I've used Brownlee Plumbing multiple times, and they always come through. Every experience has been consistently solid, which is why they're my go-to plumber in Virginia. Just used them this past week for a condo inspection. They're incredibly responsive and easy to reach, and they do a great job being flexible with scheduling. No matter the situation, they've worked with my timeline and handled things professionally from start to finish. The technicians are knowledgeable, respectful, and take the time to explain what's going on before getting to work. It's hard to find a company that's this reliable over time, but Brownlee Plumbing has earned my trust. If you want dependable service from people who show up and do the job right, I highly recommend them. read more

We recently discovered a small leak from a drain pipe in our basement. The PVC was in a hard-to-reach location, so our service technician, Donnie, removed a notable amount of spray-foam to get a better view. Donnie made a phone call and soon four more Brownlee team members were on-site with an expanded selection of equipment. They quickly tracked the issue to a vertical pipe behind a main-floor wall. Apparently, a long-ago installed patch had given way. The crew replaced a 27" section of PVC to fix the leak. I'm optimistic that the root cause was identified and resolved. The service was performed today so we will continue to monitor the main floor vertical pipe and basement location where the leak initially revealed itself. With this issue behind us, I asked the team to perform an integrity check on our old clay sewer line. They added the camera service on free-of-charge and verified that, while old, the sewer pipe appears to be in reasonably good shape. The price was reasonable and the team was respectful to our home. They took the time to explain the problem and solution. We will gladly use Brownlee Plumbing again. read more

Brownlee Plumbing - Vertical PVC drain pipe section replacement - Plumbing Near Me - Alexandria, Virginia

Brownlee Palm plumbing came out and replaced about 110 feet of copper water supply line for our community pool. His crew dug out the old line and put a new line in all within an eight hour day. Efficient and effective 100% would recommend them! read more

Brownlee Plumbing is excellent! They are professional, hard working, honest and will make sure every project is how you want it before they are done. We had a big project when we moved into our home: tear out and redo a bathroom and remove and re plumb the plumbing on the ground floor, through the yard and out to the sewer. From day one, they worked hard and fast and made sure anything was how we wanted it. Jotis and his team are amazing at what they do and professional! Thank you for taking care of us Brownlee Plumbing. I cannot recommend enough! read more

Brownlee Plumbing did an excellent job replacing our shower valve. They came out to assist us during the weekend, which we truly appreciated. They successfully fixed our shower, so that now it's better than it was before. Everyone we worked with was professional and helpful. They got the job done, and we'll be sure to use their services again! read more

We had an exterior stairwell drain that would often clog. Other plumbers had cleared it out before, but each time they said they could only get their snake down a very short distance, indicating either a line break or a collapsed trap under the drain. The first quote we got from a different plumber was for an outright obscene amount of money just to run a camera in the line. We contacted Brownlee and scheduled an appointment. Brownlee and his crew arrived on-time and inspected the situation, and he was very up front about the potential issues and, depending on what the problem was, how it could impact both repair and cost. Ultimately, he provided a quote to open up the drain, remove the trap, conduct further investigation (including running a camera in the line) to determine how far into the line the potential break existed, and then fix the problem as long as it wasn't further down the line than the room adjacent to the stairwell. The quote he provided to do all of this work, including repairing the cement floor upon completion, was only barely above the quote the first company had provided just to run the camera! Needless to say, we went with Brownlee, and it all went superbly well. He and his crew were on-time for the repair appointment, quickly found the problem (a collapsed trap under the drain), repaired it, and roughed in new cement for stairwell drain. And now it works! Great price, great service, would absolutely recommend him to anyone needing plumbing work. read more

Brownlee's crew was extremwly professional and did a terrific job improving our shower valve system. will be using their services again in the future read more

Very great service and honest. They were on time and did all the work and cleaned up.

Derrick and Shawn were the real deal! Quick, efficient and their cleanliness was top notch! Refused to leave the mess for me to clean that I made prior to their arrival for repair of my cast iron flange. Would use Brownlee plumbing anytime! read more

Missed appt; guy who finally showed up smelled. He couldn't help with most issues; I actually took the tool out of his hand at one point and removed a tub spout that needed fixing. Never again! read more

Installed 2 bathroom sink faucets including pop-up drains. Repaired two toilets, one leaking and one not flushing correctly. Had to order a new handle for one of the toilets and came and installed that a few days later. Good service by a very nice, professional service person. He did a great job and cleaned up after everything. Thanks! read more

Thank you so much to this amazing company. Every single time I call they are at my house the very next day and do an amazing job. Their plumbers are very nice people and very knowledgeable about what they are doing. It is very difficult to find a good plumber these days and we really appreciate you. read more

Service call was professional and corrected the problem. Price point for the service was too high ($325 for less than an hour) and the part was $60 marked up to $100. I called to inquire about the total price ($425) and the representative said the price for any call should be about $500 and I was undercharged. Big difference of opinion. $325 for less than an hour of labor + $40 markup on the part = I'm not recommending them to any of my neighbors. Disappointed. read more

Good service, efficient, and good value. I am a repeat customer, and would use Brownlee for all my plumbing needs.

Responsive, efficient, friendly, respectful of keeping space clean, and honest. Suggested future maintenance that made sense & not an up-sale (it explained an issue we had forgotten about). read more

Brownlee Plumbing is definitely above and beyond. Prompt, friendly, professional. Highly recommend his company.

We love Brownlee plumbing. They are reliable, professional, and deliver high-quality top-notch work. And they are always very responsive! While we hope we don't have to use them often, Brownlee is on our speed dial if we need to. Highly recommend! read more

After years of using a larger chain for our plumbing needs, we started to use Brownlee Plumbing for some smaller plumbing issues (leaky pipes, replacing valves, etc.) and had a wonderful experience. So when we noticed a large pool of water in our front yard, and it was confirmed that our main water line needed replacement, we once again reached out to Brownlee Plumbing for help. The quote we received was lower than competitors, and they were able to start work immediately, which was important since we were scheduled to leave town. Jotis and his team showed up during the scheduled arrival time and were able to replace our main water line in one day. The county inspector approved the work the next day, and our travel plans were left uninterrupted. Brownlee Plumbing took care of everything for the project, invoiced exactly what they quoted, and worked extremely quickly to fix our issue. We will be using them for other projects in the future. read more

Even though our issue (thankfully) wasn't an emergency, they came within the day we called to assess. It ended up being a more complicated issue than we originally thought and Brownlee was able to work with our schedule to get it done and for the first time in 3 years, we don't have a leak! Not only was their service exceptional, their team is hysterical and a joy to work with. I've recommended them whenever I can! read more

I used Brownlee Plumbing to replace a toilet. They were on time for the appointment, they did a good job, were polite, and cleaned up the mess afterwards. The price was reasonable and I'd use them again. read more

Quick response, had all the equipment and materials they needed, and were thorough. I didn't like hearing I need to replace my main sewage line, but that's not their fault. I could see it plain as day on the video as it unfolded, and they were patient enough to answer all the questions I could come up with. Would use again. read more

I gave Brownlee Plumbing a call to check out possible low water pressure and pipe noise. I believe Jermal came to check out the issue. Somehow the noise couldn't be recreated so no work was done to the house. I asked him a couple of questions and he gave me an honest answer. I would call them again. Brownlee Plumbing use the HouseCall app which is pretty convenient and useful. read more

I set up an appointment due to a kitchen sink leak. I received a call the morning of my appointment to get more info on my issue. During the call he was kind enough to first troubleshoot the issue with me before coming out and that was actually enough to fix the leak. Saved me a lot of time and money which he really didn't have to do. This was very much appreciated and I would be happy to call Brownlee Plumbing again in the future if anything else comes up. read more

Came back from vacation and realized we had a leak in our hot line from the water heater. The leak was in the elbow of cpvc piping. Had another plumber come to fix what seemed like a quick job. The "quick" job turned into 5 hours due to the age and brittle nature of the pipe and led to a leak in the powder room directly above. Luckily I was able to get in touch with Brownlee plumbing in the late afternoon. I let them know I didn't have water and they came out within a couple of hours. Owner was extremely professional and trustworthy. He confirmed that the piping is difficult to work with but was able to fix the piping within an hour. I will definitely be using and recommending Brownlee Plumbing to others. Certainly my go to plumber from now on. read more

We used Brownlee for several years but their model seems to have changed. They have a service answering their calls, so the people who answer the phone can only pass your message along, they don't have any information or plumbing knowledge. For a recent service call this meant many back and forth phone calls and then waiting for someone to call me back (which didn't always happen). The second issue is cost...the estimate they gave us was a full 30% higher than another company recommended by a neighbor and the work was identical. We went with the other company. read more

Second time I write this review (lost other one on different website), so I'll be short. Do yourself a favor and consider Brownlee. They were the second plumber to service my issue (slow draining pipe / all they way outside), which they fixed. Other plumber was good, but Brownlee was better for the job. Would hire them again! read more

Brownlee Plumbing is a skilled, professional, trustworthy organization. I needed a plumber immediately for what I thought was an emergency. Other plumbers pushed me off and were unable to make time to assess my issue. When I explained my concerns to their receptionist, she immediately contacted Jotis to see if they could squeeze me in at the end of the day and she did. They had great communication throughout the day, notifying me by email and text of their status and when I might expect them within the appointment window. When they arrived, they were in full COVID prevention gear which made me feel safe having them in my home. Their work and equipment was state of the art and they explained things thoroughly to me. I hope I don't need a plumber again - but if I do, this is my first call. I give them my highest recommendation. read more

These guys took my call at 10pm on a Sunday and had my sewer backup cleared by midnight. They were up front with pricing, accurate, and fair. Because I did not have a sewer access point, they had to remove a toilet temporarily, and it is now reinstalled much better than it was. We are very happy overall. read more

We needed a plumber in our new location in Alexandria and we picked Brownlee based on good reviews and word of mouth. We have been extremely pleased with them. They've taken care of three issues in two visits, and we were really thrilled to get good work at a great price. Definitely recommend. read more

Had used other plumbers in the Alexandria Old Town area. Heard good things about Brownlee and decided to give them a shot based on chatter. I was not disappointed. Owner's trustworthy and professional. read more

Great Plumber!!! Reasonable prices, super friendly, quick service, and will go out of their way to make sure you're happy with their work. I've used Brownlee Plumbing twice now and I'm recommending them to all my friends and neighbors. Honestly, you can't go wrong with these guys!!! read more

This company is the best!!! Usually when you have to call a plumber it's not a good thing but brownlee plumbing eased all my worries and got me fixed up with lighting quick response and turnaround time . They were very knowledgeable and friendly , and made my experience excellent. I highly recommend this company . read more

Simply the best! Kind, prompt, know exactly what they are doing, great prices. Good not recommend them more!

Answered a question I had over the phone so he wouldn't have to charge me. Are you kidding? Incredible and honest. Thank you!!

Just used Brownlee Plumbing to correct a water pressure issue in our home. They were prompt, courteous, and respectful of our property. HIGHLY recommend them and will DEFINITELY use them again! read more

Jermal was great! He arrived on time and was able to fix our plumbing issue quickly. Will definitely use this company again in the future and would recommend. read more

Highly recommend. These guys are the best. Came out immediately to help me with my house leak. Quality customer service and professional advice. read more

I called Brownlee on Wednesday to request an appointment to get an estimate on moving pipes from a bulkhead into the ceiling and had an appointment scheduled the next day. So, that was amazing. Mr. Fox showed up (on time). In about 15 minutes he evaluated the job, gave me a ballpark estimate (which was more than I wanted to spend) and explained why it was that high, and then recommended to me that I don't move the pipes and why. I really appreciate the straightforward honest assessment of a professional (who could have easily suggested it would be worth it for him to take my money). Again, amazing. Brownlee is now at the top of my list for companies to call when I need a plumber. Thanks (oh, and we had a good laugh about rival sports teams) read more

Today we had exceptional service from Jermal. He arrived 30 minutes before we were expecting him, which in our case was much appreciated. He was clean and considerate, even took his shoes off at our front door. He didn't mind that our young daughter wanted to watch him work. He worked efficiently and even showed us how to prevent needing the same service in the future. Couldn't be happier with the service he provided or recommend him more highly! read more

Mr Jotis and his team are very professional. They arrived on time, texted us before arrival, very reasonable pricing. We used them to replace the main water line back in June 2020. We would recommend and will use them again. read more