Service was amazing and the food looks absolutely bomb , will definitely come back to this place…read more lady at the counter was super helpful

Sorry I was underwhelmed. I had heard such awesome things and was looking forward to trying. The…read moreburger lacked salt and was bland. The gluten bun crumbed and was so unappealing I took it off. My order was missing the fries. So I had to waiting while they made them. They were not busy so the order should be been complete. I will not return

Terrible customer service as they ignore any customers that go to the counter even if you already…read morehave your order placed and on the screen. Food quality wasn't that great either. And when I went to sit down I saw an employee eating food in the dinning room area from another restaurant. If I would've seen that before ordering I would've gone somewhere else. But I know this for sure I won't be back.

tbh if I could give this place no star I would. let's start with the fact it says 24hrs and they…read morestop taking drive thru orders at 7pm. and the only way to order after is through the app or DoorDash. How is it that a place that supposed to be about food service literally had no idea wtf i ordered???? I order on the app the app said it was ready I go tho the drive through and not only was the lady who answered smacking her lips cuz I said I had a mobile order but was hanging out the drive thru window doing tictoks. I go to the pock up window the guy asks me what I had I gave him the ne on my order and he said I can't see what or that is. I was confused because yall said it was done. Why say it's done if you don't even know it's done???? Then im telling him what's in the ord he says oh you had fries? Let me drop them now. Huh???? Wtf is going on??? Not to mention the girl that walked up to help he rubbing on her!! I just can't all because my 4 year old wanted a happy meal smh

They didn't fill my bowls up! Place could use a deep cleaning. They were out of chicken and steak…read morewhen I went. This location hasn't had a single 5 star review yet. I wonder why.... 0/5 experience

visited 3.13.26 around 230p and were told that there would be a 10 min, on items after 15 mins were…read moreadvised another 20 mins. Server at station was wiping trash from the station with gloves and touching customers food with same gloves. Multiple times visited the trash and even wiped their face and instead of changing gloves, proceeded to change one and continue serving food. I'm sure this was a major OSHA violation. After so time we asked about the wait time and the same server seemed annoyed and was very dismissive so instead we decided to take our business elsewhere so we just exited the location. Understanding she might've been overwhelmed but the customer service was subpar and we were treated poorly. I was very disappointed and surely will not return to this location.

It's just Checkers, but when you need food late night, they got your back. And now the drive thru…read moreis completely automated - a robot lady voice is who you speak to. Our order was perfect and fresh and they never forget anything. Delicious late night junk food; fries are the best fast-food fries, hands down.

If I could give them a half a star I would. I asked for a chicken sandwich without bacon and light…read moresauce if. Purse there was bacon on my sandwich. And I was super hungry not such the thing I was looking for.

Take out review…read more Placed a med to large sized order. 16 large subs (8 Italian, 8 turkey). The cut them in half and wrapped them individually. They provided a small bottle of oil and vinegar, and extra condiments. Everything was prepared and ready for my pickup time. They tasted delicious!!!

I am never disappointed with my sandwiches. Always good and always fresh. Great accuracy and…read morecustomer service.

I have lunch here at potbelly weekly. They are always spot on. Food is always fresh, hot and well…read moremade. Service with a smile always. The Michigan avenue location is The Best!

Where's the meat?!? This sandwich had the least amount of meat I have ever had... at any sandwich…read moreshop!!

I've never heard of this place and I was in the area. It's…read moreclean and has a lot of space. There's unique burgers here. I ordered the burger and it was too much for me so I will recommend trying your normal here first. And the Oreos and cream shake took me back to my diary cream days lol

Food had absolutely no taste. Food is overpriced. Services was ok. Can't tell who works there…read morebecause of no uniforms. (Not even tshirts). Drinks taste like water. Inside was fairly clean. Paper towel rolls on the tables needs to be changed. Has stains on top of the rolls.

The food was absolutely amazing. Staff was kind and fast with getting food out to us. The…read morerestaurant was clean and the playlist they had on was perfect. Zero notes. This place is going in my restaurant rotation forever. You're doing a disservice to yourself by not coming here and trying it.

So dont take this as a negative review, My First review was…read more5 stars almost 5 years ago. I have been a fan of this restaurant for years, everywhere I went everyone I spoke to I always said wonderful things about the burgers here. So when I came back to Detroit visiting goodburger was first on the list and highly prioritized. Entered the restaurant, looked better and improved. Went to the counter, was greeted by the cashier, ordered burgers for my and my partner. Instead of fresh fountain I was given a can of diet soda even though their refills used to be free, didn't mind, sat down and started waiting for my food, the person who brought my food literally placed the tray on my table, mumbled few words in the mouth and left, no "enjoy the food" or "let me know if you need anything elsel". Mind you I paid 35 bucks for 2 burgers with 1 side of fries. I was not at the drive through of Mcdonalds. Anyways all of these things can be ignored if the food was upto the standard. The chicken piece inside the burger was over cooked, fries in the burger, pale and no flavor, bacon, smaller then a french fry, store bought cheese like it was slapped on top with zero love. I asked for mayo and it felt like they ran out of mayo and just took the last scoop and smacked it on my burger, kept looking for mayo, couldn't find it. The side of french fries was good. No sauces on the burger either. I am highly disappointed and I hope the management reads this and fixes these issues, as I would love to stay a regular customer and change my review back to 5 star. For now it's 1 star. By the way you can look at the pictures from my older order attached to this review