Wow. Unreal! It's my first time coming to this auto shop and they were extremely fair, time-conscious, and pleasant to deal with. I got a state inspection and got my battery & a terminal changed as well as the corrosion around the battery cleaned. I came in at 8:45am and it was done by 10am and was a great price! Waiting was no problem, since I could walk to the nearby Starbucks which was 100 yards away and enjoy some coffee and reading. Will be back for other car services -- this has been the fastest, best priced auto shop with personable and kind workers who don't try to up sell you or find problems that they try to make you fix. Love this place and I highly recommend it! read more

All the services I needed (coolant and oil change, brake pads replacement, emissions test, safety inspection) were performed quickly and priced reasonably. Most of all no sales push - at other quick oil change place I was told break fluid and transmission oil needs to be changed, here they checked all of that and guess what... all fluids were good. Great customer service! read more

I have used Burke Auto for many services for my 3 cars for over 15 years. They are reliable. They know what they are doing and their prices are reasonable. If they are unable to do a certain repair job they always seem to have a reliable place to recommend. read more

I switched to Burke Auto service from the "OTHER" Burke shop. I agree, they're great people. Honest, no up sell and fear peddling. I have no reservations taking my truck/jeep to them, and refer my friends to them as well. read more

Buddy and his team have consistently earned our family's business time and time again. We've been bringing our cars to his team for over 8 years. They have always been honest and I've never felt like they were taking advantage of us. This week I took one of my cars in for an oil change and to have a brake problem looked at. They called me with options for fixing my brakes and ended up being able to address the issue more economically. Then I swapped out that car for my husband's which was making a faint rattling noise. Buddy's team made a few adjustments but wasn't able to find any significant issue. They charged me nothing for the visit. Whatever it was, they fixed it and we are thrilled. We will always take our cars to Buddy! read more

I can't say enough good things about this place. They are honest, they will fit you in without an appointment, have reasonable prices, and are very pleasant to deal with. I highly recommend!! read more

I know everyone wants to bargain hunt for mechanics. I'm the same way. I bargain shop everything. But for a mechanic, I want honest above all. That's why I choose Buddy's (Burke Auto). There's been many times when I've taken my car in and they don't charge me because it's an easy fix or nothing serious. They are not the cheapest as you'll read. But they take care of you and don't screw you over. You'll save money if you go here for a long enough time because of that fact alone. I've tried many other local discounted mechanics and they've lied or tried to cheat me. For 15 years, I've ended up at Burke Auto for car fixes and never been unnecessarily upcharged or bullied into unnessary work. That says a lot about their hiring and ethics. read more

We just relocated to the area from overseas. Our vehicle arrived and was driving strangely, right before we were supposed to drive 3-hours. We stopped by due to Yelp reviews. Buddy, the manager, let us know that typically there is a wait time but understood our situation. He got it checked out immediately, let us know it was safe to drive, and then gave us different options for fixing it once we get settled. So very impressed by Buddy and will definitely use this business in the future! read more

They are great! I lived in Burke for 3 years and always serviced our cars here. They are friendly, fast, and fair. I highly recommend

Buddy wanted money to start working on my car....but everyone else was able to drop their car off freely. Buddy also told me I had to wait a week before he could even begin working on my car. I will never step foot in this establishment again. If I couldn't afford to get my car fixed, I wouldn't even drop it off. Thanks for nothing!! read more

I took my Dodge Grand Caravan to Burke Auto Service today, after experiencing a major oil leak. Was so impressed that George let me know the problem has stemmed from an improperly fitting oil filter from my last Jiffy Lube oil change 2 weeks ago, probably causing the oil housing to crack. Not only did George and his team let me know that I should follow up with Jiffy Lube, to see what they could do to cover the impending and rather expensive repair, but they also conferred with the Jiffy Lube staff to let them know what happened. I ended up taking the car back to JL and had it repaired for free - they even paid for the diagnostic test that George ran. Kudos to George and the Staff at Burke Auto Service we will definitely go back if we ever have an issue with our cars again!! (Going to write a review for JL on Lee Highway In C'ville too!). read more

I have been coming here for my car services. So when I want to buy a used car, I decided to get it checked out at the shop. The owner, buddy (Thomas Apperson) overstepped his role. Instead of just giving me a report on the car's condition, he printed out wrong Kelly blue book value and told the seller what a great car she has, the multiple scratches on her car don't matter and that I (his paying customer) should pay her (the seller) a minimum of $$ amount while I was in the middle of negotiation. I try to tell him he got the wrong Kelly blue book value and that I had done my homework before buying (hint: go away) but he went and printed out another WRONG Kelly paper instead. Then he took the liberty to tell the seller and I in a very arrogant and loud manner that if I don't offer the seller at least $$amount, I will be looking for car another two months. He doesn't even know what the seller asking price is or our conversation when he does that. I am beyond pissed at that point and think that he is unprofessional to insert himself in a private negotiation and ended up costing a car. The seller got more confident and decided on not selling until she showed it to other people to get best value she can even after I offer her the full asking price. What Buddy doesn't know is that the seller is not selling until a month later and I will be buying as is after she gets to drive for another month. Also, seller is leaving the country, so if anything happens to the car, I can't file claim or get anything back. EVEN if he printed out the correct kelly blue book, he should not have insert himself in my private conversation with the seller or show the seller the information and tell the seller what is the minimum she should accept (again, I am his customer, NOT the seller). To add insult to injury, Buddy decided to give me $2 discount on a $96 bill. I did not once complain about the bill, so the insulting $2 was uncalled for. I paid for the car inspection and walked out pissed and regretful of my poor judgment to come here. Buddy (the owner) did not apologize, but as I walked out, he offered to cover my next car's inspection cost (uhm, another chance for you to botch my negotiation? No thank you). I felt like this would not have happened had it been a guy trying to purchase a car instead of me, a female. I am sad that I have to look for another shop to bring my car to now he broke the trust and customer relationship. read more

I stopped by Burke Auto to get their assessment of my car's oil problem. Another auto repair shop had told me I had a severe oil leak needing $1,250 to fix. The experts at Burke Auto determined the oil leak was minimal after their cleaning and review of my car, and that no immediate work was needed. And they charged me NOTHING! I will be going to Burke Auto for all my auto repair needs! read more

I almost paid $900 last week for certain repairs and replacements that my dealership told me was needed for my car when only about three months prior I paid the same amount for my 30,000 mile service. So I took my car to Burke Auto Service Experts for an independent diagnostics to see if, indeed, there are problems with my car. Guess what? Nothing. Everything is still good! My mechanic was Kevin and he took the time to show me all the parts that my dealership said were problematic but were actually just fine. I'm knowledge deficient when it comes to auto stuffs but I learned so much today from Kevin's explanation. Bea (front desk) is also such an accommodating person. Another great thing - I paid $0 for today's service, to think that they took the time to diagnose my car and even adjusted the tire pressure. This is going to be the auto shop that I will entrust the life of my car with. read more

We have come to rely on Buddy & his team for all of our auto repair needs. While they are a business, it never ever feels as though they are out to bleed you dry. They are honest and make sure that their customers are happy. read more

First visit there went well. Oil change and state inspection. I thought I might need brakes done based on another shops comments a few months ago but sure enough I don't. I appreciate their honesty. I will use their service again when necessary. read more

My car wasn't holding a charge and was acting funny while driving. I took it to Burke Auto assuming the alternator and at the very least, I'd need a new battery. After Buddy at Burke Auto diagnosed the car he said this was due to some corrosion and a loose negative connection on the terminal so they just tightened and cleaned it. After a quick service they said it would be complimentary?! I've found my new shop in Burke, VA!! read more

I just moved to Burke and found Burke Auto Service quickly online, and I can honestly say I am BLOWN AWAY by the service I received here. I brought in my car for an issue I thought I had, but it wasn't worth fixing or spending a lot of money on. David was honest and advised me to save my money, but obviously he would do the work if I insisted. When I went to pick up the car, my window broke on our extra car I was driving, so I swapped them out. The cost of the repair was more than the car itself was worth, so the guys just screwed up the window in place and all is great again. But this is where the magic happened. Because of a holiday weekend, and then my husband being out of town, I wasn't able to pick up the car for over a week. Trey and his brother DROPPED OFF MY CAR AT HOME! It was such a time saver, I cannot express my full gratitude for this act. I am so thankful to have found this place. read more

I have been going to Burke's Auto Service for about three years now. Though there are shops closer to home, I go there because the yelp reviews have lived up to the hype. As a woman I often feel intimidated in dealing with car stuff, but Buddy (and Burke's Staff) is great about explaining things and when I compare prices to repair pal or other online and local sources they are very competitive. Most importantly though, I have never felt pressured to do something that was not necessary (i.e. no upsells). They do a great job and get it done in a reasonable time frame. Highly recommend them. read more

I know this place has a lot of good reviews, so maybe I've just had bad experiences. I used to take my car here whenever I needed service, but had to stop because I got tired of bringing it back again and again for the same two problems. I had a check engine light that kept coming on, and every 1-2 months I'd have to bring it back, they'd find the "problem," I'd get charged for it, and in a few weeks the check engine light would be back on. A lot of the reviews mention that this place is inexpensive, and that's true. But after bringing my car back 3-4 times for the same problem, it's no longer inexpensive. I ended up taking my car to one of their competitors, and yes, I ended up paying a bit more, but I got the problem fixed for good. My 2nd issue was the air conditioning. Again, I brought my car in multiple times (I realize I am at fault for going back again and again, but I guess I expected them to make good on their previous "repairs"), and each time the problem was never fixed. One time I was actually driving out of their parking lot and I could feel that the A/C wasn't working, so I'm not sure what they did other than charge me money. Finally I was told that they just didn't know what the problem was and that I should bring it to a dealer -- which is sound advice, but NOT after you've charged me hundreds of dollars and taken up hours of my time. In summary, this place would probably be good for small/known/easily fixed issues. Maybe they did genuinely tried to fix the issues my car was having. However, the fact that they didn't stand by their repairs, and repeatedly charged me while they troubleshot the problems, means that I will not be going back to them again. read more

This company has earned my trust. We have a number of older vehicles because we have a number of teenagers. Burke auto service will not try to upsell you with every squeak of your car. The service has always been fast and done right the first time. The people are very friendly. We now take all of our cars there. read more

My car has reached the point where regular maintenance is no longer covered by warrantee and going to the dealer has ranged anywhere from $250-$700. This time I decided to try Burke Auto Service and was not disappointed. Not only was the cost of my service a fraction of what it normally is, but the mechanic called me at home to discuss something minor that I probably wouldn't have known (or noticed) otherwise. Very thorough! This has just become my 'go to' garage. read more

We've used them for minor things...oil changes and other routine service. They seem honest with me and never recommend needless repairs. Once we brought our car in because the battery died and they just trickle charged it rather than making us buy a new battery. I dock one star because my wife brought the car in for an oil change and tire rotation...and they charged her an extra $25 for synthetic oil...she wouldn't know to ask for synthetic oil and it's unnecessary for our car. read more

After reading other reviews about Burke Auto Service, I decided to take my car there to have my AC checked. While I was there I mentioned that I would occasionally hear a "strange" sound when I turned to the left. I assured them that it would probably be impossible to duplicate the noise, but they said they would check to see what might be making the noise. A couple hours later, they called and said that the car was ready. When I arrived there, they said that they checked the AC thoroughly and that it was running fine. They also said that they found the source of the strange noise and they fixed the problem. Needless to say, I was thrilled to hear the good news. However, I was absolutely stunned when they told me there was no charge for what they did. It's actually hard to believe that a place like this exists in this area. If you've lived around here for any length of time, you've probably been ripped off by one of the many unscrupulous car dealers or service centers by having unnecessary repairs done, or by the upselling of products you don't need. At least I have found a place I can trust, and I will definitely take my car back to Burke Auto Service when necessary. read more

They are neither the cleanest nor the fanciest place in northern Virginia, but they are honest and actually talk to you about your vehicles. If they feel some repairs might have cheaper alternatives or can wait, they will tell you. If they are not equipped to diagnose a problem, they will tell you. You can drop off your car without an appointment and they usually get to work on it by the next morning. My most recent visit was for a rough running engine. An ignition coil had failed on my 6 cylinder engine. They had fixed this same problem once before (different coil), so I asked about replacing the remaining 5. This would have been hundreds of dollars in labor for them, but the mechanic said it wouldn't save me money so just fix the others if and when they fail. A few years ago I brought in a different car that had slid in snow and smacked a tire on a curb. The suspension was busted and the subframe was really bent. They said might be able to bring the subframe back into specs. When I picked up the car, all the mechanics happily told me they had never worked so hard to align a car. read more

Both my cars had a tire with a slow leak. Buddy and his team fixed the problem while I waited back to back days.

After a dealer (went for a recall) tried to saddle me with $1,500 of unnecessary "fixes" and left my car smelling like a chain smoker I felt I should emphasize again how great this shop is and how wonderful the people are: They are incredible. I don't know what I'd do if I ever moved so far that I couldn't reasonably bring my business to them. read more

AT LAST, a trustworthy place to take my car! After trying to ignore a disturbing "crunchukutta" noise every time I backed down my driveway or hit a speed bump, I decided to go to this place (aka "Buddy's") because my husband had had a very good experience with them. I was fully expecting to need struts or a tie rod or something for my 100K Solara, so I was blown away when it turned out that some plastic shield under my car had come loose and they had fixed it back up where it should be. FOR FREE. When's the last time YOU left a car repair place without feeling fleeced? They have totally sold me for future car work, including oil changes. The Toyota dealer has seen the last of me! read more

Took me as a walk in for a state inspection. Quick and friendly service!

I had a good experience here! The people were friendly and their service was quick! I brought my car in for state inspection and within an hour they were finished. Paid $8 because of a coupon but the original price for state inspection would've been $16-which is the cheapest so far! Overall, satisfied with this place and will most likely bring my car back here. read more

Awesome place. Been going there for more than 10 years. Never had a bad experience, bills are reasonable and have even come in under estimate. Howard called me today to explain several issues and solved them at a very reasonable price. If you are looking for a place that is honest and has reasonable prices-look no further. The worst part is finding a place to park as the place is always busy-I guess that says something too. read more

I moved to Burke in 2009 and just by chance found this place. I have taken my car and my kids cars to them ever since. Buddy is honest, his mechanics do excellent work and when I leave there I know everything has been done correctly. The other reviewer also mentioned that they find things that are starting to go wrong but tell you that they don't need to be fixed right away and that is very true. Yup, they will drive you home and pick you up if you need them too. It's a wonderful place and I recommend it to anyone. read more

They are great and honest which is hard to find in a car repair shop. I know a little about cars and also when it is something I can't fix. When I took my car to them they checked the simplest and most obvious possibilities. While they could have gone to the expensive diagnosis and repair options they checked the quickest and cheapest and found the problem. They also cleaned up my battery terminals which had corroded again and sprayed them with anti-corrosive. Finally, they were cheaper than a dealership. Now that I know someone I can trust I will definitely use them when I can't do it. I highly recommend them for anyone who is worried about being taken advantage of or doesn't want to pay the high dealer fees and push for extra services. read more

We are new to the area and my daughters BMW needed work. I was so happy at professionalism and honesty here. We will keep going back!!

This mechanic was incredible! My wife and I moved to VA from out west and needed a mechanic we can trust. We saw the previous yelp reviews and we went in. I was buying a new car and needed a mechanic to take a look at it to make sure they're were no problems. Buddy took me back to shop and with read more

Unbelievable. We have always been happy with the repairs and quality of investigative work the team does at Burke auto. We have had problems with our cars others have essentially said we were making up. This team finds the problem and fixes. However, it's the service that to me makes this place feel like family. I recently had heart surgery. I had one of my cars towed there for repairs. When it was complete I explained I would need to arrange a time for my wife and someone else to come by after her work day. I could not drive. 30 minutes later I heard some doors closing and a truck in front of my house. Being a recycle day I thought it was the recycle company. When I looked out I saw my vehicle parked in the driveway. Keys and paperwork were on the floor under the driver seat. Talk about service. I have never had another automotive shop offer let alone provide that type of service. They will forever get my business. read more

These guys do great work and have excellent communication. What I like best is that they give you your various options on work to be done instead of trying to push you into getting extra work and money from you. I've really appreciated how they have been upfront and honest with me over the years...including telling me to junk a car and buy a new one when it was time. read more

Another outstanding service visit! These folks are honest, knowledgeable, and they don't try to sell you on a service you don't need. And they always stand behind their work! read more

I have found these guys to be very fair and helpful. More times they have saved me money on car repairs. Recently, I was losing air pressure in one of my new tires and both a dealer and another Good Year Service center told me that I need a new tire (the car is only one year old and the tire and the car had 6000 miles). Buddy's mechanic found the nail and plugged it - all is good now. I was surprised that two mechanics could not see this nail. I think these guys are very honest. Thanks. read more

This is the most honest shop in Burke. I looked in yelp and I decided to use them. Competent and honest. Quick and customer centered.