Excellent plumber! This was our first time calling Coakley and they were fast, reasonably priced,…read moreand responsive. So the reviews were spot on here. He fixed two clogged drains and replaced a disposal super fast and without any mess. We're very happy everything is working now and we can enjoy the holiday season! Thank you for great customer service and quality work. Highly recommend.

Jim was prompt and professional. They used top quality products. Prompt & professional with fair…read morepricing. I will use him again for my plumbing needs.

Finding a thoughtful, analytical, and problem-solving tradesperson is like finding a diamond in the…read morerough--especially when you own a historic three-family property in West Roxbury with older plumbing featuring a mix of copper and galvanized pipes. Rich recently spent several hours working on our condo association property, replacing an old, problematic hose faucet and spindle connected to aging galvanized pipe with heavy mineral buildup behind our fieldstone and wooden trim. While it was nothing he hadn't seen before, his approach was exceptional. After giving the aging setup its initial glance, he shifted straight into modernizing the assembly with flex PVC and beautiful brass and copper fittings. His thoughtfulness, meticulousness, and positive demeanor shone through every step of the process as he used his critical thinking skills to finish the job with absolute precision. Beyond his top-tier quality and craftsmanship, his pricing is fair and honest, delivering incredible value for the level of expertise he brings. Because he is in high demand, you do have to be patient and wait your turn--and he occasionally prioritizes urgent emergencies, a policy you are always deeply grateful for if you happen to be the one in need. However, when you give him the time to do the job, he will always follow through, get you back up and running, and leave you with work that lasts. Because of his outstanding quality, fair value, and thoroughness with our older infrastructure, I completely trust Rich to handle any plumbing job on our property. Highly recommended!

Great experience with Rich. He was very professional and did great work. We would use him again.read more

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Harry's Heating & Plumbing has been servicing our home for thirty years. Outstanding service and…read morequality of work, fair prices. Wouldn't call anyone else.

I called them on Thursday night about looking at a leak in shower unit in master bedroom. Joe…read morecalled me back the SAME NIGHT and came over on Friday morning. He fixed the leak at a very reasonable price. Was very nice and professional. It was so nice to work with such an ethical and reliable Contractor. A TREMENDOUS experience.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

I reached out with a simple question about a faucet, and the call was abruptly disconnected on me…read more The way I was treated was disrespectful and unprofessional. I would not recommend their service.

Scott was prompt, professional, and very quality focused on his install of my replacement water…read moreheater. I called him at 6pm when I realized that my old water tank had let go and he was able to give me a quote and scheduled the work for the next day. By 2pm the next day I had hot water again! Good price too! Will be using his services in the future for sure. I could not recommend his services enough! Thanks Scott!

Charlie responded to my call in less than 10 minutes. I had a list of small issues that I needed…read morerepaired, rocking toilet, loose shower handle, slow bathroom sink drains, and install a new kitchen faucet. He gave me a quote over the phone. Charlie was able to schedule me at my convenience on the very next day! He text before he came and was prompt! Charlie performed the work with professionalism; he was thorough and cleaned up after. Charlie's quote was spot on and very fair. He even accepts Venmo. What a pleasure to be able to hire someone who keeps his word, shows up on time, does quality work, and is a good person. So grateful I found him on Yelp!!!!

We had a great experience working with Charlie. He was easy to work with and just an all-around…read morenice guy. Communication was excellent throughout the entire process, and his pricing was very fair. He really went above and beyond to accommodate our hectic schedule and tight timeline, which we truly appreciated. He completed work in our kitchen and two bathrooms, replaced our water heater, and relocated our washer hookups--all done efficiently and with high-quality results. Highly recommend if you're looking for someone reliable, skilled, and great to work with!

They saved the day!…read more We had a new dishwasher installed by a local appliance company and when the installers left we were worse off than before they installed the new dishwasher. The appliance company left us with an actively leaking water line and a broken discharge line into our sink. I called Rodenhiser the next morning at 7:30 and was greeted by a great lady. Rodenhiser had someone at our house within 3 hrs. They explained the issues and cost, we agreed, and they fixed everything. All set by 1:00 in the afternoon. We have used these folks 2 other times - all very good experiences. Not the low cost provider but totally worth it!

We hired Rodenhiser about a decade ago to install a forced-air HVAC system; at the time, our home…read morehad radiant heat. The experience during installation was extremely negative. Midway through the job, we had a major dispute because the original plan stated that the system would not take up as much garage space as it ultimately did. When we raised the issue, they threatened to stop the job, walk away, and leave it unfinished. They left the site and did not return until we went to their office to speak directly with a manager. By that point, there was nothing they could do to fix the situation. They essentially told us it was up to us whether to continue with them or hire someone else to take over the work. Their attitude changed completely once we had paid the deposit and the job had started--they were rude, dismissive, and acted as if they no longer cared, assuming we were stuck. We chose to let them finish simply so we would never have to deal with them again. A couple of years later, while installing recessed lighting, we discovered that portions of the ductwork had never been properly sealed at the joints. Many joints were loosely connected and incorrectly taped, and one joint had come completely apart, allowing air to pour through. Properly sealed ductwork is critical for efficiency, yet it was clear the system had been installed with little attention to detail or performance. We did not contact Rodenhiser to complain, as it would have been a waste of time and energy. Any future issues would be handled by another company; their labor warranty is meaningless if it requires dealing with them again. About a decade later, in December 2025, we upgraded to a heat pump installed by a different company. The contrast was striking. The new company communicated clearly, worked carefully, and followed proper procedures. They posted the permit on site and coordinated town inspections for both the electrical work and the system installation. This made me realize that I did not recall seeing a permit or inspectors when Rodenhiser performed the original forced-air installation. I checked with the town and confirmed that Rodenhiser never pulled a permit for the conversion from radiant heat to a forced-air system--a permit that is mandatory for this type of work. This discovery raises serious concerns and further reinforces why this company should not be trusted to work in people's homes. Anyone considering hiring them should take a close look at their reviews and ratings. If someone reads those reviews and still chooses to hire them, they should be prepared for serious problems. I only wish we had done more research before hiring them ten years ago. Since then, I felt disgusted every time seeing their van on the road with their business name remind me of rodent short for rodenhiser. And every time I saw their van parked outside someone's house, I felt sorry for the person in that house.

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations