If "impeccable" were an auto repair shop, it would be Christian Brothers Automotive…read more From customer service to mechanical expertise, they are truly top tier. The team is professional, knowledgeable, and works with a clear sense of urgency that shows they value your time and prioritize getting you back on the road. There were no delays and zero miscommunication. Their system is outstanding, providing real time updates and video links so you can actually see inspections being performed on your vehicle. I never had to call once for a status update. The facility itself is just as impressive, clean, organized, and hazard free inside and out. The pricing was more than fair for the exceptional level of service provided. I dropped my car off right before work, and it was ready before my day ended. That level of efficiency is rare. I felt immediate trust and comfort here, which is not something I say often, especially as a foreign car owner. Highly recommend. Thank you all so much!

At best Christian Brothers is full of novice mechanics at worst they are a shady greedy business. I…read moretook my truck in for routine voluntary service. I follow the OEM service recommendations pretty meticulously. One of the listed services at 100k miles is "drain and refill transfer case fluid". I come in at 92k miles and ask what the Christian Brothers recommend. Of course they recommended over 3000 dollars worth of service. I declined more than 2,000 of it. One of the service's I didn't decline was "Transmission fluid flush". This was a service Christian Brothers recommend. I didn't bring this to them. It was recommended to me. A quick google search, "Should you flush the transmission fluid on a high mileage vehicle", says "If your fluid is old (over 80,000-100,000 miles) and has never been changed: Do not flush it.". 10,000 miles later. My transmission is trash and needs to be replaced. Another shop says it's 2 quarts low and full of metallic shavings. This other shop was immediately concerned when I told them it was flushed 10k miles ago. Says they never perform flushes on fluid this old. I would like to give Christian Brothers the benefit of the doubt and assume they are just unintelligent novice mechanics running a shop that's good for oil changes and that's about it but I can't help but wonder if they just recommend as much service as possible. Either way, avoid this shop at all costs.

First experience working with him went fine... was able to complete the repair, even took them time…read moreto drive and purchase additional parts that were needed. Second experience was terrible, after transporting the vehicle to a location in Waynesboro he asked for additional funds for parts and when photos were requested he stated he could not provide them as the old parts were already disposed of. Communication was terrible. Once he stated he fixed the vehicle and was bringing it back, he continuously stopped or pulled over (GPS locator). We drove the vehicle not even 5 minutes down the road and it over heated. Coolant and oil was everywhere inside the engine bay. The original head and bolts (that we paid additional funds to have brand new parts and to be replaced) were still on the vehicle. Multiple parts and wires are no longer connected and bolts are missing for parts to remain in place). The car can no longer be driven at this time until we are able to obtain the funds for the repairs that Lynn was immensely incompetent in completing. All attempts to contact Lynn were met with him blocking us. We have requested our $1750 with zero response. ONLY USE this mechanic, if you want to be out of money that could be spent at a shop or minor issues repaired. OTHERWISE don't waste your time or money.

From the owner: Motors, transmissions, electrical, diagnostics, and any other type of automotive repairsread more

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.

Super friendly, fast and efficient…read more I was in the middle of the first trip I've taken with my new-to-me, but not new car, and realized I didn't know when it had it's last oil change. Lloyd was able to affirm from looking at other components (brand new air filter) that it probably hadn't been long. So helpful to enjoy the rest of my trip!

If chuck is who your talking to, go get a second opinion. Everyone that works here prays you know…read morenothing about cars so they can tack on endless more work. Chuck straight up lied on the phone and tried to charge me 1300 for a singular fuel injector. Will not be using them again, and I suggest to everyone else to stay far away.

I highly recommend ATC! We were in a tough spot with my son's transmission and they went above and…read morebeyond to help us out. Another shop wanted to fully replace the transmission and we decided to get a second opinion and I am sure glad we did. I spoke with Brian and after a second review we were able to save the transmission at a fraction of the cost of replacement. A trusted provider like ATC is an extremely valuable find. So glad we talked to ATC.

Great customer service and quality work. I will definitely be bringing all of my vehicles here.read more

Took my Volvo in where I met Matt who owns and runs the repair shop. He was very honest and…read morethorough with what I needed. The price came in at lower than the original quote. He did everything he could to do the job right at the best price. I saved quite a bit below what the dealer would have charged. I recommend him highly.

This place has unbelievable service and trustworthiness. I brought my Volvo S60 in for what I…read morethought were A/C problems. There ended up being nothing wrong with it and they showed me a better way to use it in this crazy August heat. And on top of that, they didn't charge me anything when they could have if they wanted to. I would highly recommend this shop!

I've done all the work on all my cars for all my life starting at 13 (yeah, I drove at 13, and…read moremaintained my mom's cars). I took my 4Runner (275k miles) to them for new back tires. I came back to pick it up, and old Marc with his hippy powerboat days well behind him, leaned forward and said "you and I have to have a talk..." "Your rear axle seals are shot, and I don't eve know what I'm going to find when I open that pumpkin (meaning differential)." An off-the-cuff estimate was $2500+ It was a condition I was aware of... just brake seals, not axle seals. They were leaking on the inside of the RR back tire, and rather than be honest or investigate further, they took me for a fool and threw rear axle seals in the mix, a $2500 repair that wasn't needed. I'm 100k further down the road and my axle seals are still fine. The blonde old hippie is a shyster, and his squeaky mouthpiece at the desk is just a minion. I went there because I thought they did good, honest work. But this was my last day ever since... can't re-build that kind of trust.

I was quoted $200.00 for 4 tires to be installed, yes that's $50 per tire. These people need to go…read moreto rehab. Just put down the blunt or pipe or whatever you are smoking. Jeezzz

Excellent service on my 1981 VW Rabbit. The old girl needed a lot of updating to make her safe and…read morereliable. New Breed kept me informed and provided a detailed receipt, complete with pictures. Handy payment link through text messaging. If I weren't moving far away, I'd definitely patronize them again.

Rotors, brakes, tires, control arm... let's just say everything was going on with my car. I took it…read moreto Firestone they told me I needed an alignment. I still had problems. My boss recommended Mr. Nick and his crew to me and I was on my way! Nick located all issues, ran down the pricing and recommendations to me. I trusted his judgement and man, am I happy. My car drives like a brand new car! Thanks, Nick & Crew! You all will forever have my business!!!

Please reconsider buying a Kia. First, the engine on my 2019 Rio with 44k miles that was maintained…read moreperfectly broke down. Then I have to wait 8 days for the nearest appointment just to get the car diagnosed to see if its eligible for repair under the manufacturers warranty. During this time, you CANNOT get a rental or reimbursement for a rental until the car has been through god knows how many tests and diagnoses even after they tell you that the engine does not work and the piston walls are severely scored. Then, once they do find something, they have to open up a line of communication with Kia corporate or somebody above them, which can take up to 7-10 days. It took the full 10 days for my case. So now it's been over 3 weeks that I haven't had a vehicle which by the way I am still making payments on, and I still have no idea when I will even be able to get a rental let alone get my car repaired. Also, Kia customer service across the board is total garbage. Try calling for yourself, see how long it takes to get connected to customer service, not the sales department lol. The best time I've ever gotten someone to pickup the phone was around 25 minutes which is actually amazing when you compare it to the other 5 or 6 times that I called and it took 1.5 to 2 hours to speak to someone. I'm not the only one, look it up. You can't even find an email for them, probably because they dont want you to have a paper trail. I would give a negative 5 stars if possible for doing the worst job imaginable.

Since you ask, I will be happy to discuss my latest appointment at Evans Kia. Let's start with a…read morebrief history before delving into my latest service. I have, and currently own 2 Kia Forte's, both purchased through your dealership. One is the 2018 Forte which was just serviced and a 2014 Kia Forte 5. I religiously take these vehicles in for service to your dealership when required. If you check your records, you can see that was the case. As this pertains to my last experience, I was not happy at all with the quality of service. When setting up the service online I had to do it so far in advance that it defeats the purpose honestly. Even after doing that I would think that I would be reserving a spot but that is never the case. I realize that you are busy, and I can see the line circling out in front of the building for service. I feel as if I am in the same line as people just showing up. Now, Matt (my service rep) was courteous and apologetic the entire time. I dropped off my vehicle for standard maintenance check/oil change and new tire installation. My appointment was at 10:30 AM Tuesday, and I dropped the car off at 10:00 AM and decided to leave and come back to pick it up later that day. Unfortunately, Matt informed me around 3 that they only had 3 tires and it would have to wait until tomorrow. I went along with it with the understanding that I would pick it up the next day. When the next day came I did not hear a thing from anyone. I called at 3 to inquire, and a service tech girl answered and when I told her who I was and why I was calling she transferred me to Cody. I explained again and was told Matt was not there and the car should be ready today as they are working on alignment presently. He said he would call me when finished yet never did. The next day I had my wife drive me up to the dealership at 8:00 AM only to find Matt at his desk and after researching he tells me that they still have to align the vehicle. I questioned that in that Cody told me the day prior that it was on the lift being worked on. This was obviously a lie. As a matter of fact, I stayed for about 3 hours, looked onto the bay area from the waiting area only to see that my car was just getting on the lift for alignment. It was at that point that I made the decision to get my vehicles serviced elsewhere from henceforth. Since purchasing my first vehicle I have noticed a slow degradation in service quality. It used to be common practice to offer free car wash back in 2014 and it was done right. Too often I have waited way past what is expected to get my vehicle back. I walk to past the time waiting so I can get something constructive done. I always get an apology but that only goes so far. The way I see it, it is time to part ways. I have cancelled my latest appointment with my 2014 Forte 5 and will seek service elsewhere.