first time eating here, food was great. manager was friendly and staff was nice food was fresh too. would go again

I was curious about this place for a few weeks, wondering how in the hell they could compete with their neighbor Chipotle. They can't and won't survive for the following reasons: 1. hamburgers are mediocre at best. No seasoning. No sass. Just an ordinary round, flat, plain hamburger. 2. Roll was definitely day or two old and cold like the hamburger 3. Fries were limp and pricey 4. Decor is boring, nothing to draw you in much less keep you there 5. Not a soul employee was wearing a hair net. 6. The bill was almost $14 for lackluster limp fries, sprite and a single hamburger 7. There's more but suffice it to say I won't be back. And do we really need another middle-of-the-road hamburger joint? Burger Fi...who thought of that name? read more

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First time here, won't be back. Junior Burger Fi, was asked if I wanted cheese, said no. But it came with cheese. Junior Bacon Cheeseburger, bacon half cooked. Order of onion rings and fries is enough to feed a family of four. I wish they would make it half as big and serve half the fries because most of our order went in the trash. All told, this was a waste of $25. read more

BurgerFi - Burgers Near Me - Columbia, Maryland

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The food here is good. The burgers have good flavor, the chicken sandwiches are good but not great. The shakes are really good, one has churros on top! There are usually only younger people that I see working and they are nice but the quality can be hit or miss. The last visit my shake was made with a green banana (watched the employee make it) and had a few banana slices left on the bottom. read more

Great food, so delicious, the service 100/100 ... I love it, my favorite place in Columbia, the environment that good read more

The ultimate bacon cheese burger was amazing. The Parmesean fries were delicious. The only problem is I spent $40 to feed two people. That's too much for two burgers, one fries, and a couple drinks. read more

I was so excited to visit Burger Fi, because normally the only time I have it is at the Ft.Lauderdale airport so it always brings about good memories. I walked right in and can I just say that the inside is HUGE. There is so much open space I loved it, and it's also smack dab in the middle of Chipotle and Cava so you have you're pick of places to eat. The service there was excellent. The cashier had so much high energy that I felt like I wanted to keep on ordering off of the menu just because of it. I ended up getting the spicy chicken sandwich and an Oreo Custard and all in all was left feeling pretty full from both of those items. The spicy chicken sandwich was a bit different that all of the others which I did really enjoy howeverrrrrr, I felt like it was a little TOO bare bones for the price. The bun was a lightly toasted and perfect. There were two sauces on the sandwich: a ghost pepper honey and a spicy mayo. They were delicious, and not overwhelming at all. I didn't have anything dripping out of my sandwich when I was eating which I loved since I am a super clean eater. But other than that all the sandwich had to it were a couple of pickles and jalapenos. I just wish that maybe they could've thrown on some lettuce or tomatoes? Maybe that would've distracted from the heat but if I'm paying $8.50 for a sandwich I want more. That milkshake though....holy cow did it steal the show. It truly is a custard because I had to WORK to get anything to come up the straw and I freaking loved it. So creamy, and thick. I 100% will be coming back to try more of their flavors. They had a churro shake but I wasn't feeling very adventurous so I stuck to the OG cookies and cream and it sure didn't disappoint. The sandwich was a 3, the milkshake was a 10 so, I think that balanced out Burger Fi to a solid 4/5! read more

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BurgerFi is new to our neighborhood so had to try! I took my mom for lunch and we got two juicy burgers. I got the traditional burger on lettuce bun. My mother got the breakfast all day burger. Her burger came with bacon, hadrons and maple syrup. Can you tell which of us is looking to lose a few lbs lol. We also shared a fry. Everything was cooked to order so we had about a ten minute wait to carry it out. It was hot enough that it held up until we got home, about ten more mins. I was impressed at the flavor of the burger and surprised to find their regular burger is a double patty. If you want a single patty order the junior. I believe their claim to fame is all natural angus beef. I will say the burgers reflect that statement. Literature about where they source their meat from is on the walls of the restaurant and on their website as well. I rated four stars simply because to me a burger is only as good as it's competition. As much as I loved the burger here, I still don't feel they replaced the need for their across town rival, Shake Shack. If you're looking for something new to try and burgers are your jam, try BurgerFi! read more

BurgerFi - BURGERFI CHEESEBURGER BREAKFAST ALL DAY BURGER FRESH-CUT FRIES - Burgers Near Me - Columbia, Maryland

Had craving for a burger and it was either Five Guys or this place. Decided to try this place out instead. Ordered All Day Breakfast burger, CEO burger, kids cheeseburger meal (kids fries & juice pouch), Urban styled fries, and onion rings. All burgers were good. My kid actually finished the whole cheeseburger! The fries seemed over fried but still delicious, especially the urban styled fries. As for the onion rings, it was just ok. It was too big and the breading and onion combination was just not right for me. I wish they had more specialty burger options but it will do when I have a burger craving. The staff there seemed friendly and the place looked clean. read more

BurgerFi - Kids Cheeseburger (top left), Breakfast All Day Burger (top right), The CEO Burger (bottom right) - Burgers Near Me - Columbia, Maryland

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Dropped into this place since we love trying new burger places when in diff states. This place was PRICEY and the burgers a big disappointment being mediocre. The fries were GREAT tho thank goodness!!! read more

Food was good, but the cleanliness was questionable. Saw a couple tables left with trash on them. Most tables had numbers on them from previous guests, telling me no one cleaned the tables and pulled the numbers as they did so. The condiments were empty and a mess of dip cups and lids all over the counter. The bathrooms needed services as one was completely out of toilet paper, but had paper towels galore, albeit they were overflowing from the trash can and all on the floor. Again, the food was good... read more

Burgers are great, fries are ok, but the floors are dangerous! My wife and I slipped multiple times. We saw other customers slipping and a couple almost fell. read more

All burgers were amazing! Beef and veggie were delicious. French fries were hot. We sat inside and it was perfect. read more

BurgerFi - Burger and fries - Burgers Near Me - Columbia, Maryland

Burger was tasty but you need to be careful when ordering because some of the burgers come with lettuce, tomato, and special sauce even though it isn't listed on the menu that way. Fries were so-so. Sure they were fresh cut but they were not crispy and were overly brown. Given a choice, I would go to the Five Guys across the street. read more

Craving burger today and decided to stop by to try this restaurant. Menu is a bit on the expensive side as I paid $17 for both fries and burger. The fries were ok, the burgers ok, except the bacon was a bit too dry, almost a burnt taste. Also the burger was a bit dry, could use a bit of sauce or something. I'd say, they were very generous with their fries though. read more

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Brian was awesome. Took great care of the kids. Food was quick and all the kids loved it. Thanks!

Coming from hospitality I understand right now that things are hard for customer facing positions, but it's not that hard to open your mouth and be communicative to the customer that's in front of you. I was not greeted/even glanced at by the boy at the counter, I don't think he even said more than 2 words to me while I was asking questions and ordering. I'm not going to bethat person and say "I'll never come back to Burgerfi", but I might think twice about visiting this location again. Being charged almost $40 bucks because I was not informed that apparently you can't order a meal and everything is individual, even thought o asked for a meal was also a bummer. I assumed they did meals because the worker never corrected me and I ended up paying a lot more than I expected to. Pretty expensive for the quality of service provided. ‍ read more

It's always a red flag when a restaurant is empty during the dinner rush. My first interaction was with some kid that literally spent a whole minute staring blankly at a shakes menu on the wall 2 inches from his face while the guy in front of me tried helplessly to get his attention. When I got the food I asked if everything was there and "2 dazed 2 confused" assured me it was. (Narrator: It wasn't) Naturally, my milkshakes were missing, I should have expected this since the place was entirely run by high school kids with the same amount of motivation you see in a Siberian labor camp. The level of apathy they were bringing to the job was so high it flipped into comical, it's why I'm giving this place two stars and not just one; I'm still laughing about it. You may be asking why I didn't check all my items before taking them, and that's a very astute observation; I too wish I had, but unfortunately the two bags were hermetically sealed with so many staples I thought I was carrying nuclear codes. As you can imagine, hygiene and cleanliness were not top priority for kids that would very much rather be anywhere else. The food was below average, certainly for the amount we paid. The Wagyu burger only made me ask "wagyu selling this for human consumption?" the fries were limp and soggy like your grandpa's noodle...s; maybe the shakes would have been amazing, but judging by the rest of the meal I might have come out on top paying for mediocre shakes I didn't actually get. Pros: - The level of indifference and detachment shown by the staff was almost inspiring. - Apparently the shakes menu on the wall behind the register is absolutely fascinating. - There's a Chipotle right next door! Cons: - The food, the service, the vibe. - The Crypto Milkshakes (You give them real money and you get the fantasy of owning a milkshake) read more

This has become my new burger spot (when Uber eats get some act right and offers delivery from them). The burgers, well all the food, aren't greasy and that's helpful and taste like they were cooked fresh. They also have delicious milkshakes. read more

I came here a couple months prior. I walk in and the cashier was friendly and very helpful in acquainting me with the menu. I went at around 3 pm, so hardly anyone was there. I ordered a BurgerFi Cheeseburger with a side of fries. The order came out as fast as I ordered it. The cheeseburger was cooked to perfection and the ingredients mixed well with the melted cheese and savory beef patties. Fries were also great at complementing the burger. I was encouraged to come again a few weeks later. Unfortunately it was around dinner and more people were around. I ordered the same with a shake and a side of onion rings. The order took some time to come out, plus the burger and fries weren't as good as the first time I had it, much like many things in life. Although, the shake and onion rings were great. The shake had lots of flavor and the onion rings were crispy and cooked to perfection. I'd be careful if you order them. You might be tempted to order them again! Having said all that, this place has really good burgers! I eat lunch at an odd hour and might strike up the courage to stop by again soon. I would recommend this place to anyone in the area if you're craving a burger. The place is clean and staff are following COVID protocols. Might try something new this time around! I would give this place 4 stars, but one other thing I really liked about this place was they weren't serving alcohol to patrons. I don't know if this was mandated, but I appreciated that this business valued the health of their patrons. I'd applaud them if they continue it throughout the pandemic. I'll overlook my one encounter of slow service and give 'em 5 stars. read more

Today I went to BurgerFi for the very first time, after hearing all the hype about the spicy Wagyu burger that was limited I wanted to see what the hype was about and come to find out it was absolutely amazing. Very fresh, juicy, and the service is very competent; all regulations were up to par in regards to Covid and everyone super friendly. I love how the environment is very clean and gives an authentic Burger Spot aesthetic I will definitely recommend bringing a group of friends here to enjoy an afternoon meal or even a dinner. Also the music very upbeat adding to the lively experience. read more

BurgerFi - SWAG Spicy Wagyu Burger *Limited Time Only* - Burgers Near Me - Columbia, Maryland

For the cost, it's really not a good deal. The kid's meal "grilled cheese" is a piece of American cheese, barely melted on an inverted hamburger bun that's put in a toaster... not "grilled". It's a toasted, cheese sandwich. But the most infuriating thing is that when you pay by credit card, it's now one of those places that EXPECT a tip. There was NO OPTION for "no tip" unless you choose "CUSTOM TIP" and physically put $0.00 as your tip. Really? Really? I stood in line to order and went to my own table for overpriced food. They just bring it out to you. You even bus your own table. Why the **** should I feel pressured to tip? It's not as simple as... "just don't tip". When the tip is EXPECTED, like that, the implication that YOU are being the a-hole for not tipping. It's insulting. I will never be back. And everyone else should fight this trend. It's getting to be too much. read more

the food was good and the service was great and faster than usual. the restaurant was clean.

Not impressed. If you're in a hurry do not come here. It took over 25 minutes for 2 burgers & onion rings. There were only 2 other people there. They had a few takeout orders, but I didn't feel they were busy enough for that kind of wait. The onion rings were good, but the burgers lack flavor. Wasn't good enough for me to try again. read more

Decent burger but on the expensive side. If you're coming here to buy food for the family. Good luck. You're going to be paying restaurant prices at a fast food joint. But overall not bad. The Cajun fries are good. read more

I ordered a double barbecue burger with no cheese and French fries to go. When I got home and opened the bag, there was only the meat and the bun, nothing else. It seems that the cashier may have been unhappy about the tip I left, which was within my budget. I saw her face and observedher going immediately went inside to inform the people. I believe it's important to remember that we are not obligated to tip, and in the past, when I had more money, I would tip generously. The cashier's name is Angie # 7942 read more

Hot delicious food cooked to order. Generous portions and excellent customer services. I was assisted at the counter with my order and my food was brought to my table quickly. The staff even brought me a highchair for my daughter without asking for one. The facility was clean and well kept. Everything was stocked. Music was at an appropriate volume which was refreshing because in most other locations it's often very loud. read more

If I could give a negative star I would. This was the worst experience ever. My order came to $93.68, and I have no issue paying for good food. But, let me tell you what we got. First when we got the order home we did not get any of the sauces we ordered, that was $3 wasted. Then we did not get any of the flavored fries as we asked, they were all plain. There went another $3.50. Next we did not get the juices for our two kids meals we ordered. Lets just give that another $2.50. So after we were shorted about $10.00 in items, let me tell you about the quality of the food. EVERYTHING was cold. Worst yet, my burger was actually still raw inside. I am some who like mine rare, but this was beyond rare, it had blood. The kids hotdog was burnt, the fries were cold and limp, and two of the burgers did not have the sauces we asked for on them. I tried to call the store for over 1/2 and no one would answer my call. I finally called the Silver Spring store and they gave me the number to the general manager (who is over both stores). I have left her a message, lets see if she even calls me back. I would not waste you time or money going here. There are many other burger places in Clolumbia with way better food and service. read more

I have never left a Yelp review, but this experience was so subpar I felt compelled to leave one. The food was absolutely terrible for the price of this place. The burger was meh, the fries poorly seasoned and bland that even my 2 year old fry obsessed kid didn't want to eat them. Our food came and was missing three items. An entire order of their boring fries, my kid's drink, and a milkshake. We had to ask two different people to get our completed order. The price of this place is crazy. $40 for two burgers, a kid's meal, and a fry is ridiculous. We feed the same people for $14 at Wendy's and the food and service is better. That's sad. The overall cleanliness was horrible. The tables were all dirty and sticky, the flies hanging around were less than appetizing, and the bathroom was totally out of soap. So sad to waste a date night on this experience. This is a one and done for us. read more

BurgerFi finally opened a Columbia location! I don't eat many burgers anymore but when I did, I loved the BurgerFi in Laurel, MD but that location closed. Their burgers are the best around. BGR is basically across the street but I was never a fan of their burgers. Buns there were often dry as well. BurgerFi has great patties, and moist buns. I also like that they offer various sauces, a DIY soda machine and milkshakes. Their fries are also fresh and handcut. That alone makes a world of difference. You really should try their garlic aioli with the fries or anything else. I got the Beyond Burger with their Street Fries and I poured myself some Mello Yellow. Nice service and well spaced tables too. I also downloaded to App to earn points as well. Will definitely be going back on the regular. read more

BurgerFi - BurgerFi Fries...Very Good especially with the Garlic Aioli - Burgers Near Me - Columbia, Maryland

Don't have enough employees, very slow. Placed a pick up order at 7:48, was told it'll be ready at 8:03. While writing this I'm still sitting waiting, watching a shit show unfold. Not a lot of customers in here, only 3 employees. Currently 8:28 while writing, and still waiting. Avoid this place, every time I go, they're straight up ass cheeks read more

Terrible service, late & incomplete order. Highly recommend going somewhere else. DO NOT RECOMMEND Update: Contacted their website for a refund of missing items, was ignored on numerous occasions. read more

Honestly the staff was very kind and quick -- I just think the food was not worth the price. I'm all for organic - grass fed but I genuinely didn't think the burger or fries were good. Not a knock on the staff at all -- just the product. I think the cost is similar to 5 guys burgers and fries and the taste is no even close in comparison :( read more

They definitely do not have the "best burger" as advertised. Mediocre Burger. Not really outstanding service and way to expensive. Paid almost $ 18 for a cheeseburger with fries and a drink. Was very disappointed. I wont return. read more

Great onion rings. No sauce needed. Fries are not bad either. Shake are great. Two people full meal was $60.00. Food came quickly i read more

BurgerFi - BURGERFI CHEESEBURGER - Burgers Near Me - Columbia, Maryland

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I ordered a Grill Cheese and the lady charged me for a Angus burger. While she was ringing it up I told her that I didn't want a burger but a Grilled Cheese . .she assured me it was a Grilled Cheese she rung up. She finally handed me a angus burger and when I told her I wanted a Grilled Cheese, she told me that was a Grilled Cheese. She said yes its cheese on it. I'm NEVER going there again. All of their lack of understanding the menu and on top of that their English was so bad I can never return. This isn't the first time they gave me the wrong food, but it's the last time I'll ever spend my money there. 6181 Old Dobbin Ln #200, Columbia, MD 21045 Store read more

I don't care how much I have to pay for food. But paying for something that doesn't work doesn't seem fair to me. $44 for two hamburgers that went into the trash and they neither change nor refund your money. read more

Great fries! Burger was fine as well and reminded me of Shake Shack but better! The only downfall is the pressure to tip as you place your order and BEFORE you even get your food to taste! Ridiculous!! read more

Extremely slow. There was NO ONE before me but somehow I ended up waiting 20 minutes for 1 burger. Also they are very overpriced. I wouldn't have even come in, but I was in a hurry and the place was deserted so I thought it would be fast. read more

Went to Burgerfi for the first time and was greatly satisfied! Edwin helped taking my order and when our fries didn't come out, he supported us with talking to the kitchen and bringing our fresh fries!! A great way to start my Sunday read more