I love this place! The worker was so kind! And the food was amazing! This place is amazing! read more

Burger King - Burger king bag with chicken fries and Chocolate Chip Cookie! - Burgers Near Me - Lemont, Illinois

2 orders in a row and both times messed up. First time they just didn't add the bacon to my whopper. It happens, got a credit and moved on. Today didn't have lunch, so I say I'll use my credit and get a bbq bacon whopper jr. To my shock I got some deep fried pickle that was spicy as hell. So glad my chrons might kill me so thanks for that surprise BK. I'm done with this location and it used to be my favorite BK. But when English is not the language of choice for any workers, I guess stuff gets lost in translation. At this rate it will either get closed or have ICE called on it. read more

Came for lunch. 3 people were working behind the counter with drive thru customers. I stood at the counter for 5 minutes. No one even acknowledged I was there. We left. read more

#38/2024 This is a Burger King that's been through many many changes up and down. I ate here a few times over the last year. Contrary to what some of the reviews say this is my experience when I was there the other day. I walked in I was greeted immediately. I noticed the store looks very clean the dining area was clean. I ordered a number one I think it is the original Whopper meal no pickle no onion. I asked for no salt on the fries came with a drink I had a Coke zero The food came out quick and fresh the other thing I noticed it has a working play area for the kids a lot of them have been closed through the years. This one was open and quite a few kids were having fun in there. Staff was very professional. I have noticed though when I have comments in the morning or in the afternoon I don't know what goes on on the night shift with the dismal reviews but that's not for me to say. It's like any other Burger King. But the quality of the food during I would say the even on the weekend around 12:00 1 p.m. is very good. Therefore I give above average it's a four-star on my end. read more

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Burgers are good here but I came for the tacos. The tacos are deep fried and very good. My wife gave a thumbs down for the tacos I guess they're not for everyone. read more

The manager here is great. I custom order a lot and he always makes sure my meals are done correctly. I always get friendly service here as well. The place is clean and so are the washrooms. read more

They are always very polite. I went in yesterday through drive thru. I ordered and parked waiting for my order. It was done in less than 2 minutes. When I got my food I told him I forgot to order ranch and was about to go in. He offered to get it for me so I wouldn't have to leave my car. Best drive thru service around here! Makes coming here very pleasant! read more

I'm unsure what the deal is with this specific BK, but all 3 times I've given them a chance they sorely disappoint. The first time we went for their summer 0.99 milkshakes, as advertised there and elsewhere. However, we were told whipped topping would be extra? What? The advertisement clearly shows whipped topping on the special. Second try I ordered the Whopper/Impossible Whopper for $5 as advertised on the BK app. I was not given a receipt, but later looked up my credit card purchases and it showed I was charged $6 plus tax. What, times two! I called and was told a manager would return my call but that they typically upcharge a dollar more for the Impossible. How is this possible when it is clearly advertised for $5? I escalated it to corporate and surprise surprise I was never given the courtesy of a returned phone call. The third and last time was the kicker. I ordered an Impossible at their regular price of almost $7 and per the BK app, had the opportunity to receive a kid's meal for free with any purchase. Now, in past experiences I am always told to "just show the coupon at the register" because they can barely hear me when I order. I did not mention the coupon at the speaker box, but did while paying. I was then reprimanded that I should always mention said coupon at the speaker otherwise they will not honor the coupon next time.....okay......I am an adult and I don't need a tongue lashing from a man working supposed customer service. He then acted exasperated as he messed up my drink and later when I asked for ketchup. Oh, and my child's kid's meal fries were absolutely burnt. This BK is a poor excuse for a food establishment. Customer service is to be desired and they just do not fulfill. Never again. read more

Just a quick look around this location you can tell it is impeccable and very clean I was very happy with my visit there!!! read more

Burger King - Cash out - Burgers Near Me - Lemont, Illinois

FOOD POSIONING CENTRAL! I know 6 people (including myself) that have gotten food poisoning at this location. Not a busy location so everything goes bad. The employees won't even take your order inside unless you are Mexican. Good luck! read more

Update: Don't go to this Burger King if u actually want to drive away with what u ordered!!!!!!!! Haven't been in here in years and went tonight. The remodel looks great and it was so clean! The food was fast and hot and the workers were all very polite and helpful. Definitely gonna put that Burger King back in rotation!! read more

First time I went here they forgot to put the burger on the sandwich. I called and they said they'd comp my order next time. Second time I went, "Lou Lou" told me there was a burger on there the first time and she wouldn't comp my order. She continued to argue with me! So unprofessional! She wouldn't give me my money back and told me there wasn't a manager to talk to!? Disgusted with the service at this location. "Lu Lu" is terribly rude and does not know how to treat customers. Definitely contacting corporate for this one. read more

Maybe my second time to this location. The bun was stale and the lettuce was an end chunck of the head. Pretty sad!

I went through the drive through and ordered one large and 2 small soft drinks. Got to the window and was told my total was $8.33. I about fell out of my car. For three soft drinks? That's a no from me! Couldn't do it. I get inflation but dang! That's pushing it!! read more

I had a taste for Burger King and was happy to see that they now have Impossible Burger . This is Burger is made from plants and it was very good. My guest had a Whopper which they stated was very good, but made the mistake of ordering a taco which was way over cooked/fried. This location has a drink machine that lets you combine flavors and offers many vanilla flavored options. The cashier was very friendly and brought our food to the table when it was ready. The dinning area was very clean and a gentleman was sweeping the floor while we were eating. I will be back again! read more

Not bad for a Burger King, Nice interior. Kitchen and dining room was clean, dining room has a coke freestyle machine when you can add flavors to your soft drink, my order was correct and good.. Service was a bit slow to take my order, But cashier was friendly read more

the odds of getting fresh food here is slim to none, buns are always stale , fries always old and cold , if you add cheese to a sandwich they will put it on a sandwich already sitting and microwave it making the lettuce nasty, this is coming from someone who eats there three times a week because it's one of the only options by my work , but tonight was their last chance . Avoid this location read more

This place is not truck driver friendly. Only their drive through is open and they won't open the lobby for those that can't fit through their drive through. I called to ask and was told no. read more

Love BK!!! I'm a fan of their whopper, chicken nuggets, fries, and shakes. I'd like to try their chicken fries one day.

I have to say my son and I thought the original chicken sandwiches are probably the best here at this location. I ordered 4 sandwiches because staff told me it was the same price as 3. I have not been to BG in a long time and this hit the spot. Hats off to the the cook and staff, we will be back read more

Customer service here is non-existent. Burger King has an app that gives you $2 Whoppers on Tuesday. However, the app doesn't work and the 'manager' won't honor the advertisement even when you show him that the problem is on Burger King's end. He would not honor any of our multiple attempts with the error being on his end. Such a BAIT AND SWITCH! Then he offered the current buy one get one for a dollar, which came out to be $6.50, but the sign on the front door said "two for $6". He said it was whichever you chose, but did not point out the lesser expensive value. Then, since I could not get the $2 whopper, I went for the $1 large fries (also in the app advertisement). The app now said I could only use one coupon. I did not get to use the other coupon- it wouldn't let me. So, I asked Byron (the manager), if he would give me the $1 large fries. He said no that we had to have the code. I said, after all we have been through, can you please give me the $1 large fries? He said he had to have the code for the register. I said, put in the $1 value fries to charge me and be kind for all my frustrations and give me the large fries. Byron acted like an idiot. He was blatantly being rude! Acted like he didn't 'get it'. Myself and my family will not return to this particular Burger King. There are several of equal distance who will get our business. NOTE TO OWNER: I have had many employees, customer service is key. I would have continued eating at your location, but BYRON needs retraining. The measly cost of an order of fries versus the loss of an entire family eating there in a regular basis. read more

This Burger King just sold me raw chicken nuggets. If my son would have started eating these, he would be going to the hospital. This is beyond disgusting. You can kill someone by doing this. read more

Burger King - RAW CHICKEN NUGGETS - Burgers Near Me - Lemont, Illinois

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This Burger King has reasonable prices, serves okay food, and has fast service. After ordering a Whopper Junior for the first time in a few months I had been surprised by the very low price, where it seemed as if they were taking a loss on my order. After arriving home and opening the bag, everything was correctly made and was still hot, however, there was an excess of mayonnaise on my burger, to the point where it was dripping out at a profuse rate. The fires were okay, reminding me of the cheap Ore-Ida fries you can get at a supermarket, with not enough salt and too little crunch, but for the price they were okay. In all honesty, it's about the same as what you should expect when you eat at a Birger King in the first place. read more

TERRIBLE. The staff here is terrible, they never open on time, or even close, slower than molasses, 15 mins for crosanwich, Seriously, Expired milk, Eww, Avoid this place like the plague. Worst BK I have ever had the misfortune of going to. read more

Burger King is known to grill and fry all their burgers and fries and use heat lamps for quick service.The burgers are always dried up from waiting far too long in the heat lamps. And to make matters worse, they put the buns and burgers together into the microwave (which make the sandwich soft and soggy). The drinks are 90% ice and the fries are handed out in rations.I only order the fish sandwich and fries.The buns are never fresh and the lettuce is old and soggy.The last few times I counted less the 10 fries in a small order.( Potatoes are cheap to make and probably their biggest profit maker.They should be ashamed of themselves with the few fries they hand out) This Burger King is never busy no matter what time you arrive.Now,I know why! I will stay away from this business and all other Burger King's. read more

Excellent service, every time I stop by the young men working the drive-thru are FANTASTIC! So friendly, helpful, and always have a smile when I pickup my order. Every drive thru needs employees like the two young men who have waited on me lately. Thanks guys great job! read more

Dirty dirty tables. The bathroom had pee on the floor but the nice thing is besides that house keeping the food was great. The nuggets almost always have one or two more in the bag and it was out to me almost immediately when I payed. read more

The man that says he is the manager here is absolutely terrible. When you try to complain to corporate I have received NO response. What kind of a company is this?? Never Never again read more

Its OK I guess....food was OK, very clean, just thankful the cashier spoke english because it seemed every other employee didn't.

Wish I could give this place 0 stars. Wish I could actually close it down myself. The staff there is incompetent and rude. It's always dirty inside. On this particular visit, I asked for a 10 piece chicken nugget. It should have been easy. Got home and realized the nuggets were spicy, and I didn't even get asked if I wanted spicy or regular. I can't eat spicy food. I called to let them know, and I got HUNG UP on. I called again and this time talked to a "manager" who couldn't even speak English. All he said was "your name please, your name please." I'm not giving you my name, why bother when I'm not even coming back. I guess getting spicy nuggets is better than getting raw nuggets like I saw in another review. Unbelievable, I almost got sick when I read that. Please, Lemont. Do something right and shut this place down. Make the citizens happy and actually put in a decent place. read more

Me and my mom got sausage biscuit and hashbrowns and HTC orange was good and everything was good breakfast

Wow how is the place open. The worst food service I have ever seen. No one speaks English every order is messed up all the Tom. Just close already read more

I come to this location everytime I'm feeling a whopper. Staff if always friendly and fast, foods always great.

I went to this Burger King located at 1276 state st. in Lemont,IL. on 6/13/2011 about 745pm with my husband and two small children. Inside Burger King it was empty, I should of taken the hint and walked away. There was three employees who were speaking Spanish amongst themselves as my husband was placing our order. As my husband placed our order our kids were very excited to go play in there play land. When I went back there with them, there was ants all over the tables and the floors. The outside of the slide had food stuck on it and was dirty and the high chair well I'm not for sure but lets hope that was part of a Hershey pie and not something else on the seat of the High chair nasty!!!! I took my kids immediately out of the play land and went into the restaurant. Every single table was filthy the floor looked like it wasn't cleaned in a couple of days. I advised my husband that we are not going to eat here! If this is how their tables and the kids area looked like I can only picture how the rest looks like. My husband spoke to the asst. manager Gabriel who was yelling at my husband that there is nothing wrong with the food that yes the place is dirty but that doesn't reflect the food when I advised her that this place has multiple health code violations and pointed them out to her that is when she decided to give me my money back. As we were leaving her and her coworkers were saying something loud in Spanish and by the tone in their voices I don't think it was sorry about your bad experience read more