Pros: quick service, yummy burgers. I had the veggie burger bowl and was surprised at how huge it was, I was pleasantly surprised. Free parking. Cons: they messed up my order but they fixed it right of way. read more

I recently visited the Aventura location for the first time and was interested in trying their burger and fries. Bought it to-go because it was during my work dinner break. They also have a kiosk to purchase with card-only. While entering their establishment, they had a lot of tables inside. They also have tables and chairs available outside as well. Their custard milkshake was soooo good! I definitely need to try their other flavors of custard milkshakes. Their BurgerFi Cheeseburger really hit the spot. The meat was cooked just right! To be honest, the milkshake kind of filled me up that I wasn't able to finish the rest of my food. I'll be back to try their other burgers and milkshakes! read more

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Visiting from out of town, my wife and I craved a simple but good burger. Not to be found here. Our burgers were overcooked to the point of basically being dried up hockey pucks. The toppings--veggies and dressing--were almost nonexistent. As in, the added mayo was a barely visible three dots. We could not tell any difference between the regular burgers on mine and the Waygu on hers. And, the chocolate shake had soooo much chocolate syrup it was almost too sweet to swallow. We should've just gone to Burger King, for half the price. Never going here again, and probably will avoid the whole chain. Truly shocked how bad the food was. read more

the burgers were thinner than a piece paper. the bread burnt, seats and table dirty. The cashier was high, yes, high. we won't be back. it used to be good, it was really bad today. read more

BurgerFi - Burgers Near Me - Aventura, Florida

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Great service fast and friendly Took order to go. Food was great the place looked clean Will definitely go back again read more

Great customer service, fast service amazing burger and fries and they people are very kind read more

BurgerFi - Burgers Near Me - Aventura, Florida

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Closes at 10 not 11 during the week ; we went around 9 and the workers were very annoyed we were there . Food was ok when we finally got it . read more

It's ok taste of burger and french fries felt warmed up. Good location and nice seating outside but it's ok for the back you spend, but burger king taste beer and chipper though read more

February 12, 2022 First time here and it's delicious. This is why I LOVE trying new places. Yes yes and yes. My husband enjoyed his delicious burger while I enjoyed my chicken tenders and French fries. So fresh. So hot. So good. Will definitely be returning!!!!! BurgerFi, come on and contact me to become a food model for you all. I would so enjoy that. SOOO DELICIOUS. read more

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There's a reason why when I want to splurge on calories, this is my chain burger place. After a bunch of sixteen hour workdays this week (and that I'll be fasting & running tomorrow) I stopped here. Still I changed it up, going for their "Fied Chicken Burger". I've enjoyed their burgers - both the classic ones and "Breakfast All Day" previos other times but wanted to feel "healthy" and ordered the chicken burger. Shanika and her crew were wonderful in attention and timeliness. First, she took all my culinary nuances - no pickles, no onions, add bacon and cheese, no mayo add bbq sauce - to serve a tasty fried chicken sandwich that was more chicken than breading and larger than the bun. Extra bbq sauce for the fires? Delivered! Oh and since I was in cheat meal mode, I ordered a strawberry shake light on the sprinkles. My sweet tooth was very happy, especially that she even added a hint of banana as requested. For that level of attentiveness and friendly service, 5 stars are definitely deserved. read more

BurgerFi - ORIGINAL FIED CHICKEN SANDWICH - Burgers Near Me - Aventura, Florida

Update to my previous review: Fortunately this location of BurgerFi has changed their operations and the wait time at the counter and waiting for food has gone back to a normal level. They've also staffed up the operation more and has very friendly staff. Thanks to the Assistant GM (can't remember her name), and her assistant Jameela for addressing the issues at this location. We look forward to returning and patronizing this location! read more

BurgerFi - The CEO burger with fries - Burgers Near Me - Aventura, Florida

Fries are not eatable, look and taste gross. Burger is tasteless. Will never come again. Bathrooms are dirty and disgusting. read more

BurgerFi - French FRESH-CUT FRIES (REGULAR) - Burgers Near Me - Aventura, Florida

First time here and the service from Dee was amazing. The food was really good as well. We were a little turned off by the price for the fries lol but they definitely provide what you pay for! I enjoyed the outside experience- nice weather and table setting. read more

Ok burger Over-fried chicken, not worth it at all. Looks like i came in the wrong time. Not sure if i want to recommend this place read more

BurgerFi - Overbitned - Burgers Near Me - Aventura, Florida

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Fries is overcooked and burned. Burger is tasteless, bun tastes is like a paper. Not recommending this place. Used to be good food chain but not anymore. read more

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I ordered cheeses burger and sweet potato fries My son favorite meal Place have very good vibe Fast service Clean kitchen and nice stuff read more

This location never disappoints! I will preference that you should bring your own cleaning supplies. I didn't see anybody walking around wiping down tables, but it was also very dead. We got a double bacon cheeseburger with the BurgerFi sauce on the side. We always get the fry and onion ring combo, with our fries we loaded with parmesan which is our favorite and the onion rings we got a cheese dipping sauce. We love this spot! always come here after going kayaking because they're fast, the food is always delicious, and the service is great. Also, BurgerFi has one of the best onion rings out there. read more

BurgerFi - Onion Rings - Burgers Near Me - Aventura, Florida

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My Wife and I were visiting from Chicago, IL. The Food was great! The Service was exceptional. Both the Manager and Regional Manager were present and engaged. I overheard them talking about areas of improvement. Thank you! We enjoyed ourselves! read more

Food is better when you eat in restaurant. Good service, sad ambience. Give the employees a boost.

Bad service definitely not at the standards for Burger Fi.maybe it was because it was an hour before closing or too close to the holidays but the service was bad and the food as well. I have been to a more than 5 different restaurants and by far this was bad. I'm pretty sure anyone who has gone to this place will share my opinion as Burger Fi I believe set the standard for burger places and this was not a good representation for them. read more

Since my normal go to spot has yet to reopen, I wanted a burger and fast food is not an option. So I decided to give Burger Fi a try.........now if you like Shake Shack, you won't like Burger Low Expectations Fi, sorry I mean Burger Fi! I ordered the CEO which has Swiss Cheese, Bacon-Tomato Jam and Truffle Aioli. I added a small fry and a fountain drink. I sat outside because as someone else observed the dining room is like eating in a meat locker. The CEO Burger was lackluster. I asked if I could pick a temperature for my burger and was told "all of our burgers are cooked medium. My burger was Waaaaay over cooked (it was well done at best maybe a little over) and kind of bland even with all the aioli and bacon jam accoutrement. The fries were an additional disappointment; maybe I should have requested fresher fries. It's a sad state of affairs when the best part of your meal is the fountain drink! Hopefully my stand by burger spot will reopen soon and won't need to go to (not that I would ever darken their doorway again) Burger Low Fi. read more

BurgerFi - Burgers Near Me - Aventura, Florida

Worst customer service. Went there at 9 PM last night. One cook and nobody at the counter. I asked the cook if anybody could help me and was told that "she is in the bathroom". Waited another five minutes and walked out. The place might've had four other customers. I'm surprised that this place has lasted as long as it has. read more

I personally think they're overpriced especially considering you have to purchase the fries separately. The french fries always looks old and stale, especially the small bits, once you get to the bottom of the carton container but the burgers (at least beyond burgers) are always the best and flavorful... that's the only reason why I keep coming back. Being a vegetarian, I'm just extremely limited to having a good veggie burger, whenever I crave one. read more

Our favorite BurgerFi location. Good always comes out perfectly, staff is always great and friendly. They have plenty of indoor and outdoor seating so that's great depending on your preference. read more

Terrible service, no body on the cashier, and the order took forever. Also the place didn't look actually clean read more

Today I was helped by Patrick & Ced, I received exceptional customer service and they were beyond friendly. I appreciate all the help . Thank you again .... And a special shoutout to Charles, he is the best when it comes to making those burgers read more

BurgerFi - Food was delicious - Burgers Near Me - Aventura, Florida

The fries are amazing! The night shift team is super friendly and welcoming. Thr outdoor area is quiet and inviting. read more

Yummmmm, is all I can say definitely need to make more stops here when I'm craving a good artisan burger. I got one of the original ultimate cheeseburger it was oh so delicious definitely close to BND burger in wynwood. Service was quick since I ordered to go & my Oreo shake was very tasty. The onion rings are also very good just lacked a little salt & they're pretty huge. read more

BurgerFi - Ultimate cheeseburger 2 patties & bacon. - Burgers Near Me - Aventura, Florida

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Customer service is trash! All on their phones , headphones on. No care about the customers. Ordered kids meals and didn't give juice or apple sauce. Had to legitimately argue over it! read more

This was my first visit to a BurgerFi. As a restaurant manager I can say this location failed on nearly every single mark. I'll start with the most important person for the face of the hospitality business, the cashier. Her attitude was about as salty as the fries. I overheard her telling a guest who asked if they had any more ketchup, "go fill it up yourself". Then, berate her co-worker on expo calling him an idiot. Then, when I asked for a cup she snipped, "for what?" Um... water. Because the place was on 30 minute ticket times? Her reply was an astonishing, "I better not catch you filling up with anything else!" Not to brag, but I came in here with a button up shirt and slacks. Not exactly how you treat your guests, Charline. Several patrons asked what her name was or for a manager and she didn't answer. I assume it's the one on the expo ticket as she rang everyone up. read more

BurgerFi - Burgers Near Me - Aventura, Florida

When we crave a burger, Burgerfi is our place of choice! Always fresh and tasty burgers. Love the urban fries. We always leave feeling satisfied. The staff is friendly, accommodating and came to our table to check how our food is / if order was correct. They are also following Covid precautions. (P.s - Get the red velvet concrete, you won't regret it) read more

BurgerFi - Red velvet concrete - Burgers Near Me - Aventura, Florida

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I have been to other burgerFI's before and they had an area where you can add more lettuce, tomatoes, mushrroms, cheese etc. this one did not have it but it could also be due to coronavirus.. Place was clean and fast. There was not a lot of people eating inside and all the staff were wearing masks. I highly recommend their CEO burger, so yummy and delicious! And do not forget to get some fries, they are super crunchy and flavorful. read more

BurgerFi - Burgerfi The CEO Burger - Burgers Near Me - Aventura, Florida

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Place is always closing early. I just want a shake!!! Ffs! Can't QSR's hire good quality workers anymore.

Horrible experience. I have no desire to return. Service experience was a ZERO. I ordered on the app at 12:13p. It said that my order should be ready at 12:28p. I got there early, at 12:18p. No other customers were in the store. I told the gentleman working behind the counter my name and that I was picking up. He checked the order board but didn't say anything to me. After standing there a minute or so, he inaudibly mumbled that it would be a couple minutes, without even looking at me. I wasn't even sure he was talking to me, but no one else was there. That it wasn't ready was not my issue because I was early. His lack of clear communication was. But I sat down and waited. Meanwhile, the Regional Manager was on the phone with someone complaining about the amount of ice in her drink and her burgers being like a hockey puck. I learned that the drivers prepare the delivery drinks, not the store. One other female customer came in and ordered at the kiosk. Then another gentleman ordered at the counter. By now it was 12:31p and I was still waiting. No other customers came in during this 13 minute span. I also did not see any delivery orders get prepared and placed in the holding area. One burger in an empty restaurant should not take that long, so I went to the counter to ask about my order. He looked at an order that had just come out and read the name, as if it could be mine. It was a female name, for the person that came in way after I did. I told him my correct name and said I already mentioned it to him when I first got there 13 mins prior. My bag was there behind the counter. He didn't even tell me or call my name. Not sure how long it was there but it was warm when I got home, so likely not THAT long. But it was SO dry. I know why the person on the phone said that theirs were hockey pucks. My burger felt like it was cooking for 15 full minutes and all the juice rendered out of it. Burgers should not take that long. Not in an empty establishment. Orders should be delivered or announced when ready. Hockey pucks do not belong between buns. 0 out of 5. I do not recommend. read more

I ordered my food at 2:13pm and got it 44 minutes later at 2:57pm. I have asked the manager twice why does it take so long and she didn't answer and didn't even say a sorry about it. When finally got my order the hot dog was burned. When I told them I don't eat burned items they told me this is the food what I have ordered because it is grilled...yes, I have ordered grilled hotdogs not burned. The manager didn't even say a sentence or sorry to me about the wait time or the food quality. Actually she ignored to speak with me. Very disappointing this whole place, they don't care about the costumers! read more

BurgerFi - 44 minutes wait time for 2 hamburgers and a hot dog... - Burgers Near Me - Aventura, Florida

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TRINA deserves to own her own location. she at 10pm at night has such beautiful energy and is such a happy person. It is rare to have the encounter and energy she gave when meeting her. She is top tier customer service and I'm happy to have met her. She is darling, and although it may be, just a moment for some I appreciate it. You never know how you behave towards someone may impact them. Who knew a late night burgerfi pickup with my husband would turn into. Me having hope in people to be authentic promote her. read more

Local neighborhood burger shop I thought it was pretty good. I ordered their Waygu jalapeño burger and asked for a medium and it came out well but other than that it was tasty and fairly juicy. next time I will try the brisket burger. The fries were good and refillable drinks were also a plus. Decor and cleanliness was good. read more

Got food an hour late, cold food, completely wrong order for what arrived and half order missing. I called store to check on status they said they were too busy to help I called the delivery person and she said the app caused the confusion. read more

I really had to take the time to write this review because I was so disgusted with what I saw. First of all I've been going to this location for years and never had a problem until last week. The staff is just simply nasty and I could not believe how they were all eating fries behind the grill with no mask no gloves and just cackling and giggling with no mask on while preparing food. One young lady was just scratching her head and patting it with her bare hands while behind the counter and the kitchen area. I mean seriously no gloves no mask and your hands in your hair while serving food is just unacceptable. Now let's get to the food that I ordered. A Burgerfi burger and veggie burger with Cajun fries. The veggie burger was good but the regular Hamburger was dry and very small I'm talking White Castle small for those of you who know what I mean. Not worth the price anymore, it seems like they cut the burgers in half or something. Anyway I will never go back there because it's just unsanitary and dirty period. They should be ashamed to allow the staff to behave like this. read more

I had some coupons to buy one and get one free for cheeseburgers so my boyfriend and I came here. The cashier was super nice and friendly. I love how this place offers vegan and gluten free options because not a lot of places do. They are more eco friendly than most places. If you are ever in Aventura, this place is a must try. It also has cute outdoor sitting area. read more

BurgerFi - Double cheeseburger - Burgers Near Me - Aventura, Florida