6.20.25 My husband and I don't frequent this establishment as much as we used to. However, I came across a promotion on Instagram and learned that they had a BOGO offer yesterday so we had to take advantage of it. Can't beat $10 for two sandwiches especially with inflation right now. Staff were friendly and I was greeted upon entering. I love that they have a mobile pick up option. I ordered the chicken salad and he ordered the Wreck. I placed my order on the app prior to leaving my office which is located in Rockville. I arrived a few minutes earlier than my pick up time, but it was ready by my selected time. Our order was accurate and our sandwiches were warm and fresh. read more

See all

Consistently mediocre as far as Potbelly's go. When I lived in VA and DC I always enjoyed the Potbelly's I went to, but this one has been a let down every time. Main issue is they tend to get my order wrong more often than not and the staff doesn't seem to have much urgency. read more

One of my favorite stops for quick meals. It's a bit far away now that I go to a different gym closer to home. Sandwich and soup warms me up nicely before a workout. Might go pack to packing workout stuff and stopping there again on the way over from work. Pleasant staff. Good food. Quiet and cozy. What's not to like? read more

I chose potbelly sandwich for the first time for lunch a couple days ago. Walking in, the place is a little bit confusing, but ultimately wasn't hard to figure out. The employees were nice, but kept talking to one another, even when I was approaching to pay or ask for something. It was kind of annoying and made me feel unwelcome in a way. I tried the regular turkey and Swiss with white bread. They ask you what kind of bread and then they put it through the toaster. After that, they ask you what toppings you'd like. I got lettuce, mayo, onions, and hots. The bread was probably my favorite part, it was so soft and chewy--very good. I asked for light hots because I like the spice a little bit, but not when it's overwhelming. Unfortunately, this was a bad choice. The hots were insanely hot, which I was not expecting. The oils covered my entire sandwich, so even when I took them off it still ruined the sandwich. This is not their problem, I was not aware of how hot they were because I had never been there before. I'm sure other people love how hot they are, and I think it's some signature thing anyway. I just had no idea. So one thing I would say is that if you're sensitive to spicy things, don't get the hots! I should've known... I usually don't get them lol read more

The service was good, the cashier was competent, the food was tasty, and the ambiance was pleasant. One star lost because the male redhead manager with the nose piercing needs an attitude adjustment. read more

Potbelly has been my hot sandwich shop of choice since I've disliked Quiznos (are those even still open?) for around 15 years now. Potbelly has a skinny sandwich and soup option that I just love and get every time I visit. It's always the ham sandwich and usually the broccoli and cheese soup, but if there's a better soup available I will go with that. In all the years I've been patronizing Potbelly, the quality of the food has remained the same. I am particularly into the "hots" they put on the sandwiches and that are for purchase. Service is quick and easy and the venue seems pretty clean though I've not used the bathroom there and thus can't comment. read more

I'm biased, but this is one of my favorite sandwich shops. They have never "done me wrong" when it comes to their meatball subs. Had a pleasant conversation with the young lady behind the counter, and the venue was visually in very good shape. read more

I went to the Columbia location since it's like 10 minutes from home. I went to redeem a free original sandwich. I ordered the grill chicken sandwich. It was good. It was quiet inside. You can sit inside or outside. read more

First the good: Sandwich was tasty and prepared well. Everyone was friendly and fast service. As was mentioned in another review, probably due to the masks but also the loud fan noise behind the folks assembling the sandwiches, they did not put on all the requested toppings. Maybe they could hold up a card or screen or some other contraption showing what they put on the sub so you could verify it was correct. Also, I have ordered the Oreo milkshake twice from this location and they are so thin it's like drinking a glass of milk with Oreo crumbs. If you like thick milkshakes, you will be disappointed. read more

The food is pretty delicious. The service was quick cause we were the first in line. It was kinda expensive but my friend, Mark, and I both added a drinks to our order read more

Potbelly - The skinny Steakhouse beef sandwich - Sandwiches Near Me - Columbia, Maryland

Columbia Md soooooooooooo good lol and I got a whole pickle sliced in quarters love them Customer Service is great Hot Sandwich are great read more

Love everything about potbelly's Great price for great sandwiches. Wish they had one in Georgia read more

Food was great but service was awful. The guy at the first station was super nice. Lady adding the toppings added ones we didn't ask for and didn't add toppings we asked for. She was also checking her phone and was setting it down on the cutting board that my food was on. Kind of gross. Lady at the register was rude as well. I asked for mayo since it wasn't on my sandwich like I asked and it seemed like a major inconvenience for them. Maybe try a different location. read more

yummy food great service and there's many options and choices for adults and kids --------------------------- read more

Potbelly - inside - Sandwiches Near Me - Columbia, Maryland

See all

Great food phenomenal service . First time there and the staff treated me like a regular.

I love me some Potbelly. They make some of the best, inexpensive fast-casual sandwiches, and helped accelerate the overdue death of the "cold, stale sandwich" chains (not looking at you Subway. Okay, I am). After multiple visiits, this Columbia store is my least favorite of their local shops. It's often empty. The staff seem harried or distant. They've burned my club twice in the last 6 months (overcooked, bread hard to almost charred at corners). A recent to-go order took 15 minutes from my timely arrival-- for one sandwich. Another time they tried to send me on my way without the whole order. The error rate should not be this high for something programmed to be easy for a nation-wide chain, especially when the place is never slammed when I've been there. Maybe they can't retain staff in expensive HowCo, so it's perpetually newbies? I never saw the same face twice, so maybe... The Arundel Mills and College Park stores are much better. Despite this store having the better location, proximate to main roads, ample non-shared parking, with a Columbia-style grassy berm providing some isolation from traffic for the outdoor seating. This used to be a Starbucks, for those who've been around a while. Do eat at Potbelly, but perhaps give this one a pass. read more

I just had the RUDEST experience here. The woman who was taking my toppings order literally rolled her eyes and stopped taking my order when there was some confusion about my toppings order. My mask was probably making it hard to hear, so I was unsure where I needed to start over. When I asked her if she only got my hot pepper part of the order she got frustrated with me and completely stopped everything. Her colleague had to step in and finish because she refused to continue. I even apologized and tried to explain that I was trying to clarify my order, to no avail. I was so shocked at her behavior that I just left the store without my sandwich. It was mortifying. I understand that we're going through some tough times here, but that doesn't excuse rude behavior and insolence. If you hate your job, there are plenty of other people who are willing and able to do it without a problem. read more

What a coincidence....visiting relatives in town, we were told to try out Pot Belly's. Looking them up I saw another review posted just a hour or two earlier that spoke of a bad experience. We figured we'd still try it out. The sandwich and salad were nice...looked just like the pictures, tasted great, and we enjoyed sitting outside in the cool evening air. Workers checked in on us twice to ask how the food was and to engage in small talk. It was pleasant. I'd go back if in town. read more

Great sandwich, assembled in front of me and then put through the toaster. I went with the chicken cheddar and it was excellent. My only complaint it that it needs to be a bigger shop as the lunch time crowd had this place packed. There was even a live guitarist playing. How cool is that? read more

See all

The complaint I have is not a thing that is specific to this location i assume this was a regional or even national decision but the store has priced themselves out of a competitive marketplace. I have been frequenting this location since it opened the last experience I had there was mediocre at best the sandwich wasn't assembled properly. The real issue was the price though. At one point I was eating at Potbelly about every 10 days or so but approximately 3 weeks ago the store increased its prices almost 30% so a large sandwich which used to be 8.97 after tax is now 11.51. This does not feel like it's worth the money anymore and if I'm being honest it used to be even cheaper than that I've really only been eating at these stores for about 5-6 years and they've almost doubled in price since I started going. I doubt I'll be back. The food was a sloppy mess too which didn't help anything. read more

Conveniently located across Starbucks and Walmart, this is the go to place for delicious sandwiches and soup especially for cold winter days! I also LOVE their malt milk shakes omg they're so good! No trip to potbelly is complete without their vanilla malt milk shake for me! The staff here is always super friendly and nice! read more

The pictures are false af the sandwiches don't look nothing like that . Over priced for no reason . I ordered soup sandwich and soda and it came to 20$ read more

Ordered some carry out for me & co-workers. I got the uptown salad which had tons of flavor and was overall yummy. Knocked off two stars because I found 2 lettuce chunk pieces that weren't separated and one of them had the reddish edges indicating this was not a fresh piece. read more

See all

Always a friendly and welcoming location, I really dig the Thursday night crew. Turkey, Bacon & Cheddar Flat with a little mayo and lots of hot peppers is an amazing sandwich! Plus they have Zapps chips which is always a win. On weekends, they often have local musicians perform which makes for a nice ambiance. Shakes are amazing and just the right size! read more

Typically Potbelly joint. I've had all their sandwiches before but this is the first time I've been to the Columbia locations. The place is clean and service is fast. I recommend getting their sandwiches "thin cut" (less bread) and try "The Wreck" if your first time. One bad thing about here is that over by the fountain drink machine, there is really no organization for where the lids and straws are. If the place is busy you will be reaching over everyone trying to grab a lid and straw. It's just not very convenient. read more

See all

Living on the west & discovering this amazing sandwich & salad shop was the highlight of my "foody adventure" !! Yummy! Try the Chix club or the Chix Salad Salad they won't disappoint! read more

Best sandwich I've had in a while. I will definitely be going back. Can't believe this is my first time eating here. YUMMMO Tip: order & pay online and pick up to save yourself the incredibly LOOOOONG lunch line read more

Potbelly - The Wreck thin sliced with lettuce tomato onion and mayo! - Sandwiches Near Me - Columbia, Maryland

My absolute favorite sandwich shop! In Columbia, option are limited to freshly made sandwiches except for Subway, Jason's Deli and Jimmy John's (which I think is worse than Subway)! The salads are great! My family lives out of town and we always go to Potbelly when they are in town! My favorites are: The Wreck, Clubby and the Farmhouse salad! TOTALLY DELISH and Alissa is THE BEST "Creator" for ALL THINGS POTBELLY at this location ! I don't know how she does it but my meals when she makes them are TOTALLY delicious read more

This is my first visit to this Potbelly's location. I practically was the customer during my meal (after lunch). I had to repeat my order several times to the Potbelly's employee. Outside of that, the sandwich preparation was very fast. Great customer service. read more

I'm confused to be honest. Made an online. Literally changed two things on a sandwich and both of them were completely messed up. We got a BTLA and a Clubby. Added cheese on the BTLA and got white bread for the Clubby. Now, the BTLA was fine but for some reason had ranch and onions on it which I didn't order. The clubby had the wrong bread, mayo, and no ham. I'm so confused on they ducked this up so much. And I made sure my name was on the bag. This is only my third visit. Also what's the point of mobile ordering if you have to wait 20 mins when you arrive? read more

Good sub, friendly workers. Just hard to find a way in to the parking lot because roads in Columbia were over planned..

Tasty and delicious subs! My husband and I just moved to the area and this was our first restaurant we tried. I had the mushroom melt while my husband decided on the wreck. Both were very good. Service was quick and efficient. The only reason for the 4 instead of 5 stars is for the sour face the girl that took our order had. She was not polite at all. Didn't even look up from the pile of bread to take our order. The guy that finished our subs and rung us up however was super friendly. It makes the experience better for the customer when the servers are smiling. Just a little tip :) All in all this is a great place for lunch or dinner. Yummy food and quick service. read more

This location consistently has quality issues when placing orders via their mobile app. Requests are rarely paid attention to and all items purchased are not placed in bag for pickup. If you order via the app, do not leave the register without making sure your order is correct. Seriously, open the sandwich, look at the salad on the spot. Last night was the last straw. No salad dressing with salad, sandwich prepared incorrectly-i live too far away to go back for salad dressing and I had to pluck an item off my sandwich I didn't request. Luckily I'm not allergic. Use the mobile app and roll the dice if you like but I won't do it again read more

One has got to love Potbellys! I have been to Potbellys many times now and I can't say they have steered me wrong. First off I like that most Potbellys are bustling semi-noisy places, makes it feel like there is a party or social event going on. Makes you want to sit down, eat and talk to you friends you are there with. The service is useally good, everyone listens and pretty much takes your many nagging changes in stride! One also has a good amount of options to choose from, soup, sandwiches, salads, cookies and shakes! You can pretty much can fill you hungrey belly here! I useally get there subs cut thin (thin means they take some breading out as to reduce the calorie total :) ) and I love getting there HOTS on the sub! The hots are actually kinda hot and make the sandwich ooh soo good! Just make sure you have a napkin near by (for the drool of course ;) ) But recently I have started getting their Black Bean soup... it has to be one of my fav black bean soups around... its always spicey, tastey and fills you up just enough so you can eat half your sandwich and keep the second half for later (just make sure you don't forget it in your car!!) Overall Potbellys is one of my fav sub places the food is fresh, tasty, and the service is quick, good and friendly. So add the HOTS and take your antacid, this is gonna be a spicy ride!! Cheers mates! read more

Choose your sandwich bread between white or multigrain wheat and original or 30% bigs for size. There are several options for sandwiches and all of them are good. Since it was a Friday during Lent, I decided on the Mediterranean which includes, hummus, feta cheese, artichoke hearts and roasted red peppers. I got a bunch of toppings for the sandwich. They also let me try their broccoli and cheddar soup and the spicy bean soup! Both was delicious and I couldn't decide...but finally opted for the Spicy Bean. It's tomato based and completely vegetarian. Very good, if it's there, you've got to at least sample it! The shopping center that this particular Potbelly is located is weird. You have to drive to the back and it's pretty awkward to get into. read more

Good ambience to catch up with friends or colleagues over quick lunch or dinner . Love the veggie sandwich with mayo , mustard, cheese, mushroom, pepper , onion, lettuce with Italian dressing on a multigrain bread. Wish they serve coffee too! read more

Potbelly - Black & Decker ad from 1930! - Sandwiches Near Me - Columbia, Maryland

I used to go to Potbelly's a lot when I lived in DC so I was really excited when I heard that Potbelly's was taking the place of the old Starbucks on Dobbin Road. It seems like a standard Potbelly's---the line moves quickly even when it's crowded and the staff are very friendly. My favorite is the chicken salad sandwich on thinned wheat bread. I like having the thin bread so I have an equal meat to bread ratio. The chicken salad is very basic, with pulled chicken (not chunks) and it's not over mayo-ed. The bread is toasted with provolone cheese. My husband loves the Wreck, which is their version of an Italian cold cut and he has had some of their soups in the past and was a fan. I die for their Oatmeal Chocolate Chunk Cookies. They are amazzzzzzing! I also remember the Oreo milkshakes being pretty great too. This location isn't huge so during peak hours there isn't a ton of seating although there are some outdoor seats. read more

I've only been here twice and in the late evening before closing. It's the typical Potbelly experience: good. Staff are friendly and helpful. They've allowed us to eat and sit in there after closing while they cleaned up. Can't go wrong with the food. I tend to get the Wreck or Italian sandwiches. You can get these in salad form, too. I like the Potbelly vinaigrette. They've only recently opened up but one guy told me they've already had some of their outdoor furniture stolen. Nice job, Columbia. Way to welcome them. *roll eyes* read more

The sandwiches are innovative and fresh. Everything is warmed, even cold cuts, and the multi grain bread is delicious. I would love to get a vegan non meatball sandwich on that bread! The mushroom melt is good but so much cheese. The plastic count is very high. I had an eat in salad with no drink and my plAstic count was ten! 2 - salad container, 4- dressing containers, and 4- plastic wrapped knife and fork. I can bring my own dressing and utensils but the huge unneeded plastic container was as bad as McDonald's read more

My gosh! This place has the best sandwiches! I'm from California and we have nothing like this place! Just amazing sandwiches and couldn't get enough. read more

Potbelly - Delicious! - Sandwiches Near Me - Columbia, Maryland