This location, near my home, always has issues - rude drive-thru employees, out of advertised specialty items, Icee machine down/out-of-service, etc. I don't go to Burger King often, but whenever I do it just seems to be rife with issues it shouldn't be suffering from. This location is certainly far from regal, and the owners and management team should do better in order to get a loyal following. read more

My food was cold and my burger had way too much sauce and I asked for light I really don't recommend this location it should be shut down and the service was very slow read more

Dreadful. Whopper meat was ice cold. Bun was stale. Staff seemed uninterested. It was 12:30. Lunchtime. 3 cars in the lot. AVOID.

I ordered door dash and they didn't even refund my order because apparently the ice cream machine is down but I think the dasher stole it and the Burger King just takes like really long. I feel like this needed to be said sorry read more

Whopper was excellent. Cheesy bacon tots were absolutely terrible. Hard dried out and terrible taste. Seems like they were in a warmer for a few days. Don't get them! read more

Three strikes. No quality control or training occurring here. No way, or management just does not care. Sandwiches look like the ingredients to include the beef and condiments were thrown at a bun from 50 yards away every time. Managers need to do some periodic looks at what their people are sending out that window. read more

Burger King - Whopper? - Burgers Near Me - Macomb, Michigan

ordered a whopper meal, and the burger came with a golf ball sized hole in the middle of it, and the gap was filled with the piece of a different burger that was undercooked. literally pink in the middle. been eating fast food for 40 some years and this is literally the worst experience I've ever had with fast food. read more

Whatever happened to the Have it Your Way business model? A simple add cheese (I paid extra for) and remove the tomato request and they couldn't get that right? Of course, you don't know your SIMPLE order is wrong until you leave the drive-thru and get back on the road. I guess no one in the drive-thru line during lunchtime nor in the parking lot should have been a clue. Won't go there again. read more

Burger King - a receipt on the seat of a car - Burgers Near Me - Macomb, Michigan

You may ask, wow 5 stars. How can that be, based on the previous reviews? I will tell you. Yes it's another Burger King, another fast food establishment when we have so many to choose from but it really did shine above so many other Burger King's. After a while on the road, I'll be honest.... my first impression was the restroom. As I walked in, my first thought was, wow.... nice. Yes, lots of times it's a gamble on what we will see upon entering fast food restrooms due to rickety doors in the stalls, outdated sinks and hand dryers, outdated tile on the walls and a worn out feeling in general. But I was pleasantly surprised at the updated look this restroom had with a neutral color tone and the cleanliness of the entire room. Oh, I loved the powerful hand dryer by the way. So many hand dryers are lame as you stand there for minutes waiting for your hands to get 'sort of dry'. This one had them dry in seconds. The ordering area was also very nice, clean and bright and everything went smoothly. As we waited the short time for our food, we got our beverages from the clean beverage station. As we all have experienced, it's not uncommon to see sticky, messy beverage areas that are sometimes out of ketchup, napkins, straws or napkins but not this one. It was well supplied and clean. We sat down and our first thoughts were wow, not bad for a Burger King. It reminded me of a retro type look with the bright orange seats and orange color accents in a neutral overall tone. Everything was fresh and clean and made for a nice lunch which again, I must say pleasantly surprised us. The food was what we expected as far as what Burger King offers, so no complaints at all. If you've been here before the remodel, I'd say come back and see for yourself how the fresh look and clean restaurant add to the experience of a nice visit. So yes, for a fast food review, this one receives 5 stars from me. read more

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Employee left the bathroom without washing her hands! Went in to get a meal, stopped at the restroom first, needless to say when I realized she left without washing her hands I left without ordering. read more

This location was given the "three strike rule ," and they failed! Each time, two burgers were ordered without pickles, and each time extra pickles were added to the burgers! Never going there again! Past time for this location to be closed! If management/ownership cares about this location, they will respond to this review within one day! As of the date of this post, it is 205am on July 15, 2014. Bet there is no response due to the lazy attitude of today's society, that doesn't care about anything! read more

I order cheese sticks and the impossible whopper ans onion rings. I want to say the only thing good in my whole meal was the onion rings and Probally because the had to make them fresh. My cheese sticks was not hot at all. It felt like I was bitting into string cheese. And my hamburger was like a hard disk. It hurt to swallow it. A waste of money. I throw it away. read more

Burger King - My burger - Burgers Near Me - Macomb, Michigan

Went to this location a few minutes ago. First we were rushed on the drive through and were told we can't use more than one coupon per car (it's per customer) and we have 5 people. We did not get a receipt and were missing food. Horrible customer service!!!! read more

I have to give credit when credit is due. The food here is usually fresh every-time. No complaints about customer service. It's one of my favorite locations to come too. Whomever is running this location, keep doing an awesome job!! read more

Ok, I understand that it is fast food, but even at it's worst I have never experienced such awful customer service matched only by the grossness of the food. Started with ten minutes in the drive thru, by itself nothing to be bothered by even if 5-7 minutes of it was trying to get the young gentleman at the speaker to reengage so I could add cheese to 2 whoopers and make three burgers plain. When it's almost our turn to go to the speaker, I pull around and there is still no one behind me. I tell them at the window that I'm sorry but I needed the previously mentioned changes and the to younger people are very pleasant. The young woman disappears and then comes back with my food, and apologizes before saying they were busy and cannot remake my food because it is not their fault I miss order them. As soon as I disagreed with her assessment, the assistant manager came to the window and reiterated that I was in fact at fault. She tells me to stop yelling at her which I had not and did not do through out the whole encounter. I ask for the corporate number and she now agrees to remake my food. Only she just makes the plain burgers, the whoopers would alas stay cheese-less. At this point I ask my nine year old for the bag to double check everything, and I course, no fries. More attitude of course after she tells me, pull forward so that the other customers can have warm food, oblivious to the irony of her statement. She brings the fries out again with a side of the bad kind of sass, and now provides the corporate number and store number. Finally my daughter and I head home, bring the food in, and it is all cold and gross. Even the fries we were handed less than two minutes before we sat down. I live two football fields from this location and will go to the 23 and Gratiot location from now on. read more

$1.49 10 piece chicken nuggets makes my kids and wallet happy... That's all I have to really say about ANY Burger King.. We had time to kill while my daughters were on a GS train ride.. They had wifi.. It works. read more

Burger King - It is what it is, a run down A- typical Burger King. - Burgers Near Me - Macomb, Michigan

I waited 25minutes exactly in the drive through to get my Burger and small fries and they got my order wrong!!!!!!!!!!! read more

Burger King - Cloth - Burgers Near Me - Macomb, Michigan

Just left the drive thru mid order because my boyfriend asked what comes on the cheeseburger (as in what toppings) and the lady at the window had the nerve to get an attitude over a simple question. To be petty she talked to him like he was stupid and paused in between each item she said " it comes with ketchup.. pickles.. the patty.. top bun.. cheese.. bottom bun" never again will they get our business. Rude as hell. read more

Went through drive-through manager not wearing mask at all. I refuse my food and went somewhere else. Manager was handling cash taking orders with no mask on her face it was under her chin read more

The manager acted like she was insulted when she attempted to give me the wrong stuff, while I was there they took about another 6 orders and 4 of them had mistakes. The manager barely watched anything while I was there, employees were running outside or going into the bathroom to talk in there phone. Complete mess, all for a $9 combo. Next time I'll head down the street, these prices are getting ridiculous!! read more

I could not remember why I did not go to this closer burger king to my house but now I do. this restaurant must be a franchise restaurant. the management does not keep the store up at all. I talked to the manager and they said that the air conditioning has been down for a week. I do remember other time for other parts of the building or not working properly so I stopped coming there. read more

Burger King - Burgers Near Me - Macomb, Michigan

Best fast food experience I've ever had! If you like Burger King ONLY go to this location. Easily one of the better fast food locations regardless of company. I've gone a few times and every time they knock it out of the park! The food took slightly longer than normal so for my inconvenience they upgraded my shake to a large read more

If I could give no stars I would. I ordered, got up to the window, girls didn't know what soda was mine, so one of the ladies that took my order opened my cup, stuck her nose in it to smell it! ITS DURING COVID! Why would you EVER put your nose near someone's drink?! I will NEVER go back to this burger king. I cannot get over that she stuck her nose in my cup during Covid! HORRIBLE! read more

I'm giving them 3 stars because they're usually pretty good, but forgot my damn onion rings again!!! This is the 3rd time I payed for onion rings and they weren't in the bag they even gave me the sauce lol read more

For a business that's sits right by the base, the only military complex around and they used to get discounts to the military personnel just like every other restaurant in that row down Gratiot does and still does this Burger King decided they were going to take away the military discount because you know military makes up less than 1% of the entire population on the planet so that must have been too many patrons from the military going here and getting a discount it must have been costing this Burger King billions of dollars to give their 10% discount to service members who get paid way less than people with normal jobs but defend the life's in the freedoms of this country. So I guess the owner of this Burger King decided f*** the military let them pay full price even though every other restaurant down that row honors the military and gives a discount to them so this Burger King can f*** off read more

I used to stop at this Burger King about once per week for breakfast, until last week. While waiting at the drive thru window, I watched the woman serving and bagging the food continually wipe her runny nose on the back of her hand and continue to bag and serve food without washing. Because she was wearing a different shirt than others, I assume that she is a manager. I drove away and then felt bad because I didn't warn the people in line behind me. Bottom line is that unless you enjoy cold/flu/allergy snot in your meal, don't eat there. read more

I have stopped at this Burger King the last three Saturdays and ordered two cheese burgers with NO pickles the first time they had pickles, the next time the where cold (40 degrees) , this last time just bun and meat , no mustard or ketchup. 11/4/2017 at about 11:00pm read more

Stopped there on the way to work on 4/25/18 at 7:10am. Ordered a Ham, egg and Cheese croissant meal with large coke. Hash rounds good, along with the Coke but took one bite from the croissant and spit it out. NEVER had I had something so foul. Will never get food from here again. read more

I waited 25min at the drive thru window,the lady at the window was very friendly but the wait is always super long. the food is good but the service is so slow, it has been this way for years the management at this location is horrible and they are always understaffed. i have complained about this location to burger king and i have learned they dont care. Nothing will change, avoid this location. read more