I just came into this boot barn with my boyfriend primarily for him because he's really been…read morewanting to get into western wear. Josue helped us out and was very nice and attentive with a great attitude. Our experience was great until I decided to just take a look at the women's boots. I don't know the girls name but a small hispanic girl came over to me and asked if I needed help. I told her I'm just looking. She proceeded to look me up and down and tell me that they stretch out boots and that if I'm worried about if my "wide foot" would fit.. they do stretch out boots. Now yes I'm a thicker girl but the fact that she just assumed I have a wide foot and am not going to fit in the boots period pissed me off. She just body shamed me and thought what she was saying was okay and kept going on and on about how they don't make boots for wide feet. This was our first time in boot barn and didn't expect to be body shamed just by looking at boots. My boyfriend was about to drop $400 on shoes and a hat and she ruined that. I'm crying now so thank you for ruining our experience. I think management needs to train the young woman on etiquette because what she said was not okay.

Boot Barn really needs to hire better employees! ALL THE WOMEN IN THE STORE ARE RUDE! From the…read moremanager Blanca, to the cashier named Cassie (who always has an attitude) Anissa who seemed bothered to be at work. We have been into the store multiple time since it's opened and each and every employee makes us feel like we can't even ask a question. Nobody has customer service skills. This is an over due review but I let it slide. But today 1/2/23 was the last straw. If Cassie isn't gonna have a better attitude she should not be in customer service nor be the first face you see when you walk in! And just because every employee is dressed western does not mean they are good at their job! When customers come into this store they are coming to spend money, why would I spend anymore money in a store with rude employees? I'd rather go to a further location then go to this one 5 mins from my house.

Loved Nellie. She was knowledgeable, helpful and offered tasteful suggestions. Definitely would…read morecome back

Adam gave great service for the value! Great selection as well. Value is immaculate for the serviceread more

I guess in anything you buy it's always good to have some idea or information about the item…read more Especially if you plan on spending a little money it. When buying a suite or sport coat I've got quite a bit of experience in what to look for, ask, and what isn't right. The main focus is to come into the purchase as to what you're looking for in style and fit. Itt helps if you have some inspirational photos for reference. My professional clothier was Grant who provided good insight and feedback. He made fitting, sizing and material choices pretty straight forward. Somethings I didn't want or like and he incorporated that. With that said its always important that get a person who fits your style and don't be shy if something isn't correct. With all that said, Tom James has a nice large assortment of material choices to pick from for suites, ties, and shirts and wouldn't hesitate to refer them for your next outfit.

Pretty weird that this company stalks people on LinkedIn then pays another service to get your…read morephone number so they can cold call you to sell you clothes. When I told their sales rep I don't support that kind of business I got a passive aggressive text about how "everyone needs to buy pants." That's true but it can be done elsewhere on my terms.

Not to be confused with Old Gravy, which doesn't taste fresh anymore…read more This is the Old Navy up on the Northwest Freeway, and I think they do a pretty good job. I've seen better and worse locations, and this one can get pretty busy, but is also a good service to the community of northwest Houston.

New to yelp but. I came in this morning for some new jeans and was having a hard time finding my…read morespecific size and was i by a employee I believed was named josh and he was so generous and helpful in explaining the difference between all styles of jeans and helping me find my size in each style . Glad they have good customer service. clearance section was a little messy but that is of course to be expected . Likey to come again .

Great deals!! Had really cheap clothes & 10 books for $1! No fitting room. I was rushed coming here…read morebut definitely want to return. I love Value village & Family Thrift :)

There are variety of items that you can choose from home goods, shoes, clothing, purse and a lot…read moremore! Prices are very affordable!!!

Wow, I just love this place! The store is hit or miss with onsite bargains. As I was looking at…read morethe racks, everything was a bit jumbled today but that might be from all the holiday sales. I have found it is easier for me to buy online from Nordstrom or Nordstrom rack and pick up easily by the dressing rooms. The staff are helpful and quick to get my items for pick up and also very easy returns. I'm here so often that I'm glad to see the same staff. Great value for buying for yourself and gifting to others. I do recommend you have them open your boxes for pickup there as I was missing an item one time and the manager quickly refunded for me the jeans. They do sell stuff in store that is not available online.

I had a defective pair of sneakers (the sole was peeling off) and called the store to ask if I…read morecould return them. The associate I spoke with said she checked with her manager and that they'd honor the return. I stopped by the store the next day with my receipt and the sneakers, explaining that I called the day before and was told to bring the shoes in. The store manager refused the return and said it's not the store's job to manage defects. After leaving the store, I called the Rack customer service number, who absolutely said the store should've taken the return and given me a refund. Do not go to this Rack...it's messy and disorganized, anyway. The other locations in town are way better.

Location: Off feeder of 290…read more Parking: Plenty!!! Staff: Nice, helpful Wait time: none, I was able to shop comfortably and wait time at check out was smooth Price: lots of great deals and very well organized

Convenient location, a bit overwhelmed with demand vs staffing it seems. Went around 7pm on a…read moreSaturday to make a return and they only had 1 worker at the checkout area and a line several people long. She was very helpful and friendly, just could use another friend or two to take some of that burden away! Store is clean and well kept overall; seems well stocked with items.