This is one other better locations at least for the time that I visited earlier this week. I was…read morebasically in and out of there in about 30 minutes. Luckily there weren't too many people trying to get their oil changed so I didn't have to wait too long. They do try to upsell you, but they don't push it too hard and they are efficient and quick. They show you your oil at the end and they are pretty good with their whole Groupon system. With the Groupon, it is worth it because you just need to pay the tax after. Alternatively, my boyfriend said that you can bring your own oil to do the change and that saves you a little bit as well.

I would strongly caution anyone against using this Valvoline location. I brought my 17-year-old…read moredaughter's 2014 BMW X1 in for a routine oil change. Within days, we noticed oil leaking onto our driveway every morning. An independent repair shop inspected the vehicle, documented the damage with photos and video, and advised us to return to Valvoline because the leak appeared to have been caused during the oil change. The manager reviewed the evidence and acknowledged that a mistake had been made. However, despite multiple return visits and repeated promises to fix the issue, the oil leak continued. At one point, my daughter was driving on the highway when the car began shaking and lost power, forcing her to pull over. It was a frightening and potentially dangerous situation. What should have been a simple oil change turned into weeks of inconvenience, safety concerns, and a vehicle that still was not properly repaired after several attempts. I am extremely disappointed with the quality of service and the handling of this situation.

crooks the manager tried fooling us that our car is a run flat tire up charging us $100 to change…read more when confronted that we knew it's not a run flat, he tried fooling us further by saying you agreed to the price. what a fraud manager needs to get fired , he is lying to customer to make more profit

This location tried to charge me $170 for an oil change. I can only assume it's because I'm a…read moreyoung, single woman who they were hoping wouldn't know any better. Thankfully, I know enough to know the excuses for why they "had to use the most expensive oil" was garbage. I've had much better luck and service at other Jiffy Lubes in the area. Take your business elsewhere.

I came in for an inspection and it came back with the ink smudge, residue from the last sticker,…read moreand glue smudged still on the window. This should be the easiest job but was still done sloppy. When I told the customer service rep, he sounded mad at me like he was done wrong. Unbelievable, don't take your car here.

If I could give it a negative 1 review I would. Shuttle services are falsely advertised. I took my…read morecar to this shop for a simple tire rotation. The car was returned to me with a torn head liner and broken TPMS issues. I just had a full multi point inspection from Intersport Performance in Ashburn where none of these issues were a concern. IF YOU HAVE ANOTHER OPTION, DON'T come here. Customer service is in the pits of hell. I was told after the rotation when the dash light came on, maybe the car is older. If you can't work on European cars, THEN DON'T accept them. i took my other vehicle to Convenience Tire and Auto and had zero issues. This is not an ad but just drive 10 more minutes down the way.

Every time I've gone into this place I've had a positive experience great staff not to mention they…read morealso give you free coffee and I like going there. I usually go there for my car inspections, but I think I would've start using them for other things as well if you're looking for a place this is a good place to get your tires done in your inspection as well

I had a flat tire in the morning. When I called to see if it could be repaired, the person on the…read morephone told me to bring my car. After I brought it in, he said they had a tire in stock, and it would be ready between 11:30 am and 2pm. I went home and returned at 2pm, only to find it still wasn't fixed. Then he said the tire was in their warehouse and had to be delivered to the shop so that it would be ready between 2 and 4pm. I waited, but no tire was delivered until after 4 pm, when it was finally replaced. Additionally, he asked me to get a membership for a 5% discount that could be applied to today's expenses. This sounded good, but he didn't mention that I was actually applying for a store credit card. I wasted an entire day to replace a flat tire, which was frustrating. If their communication had been clearer--such as explaining that 'in stock" means they don't have it on hand but need to have it delivered or that signing me up for a store credit card was necessary for the discount--my experience would have been better. I do not recommend this business, as they do not value customers' time and are not apologetic. Instead of blaming me for not understanding their vague timing, I refuse to waste any more of my time here.

I have a Nissan Versa with 65K and take good care of it. I felt it was sluggish on acceleration of…read morelate, and took it in this morning to Precision Import Service so that they could take a look at it. The service I received was top-notch! From the lady at the front desk who greeted me and checked me in, to the gentleman who test drove my car and inspected it and told me that what was needed was a CVT drain and fill. Everything was explained to me upfront, what needed to be done and the cost which was quite reasonable. All was done in a timely manner. I am so grateful to Precision Import Service not only for their friendly and expert advice but also for their honesty. This is a trustworthy company and I highly recommend them for any of your car needs!

Gave complete context of the issue and cost to do the work. Advised on future possible issues to…read morelook out for

Chuck & crew were excellent. My SUV, after the service, always feels like a new vehicle. I highly…read morerecommend this location.

Yelp brought me here. I called to get price estimates over the phone for brakes, oil change, and…read morestate inspection. They were very welcoming and patient over the phone. Made an appointment to stop by during my lunch hour for an estimate. I arrived early, however, unfortunately I did not have enough time to wait for them to get to my car even though I was next in line. So I had to leave and go back to work. Even though I had to leave, the gentleman was understanding and explained a few of the services with me. I called later to speak with the same gentleman to reschedule and mentioned that another location was close to my home and I could go there on my work from home day. He was super patient with me and understanding of my time constraints. He recommended I call the other location and get a 7am appt to get the estimates so I could get it done before work. Perfect resolution!! I called the other location, got the work done and it was a 5 star experience. Now that I am familiar with both locations, I will use either one of them. Both locations were professional, welcoming over the phone, and just as patient in person and ready to work with me. Highly recommend.

I had my car taken to Crafstman at Chantilly. Stephen was my technical advisor who took the time to…read moreunderstand my issue was. I was having trouble with my antifreeze leaking/evaporating and the car not heating. the dealership recommended thermostat case replacement which was going to be very pricey so I went to Craftsman for a second opinion. turns out i don't need to replace the case, there was an air pocket that should have been removed when the car oil case was replaced and I was still losing the antifreeze. Thanks to Craftsman, saved me a LOT of time and MONEY and my car seems to be running fine. Cautiously optimistic that this issue is behind me. thanks team Craftsman, you all are rockstars!

Awoke to a flattened tire and hopped online to find a nearby repair shop. Craftsman Auto Care in…read moreChantilly was at the top of this list, and now I know why. My experience today was A+. I called on my way over to make sure they were open, and the tech who answered the phone assured me I could come right in and got me registered as I headed their way. It took just under an hour for the team to evaluate my tire, spot the screw that was causing the leak, patch it, and fill it back up. I was able to work from a well-appointed waiting area with plenty of seating, Wi-Fi, outlets, snacks and coffee. I would definitely recommend this shop for their efficient operations, welcoming team, friendly atmosphere, and a job well done.

Very efficient state inspection with a very cost-effective small replacement of light bulbs. Good…read morecommunication, friendly service. Clean. It seems quite popular too so it's best to plan your visit for a less busy inspection time, or plan for a while in line.

We have been going here for our car service for the past 10 years .All who work here are extremely…read moreprofessional. We get our moneys worth. Very honest people reasonable price .

Outstanding service and professional staff. Private owned and cares about their customers. Highly…read morerecommend for all your vehicle service needs. Trustl worthy and honest shop.

I have been going here for the past 10 years. They are always honest they have done a lot of work…read moreon my car. Their prices are fair. I don't understand the bad reviews on here. I have sent at least 20 people there for work and everyone has been happy. I think the people that are unhappy are the people whose cars failed inspection and they didn't like it.