Culver's. Let's just say I'm happy they've expanded into MN. However, I'm happy because of WI…read morelocations like this, setting the bar high. Our meal was interrupted by an employee watching something on their phone in speaker, but that was toward the end of our meal. The bathroom and the baby changing station were clean. The changing station also had the paper towels in it - how often is that the case!? So five stars on that alone. Our meal was fast, warm, and up to Culver's quality. Staff was friendly and kind.

Not my favorite Culver's; recently stopped in for a quick dinner and we sat inside. The food was…read moredelivered to the table but wasn't hot. It was just warm. The cheese curds are terrible I'm not sure why Culver seasons their cheese curds. The Culver's by Walmart is much better. I always get a great burger. Christy on the edges and HOT. I will continue to eat at the original location. New location by Festival needs more training. Not up to Culver standards.

Really hit the spot so to speak. Back home for a few days con mi familia. Love this place. Service…read moregreat.

Great tasting food and service. Everything was prepared and cooked to perfection…read more But I'm mostly taking the time to write a review mainly for one reason - the featured flavored custard at this location.The flavor of the day custard looked just like the advertisement picture. I know, that sounds like a low bar to meet but it has been so hit and miss with other Culver locations that it was a shock to be presented with something that looked like the picture. It was full of ingredients and didn't look like a sad, sloppy mess or just a few items gingerly sprinkled on top and calling it a day (I've had to go up to the counter and ask for a redo at other locations because my cashew ice cream had no cashews, it is literally that bad at some places). This location got it right. It was so tasty from start to finish. Kudos to staff who were working the evening shift on 10/19/2025! You were all awesome!

What exactly am I eating? This can't be real food. Used to be affordable, but not anymore. Way too…read moreexpensive for what they pass off as food. As far as fast food goes, this is the worst in my opinio

Quick food, great size ice cream cone. All of my friends enjoyed! The only -2 star takeaway would…read morebe the associates cussing very loudly on the job. Very clean restaurant!

This location is not new, not old, but it is always clean and fast. The food is what you expect. If…read moreyou like it, its all good. If you don't, why did you come? I enjoy they have a variety of side options (as in, not just regular fries). Shakes are usually good, and they have rotate in a variety (currently, Salted Caramel). For a fast food location, definately in the top half And, free wi-fi. That's always a bonus and something Hardee's should think about

The restaurant was clean, helpful and quick taking order. The food was great and when I asked for…read moreextra sauce they were more than glad to give me some. Great service overall

UPDATE: Keith, the manager, called and emailed me the very next day after I posted this review. I…read moream adding a star as a result. He handled the matter appropriately and demonstrated the qualities of a professional and effective store leader. I did emphasize to Keith that I don't know what the employee may be going through, and my intention was simply to bring the situation to his attention. He did not make excuses but was also compassionate, and it was clear that he genuinely cares about his employees and wants the best for his store. Writing a review really can help managers support their teams, so I encourage others not to write this store off if they have less-than-perfect experience. . . . Overall, I would typically rate this location five stars. The food is consistently good, ambiance is nice, and the majority of the team provides friendly and efficient service. While there have been a few occasions where my order was incorrect, even after being remade, I understand that mistakes can happen. That said, I do want to address a recent service issue that was disappointing. During a recent visit, my partner and I were assisted by a staff member named Shelby (red hair, mentioned only in case she was ringing under a different name). Her demeanor was noticeably unprofessional and unwelcoming. She appeared visibly irritated, was abrupt in her interactions, and handled items roughly, such as slamming cups, which made us uncomfortable as customers. We frequent this location approximately four times a week, and after this interaction, my partner returned on a separate day and experienced the same attitude. Given how often we visit and how much we generally enjoy this location, this was particularly disappointing. In fact, we found ourselves questioning whether we had done anything wrong during the ordering process due to the negative reaction we received. Because this is a small community with many regular customers who value this Jimmy John's, consistent and respectful customer service is especially important. For this reason, I am adjusting my rating to three stars. I hope this feedback is received in the spirit intended, to help improve the customer experience and support staff development moving forward.

Ordered food. Never recieved. Owner and manager refused to give a refund. Very rude customer…read moreservice. No food. No refund.

The service is amazing. I got my order and it was perfect, I've never had a problem with any mess…read moreups. There were these 2 workers who especially caught my attention. One blonde girl with freckles and a girl with long brown hair and glasses. They made sure I had a great experience.

When I came to visit the employees were very friendly and held a steady conversation with me. They…read morewent above and beyond to make sure my ice cream was to the highest quality and size. The building also gave me a sense of nostalgia and the elephant gave an amazing touch!

First off I was standing as far away from the counter as possible so I could look at the menu so I…read morecould make my order. When I was yelled she yelled I guess your staying here then. After that she said at by Amy what's the name for the order I said I'm still looking at the menu she what I can't hear you back there so I yelled some and said I'm not ready I'll let you know she scoffed at me so finally we were ready to order my wife ordered the food and the menu was misleading it said upgrade your drink and get a extra side we did that and that's not how it works you pay for it all dawn the manager could not even help then sitting and waiting for the meal dawn comes out and tried to act all nice and then said it's gonna be 45 min before they have the chicken made. So we then just decided to get a refund and leave the refund was fine and went well probably something they have a lot of practice in honestly I will never come to this location again it's not all the kfc restaurants it's just this location the one in eau Claire runs short handed and still they do a great job

Mysteriously closed when I stopped 7pm today. Had driven all the way from Menomonie. No notice on…read moredoor or drive up window. Lights off. 2 cars entered as we left.

We called Taco John's before we ordered. Jessica answered promptly advised us to go ahead and order…read moreon door dash and she would ensure it was prepared correctly. It was. Thank you SO much. We greatly appreciate your customer service.

Store opens at 6. Can't use the mobile app until after 7. Super annoying. Food was good at least.read more