praise on this team. They were extremely friendly and supportive, they were communicative the whole process, they had my car done much earlier than expected, and the repair was just as good as new. There were a couple minor hitches in the computer and one of the doors needed a little adjustment/lubrication and they went above and beyond to repair everything quickly and completely. I really can't recommend them enough. I felt relief knowing my car was in such good hands. read more

Came back to give a shout out to Mike. After a great first experience, we brought our car in a second time when it was smashed into while parked on a city street. The vehicle was in need of major repair and after two weeks, we picked it up but I had a feeling that something wasn't right. The trunk wasn't closing like it used to and there was now a rattling sound coming from the rear while driving like if something was loose. I brought it right back to Victory and expressed my concern. One of the guys took a look and assured me nothing was wrong. So, I took the car -- just happy to have it back. But after moving across the country and dealing with the rattle all along the way, I took the car in for something minor at my new local shop. Immediately, the owner pointed out that the trunk was misaligned. I explained the previous work done and, although this was for a non-related issue, they went ahead and realigned it for me. The rattle is now gone. They also pointed out that a seam seal was missing underneath, which should have been done during the initial repair. Because Victory follows up frequently for feedback, I reached out to let them know what happened and how this new place validated/addressed my concerns. I tip my hat to Mike for apologizing for the whole ordeal, taking accountability and doing his best to help remedy the situation. As he said -- no one is perfect but they always aim to treat people with kindness and fairness. That's all you can ask for! If I still lived in the area, I'd give them another shot. read more

My husband and I have been going there for over twenty years. Everyone is great and have a lot of knowledge about repairs

Hey y'all, you asked for reviews because if you get so many great reviews by the end of X month, your boss will do whatever promise is made... happy to update if it gets addressed. Don't think it's malice, but competence or complacency is a concern. Where's my engine cover and air intake? I did call as soon as I discovered it, was told to call back Monday, and they'd take care of it if they did it, but they don't normally do anything with the engine. Would not be leaving this review with a different response. No worries that I've been driving this risking engine damage, fuel damage, loss of power with the missing air intake, and possible damage to electronics with the engine cover missing. What's two more days to be able to discuss it, right? Didn't mention the rubber laying in the engine bay since we found and fixed it, but maybe that would have been what was needed in addition to cause some concern. The engine comment is good to know since the car was taken for the damage to the front of the car, so i guess there would be no reason to do anything in the engine bay... but yes, I'm sure someone broke into my car, stole nothing inside, popped the hood, pulled off the rubber and shoved it in the engine bay, took the engine cover and the air intake, and off they went. Makes sense. read more

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Friendly & communicative! Thoroughly explained what they noticed in my car, pointed out details, and were able to gauge how necessary any repairs actually would be without upselling. read more

Super fast service while handling your car with care. Mike runs the place with efficiency and even got me a coffee while I waited. Very fair labor price tag compared to the inflated Caliber Collision labor prices. A month long repair was shortened to just 4 days at Victory in Burbank read more

Wow. They did an amazing job on my Ford 150. Worked with Mike and he was an absolute gentleman. From start to finish the process was very smooth. They're shop was top notch. I could tell as soon as I drove in because everything was so clean and orderly. They arranged shuttle service to the rental car agency. They sent updates during every step of the process until the truck was ready for pick-up. They made the process so stress free. My truck looks brand new. Mike was so courteous and profesional. Thank you Victory Auto Body for your service. Mike you're a Champion. read more

I was just at Victory a few hours ago- the engine shield underneath my Honda came off last night. This is the second time I've been there this year (the first was when someone hit my car while it was parked ‍) and I must say: John and his entire staff are genuinely GOOD PEOPLE who care about their customers. I never felt rushed, they went over multiple options with me, and printed out estimates for parts. I had to go to a dealer after to have a new part installed and I felt prepared and confident thanks to him and his staff. THANK YOU!!! (below is Karo and I holding up the part that broke off LOL) read more

Victory Auto Body - Body Shops Near Me - Burbank, California

The repair service was very quick, only a week for a pretty serious service. It was ready the exact day they told me it would be. They were informative throughout the process, and washed my car making it look super sweet when I picked it up. read more

Victory Auto is my go-to body shop. My wife and I have been taking our cars here for repair for about 7 years. I really can't give them high enough praise. They are professional, organized, good at communicating, helpful, fair-priced, and most importantly - the body work they do is high quality. Most of the times we had work done here it was with an insurance claim. Michael, John, and the rest of the team are super capable and efficient, working with the insurance adjusters and basically taking care of all of the details, while keeping us informed of the progress. Highly recommend - great people and great service. read more

I got into a horrible accident and Victory Auto Body completed a miracle of a job repairing it! The staff was incredible working their magic to make my car look better than new. They were super friendly and kept me up to date on the repairs. They answered all my questions and were informative. The repairs were completed in a timely manner and my car was returned clean and shiney. A+++ to Victory Auto Body for an incredible job and incredible customer service! Thanks for making a tough and stressful situation easy. : ) read more

Outstanding service and communication. High value replacement parts. Experienced staffs. Highly recommended auto body repair shop

great repair of my car that was rear ended! Looks brand new! Very helpful staff, who provided updates frequently and answered all my questions! Thanks guys! read more