Great burger actually cooked to order correctly! Excellent service and a good selection at the bar. This has to be the best, most overlooked, burger place in the BNA metro area. Prob because it's located in the "Avid" hotel a block or two the main shopping area. If your looking for reasonably priced, simple, plain but great food, a place where you can relax and get a good cocktail, Burger Theory should be at the top if your list. read more

Staying at the attached hotel and didn't feel like going out so just came down stairs to dine. There was only the bartender and several loud patrons at the bar. She did her best to stay up with things but really just a lot for one person. The classic burger i got was decent but was not cooked to order. It was over cooked and was not seasoned at all. Fries were luke warm at best most likely sat under a heat lamp for a little to long. Chicken strips were not hot either and no seasoning. The food was not great but at least the Blue Moon was ice cold and the bartender was friendly just overworked. read more

Very disappointed. One employee (back of house cook) trying to hold everything down at 5 pm. Food was decent, but staffing was definitely an issue read more

We had a couple burgers for lunch on a Monday. Overall very good though a bit expensive. We thought the service was good - unlike some of the reviews written during their soft opening. Or at least plenty of staff and we received our drinks and food quickly. Fries were hot and crispy - a good start. I ordered the Lone Star burger, which reminded me of BK's Rodeo Cheeseburger. Fortunately, I live the Rodeo Cheeseburger, and I loved this burger too. G built a burger, which she said was good. Missing the mayonnaise, but otherwise what she wanted. At roughly $15 for a burger, a bit pricey. But they have a fully stocked bar, lots of TVs to watch sports, and overall, one of MJ's better burger choices. read more

One star for the delicious super seasoned fries and star for the simplicity of the atmosphere/ cleanliness. I love salty and these fries were amazing. If you aren't a salt person I would ask for less seasoning. The rest of our food was severed in a to-go box after some kitchen and waiter mishaps. We ended up just sticking with the fries and wings. I always root for the new restaurant, especially not a chain one. So much potential, they could absolutely thrive but the staff needs guidance, and front of house training. Working in restaurants most my life you let things go and give benefit of the doubt but today was a very crappy experience. I would give it another chance because I feel the food would be worth trying again but probably not with the Littles ones in tow and perhaps down the road. read more

Burger Theory - Buffalo wings - Burgers Near Me - Mt. Juliet, Tennessee

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Awful service, mediocre food at best, and the atmosphere is melancholy. My journey starts with sitting down and waiting and waiting and waiting to get a menu, I finally get the menu. I try to order a beer says no, I say why? she says we don't have a bartender so there's no alcoholic drinks being served, so I order a sprite, after waiting for far to long the sprite comes, I take a drink and it's all soda water! I sit there and wait and wait and wait, she finally comes back with my food, I tell her that my sprite is bad. She's asked do you want something else? I say yes, Coke please, so I wait and I wait and she finally comes back with my Coke and then I have to ask for a napkin and silverware, she says I'll be right back and I wait and I wait and I wait as she finally comes back with the silverware and napkin. At this point I'm a bit irritated, and the fact that CNN was on literally every TV didn't help at all. Then I bite into the burger and it had little to no flavor, if it wasn't for the BBQ sauce it would've been terrible. DONT DO IT, go a few blocks down the street to red Robin or one of the many other restaurants in the area maybe even go to Taco Bell instead this place is terrible. read more

Came out on Thursday night for live music. It was wonderful. I ordered the build your own burger. Cooked perfectly. A side of onion rings was delicious and a generous serving size. My husband got the Rueben burger. It looked delicious too. His seasoned fries were very tasty. The meal came with a nice pickle wedge. Support the charity of the week on Thursdays and get 20% off your bill. read more

The food and service were really good. I didn't like the onion rings they were thick and dense not light and crispy. The burger was really good and the bar tender was very friendly. I would go back. read more

The food was very good. A lot of food for had a Cobb Salad, was plenty for the next day. And the Burgers are huge .

New burger joint in town, I love burgers, so I always have to try the new joints out. We went in with non biased opinions since we'd never been to or never even heard of Burger Theory. They are located in the brand new Holiday Inn & Suites in Mount Juliet. We were seated right away when we arrived, although we were unsure whether to seat ourselves or wait for someone. There were a few customers at the bar and 3 other occupied tables when we arrived, 2 left shortly after we were seated. After being seated, we quickly realized that it was a one man show. Bartender, Server, Table Buser (and he may have even been the cook?) running the restaurant. It is expected anymore when we go out to eat that service is going to be slow, due to staffing shortages, and the service was slow. But we weren't in a hurry. We started off with the chicken tender appetizer, sweet tea for me, and an 1897 Pilsner for the hubs. Tea, extremely sweet. I had to water it down a bit. 1897 Pilsner, hubs ordered another! The Chicken tenders arrived. They taste like they're hand breaded and then lightly fried and served with bbq sauce or honey mustard. Very good flavor! For entrees I ordered the Build Your Burger. I ordered it pretty basic; single Beef patty, medium, cheddar cheese, lettuce, tomato, onion, pickle and their KGB (Killer Good Burger) Sauce and mayo on the side with fries. Hubs ordered the Lonestar Burger, medium, with onion rings. When they brought out the entrees, the hubs burger was correct. Mine was made with a chicken breast. So the server took it back to be remade. I reminded him of the sauce and mayo on the side. He came back out maybe 10 mins later, maybe sooner, with my burger. Let's just say A LOT FASTER than it took to get our entrees to begin with. No mayo on the side. I waited several minutes to see if he'f return to request some, but he didn't. So I put my burger together, cut it I half and took a bite. I felt like I was biting into a microwaved, well done, flavorless burger. Yuck! Hubs said his burger was really good and was actually cooked correctly. Fries were hot and terrific. Onion rings are beer battered if you like that flavor, not for me. We had thought about ordering dessert, but after being there for 2 hours already (and not being offered any) we chose not to order and to pay and leave. I will definitely give them another try once they get staffed. And a big shout out to the gentleman doing it all on his own!! read more

This place was phenomenal when it first opened but now was not impressed. The bartender couldn't tell me if the beer was a lager or IPA. HIRE NEW HELP! read more

Bartender walked by us waiting at the hostess stand for awhile and said "we have no tables available" when I can clearly see multiple empty tables that just haven't been cleaned. No wait time was offered either. Staffing issues most likely the cause here, but this was very poor customer service and presentation. I will attempt to try Burger Theory again and will update my review accordingly. read more

For a hotel restarting adjacent to the lobby the kitchen makes a great burger. Onion rings best I've had in awhile.

Bro!! This place is amazing! Very clean and burgers are the best Ive had in a long time. I'd even put them above ML Rose. Don't let the fact they are tucked away in a hotel fool you. Check this place out if you are in the area. read more

Good restaurant, but they never seem to have the wines listed on their menu! Love the fact that it is inside the Holiday Inn. Perfect for travelers. read more

There was not a single person in the restaurant when we went. Server was very nice. Our order wasn't correct and wasn't completely corrected when we told them what was wrong. Food was just ok. read more

First off this is in the new Holiday Inn behind the new car wash on Belinda parkway. Our party had a reservation and we were immediately seated. There was only one waitress to deal with the bar, bus, and deal with the tables. She got our drinks but we had to ask for them two times because she forgot some. It took thirty minutes for our food order to be placed. A hour later we finally started to get some of our food. Three burgers came out then two more. Then a worker from the kitchen came out to see what food we didn't get yet. From the moment we got the first burger it took forty five minutes to get the rest of the food. It took going to the front desk to talk to the manager of our hotel to get our last two burgers. He ended up going in the kitchen and one of those last two wasn't even what we ordered. The food was awesome. Burgers were great, fries seasoned well, onion rings were awesome, and the burger sauce was yummy. But the service was horrible! The waitress tried hard but we never got refills on our drinks or were ever checked upon until we made comments we didn't get all of our food. I get it she was overworked. They did comp our meal which was nice minus the alcohol. I would love to go back once more servers are hired and whatever issue is happening in the kitchen is fixed. read more

Best Burger in Mnt. Juliet area! I got the house burger and it was MASSIVE cooked perfect and the waitress was amazing! Definitely be back!