I went to check this place out because of their great reviews but I left feeling disappointed. This…read moreshop had major "bro" vibes, which might work for some people, but it was intimidating and uninviting for me. Being newer to the bike scene, the store felt overwhelming as none of the bikes were clearly labeled, so I didn't even know where to start. I wandered around feeling kind of lost, and no one really offered help or even acknowledged me. The staff seemed to expect that you already knew exactly what you wanted, which just added to how overwhelmed I felt. I'm sure they're knowledgeable and great if you're already deep in the cycling scene, but if you're newer or looking for a more approachable, inclusive vibe, this might not be the place

The chain fell off my granddaughter's bicycle. I brought it to this location and Ethan repaired the…read moremissing link and put it back on it. He also adjusted the hand brakes and the seat as well, all for a reasonable price. My granddaughter is now pedaling to her heart's desire down her street again, able to play with her neighbors during Spring break. Thanks Ethan.

Jason is knowledgeable and easy to communicate with. As with most bike shops, there can be a little…read morewait for repairs, but I had a smaller issue that I needed some expertise and Jason did not disappoint. He adjusted my derailleur and got my Campy groupset shifting smoothly as it should. I was in and out in less than 10 minutes. He also answered some general questions around gravel riding and tires and upgrades I was looking into. Overall, Jason will be my go to bike mechanic for as long as I live in Maryland!

I noticed that my rear axle was broken on my vintage road bike with Campy components. Vintage…read morecomponents and parts are very difficult to acquire due to age and lack of available stock. I was referred to Service Course by Civic Cyclery in Belair. I couldn't be happier! Jason is not only knowledgeable, but goes out of his way to answer any questions you may have and will go through great lengths to make you a happy customer. He was able to find me an axle at a very affordable price and had my bike back on the road within 2 weeks. Service Course is now my go-to shop for all my bike repair needs. Job well done Jason!

I too k my road bike in to be serviced. I was given a date that it would be done. It was not done…read moreand the parts had not been ordered. 5 days later, I get the bike back and only half of the service was done. including not tightening all the screws. I almost went flying over my handlebars. I would expect everything to at least be tightened for 200 dollars. I will not go back again. sincerely, long time cyclist

My granddaughter had the chain fall off her bicycle. I took it to the Corrales location and Ethan…read morereplaced the missing link and put it back on. He also adjusted the seat and the brakes. The repair cost was very reasonable and he did the simple repairs while I waited! Thank you for the quick and kind service.

These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

They took mt E trike on consignment and they never paid me. This took place this year 2025read more

Absolutely Unacceptable Service - Avoid at All Costs I've…read morenever experienced customer service this bad. I purchased a bike from this shop, and when I brought it in for service, they claimed they couldn't handle the issue because they "struggle" working with the bike manufacturer. Instead of finding a solution, they made me order a part from Germany--at my expense--only to later tell me it didn't work. Then, they conveniently "found" the same part in their shop and charged me full price for it. The original problem I brought the bike in for? Still unresolved. To make matters worse, my father bought his bike here, and they've been "trying" to get a throttle for over three months. Three months for a basic part? That's beyond incompetence--it's negligence. This shop operates like a scam. They overcharge, underdeliver, and waste your time. If you value your money, your bike, and your sanity, steer clear. I wouldn't recommend this place to my worst enemy.

We rented again from Gator this week, my wife and I, two bikes for road riding in and around…read moreAlbuquerque. This is the fourth time we've rented from him going back to (I think) 2012, even before he had the physical store site, during our periodic visits for a winter/spring warm up. Obviously something keeps us coming back to rent with Bikesmith: * They definitely have the best rental bikes in town if you want to do a reasonably serious ride; * Gator goes out of his way to make sure that things are right; just a likeable guy in general.

Did not show for our appointment, guaranteed by a credit card…read more Has not replied to numerous attempts to communicate since Would recommend not trusting this person Where do all the good reviews originate?

I placed a question in yelp and Willie responded almost immediately, he not only gave me the answer…read morei needed he let me know what else I could and should do with my bike. If that's not enough he and his partner met me to pick up my bike explained all the repairs and upkeep he'll be doing then gave me a quote with everything i had chosen to have done the same day (same hr.). But wait there's more, he was done by the next day and met me again to deliver my bike. He is definitely someone to go to for bike repairs. ( I said his partner, but it's actually his wife and she is pretty awesome as well). List of what i had done: New bigger more durable tires and tube's Maintenance on gears sprockets etc. Some protective stuff that i don't know the name but its great. Brake adjustment And a few other things that I don't know the name, but i don't need to because he did. Great service, great personality, pleasant people.

It's really nice to have a business come to you. Willy and…read moreMegan were great! They adjusted my new bike to fit my needs. They were very knowledgeable and caring. They offer a great service. I will recommend to all my bike friends.

Incredible talented Bike Repair shop. I have bought several bikes over the years what sets them…read moreapart is their customer service. Recently I took a bike in for repair after the chain broke and damaged the bike. Broken chain, wheel needed to be repaired, broken shifter, brakes adjusted. New seat post and because they were unexpectedly closed on the day I was to pick it up, they fixed grinding in the wheel hubs at no cost. They go above and beyond and if they find additional problems they will call to authorize repair. Highly recommended!

He's awesome. The owner is so helpful and he tries his best to take care of his customers. I like…read morehow he's fast and efficient with bike maintenance and he's fair in his prices.

Exceptional! To start, the website was user friendly and making an appointment was very easy. The…read morebeeline bike van showed up at our house on time and we were warmly greeted by Mark the bicycle mechanic. Mark was friendly, very knowledgeable, and brought with him a wealth of experience. Mark was so helpful and showed us how we got into trouble with my brothers bike in the first place. This was important, as we can avoid this type of brake repair in the future. Prices were very reasonable and not having to take the bike back and forth to a store front was wonderful! Mark was also knowledgeable on the best places to ride in our area and took the time to discuss with us where would be best for beginner trails etc. We will be using Mark's services from here on out for all of our bicycle repair needs. Thank you Mark!

Great service! My bike had no been ridden in over 5 years and after Marks splendid repair and…read moreservices my bike was all ready to go! Great customer service! I would recommend his services to all! Great job! Five stars!