Thanks to the young kid at the window (John). He made my day he was very sweet and respectful. We need more workers like him in this world. There was a situation where the workers forgot to add my dipping sauces in the bag which I left and ended up turning round to come back. John was very sweet and brought out extra sauces more than enough. He even apologized for the misunderstanding. Please give him a raise, he DESERVES it. read more

They're having people move back in line to a closed window to keep time down instead of letting people pay an wait

I went to this Burger King at 5:30 in the morning on March 1, 2024. They open at 5 AM but I was told at 5:30 they were closed. I spoke to the owner on the first opened up and told him I hope this BK does not go down the toilet. He assured me it wouldn't. It has. read more

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Worst customer service ever! This isn't the first time this is about the third or fourth time because I continue to give additional chances but never again. Got passed over a couple times by the car in the other lane getting your orders taken before mine when I was sitting there already. Told to stop by the little disrespectful cashier before I even got to the window because they're on a timer! What in the world does that mean? It took them longer to serve for customers than it did for Chick-fil-A next-door to serve 12 customers! Everybody in the store has attitude! I will never go there again! Add that even after all that time, the food was cold! read more

I went out of my way through rain and traffic to go to Chic-fil-a but as you all know the location by the Walmart was packed so I jumped over to the Burger King. No one in front of me or behind me at the drive thru. I got my order and received soggy fries, a cold burger, a flat coke and only 3 cubes of ice which made it taste even worse and no napkins. Burger King please do not attempt to make this right by refunding me or giving me a free meal. If you want to make it up to me give me a certificate to Chic-fil-a and we will call it even. read more

Awful service I literally have never posted anything on this account but stay away from this place they do not want or care that you are there. The two employees there were really rude off the get go when I came through the drive through. I ordered 3 things A whopper with cheese, chicken fingers and onion rings. My whopper had no cheese even after I specifically asked for it the chicken fries have definitely been sitting out for several hours and to top it off I tipped these fuckers and they didn't even smile or say thank you. Why would anyone go here after coming here once. I never plan on returning to this location again. Mind you if it was busy at the location thats one thing but there was only one other customer there besides me. How do you fuck up that bad. read more

Burger King - a hamburger and pickles in a wrapper - Burgers Near Me - Fort Myers, Florida

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It toke 23 minutes to just get a double woper. And was just 2 car on the drive tru, besides mine. Bad service!!! It was supposed be a FAST FOOD Drive tru!! What a shame! read more

Tried the new quarter pounders today. Very big beef and much bigger than the competitor. I went through the drive thru which I was greeted immediately and didn't have to wait long. Overall good experience. read more

I know it's a new store, but... They messed up my order in drive through. I came back, they messed it up a second time. I came back, finally made it right read more

I don't really bother with reviews even when the service is poor or the food is bad but this is the absolute worst Burger King I have ever been to. Not only was the service incredibly bad but the food must have been a day old and the restaurant is filthy! I keep my expectations of burger pretty low bc it's cheap fast food but this is ridiculous. 0 stars the only reason I put one is because I had to. read more

Very rude service. The srive thru wondow person was not professional. She tried to get me to pay and leave my food. I think they need better service. read more

Worst BK on planet, that is saying a lot because most are iffy. Rude counter attendant that needs to find a new job if slinging burgers into bags is too much for her. read more

If I could I'd give it no stars. Waited almost 20 minutes in the drive though with about 6 cars behind me and one car in front of me. Absolutely a waste of time and money here. So slow and the people are rude. Don't even give a chance to say what you want. I'd go to McDonald's or another place for lunch. Don't waste your money here. read more

I came to this Burger King tonight at about 9:30 and had horrible service when it came to the manager that was on duty her name was Sharon I believe. We asked for a milkshake and her instant response WITH AN ATTITUDE was it's down. Jokingly we asked why and she replied with because it's the end of the night and we need to clean it. Mind you her tone was so rude. The only person that made this visit worth it was Ashley she was so politeand really made my night. She is the reason we will come back. read more

This is the worst Burger King on the planet. RUDE and cannot listen enough to get an order right. I ordered a garden salad and was given a wrong salad that included bacon. I then told them there was bacon in the salad and it was the wrong salad. They had the audacity to pick out the bacon and hand me the same salad back. That's when I spoke to a not so helpful manager. Just awful! Avoid this location! read more

The service here is awful. I ordered whopper only catsup and mayo and when I showed them it was wrong they got an attitude. Last time we go here plus all our friends who had similar experiences. read more

Placed order on line 4 subs picked up got back to work found only 2 where made right and 1 that was made wrong had hair in it only found out after 2 bites got sick. Called main office not the store to make sure that the owner would get my complaint, the office said the owner and area Rep. will get this info I gave order # date and time all details an ask for someone to contact me, no one ever did anything on call no email nothing. I will never go back to that firehouse subs ever. Never had a problem at any other firehouse subs just this one Fort Myers Florida collage Pkwy. Still waiting for reply. read more

I love BK over MD anyway, but 15 min waiting on a burger,3 chicken strips, and 3 drinks is just crazy.... If you go here hope you have time to spare read more

After a long day at work, their number 5 is the best! No way I would choose any other place love it there!

I love Burger King over Mcdonalds or wendys when I want fast food but this particular location is the WORST BURGER KING YOU CAN GO TO! HORRIBLE SERVICE! read more