Great service and super accomodating. I had a flat and they were able to work me into the schedule so I could get to work. Front desk and technician were helpful and kind. Would highly recommend. read more

I have used Burnett Automotive ( 135th and Quivira) for the last 8 years. Being in the "senior years range" of age, I have been very cautious about taking my car to any place that will try to up-charge, or scare you. Burnett does not do that. They give you a quote, stick to it, and the quality of work is excellent. I trust them. And trust is not easily "earned" by others from me. read more

Great service, reliable, courteous, and helpful. The staff was wonderful the appointment was timely, the waiting room was nice. And they were in a great location. Will definitely recommend Burnett auto to others read more

Burnett Automotive - Tires Near Me - Overland Park, Kansas

After going to Burnets in Stanley at 148 & Metcalf for years where l received good service, l decided to go to the Burnett's located at 135/Quivera. What a mistake! I went in for a simple oil change and was charged $130. For an oil change?!! When l asked why it was so high, l was told they used a "special oil" and l wouldn't need another oil change for a year. I went back to my former Goodyear to service my other car and mentioned the "special oil" and "one year" to which he laughed while saying a year, as in no way! I will not be returning to the Quivera location because l was ripped off and was not asked if l wanted a "special oil" for $130. read more

I called around after having moved here recently, looking for a shop to do a routine oil change. The staff was friendly and the waiting area was clean. I was in and out in 45 minutes just like they promised. read more

I have been taking my daughter's car, wifes car, and my car since we moved to Kansas in 2021 When we first brought our cars they had great service and great follow-up . Now they don' t follow-up. They say they are going to call you when your car is ready and they don't. If you ask about a quote for something they don't call you back. When you inquire about it they say oh I forgot. Our last visit the guy said he would call us when the car was ready. We showed up the car was ready and no call. In addition there was no sticker as to when to return. Everytime we bring our car in we need new tires. We are gonna give the dealership our business as Burnett clearly does not need to be bothered. read more

Was here last week to get some work done and I was happy. Just moved in the area and I would come here again- unless my car somehow falls apart in the next 6 months.. ha. Jordan helped me out and seemed as straightforward as could be. They were super quick and were able to shuttle me to and from my place while I waited. 5 stars so far for me! read more

Burnett is so blessed to have Jordan! He makes this such an amazing place to go when you need help with your car. He is so knowledgeable, friendly and kind. We are going to miss him when we move to Charlotte! read more

Just needed to get my transmission fluid and oil changed. They vacuumed the carpet and filled my tires with air without me requesting it. I was delightfully surprised and think that more auto-repair shops should strive for this level of customer service! read more

I have to admit large Goodyear, TIRE PLACES tend to make me look for a trusted small shop for anything to do with tire or automotive repairs. After being turned away from Sam's Club automotive for swapping out flat spare with replacement tire, Goodyear took the tire and told me to pick it up at the end of day. Sorry I missed the name of the guy that helped me when I checked in and cashed me out at the end but thanks for getting the tire done and making the process easy. The guy that did the tire work and reattached to the back of my Jeep was very customer friendly. I will definitely be back for future oil changes, new tire purchases and any additional work I need done that they can do. read more

I have only had to use this company for minor car repairs, because I have been lucky enough to have a newer car. However if I needed a car repair I would use them in a heart beat They have always treated my family well. For example when my college age daughter came home from college with low air in one of her tires. They took care of her tire in 30 seconds and they have done similar things like that for my other kids over the years. They are a great part of our neighborhood! read more

I have been a customer for many years and I have always been satisfied with the service provided. I have recommended Burnett to family and friends. Joan S. read more

Worst customer service I have ever received from an automotive store. I purchased a Groupon which the store did not honor correctly (I ended up being charged $84 for an oil change). When I tried to fix the situation, Groupon was excellent in their customer service. Burnett automotive argued with me. I feel completely taken advantage of. I will NEVER go back to Burnett Automotive. read more

The staff is always helpful and friendly to us every time we take our vehicle for maintenance or service. They, more often than not, are able to accommodate our schedule so that we can get our vehicle back when we need it. We have always found them quick, efficient, and reliable. read more

Fly into KC from FL to visit and check up on MIL. Drove her car and noticed her turn indicator wasn't working on her vehicle. Wanted to get it fixed before we returned to FL so I went to YELP for some assistance in finding an honest automotive repair shop - been burned a few times but felt confident the YELP community could help me. Found this establishment on YELP and called them with my problem. After describing the problem the guy on the phone said to bring it in and they would take care of her. He couldn't give me an exact estimate without first looking at the vehicle, but said it would probably run about $15 to fix the blinker. When we arrived he said he was a little backed up but pointed out a nice coffee shop across the street and said he'd call us when it was completed. About 30 minutes later I returned to see the vehicle parked out front ready to go and the invoice was only $8. All it needed was a light bulb and we were on our way. Automotive shops like this are amazing and need to be supported. I'd recommend this establishment to all my friends and family with confidence that they won't get ripped off and we'll receive quality service Thank you Burnett automotive for a job well done and thank you to YELP for having this service that can be used by someone from another state that doesn't have a clue about local service establishments. read more

This place has helped my family's car issues well for years! We appreciate Jordan and his team immensely! We know they are honest and helpful people in the community! read more

These guys are awesome. I repaired my wife's 2002 Ford Explorer rear passenger power window regulator as a DYI and came across that the geniuses at Ford have used a rivet to attach the window to the regulator. How they can use a rivet to attach two parts when one of them is destined to fail is beyond my comprehension. Anyway, I came across this rivet and found myself needing to drill through it. My own power drill was not strong enough and I went here to ask if I could borrow theirs. Not only did they do that, but they also drilled through the rivet for me - FREE OF CHARGE! How awesome isn't that? And to add, it was on a busy Saturday. I am beyond grateful! Thanks Burnett Automotive! read more

All of Burnett's locations provide great customer service. Honest pricing, quick service and good people. I would highly recommend Burnett. read more

Honest and great service- another business told me I needed new brakes, Burnett took a look, showed me wear level on pads and told me that I can wait another 3-6 months. read more

Burnett has helped me and my family out for quite some time now. They're the best in the area hands down and their service is unmatched. Thank you to Dalton and the rest of the crew who have helped us tremendously! read more

I've been going here for years. The staff is always professional, friendly, helpful and take the time to explain everything - just great guys. They kept my Honda Accord running at top performance for 10 years & I expect they'll do the same for my new Subaru. Thanks for throwing in the free carwash yesterday guys! :) read more

I had a really wonderful experience here. They got my car in for basic maintenance really quickly. They were honest and gave me a fair price. They were also fantastic with answering my questions and giving me honest opinions. Great location! I will definitely be back! read more

A great place to take my car for servicing. I appreciate the excellent customer service!!! I'll call them anytime I need car service.

I highly recommend the 135th & Quivira location. They are thorough, give you honest feedback about repairs, and charge fair prices. They will also send you video of the auto inspection so you get to see what they are actually looking at. read more

This is a great place to get your automobile fixed. They provide excellent service. Furthermore, they are very honest about repairs that need to be done. I would recommend them to anyone! read more

The BEST shop in Overland Park, period. Customer service is very courteous & efficient. Pricing is fair. If you want your car done correctly in a timely manner this is the place to go. They will never suggest anything you don't need & I've never had a bad experience here. read more

Very trustworthy mechanics. Have used them several times and always felt they treated me fairly very friendly and explained everything they were doing. We have switched from AutoDoctors to using Burnett whenever possible for our auto care needs. read more

The service here is amazing. They are super helpful, fast working, friendly, and tell you exactly what you need done without over charging. I would recommend this place! read more

The guys that work here always go above and beyond! They give you the bottom line and tell you what is absolutely necessary to repair and what can wait. They have helped me out with small repairs in my car a few times (installing a new overhead console and replacing the outlet in my backseat) but refuse to take any tips. We will continue to bring our vehicles to this location for many many years. read more

Shout out to Eddie and the crew. My sister was visiting from out of town and had a dead battery. Eddie came over, jumped the battery and in less than an hour I had a new battery! Great service and very understanding and patient. Thank you! read more

We decided to take our car in because this location was close and I had multiple dash lights on. Whoever called to talk to us about what they found has no clue what they were even talking about. We decided to pick up the car and take it to a mechanic I trust but is 45 min away. Totally worth it since the new mechanic was able to fix my car issues. Also my new mechanic is fairly certain that more damage was done on my vehicle when it was in Burnett's care. I am deeply disappointed. read more

These guys are great! I've been dealing with them for over 2 years and several major car repairs. They are always honest. The very first dealing I had with them was a hose that had simply popped loose. They actually told the truth and didn't charge a dime! They also truly work until closing time (or later) so that's very beneficial. They can pick you up or drop you off, too. I definitely recommend this shop! read more

Awesome service and they aren't pushy sales people. I went in with a free oil change and came out with an oil change and no one pushed me for a new air filter etc. highly recommend them! read more

Had some AC issues after a long road trip. Initially they thought they had it fixed it but our car was blowing hot air again later that day. They took it back and figured it out and fixed it without any additional charge. Really nice guys and really great service! read more

I went here and was treated very rudely by the man working here. I asked to speak to the manager and he was also extremely rude to me.

Not honest person parts were missing from my car told me he didn't know what happened to them. Left my car there for a week somehow the Optima battery died which never happened to me before. So they jumped the car and shorted out and $800 Pioneer deck and didn't tell me anything or refund me anything for doing that. Says first come first serve but that is a lie if someone has a more expensive project he will help them first and put you on the back burner. Says he's a Honda professional but couldn't figure out how to put a motor mount on the car and still charged me $100 for not doing it. On top of that said the engine sounds brand-new and runs new. I bring it back to him in a month he says I don't like how the engine sounds.Doesn't even know when engine blow-by is lol. oil coming out of the oil cap and dipstick he tested the block to and said it was okay. He couldn't even tell what that was he's not a professional of anything he probably printed up with those certifications on some computer. Also told me the more you come back the better deals I will give you. But can't even remember what he quoted me does not keep his word. Not to mention he always has to put his personal problems to give an excuse why he can't do something. A Joe of a man I think he's having his son do all the work while he sits around. read more

Just a quick review to say thanks for the great service today. Had concerns about a tire and hear shield under my vehicle and they looked over it fixed the heat shield and did not even charge me. Who does that in this day and age? THESE GUYS! I will bring my vehicle to them again. They are courteous over the phone and in the store and will even give you a ride to work. Thanks guys! read more

I know all automotive shops try to up sell you while you're there (remove battery corrosion, etc.), so I was expecting as much. I dropped my truck off for a quick oil change and received a call an hour later trying to get me to do over $1,600 worth of work done. I asked him to walk me through what was going on, and was told I had transmission fluid leaking, sway bars, and an issue with the thermostat. I opted out of having anything additional done to my vehicle there--If there's an issue with my transmission, I want to take it to a transmission shop (Keep in mind, they quoted me at nearly $700 to repair the "leaking" transmission). Two days later, I took it to Certified Transmission and asked them to check it out for me. Lo and behold, there was absolutely no leak. Is there an issue with my sway bars and thermostat? Maybe. But the mere fact that they tried to scam me out of $700 guarantees that I'll never have anything else done there. read more

Very trustworthy shop. Ron is who I dealt with. Had issues with my car starting. Turned out to be a loose connection to the negative terminal on my battery. Bill was $20... and no upselling or pressure to do anything else. While in the waiting area ran into a female friend of mine who had her car in there too. Hers was also a minor issue and they did not charge her. This is how to get repeat customers and yes, I will be back there next time I need something done. read more

Burnett Automotive - Tires Near Me - Overland Park, Kansas

This place is top notch service. Had a nail in my tire that only had about 5k miles on it. Costco told me I would have to probably replace all four due to it being AWD and that it more than likely already had excessive wear on it. Burnett told me that's crazy and they got my SUV in the next day and replaced the tire very quickly and were even the same price as Costco. They were significantly cheaper than the dealership! Would recommend them to anyone. read more