This review is just purely on customer service. I stopped by at this Carters location to shop…read morewinter clothes for my 3yr old daughter. I went inside the store around 10:10am, and i was greeted by a male employee. I stayed in the store to shop around $150 worth clothing for about an hour.. the employee named Robert asked me if i was doing ok and made sure i was finding things right. He also offered me a store bag for my convenience. He was definately nice and cool. Another employee...a female girl also asked if i was doin good. I just assumed all employees were trained well. Until then, everything was good. After an hour, i brought the bag full of clothes..the girl rang me up and put my phone number for customer info. As she was scanning, i noticied an ad showing 20% discount offer starting next week. I asked her if they were able to apply that since im shoppin anyways. If not i wouldve cancel the transaction and came back next week bcuz 20% is obviously alot. She told me since im enrolled to their email list, i have to find the email and show her the coupon. I told her i never received them and as far as i could remember, i havent received any in 2017. She insisted for me to look up the email and find the coupon...and i felt like she wasnt gonna do anything unless i find the coupon. I asked her if there was anyway she could allow the discount...since there will be same discount next week... she did not want to look for other options. I definately felt like she wasnt trained properly to handle these types of situations with the customers. I was feeling lil upset the fact that she was definately not tryin to help me as a customer, but more like IF U DONT HAVE A COUPON, YOU WONT GET A DISCOUNT attitude. She did not disrespect me , nor gave me an attitude, but there was a sense where anyone couldve tried to resolve this matter better. But all of sudden, Robert saw what was goin on and gave her a employee only code to get me the 20% discount. Tada! I knew he was nice guy. I think Robert is the floor manager , the way he was running the store. It took off almost $30 from my original total and as i was about to leave, i thanked Robert for his help. I was sick all week and drowsy..but Robert made my day from leavin the store pissed to .. leaving the store with thankful mind. I definately did not deserve it. Robert's critical decision to satisfy a customer WANT helped me stay a Carters customer. I will always come to this Carters location because of Robert. I usually goto old navys, but those little things that nice ,kind hearted people do....will change my way of shopping for sure. Thank you Robert, have a wonderful holidays and i hope u have a sucessful career ahead of you going forward. Retailers need more leaders like you..to keep customers coming...

I went shopping at this location on 9/10. I'm always happy…read morewith the clothes and prices at carters but the attitudes of EVERY single employee in this store was unacceptable and unprofessional! I don't know who is running this store, but the environment is definitely a negative one. All the ladies here had such an attitude, they ask if you need help but when you do ask them anything they act like your bothering them. For a children's store!? Definitely disappointed. I spent well over $200 for my daughters that day. It would be nice if these ladies where at least hospitable. Management needs to check these disrespectful ladies that work here at the La Habra location. Maybe management also needs to be looked at because this environment is horrible. And they aren't even young girls working here, older women, with nasty attitudes! DO BETTER .

This has been our go-to toy store for years--for finding fun, unique treasures for my girls and the…read morebest birthday gifts for their friends. It's such a refreshing change from the same old big-box store toys--everything here feels high-quality and thoughtfully chosen. The store is absolutely magical, with beautiful window displays and whimsical little scenes everywhere you look--it's truly a feast for the eyes. I especially love the children's book section--always so inviting and perfectly styled. And the owners are the sweetest--every visit feels like stopping in to see friends.

I'm a newer customer since this whole Needoh thing. I've been to the store multiple times for…read moreNeedoh drops and also to pop in and look for Needohs. The owners are the sweetest people and set limits on these popular products to make it fair for everyone and I respect that so much! They also don't price gouge. At a recent event they had a wide variety of Needohs to choose from. The ticket system makes it fair for everyone. To read a review stating so one felt they were discriminated against because they were a minority is a crazy accusation considering the owners are a bi-racial couple. Being upset because you didn't get your way does not automatically mean someone is racist because you're a minority. I just so happened to be behind the lady in the prior review stating she was discriminated against and that's just so wrong. I was one of the last few to get tickets for me and my kids owners were trying to stick to their policy and make it fair to every family. It was clearly posted !!! I don't think people understand what small businesses have to go through. As a local in this city who has gotten to learn more about the owners I fully support their business the family is so nice and the negative reviews do not reflect their character. Thank you for making limits fair and keeping the prices fair !!!

I've been to the last 4 or 5 of these pop ups. Everytime I've found something that was a great deal…read more(and I've never paid to enter early). Just like with anyplace when you're looking for a good deal you do have to look through things and evaluate the price. The great thing about this pop up is that everything is really well organized so you can flip through things quickly and the really good deals jump out at you. As an example, at the August 2025 sale I found a frozen jacket with matching skirt for $4, dollhouse with furniture for $45, sleeping bag set (with pillow and blanket) for $10 and the clothes and sleeping bag look hardly worn/ used. I went on Friday so it wasn't even the earliest you could go. The more recent one I went twice and I did notice when I went on Saturday that a ton had already sold so there wasn't as much to pick from. But on Sunday lots of items are half off so you can get some really good deals on something that was just a bit overpriced initially (I got a three pack of disney princess dress up/ nightgowns for $7.50 that way). So if you really want the best stuff or if you're looking for something specific, go early. If you want great deals, best bet is early general public (Thursday) or Sunday for the half off.

Used to shop the online consignment, but when they went in person it was a different experience…read more The pickings were slim and there was an UNDISCLOSED event support fee. No signage or anything about the fee. I probably would not have minded paying it had they disclosed it.

The good: Everything in this store is so cute! It is a…read morenicely curated selection of toddler/baby and kid's clothes. The stuff is very trendy, cute and aesthetically pleasing. There were unique pieces I haven't seen at other places. There were so many cute kids hats, purses, and soft shoes. There was also a good selection of wider toe box shoes that are great for toddlers. There are also adult clothes in the back but the selection is smaller and less interesting. They have brands like Mini Boden and Mini Melissa (brands you'd see at Nordstroms). The bad: The prices are pretty high. There were joggers and shoes for kids around $75. The interesting: I see a lot of reviews about people who don't like the owner lady following them around. I noticed this at another Korean fashion store I've been to too (where the owner will come to the spot you were just at to tidy anything you touched or slightly displaced). It is discouraging to browse things when you're not greeted or when you're being watched. I had two toddlers with me (the target audience) and you'd think that people would say hi to the kids or ask if we needed help looking for anything but we didn't get any of that.

This place is every mom's dream~ they carry so many stylish and adorable outfits and accessories…read morefor kids. High brand and quality ! I can't get enough of this store ~ I keep going back cuz it's so fun to shop there . My kids love it there too ! :)

Amazing customer service! Helped me, texted me many of my preferred options in furniture and I was…read moreable to buy exactly what I wanted. I visited many furniture stores and Kids Furniture Superstore has the best quality furniture! Delivery was fast and they assembled furniture with no hassles. Everything went smoothly from the beginning to the end! I'm very satisfied

We went to sooo many stores to look for furniture for our new baby and it was overwhelming , but…read morewhen we got to Kids Furniture Evelyn was very helpful and informative . She was patient with us And answered all our questions and She has the best prices in town.

What went well, let me tell you, Paisley was my amazing customer service experience hero!…read moreI was looking for an item and couldn't locate it.She took the time and care and effort to go to the back of the store find the item and bring it back all with a smile in her face, and a huge heart that said, I mattered most to her to make sure that she was living the Target brand. Thank you, Paisley!!!

I don't have any negative yet only positive review about this place since it's my first time…read morestopping in but this two level store was pretty cool.

Such a lifesaver this place is!…read more Had a recent trip back to the OC last month with both my kiddos, and even though I have a five-year-old now he still refuses to use his legs when we're at a theme park so I needed to find a double stroller that was able to fit inside the trunk of a standard car and also something easy to push around at Disneyland Park. I also noticed that most stroller rental companies in the area have a minimum requirement of renting 3 consecutive days. I literally only wanted to pay for one day since we just needed to use it for the hours while we were at Disneyland. Luckily, the lovely owner of this company was retiring some of her double strollers and agreed with me that if I could just pick up at her location, then she would rent it out to me for the one day. Everything worked out perfectly as her location was literally five minutes from Disneyland Park, so it was easy to simply pick up and once we were done at the park to drop off back at her home. The stroller was also very easy to push around and both my kids were very comfortable in it. I highly recommend using this company if you ever need to rent a stroller in the area.

There are a few things to consider when traveling with little ones to Disneyland that can make your…read moretrip run a little easier. One of those things is renting a stroller.. A girlfriend of mine told me about how nice it was to have one dropped off to their hotel for their Disney vacation so they didn't have to lug one on the plane. She gave me a few options of companies that offer this service and I'm *so* glad I chose City Stroller Rentals. It's a small business and I've had the pleasure of using them 2x now for our past Disney trips. The stroller is dropped off to the concierge the night before (We stayed at the Westin Anaheim). In the morning when you're ready to go, just stop by the concierge and have them get it for you. Once you see the stroller, you can fully appreciate that it's been thoroughly cleaned and in good working order. Hanging in the back, you'll see a nice little plastic sleeve with your last name printed on bright blue paper. This makes it so easy to find yours when you've parked your stroller among hundreds of them at the park. Another nice thing to note is that once they've dropped off your stroller, you'll get an email for them with pics of the stroller for proof. When you're done with it, they come to pick up. Our cost? $15/ day. Not bad at all.

I want to start off by saying the the 3 stars are for the store itself not the service…read more The employees were very helpful. We got fitting rooms right away. They asked if we needed help several times. Ashley helped me out in the register and she made my transaction very smooth specially after I expressed how HOT it was inside the store. I could not believe they were working with little to no air conditioning circulating through the store. The store is the reason why the 3 stars. For such a large chain retail store I would imagine they would be able to afford good quality air conditioning not only for the customers but for their employees as well. It was cooler outside than it was inside. I really hope this is being looked into given that we are expecting this summer to be extremely HOT!!! I'd hate to take my business elsewhere given this store is very close and the employees here are great!

I had a very disappointing experience today at Old Navy…read more I came to pick up a prepaid order that was already paid for online. I waited patiently in line at the register and politely showed the barcode for my pickup order to a lady wearing a pink color stripe shirt. Instead of assisting me, she reacted in a very dismissive and disrespectful way and told me to "get in line." I was not trying to cut the line. This was a prepaid pickup order, and I have done this many times before without any issue. The whole purpose of ordering and paying in advance is for a smoother pickup process. If customers still need to wait in the regular checkout line, then what is the point of online pickup? Eventually, when I reached the register, the manager came over and processed the order. He confirmed that for pickup orders, customers only need to show the barcode and the staff will bring the item out. That is exactly what I was trying to do from the beginning. The situation could have been handled professionally and respectfully. I hope the store provides better training to ensure customers are treated fairly and consistently