Can we go inside or not ? What excuse are we using today ? No staff ? Covid ? Lazy ? Not sure but it's still not clear even after everyone has moved on whether we can go inside and eat a freaking burger . You have completely blacked out the windows so we can't see anyone inside (not sure this was by accident) and you website says nothing about it? This used to be a great community outreach for groups doing fundraisers and a great place to meet up. Now it's just disappointing that you aren't sticking up for consumer that wants to get out of their freaking cars , go to the bathroom, and have a burger read more

Zero stars, they are still claiming a year and a half info the pandemic that they cannot open their restrooms. Refused to let me or my fiance use it at an emergency point of a road trip. Even though we ordered food here, made me walk all the way across the street to use the restroom We are a year and a half into this, get your stuff together read more

I use to eat here frequently but not anymore. I am a vegetarian and it is so disappointing Burgerville switched their patties to Beyond Burgers. Please switch back to a bean burger or start making your own or find a local provider? read more

Amazing staff and food and their gluten free burgers are so good! Extra vegetables would always be appreciated Today I went there and my order fell out of the bag as they were handing it to me in the drive thru ( collapsed through the bag) and the person helping me (Kay) was so sweet and laughed with me and handled it with the best care and handled it amazing! which was very appreciated! I felt so warm. Thank you so much I'll Always remember your kindness and the manager that was there read more

I really only stopped here to see if Gary from The Howard Stern show was working. He wasn't. Got chili fries. They sucked. Chili was straight out of a can. Floors where sticky yet greasy at the same time. Burgerville used to be awesome, now it's no better then McDonald's, maybe even worse. read more

Best burgers in town! The shakes are very delicious and when In season the walla walla onion rings can't be beat. Me and my family's have enjoyed this restaurant for many years. The staff is pleasant. The place is clean! We will be back. read more

Burgerville - Front - Burgers Near Me - Albany, Oregon

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This is what you get when you order a double cheeseburger from Burgerville in Corvallis. No topping and 1 1/2 burger patties. When I called to tell them I was told that I had to tell them I wanted toppings and their burgers did not come with toppings (every burger I've ordered from them has had toppings, lettuce and tomato). I won't be going back again. read more

Burgerville - Double cheese burger with only 1 1/2 patties - Burgers Near Me - Albany, Oregon

The food is good. But the ordering process is quite strange. We tried ordering online. This required a lot of patience and frustration to use two different apps to get one hamburger. If you go, I suggest that you wait for the drive-through as you will not save any time using their complicated technology. read more

The food is great, the workers clearly like their job because they are very kind and have never gotten my order wrong. My family has long trips to the other side of my state and we always go to Burgerville for a quick but good lunch. They are quick in making their food so you don have to sit in the drive thru for too long and rush hour is quicker than anywhere else I have seen! I recommend it to everyone I know and I have yet to have a bad experience. 10/10 recommend. read more

Personally I don't understand the hype. I think as soon as 5 guys or in-and-out come to town places like this will be done. This is the most expensive fast food place I've ever seen. Their prices are almost that of a sit down full service restaurant. I think if they're going to survive in the future, they will really have to step up their game. $5.99 for a 2" by 3" halibut fish sandwich is ridiculous. And the 2 fish-and-chips were $10.99 apiece. Like I said they will be OK for a while but then as soon as Chipotle Mexican grill and chick filet and countless other better Burger movement and fast casual restaurants come to Albany, they will close. read more

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Hubby decided he wanted Burgerville for dinner tonight for Father's Day. So I ordered thru DoorDash and they had a 50% off coupon if I picked up. I have always done drive thru with Burgerville so I thought for 50% off, why not see how it works. So we order the Chicken and Chips and a Hazelnut shake for my Husband, Crispy Halibut Sandwich, fries and a Portland Cold Brew Shake for me. We had other plans for our kids dinner. So, I drove to Burgerville and parked in the mobile pick up order stall and it said to text or mark I"m here in their app, which I also have. But since it was Door Dash I texted them saying I'm here and screen shot my order and told them the number stall I was in. Not even 5 minutes later a woman walked up with my order, asked me my name and handed me my food. Super fast service! Came home and Hubby and I both loved our food and loved our shakes as per usual. Keep up the amazing work Burgerville! read more

Finally a good fast food restaurant in the middle of a sea of shit places on 9th. Straight across from the McDonald's too, which I hope finds it customer base shrinking due to its presence. I went today to check it out. And it was what I expected from a Burgerville; quality ingredients and service for a price that may be a bit more than those golden arches but is head and shoulder above them in value. The bacon is real bacon, not that shitty food service stuff that makes your belches taste like a presto log. And the lettuce, oh the lettuce. Most places give you that crunchy white second rate bullshit, but not here; the lettuce is a green as a leprechauns' pubes. And the chicken is a chunk of breaded chicken, not that weird puck of processed whatever than probably got squeezed out of a grinder. And the burgers, oh the burgers. Not a bunch of fancy crazy combos with everything out of the kitchen for toppings. Just plain, old fashioned meat on a bun. Maybe with cheese, maybe with bacon. No slatherings of pulled pork, jalapeno poppers, or other novelty junk like those other places desperate to get the money of stoned males age 18-30. Just the basics. I could keep going on this but I think you get my point. read more

Burgerville - Burgers Near Me - Albany, Oregon

It feels quite strange to be leaving a 5 star review for a fast food restaurant, but here it is! I am always surprised when a fast food place has decent customer service, and I never expect great customer service. But this particular Burgerville location has it! The employees all seem to enjoy their job and they are absolutely efficient. It's impressive. Not only are they friendly and helpful, they listen to your requests and make them happen. There is no smiling and nodding here. Their food is delicious. The peppered bacon cheeseburger is my absolute favorite and go-to there. I always order mine with extra pickles, and it actually comes with extra pickles. Most places put one or two more on the sandwich, to where you question if it's actually extra. Here, it's obvious they actually listened to my request. The bacon is heaven on a sandwich. It's thick cut, not fatty, and cooked to perfection. It's that perfect line between soft and crispy, without being overdone or burnt. They use Tillamook cheddar, which is the only brand I use at home, so that gets high marks in itself. They have quite a selection, including vegetarian burger patties, fish, salads and milkshakes and even breakfast. I enjoy the triple berry shake, and I know my mother enjoys the fish and chips, Which, I would not expect to get decent fish and chips from a fast food restaurant, but it is actually a good sized portion, not overdone or anything. It was good. I had a bite myself simply because I didn't believe her when she said it was good. I never would recommend using the drive-thru. The lines are seriously long! I find it much easier and faster to go inside, and when the weather is nice, I like eating outside in the sun. I've never used the drive-thru personally, so I have no real opinion on if it's any different that the customer service inside, but I wouldn't tempt it with the line size. It is definitely a favorite go-to burger restaurant for my family, and as long as the quality and customer service remain the same, it is a place we will keep returning to whenever we are in the area. read more

Maybe it's me, but fast food just does not do it for me anymore. I'd like to appreciate Burgerville more but it really is like every other burger chain just more expensive. t Like the other burger chains, what you get is not even close to the menu board picture. Guess my son is right - his rule with a few exceptions - never eat at a restaurant that has pictures on the menu. Good advice son. So here's my take on my $8.00 lunch; the Burgerville Classic Cheese signature burger. The bun was smashed, the cheese was unmelted, and the lettuce looked like an afterthought half off the bun, one wilted brown edged leaf of anemic iceberg lettuce. Fries were excellent, and the carton of milk was, well... white and wet. Bottom line, contrary to their mission statement, I don't feel my food was served or prepared "with love". How "local" can iceberg lettuce be this time of year anyway? Frankly, i'm not buying into their Burgerville hype. Its just another burger folks, no more, no less. I hate to be a hard grader... but *** in yelp means A-OK and that means (to me) above average. Frankly, I've had better in their class of restaurant. Sorry BV ** is all I can honestly manage. read more

Burgerville - A picture from the Burgerville web page. If anyone gets a burger that even looks close to this, be amazed! - Burgers Near Me - Albany, Oregon

My boyfriend and I always saw a huge line of cars in the drivethru when we passed, so we decided to stop and try it. The burgers and ingredients taste fresh and so good! The fries are really good, especially the waffle ones, and we got a strawberry shake that was almost as good as Culvers! It's our new go to burger place in Albany! read more

I really enjoyed the crispy chicken deluxe sandwich (with BBQ sauce, Tillamook cheddar, bacon, and lettuce, on a wheat bun). The sweet potato fries could have had a bit more flavor, but I guess less salt is healthier. The pumpkin shake was delicious! It tasted way more like real pumpkin than the Jack in the Box ones and less fattening (this could just be a dangerous self-delusion though). But they are actually made with real, local pumpkin. Burgerville is now my favorite fast food chain. Definitely more expensive than other fast food, but it tastes so fresh and not fake/super processed. I love how they use Tillamook cheese and other local products and how their packaging is recycled and compostable. They have a variety of appealing options too... definitely want to try more next time I'm in Oregon! read more

Yum! Loved this place! Nice, clean, new and great service! Not to mention an amazing chocolate milkshake. I ordered an original burger with cheese and fries. The patty is on the thin side which the hubby didn't like but I prefer that. Fresh locally sourced produce, real ingredients...what's not to like? Peace out, Corvallis!! read more

Burgerville - Chocolate shake...o yeah!! - Burgers Near Me - Albany, Oregon

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So impressed with service and food during COVID pandemic. Staff so helpful, and app to order worked like a champ. So many people frustrated and your staff was so calm and helpful. Food came out fast as ordered and was delicious! A wonderful treat during these trying times. read more

The Burgerville chain headquartered in Vancouver, WA and with most of its branches in OR provides superior fast food and uses locally produced food as much as possible. It also features seasonal specials such as black berry shakes. The shakes and other fruit/berry drinks have the fruit or berries inside; they don't use syrups or other commercial flavorings. The burgers and other sandwiches are very good. This month I tried the Wallawalla sweet onion burger. The onions were caramelized--a great tasting sandwich! You pay extra, of course, for the food here since it is not the ordinary fast food chain. read more

be sure to check your order. ordered two baskets through the drive through and when we got home only one order of fries. also, be aware if ordering gluten-free bun. if they toast it, it's on a non gluten free surface (kinda defeats the purpose!). if you don't have it toasted, it comes unassembled. plus you pay more. overall, I like the milkshakes, but won't be ordering food again UPDATE: I emailed the company and to my complete surprise, they responded within minutes and have credited my Burgerville app. Still concerned about the ineffectiveness of their gluten free options (toasting bun on a non gf surface), but much happier customer. Will try again, but will definitely order inside to be more assured and possibly satisfied. read more

Nope. After today, I'm done here. 30 minutes in the drive-thru (because the lobby seems to be permanently closed), lousy customer service, product not worth the price, and it's still very difficult to get in and out of the parking lot. This "restaurant" has steadily declined over the years and it's really sad. I'll take my fast food business elsewhere, where it's actually "fast". read more

Trying it all in one stop is impossible. Had the kids fish and chips, Half Pound Colossal Cheeseburger, Side Salad, Rosemary Fries, Grilled Chicken Club Salad, and Berry Shake. I loved some of the ideas behind the Burgerville USA service and products. I love the green concept but it seems a little disconnected here. Lots of things were individually packaged. And they are using Helium balloons. Wha?!? This is a finite resource that has important uses. The food itself was good. It was nice to have good salad options, but Wendy's does this pretty well too. I did like the burger, but there was no discernible flavor difference than most fast food burgers I have had. I do know that the rosemary fries were the best freakin rosemary fries I have ever had. Many times the balance of rosemary is either too heavy or too light. These were perfect, and also on the proper sized thin shoestring fry. I would go again....cause it may have been an off day. read more

I don't normally write reviews, but my experience with the food at this location was so aggravating that it would be wrong to not share it with those who are still on the fence about giving this place a try. Story time! My fiance and I stopped at the nearby Fred Meyer gas station on a Sunday night shortly before 6:00PM. As we pulled in, we saw a long drive-thru line wrapped around the side of a nearby building. The bright big sign on the side of this building highlighted what all of these cars were waiting for - Burgerville. This was my first time seeing this particular location but, after seeing several other Burgerville locations over the years, the jampacked line was enough to make me think, "huh, maybe this place is actually good." I decided to stop by and finally give it a try. I ordered a Colossal Burger and added pepper bacon. I figured I'd "upgrade" to a meal and got a regular basket of waffle fries and a soda. The fiance wasn't too hungry so she ordered a small strawberry milkshake. After damages the total came to $18.77 before tax and tip. At first I thought it was quite a hefty price tag for what could essentially be a fast food burger meal for one, but rationalized that perhaps it's more of a gourmet burger. Let's get the good parts out of the way first. As I mentioned there was quite the line at the drive thru, but luckily you can order online. The online ordering experience was simple and easy. I loaded up the website on my phone and selected the location. The food menu was easy to navigate, and various add-ons and customization options were given based on the food item selected. Once you've chosen your food, you have the option to select how you want to pick it up. Given the line at the drive thru, we opted for the curbside pickup. Upon parking, we were instructed to text them our name and curbside pickup stall number. Less than 10 minutes after I sent the text, a worker came out to our car, verified the name on the order, handed us our food, and we were on our way. The food itself, however, was a different story. The burger wasn't exactly small, but I wouldn't describe it as "Colossal" like they do. For comparison I'd say it's only slightly bigger than a Whopper. As for its taste, it was pretty generic. Standard beef patties, special sauce that, really, just tasted like 1000 island dressing, and an abundance of lettuce, all wrapped between two soggy buns. "Even with the pepper bacon," I thought, "there should be more flavor." Well, the reason the flavor of the pepper bacon was lacking was because there was no pepper bacon! $2.00 for two strips of bacon that were nowhere to be found. I'd like to say that the bacon would've helped, but let's be real. A decent burger wouldn't have to rely on bacon to make it good. To add insult to injury, the "basket" of waffle fries (which was an extra $4.49, mind you) came with a total of seven fries. "Seven", you say? Yes. Seven. I counted them. SEVEN waffle fries were thrown into the bag. I immediately imagined the worker, packing the fries in the bag, who thought, "yeah, that qualifies as a basket." Now I'm not claiming to be a basket expert. I don't know what the USDA standard of basket sizes for waffle fries is (I'd crack up if this was a real thing). However, if I hear "basket", I would think that I would be getting more than seven waffle fries. Seven. SEVEN. SEVEN! They were small, too! My goodness, I'm seething just thinking about it again. Not all of the food was terrible, if that's any consolation - my Sprite tasted like Sprite, and my fiance thought her milkshake was just okay. Anywho, my thought on giving this place 2-stars is because, at the end of the day, my overall experience with Burgerville wasn't the worst. The aforementioned ordering experience was great, turning a daunting drive-thru line into a very simple, quick, and painless process. The food came out relatively fast, and the worker who brought it was friendly. If you're only considering the overall food experience, though, I would've given it 1-star. I thought it was offensive, which is obviously not a good thing when you're looking at a food establishment. Even without consideration of the bacon and basket issues, the flavors alone weren't all that great. It wasn't inedible, but I wouldn't say it was decent, either. It's that weird in-between where I wouldn't say no to it if it were the only option, but I definitely wouldn't go out of my way to eat here again. Perhaps I would be willing to give it another try if everything wasn't so overpriced. They need to either up the quality of their food or lower their prices - the disparity between the two is staggering. If I've somehow kept your attention after reading all of this and you still decide to go and get a basket of waffle fries, please, PLEASE, make sure you check your bag thoroughly before driving away. S-s-s-say-s-s-says the guy who didn't check and paid $4.49 for a basket with only seven waffle fries...COME ON! read more

The line was In n Out long so I was expecting so much more. I should have been tipped off when we placed our order and said "thank you!" and the girl said "yea". Um. That's a first. Ordered honey mustard got chipotle mayo. Ordered a colossal burger got a regular. Fries had zero salt. I was on the road and starving and would have been pretty forgiving. It was simply bad. Like throw most of it out bad. What a bummer. read more

I usually swing in here for lunch when traveling the I-5 corridor. As with all OR restaurants Covid has thrown wrenches into their operation... And maybe once the whole Covid mess is over I'll be back, but not until then. Much to my surprise you can't phone in an order for curbside pickup! You have to set up a profile with them online and then order and pay online. They texted me trying to get me to install an app on my phone too, I declined, and was told that soon texting would no longer be an option and I would soon have to install the app to order. The drive thru is also open if you don't have a smart phone/don't want to install apps in order to just grab a bite to eat. But... No good old fashioned phone calls accepted. If you don't have a smart phone or a car... I guess you're just not eating here. read more

For fast food, Burgerville is pretty damn good! Just as good, if not better than In N Out Burger. The only thing they could improve on is there fries. The fries the other day were a bit upsetting, but I'd definitely visit again. Glad I stopped by before moving out of the state. So long Burgerville =) read more

This review is of the Albany location, and I always dine inside at fast food joints. I'm in Albany often, and stopped in to compare the experience with Monmouth's Burgerville. Burgerville apparently does not standardize its buildings: this location has very limited parking and seating inside. I've never had to deal with attitude from Burgerville employees. My burger struck me as more elaborate than those made in Monmouth. This location is regularly slammed from noon to 1:30 and for all I know, at other times too. Muzak is intrusive. Totally satisfied with the food and personnel/customer behavior, but this is just a fuel stop, not a restaurant I would regularly patronize. read more

Favorite burger joint when visit wife's mom up in Albany. The boys and I always try to stop at least once per trip. Usually we come up from California in early summer when Burgerville has strawberry shakes and shortcake in season. This time it is early October so of course it is pumpkin spice! Lady serving at the counter is super sweet too! read more

I have been to this restaurant many times over the years. They have good burgers, fries and shakes. The service is usually pretty good but the drive up has a tendency to get the orders wrong. It has been better as of late but it was so bad that it got the reputation as the "mystery window". Just be sure to double check the bag before you get home. As with many fast food places, the food is the best when they are busy but this means you will have to fight the crowd. read more

Burgerville - Burgers Near Me - Albany, Oregon

RIP Burgerville. We hit Burgerville at 5pm, tonight, on a Tuesday, on the way back from Salem. We thought we hit the jackpot when we saw the line... we were the second car in line at the drive-in. Then we drove home, opened the bag, and saw the (sad) puny, plain looking, burgers. We bought two baskets, upgraded with shakes for $22+change. It's been a few weeks/months since we've been to Burgerville, but things have changed for the worse. And apparently we're the 2nd to the last to find out. Burgerville, no more. read more

This is the worst Burgerville I've been to. Teenage employees who don't care if they serve you promptly, and seem more interested in joking around and talking than doing their jobs. Food was ok, nothing to complain about there. But the dining room was FILTHY. I've never seen a dirtier floor in a fast food place. It was gross. Food on the floor, paper products, and so dirty I don't think it had been mopped in weeks. Napkins were a rare commodity - none were on the tables around us, we actually had to go outside to find a table with napkins on it. The bathroom had no A/C and wasn't ventilated - not pleasant in the summer. I guess I should be thankful it had toilet paper. read more

Wasn't expecting much as it was just a quick stop on a road trip but WOAH! The marionberry lemonade was seriously perfect and the burgers were high quality. I had to take one star off due to the price but I would say it's still worth it. read more

Was very disappointed by the food. Paid 13$ for a bacon cheeseburger meal. The cheese was room temperature/coldish. Fries weren't anything special. For having such a long wait time you'd think the food would be amazing! Burgers look nothing different than McDonald's or Carls Jr besides the cheese actually being somewhat melted. read more

Haven't been here to Burgerville for awhile. But today have my grandkids we're celebrating last day of freedom before school starts. Burgerville got our order wrong. I went up to counter and your workers were annoyed. A customer would like to hear "I'm sorry how can I make it right?" For spending $32 at your Albany store...I won't be back. read more

I was very disappointed in today's service. I was on a tight schedule so I decided to grab lunch before work. I gave myself plenty of time to get lunch so I waited in a long line at Burgerville only to be told as I started to order they were only accepting cash! Really! I could not get out of line and had to wait so basically once I was able to leave I took my business elsewhere and almost did not get lunch . I told the girl they should at least put a sign out stating cash only ! Not sure I'll go back! read more

It just taste like every other fast food burger, maybe a tad bit better than McDonald's, but more expensive. It's nothing special. Overall an average burger. read more

Highly recommend their Oregon Strawberry shake and their 1/2 pound colossal burger!! Delicious combo . I've never had a bad experience. Burgerville's a fabulous place to go . read more

Food was decent...the reason I gave this place a 3 star rating is because of the employees working there. Both of the employees I dealt with through the drive-thru acted like they were very upset to be working there. I miss my Five Guys or In-N-Out! Those people are actually act like they are happy to be there and help customers in a courteous manner. read more

Always notice a big waiting line here, so decided to give it a try. Our Northwest Burgers and fries were tasty, but the highlight of our lunch was our Strawberry and Marionberry shakes! Recommend checking this place out. read more

When it comes to fast food, which I don't eat all that often, I am a total fan of Burgerville over its mainstream competitors for a couple of reasons: 1. Local, sustainable products and ingredients; 2. Regionally ownership; 3. Ingredients that tend to be natural, hormone free and basically healthier (you are what you eat); 4. Food that simply tastes better than McD's or BK's; and 5. Substantial and tasty vegetarian items. Generally I rock 4 stars for most B'ville locations I visit, simply because when it comes to fast food, they're better than other Oregon options. This location, however, left a little bit to be desired. We drove through on Friday afternoon of Labor Day weekend and ordered up a black bean burger basket with Walla Walla O-rings instead of fries and a deluxe chicken sandwich basket again with the O-rings. Simple enough, right? We got 2 O-rings and a veggie burger. Fortunately I checked before we got too far down the road, and were able to go back and score the Chix Dlx sando. Back in the car and headed south we pulled out the veg burger and found it to have a couple of extra helpings of Burgerville Sauce on it. Not just a bit of extra sauce, sauce everywhere. Kind of a mess. Everything tasted alight but the execution here compared to other locations just seemed a little sloppy. Still A-OK, though. read more