This shop knocked it out of the park! Every single person was nice, super knowledgeable and…read morehelpful. They answered all my questions, and most importantly, adjusted my bike without making me feel stupid for not being familiar with the mechanical stuff. Bonus! The bike feels exponentially better than it did when it was brand new! THANKS! #customerforlife

Helpful staff…read more Answered all questions

Just amazing service people and courteous professionals always with a fresh tip liking where to…read morehike where to bike to buy no pressure sales lovely environment Always have great sales

A year in review. I purchased my Trek Domane SL 5 Dark Aquatic Gen 4 for $3,699.99 in June 2025. I…read moreowned a Trek bike in the past, and I bought that one for under $1000. I liked it so much that I decided to be a repeat customer. I really like to ride my bike and I use it for daily fitness purposes. The sales was no hassle, no pressure. They offered credit to finance my purchase, which I took advantage of. They also told me that a level once maintenance package was included with my bike. They encouraged me to use their app, Ride Club. I downloaded the app and was on my way. The bike is a smooth riding machine. I use two apps when I ride, the Ride Club app and Map my run. They both give slightly different information. Around November 2025, I brought my bike in for that maintenance service. Based on my miles, they suggested a level two service, and they would credit the difference of a level one that came with the bike. That worked for me. I don't recall how long they had my bike, but it wasn't more than a few days. I got her back and she was glowing. She looked brand new. I brought my bike back again in May to address a squeaky brake issue. They bled the brakes. I picked it up and then I had problems with my gears on my first ride. I brought it back to the shop. They made some adjustments, but it wasn't quite enough. I brought it back in again and they checked it in. They called me and said that some of the problem should have been discovered on a earlier visit. For that, they said they would cover the parts if I would cover the labor. I agreed. She is back to a well running machine. This has only been my bike shop since I purchased my bike. I love walking in there. I'm usually greeted and service is always on top of their business. Often, someone will open the door as I wheel my bike out. So nice, a great bunch of people.

I recently moved to Albuquerque and wanted to have a step-through e-bike ready and waiting for me…read morewhen I arrived. After doing some research, I reached out to Two Wheel Drive and was lucky enough to be connected with Zach, who made the entire process seamless from start to finish. From our very first exchange, Zach was patient, responsive, and incredibly knowledgeable. I shared my needs--something lightweight, upright, easy to manage, and reliable for everyday riding--and he walked me through several great options before recommending the Kona Ecoco. He was honest about what would work best for my size, lifestyle, and comfort preferences. Even though I was still living out of state, Zach made it easy to place a deposit over the phone, giving me peace of mind that the small frame would be held for me. When I arrived in town a few weeks later, the bike was fully built, tuned up, and waiting for me--complete with all the custom accessories I had requested installed. Zach greeted me warmly, walked me through everything, and made sure I felt confident before rolling out the door. I genuinely could not have asked for a better experience. If you are looking for a local bike shop with heart, integrity, and stellar service, Two Wheel Drive is it. Thank you, Zach, for your care and follow-through--you made this new chapter feel grounded and exciting from the start.

Two Wheel Drive earned my business and will continue to get my business, this is a dang good bike…read moreshop. Everyone from the boss to the bike maintainers have been professional, polite and taken the time to talk things through with me. I did a lot of research and had a pretty good idea of what bike (or at least type) I was after. The discussion and totally fair pricing is what made the sale for me. I've been back for service and it is excellent. I've been back for advice and pointers, again excellent. I've been back to buy bits and pieces and found just what I need with discussion and guidance. I'll be back at some point in the not too far future to buy another bike. This is my bike shop!

These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

Incredible talented Bike Repair shop. I have bought several bikes over the years what sets them…read moreapart is their customer service. Recently I took a bike in for repair after the chain broke and damaged the bike. Broken chain, wheel needed to be repaired, broken shifter, brakes adjusted. New seat post and because they were unexpectedly closed on the day I was to pick it up, they fixed grinding in the wheel hubs at no cost. They go above and beyond and if they find additional problems they will call to authorize repair. Highly recommended!

He's awesome. The owner is so helpful and he tries his best to take care of his customers. I like…read morehow he's fast and efficient with bike maintenance and he's fair in his prices.

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

This is probably the worst bike shop I have ever been to. The staff is all angry when you walk in…read morethe door. The short, bald fella they keep in the back feels the need to outwit you non-stop because he is insecure about other aspects of his life. Bike build is overpriced; REI does it for 100. Rear wheel estimated at 400, while I have previously gotten wheels for 200 multiple times. Was also told on the phone they accept components for store credit when they do not. Should have known when they sell arbor for their snow gear haha.

The shop is well stocked, the staff friendly and knowledgeable. I stop by whenever I am in…read moreAlbuquerque just to say hello.

Honest service. They don't oversell. Took a bike for a tune and service person said not necessary…read more Did what needed to be done for under $25 and sent me on my way. Honest and reliable. Great shop with many options.

Great tours and really wonderful people! Super easy to rent a bike from these folks, and they make…read moresure you have everything you need to enjoy your ride.

Very happy with my week long rental. They went above usual in the customer service department of…read moremaking sure I had the right equipment at the Santa Fe shop and providing me with maps and suggestions for routes. Great pricing.