This place is ghetto and unorganized !! They got brands like Michael Kors bags, True Religion jeans, Adidas, Nike, Steve Madden, etc...the workers are nowhere to be found. Clothes all over the floor and it looks like Black Friday all day everyday. But they got home goods and pet stuff so if your looking for a great deal on home decor or goodies for your dogs or cats this is the spot. They got shoes for great prices too read more

This place gives me a headache just thinking about it. I hate, hate, hate, hate coming here. I hate even walking through to get to Banana. This place is the most unorganized place ever. I don't shop here anymore but when I did I could never find anything. I did buy some stripper shoes here a few months ago for a pimps and ho's party that I went to for only 10 bucks. That was a pretty good find. One star for that. read more

Caffeine, lots of caffeine...but wait patience lots of patience! So yes, you can sift through the racks here for hours and find unbelievable deals, but it's a mess. After watching some icky customers in here look like they are practicing the who can be more of an unthoughtful messy butt head award, I know I cannot blame it on the staff whole for the mess. Like pull something out, look at it and drop it on the ground repeatedly, wow. You fail. They get a lot of weird sizes and defects (hence the cheap prices) so you must try everything on. I found that out when I brought some stuff home for the man and the pants thighs were the same if not smaller then the calves. Staff is a little iffy, some are rude, some are helpful, but they are all tired from keeping up with mayhem. I do not envy them. So prepared for battle! read more

Ok guys, you better watch out when you shop at this store, it just happend to my sister, she went back to return something today but the got reject from the manager, we understand if things can't return, but she really have a attitude problem , first my sister have no idea why she being so mean and bitching , but later on we found out why, that's what she said to my sister .....please see below Manager : ok ...i am done talking to you, i told you already , this can't be return. my sister : i understanded, but i think you have the attutude problem, can i have the number that i can call in to complain. Manager : i am busy, (and she turn around walk away) my sister: hello.....you are the manager, and i am asking you a question, how can you just turn around and walk away Manager: i told you i am done talking with you, you following me just because you wanna return something only $8 WTF.......i can't believed it ...this said by a Store Manager.... read more

Think Ross but twice as big. I first walkd in & noticed all the household items. A nice surprise. Good deals. Then I saw racks & racks of coats. Then walls & walls of purses. I found one that I actually love but didn't need. I found a coat that was very inexpensive but again didn't need. Lol..i didn't end up buying anything so I didn't have any interactions w/any employees. BUT when I do ill probably write an update. This store is worth coming back for. read more

Burlington Coat Factory has no inventory system and that makes me a criminal. We bought a couple of versions of pink ties from Burlington Coat Factory for our groomsmen to each choose from. Somewhere in the wedding frenzy, we lost the receipt. We figured that we could get store credit and get something else more useful. The customer service rep that we spoke to said that they had just changed their policy and no longer gives store credit. We asked for a exception, since we really had no use for three pink ties. They said that because they had no inventory management system, there was no way for them to know that we stole the ties. Wait... a second... Fact: You don't have an inventory management system. Therefore: You have no idea where your goods are at any point. So, you conclude: If I don't have record of me purchasing from your inventory (that you aren't aware of) it must mean I stole it. Which gives you reason to: Give poor customer service. Well, that gives me reason to: Never shop at at your store again. If I am going to be a criminal, I want to be at least a smart one and not frequent a store I've already hit before. read more

This is where I now shop to buy my little guy his clothes. They have everything from Nike, Jordan and Polo outfits for babies, all sizes from Newborn to Toddler. Last time I came I bought him 5 Jordan outfits and a pair of shoes for almost $50. Not bad since one baby Jordan outfit is about $40 at Macy's. The downside of Burlington is the lines. I waited in line, kid you not, for 20 minutes on a Tuesday morning. There was 9 people in front of me and one cashier.. 3 stars for the bargains and minus two stars because EVERYTIME I go I'm in line for a really long time. read more

my most favorite spot, for all the baby goodies. Great spot for registering for your baby shower!!!

this is your run-of-the-mill discount clothing/home supply store, like ross, marshalls, tj maxx. As other people have mentioned, shopping here is a lot like shopping at goodwill. its draining, and you have to dig thru a lot of stuff, but occasionally you can find some really cheap stuff. The racks are stuffed, especially the sale racks, and are crammed really close together. just squeezing the clothes apart to look at a shirt better is a bitch. they have a pretty large bed/bath selection, with lots of inexpensive sheets. a full or queen complete sheet set is 10-20$. i saw some pint glasses with biggie smalls on them last time i went here. i wouldve gotten them, but my bf was making fun of me, so i put them back. read more

This store is a MESS! A huge mess! I wonder if their staff actually organize their products. How do they do inventory? Their stuff are all over everywhere. Clothes are not in order, more shoes are pouring out of the boxes on the floor than on the rack. In fact, I don't think customers can find a complete pair of the same shoes. I am sure there are some good deal treasures hiding somewhere in the store, but I just don't have the patience to dig them out! read more

We came here not looking for coats but luggage as were going on a trip soon. We shopped around and were pleasantly surprised at the great prices they had here. We purchased a piece of luggage that was $40 at a competitors and we got it for $29, score! That deal means I give my review 4 stars, however this is a discount store and it does get trashed and the service might not be the best but, I got a great deal and they get a good review! read more

Not too shabby since everytime I go to buy a suit, there's a tailor who charges half or more than what a normal italian one does. It may be messy, it may be packed, but it makes my wallet a little more stacked! read more

I admit this store is cheap. But apperantly theyre pretty cheap with their cleanliness too. Everytime i go to this store its always as if a tornando or a hurricane had passed by the store. Stuff is all over. If you want to find something in the store, good luck. It will be as if your looking for a needle in a hay stack. read more

I used to love Burlington Coat Factory back in the days. It was my go to store for bargains. Not sure if it's the location of this store but this Burlington is very skimpy and practically empty. It's very unorganized and sloppy and you have to dig, dig, dig to really be able to find anything. If you have the time to sit there and sift through their piles then perhaps you will find something. They do have a good selection of kids clothing and houseware stuff but again, you'll have to go thru it all. read more

Extremely uncooperative and unfriendly staff. They don't care for the customers and show attitude to them. As if they are doing us a favor by letting us shop there. The register closes at 10 pm on Saturday night. They wont let you checkout the items you have been spending time to choose which is best for you at 9.58 pm also. The girl who worked there didn't let us go anywhere near the register to checkout our items. She was very RUDE. I am not going there again!!! I wish i could give a complain such a behaviour. read more

I thought this place was Ok when it was located on the other side of the Mall. Since moving across to the other side of the Mall the store got worse. It is too disorganized in there for me. Feels stuffy in there too. Now days when I walk by the entrance it feels and smells like sweat is pouring out of the store. I won't step in there again. read more

I liked this store till this day....I got white leather coat. I liked very much,till moment when I bring it home. I found that one back side of the coat has a light dark stains...I was so unhappy and I expected to returned. I still got my receipt and even tag on a coat. But costumer service at this store,don't except return and not even offer to exchanged. read more

Expect lower prices compared to Walmart, Target. There are a few items which are reasonably priced and high quality, but most are ridiculously expensive for cheap fabric/ designs. There are messes everywhere (clothes everywhere, trash in random corners) and the worst part is that the service is horrible! The sales lady had a huge fed-up attitude and no cash in her register, and I waited around 10 minutes for $2 back? The employees are all in the front, none are able to help near the clothing aisles and the rest of the store! This place is for those who know and have researched what they want to buy. Sure there are bargains, but worst customer service EVER! read more

I worked at this location maybe about 7 years ago when I was a teenager. So when I went in with my boyfriend and went from looking at jewelry to suit cases (because we were going on a trip to Vegas) I knew exactly what loss prevention was thinking. A few of them kept walking around us staring. One even said something aloud (obviously so I can hear), then they waited by the door STARING until we left. I have never felt so uncomfortable in my life. Like seriously? What a joke. NOT EVERYONE IS TRYING TO JACK YOUR STORE. read more

A large outlet store at the Great Mall. Like the retail department store with clothing, housewares, domestics and furniture. I always look but rarely find something to purchase for some reason. There is so much selection and never seems busy with crowds. read more

Came here today so a friend could make some returns. Tammy at the desk announced to a coworker that she doesn't want to work in customer service. I thought this very rude! read more

I agree you can find items that of better value than other baby store. They even have nice sunday dresses for little girls... But be very careful... Most baby depot stores I've been are pretty messy. Too much supply. sometimes there's no room to freely go around the aisles. Toys, and clothes are everywhere. Lesson learned. checked item twice before buying. I bought an ear thermometer not realizing that the tip was missing. I even took the item behind the stocks because some are open. I got home and remember to open it 3 weeks later. I went back to the store, and guess what... i could not return it!!! they send someone from baby depot dept. and when he came all he can say is that i couldn't return it. "only the manager can approve it". he added. But when i asked for the manager. "She was not there" he quickly replied. He could have just tell me i cant return it. period. I tried to explain that their area was a mess. All he can say was "you have to check before you leave". very helpful. thanks but NO thanks!!! even the lady that doing the return was useless and very unfriendly. These people shouldnt be there and dealing with customers. they shouldnt come to work if they expect nice, friendly & satisfied customers all the time. I stormed out mad ... i should have rate this place negative. read more

Be prepared to spend some time in here if there's something specific you're looking for. Although a little disorganized in some sections, they have a cool variety of clothes here. My husband always finds something he likes, which is great because his size is rare. The childrens section is mediocre, but I can manage to find something for my baby. The prices are reasonable, but the lines are not. For all the cash registers they have, only about 50% of them are open everytime I'm there. read more

If you know what to expect, and are prepared, you can have a great time and find very nice items and good prices at the BCF at the Great Mall. That said you just need to be prepared for long checkout lines - on weekends and during Christmas holidays. Stock not neat - in the afternoons on weekends and holidays. I have experienced that - and I don't go there then. I go at on weekdays, I find the store neat and the lines short. If I do need to go on a saturday or sunday, I go early. I like the hunt for a good deal - so its hard to pay 2x more (or3x mroe) for the same thing at Macy's or Kohl's after you see BCF's prices. read more

Burlington "Coat" Factory. Okay, where are all of the men's coats? You guys don't have shiz. The clothing racks in the men's department are bare bones. Random shirts and jeans scattered. Good luck finding your size. They will have a shirt or pair of jeans that you like and only one size. Hope it fits. I remember this store used to be poppin' when I was in high school. Now, it reminds me of an oversized Ross. This store is not good for men, unless you need a cheap suit. Get new suppliers and step your stock up. read more

Workers here are lazy. My husband is trying clothes on and he told me which ones he wanted and didn't want I tried to give it to the fitting lady and she told me to put them back on the racks. Isn't that her job? Isn't that is why she is getting paid. Another lady came by and was yelling at my kids. They do not have good customer service. If you don't have good customer service DONT WORK IN RETAIL! YOU NEED TO HIRE NEW EMPLOYEES. I used to always want to come here looks like I need to find a new spot to shop. read more

lots if selection but have ton hunt for it as there is not a lot of organization and employees search as much as you when ask for direction. prices are good. check out is hit or miss as well. go for the garage sale experience....good prices read more

this place has a large selection of clothes, the other baby selection is just okay. the clothes are a pretty decent price too. Look for sales. I bought a boppy here for less than 30 bucks read more

This location is generally disorganized. If you're patient enough to look through the racks, you may get lucky. Checking out here is always slow. Most recently I spent 40 minutes in line. Only come when you have time to spare. This is not a "get in and get out" location. read more

My mother and I came into the store early morning to look at what was on sale. She saw a scrub top she really liked and the price tag attached to it said it was on sale for $1.99. We thought it was such a great deal because it was the Grey's Anatomy brand and so my mom decided to get it. When we came up to the register, the cashier looked skeptical about the price being so low. The way he spoke about it made it seem like he was accusing us of changing the price on the item to $1.99. He ended up doing a thorough search on the product and it was revealed to us that it was actually $3.99. He didn't apologize whatsoever about them attaching the wrong tag on the item (it wasn't even just a sticker, it was an actual tag!) He also didn't want to honor their mistake and was rude about the whole transaction the entire time. We will no longer be shopping here again. Sure, $3.99 is just $2 more than the price we initially thought it was, but the guy made it seem as if we were the masterminds behind the price tag fiasco and that we were trying to get away with a steal of a price. It was their mistake for putting the wrong tag on the item and he did not even apologize once. read more

I never expected this to happen,i had never expected this from burlington I had purchased a backpack bag but they are selling the damage bags to customers. I was in hurry to leave i haven't checked properly. So we spoke with super visor she told me she couldn't help. read more

Burlington - Department Stores Near Me - Milpitas, California

Never come to this location it is not up to standards. I tried to exchange a jacket because it was used. I notified the manager Manmeet that someone left Downy dryer sheets in the coat pockets and returned it. The manager has a nasty attitude as do her supervisors and claimed it was never worn because the tags were still on it. Really!! The manager doesn't care about customer service only her bottom line. She also talks to you in a condescending manner. I then asked for the Dist managers name & number and they would not give it to me. Instead they gave me the phone number to corporate security. When I explained my issue to him he then gave me the extension to customer service, which doesn't do any good. Now I'm being given the run-around which leads to nowhere. Needless to say I'm stuck with a jacket I do not want and they will not give me my money back. What a waste of $80 plus gas because I had to drive down to this store twice. Don't go here unless you like being treated like the stuff in a baby's dirty diaper. They get 2 stars because the prices are reasonable. read more

I accepted the long lines on a Saturday afternoon to have a cashier tell me that the reason that the same pair of black flats (one sized 8 and the other sized 8.5) were priced at a $15 difference because "one had been in stock for longer than the other". Of course, the one that actually fit me and wouldn't give me blisters would be the more expensive one. Both were brand new and in the same condition, but for their bogus reason, I would have to pay $15 MORE than the smaller-sized pair due to their inventory/my having to fit the larger size. Mind you, this isn't food that's spoiling or going bad--it's a pair of new shoes! read more

WHAT A DUMP!!! What a headache!! Their men's shirts were over in the little boys department, sweaters were by the tween t shirts... C'mon people, I realize you aren't getting paid enough to place clothing the way they need to be set up, but give me a break! I visited this Milpitas site to get my husband some nice clothes, but my GOD it took 2 hours just to find where they decided to put the dress shirts. The dress shirts were literally scattered around in very random places, which made it a headache for me and my poor children to try and find. I was rolling over messes on the floor, aisle ways the rats would find too small, and disgruntled employees. NEVER going here again, it is NOT cheap enough here to endure this hell. read more

Much organized. Restroom are clean not like before you enter and want to run from it. I hope they keep it like this all the time. Well divided sections and good prices as well. read more

Been here a few times with my wife already. Usually find a thing or two we can use from their vast inventory. Just that it's super annoying when you have to find a mirror. They intentionally provide NO MIRRORS anywhere, even in the fitting rooms. WTF??? read more

BAD STORE, DO NOT SHOP HERE! I went into this store searching for a dress shirt. I couldn't find anything my size. I came back a couple hours later to search again, and I mysteriously find a dress shirt on top of a pile that was what I was looking for. I assumed that it was in the back and they restocked, or someone was carrying it around and decided not to buy it, so I bought it. Then when I went to a local mervyn's, I found a better shirt, so I went back to Burlington to try to return it. However, after returning to the store, a lady was called to "inspect" my item, then I find out that I can't return it because it had a stain on it. I never even wore it before and they were blaming me for placing this stain on it. I tried to convince them that they were the ones who sold me a faulty item, but they insisted that this was a "family matter" and that they can't accept this item. How is this a family matter? I bought this shirt, found a better one, and tried to return yours back. Their response: "You should have looked at the shirt carefully before you bought it." I'm not even allowed to take out the shirt out of its packaging, so how can I inspect it myself? I even asked to speak with their manager, and this lady states that she is the manager, although I had suspicions of her response. I had my friend try to return the same shirt several hours later, and this SAME LADY admits that she ISN'T the real manager. BURLINGTON IS FULL OF LIES AND DECEPTION! DON'T SHOP HERE! AND THEY STILL HAVEN'T RETURNED MY MONEY! read more

After spending $218, and before exiting the store, I was accosted by a loss prevention agent named Daniel who'd thought I didn't pay for my purchase. I then showed him my receipt to quickly resolve the problem and he went on his way. But here's the issue: it is obvious that he didn't see me shoplifting, so why did he accost me? Moreover, the store was scant since it had been opened for no more than 30 minutes upon my entrance, so shouldn't I have been quite easy to surveil unto the register? Or why didn't he wait for me to go through the sensors upon exit to see if the theft protection tags would alarm? Of course that wouldn't have happened since my cashier had removed them upon my purchase. As a veteran of the security industry, if I was in Daniel's position I would've posted outside the store to see if my suspicions were correct. Thus if the alarms had sounded off Daniel would've had reason to investigate the matter. So should he be fired? Or am I overreacting? What course of action should I take? read more

I actually like going to Burlington because if you have the time to look through the racks, you'll find some nice clothes at even nicer (extremely discounted) prices. If you like an item, you better grab it quick because chances are, it won't be there when you change your mind. The dressing rooms are tiny and some smell like urine. If you're a tall person, you can practically see over the door. The employees aren't the nicest people, but I wouldn't be in a jolly mood working there either. The longest part is paying. The line moves so slowly. They need more people ringing up the customers. read more

VERY BAD experience. I am giving one star because i have to otherwise i will give them negative points. I took my family there yesterday, My daughter was holding a candy the customer service representative snatched it from her hand to scan it. They are so unfriendly with the kids even. The representative was very very rude. We go there because there is good deal on the stuff but their service is extremely poor. read more