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    Butter Bakery

    4.8 (127 reviews)
    Closed 8:00 am - 6:00 pm

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    Correspondence about the cake
    Rachel D.

    This review took me a few weeks to write because I am so sad I have to share my experience. Butter (Devonna) has been my go-to cake gal for the last couple of years. She has made birthday cakes, cupcakes, and a graduation cake for my fiancée. My fiancée wanted to order me my own graduation cake as I graduated with my masters a couple weeks ago. She contacted Devonna and they were set on the design and pick-up time. Devonna sent over the invoice and it showed $140 for a cake for 15 people. Usually we pay around $100-$120 so I checked in with her, because I wanted to make sure we were paying the right price. I tried to communicate clearly that I wanted to pay her but just wanted to double check the price was correct. This was on the Monday before my graduation. I had not heard from her so I reached out a couple more times in hopes to get her paid before pick-up. I got no response but I went to go pick up the cake anyway and figured I would hear from her soon so we could pay her. I show up to the location for pickup and the woman I spoke with brought out a cake, except it wasn't my cake, it was a birthday cake. I saw her texting Devonna and she replied back immediately, telling her to take out the "happy birthday sign" -- at this point the woman in front of me told me it was my cake just wrong signage. I told her it looked nothing like what we talked about (it was blue and white) and so she called Devonna. She said I was right, it was the wrong cake and said that Devonna would call me shortly for me to pick the cake up at her house nearby. I waited in my car for 30 mins in hopes devonna would call. She never did. We texted and called her repeatedly with no answer. I really enjoyed working with Devonna but it was the day before my graduation and now I had no cake. The morning of my graduation, my fiancée had to rush to a local bakery (shout out Delight) and pick up 2 already made cakes to replace the one we were going to get from Devonna. I've reached out since then and have had no response from her. I still have no idea why we were ghosted but are very sad we had to end this relationship and write this review.

    Baby shower cake
    Andi N.

    I ordered 2 very last minute cakes and they came Out amazing. One for my son's first bday and the other for a baby shower the next day. Everyone raved about how good they were and the decoration was perfect for each event. I can't thank Devonna enough for her great work.

    Caroline M.

    Again! Devonna is amazing. Another beyond cupcake experience with Butter Bakery Pasadena. Here's the cupcake contact information: Butter Bakery, Owner: Devonna Banks, website: butterbakery.Instagram: www.Instagram.com/_butterbakery. Here's an article about her: https://voyagela.com/interview/meet-devonna-banks-of-butter-bakery/

    Anita O.

    Awesome all around ! The cookies are insanely good(Crownies and lemon Blueberry are my favorite) The bars are great and ooooh the cakes!! My Birthday is coming and I can't wait to order my cake!! She made My 76 year old mom's cake!

    Cookie butter cake top later and bottom layer red velvet
    Marilyn G.

    I selfishly don't want to write this amazing review because I don't want to let the cat out the bag, but this baker is the truth! I ordered a two tier cake for my 40th and provided inspo pics as well as some toppers I specifically wanted on my cake ( I added the 40 later) when I tell you not only was the cake pretty, but it was super tasty!!! Unfortunately, often times when you buy these pretty cakes they are pretty only and lack in flavor, but this is not the case with butter bakery! I love the fact that she used actual icing and not fondant (Im sure some people request or prefer fondant) but I do not and the cake held together perfectly with the frosting! My top layer was cookie butter yummmmm and the bottom layer red velvet yummmm! Both layers were moist and delicious! I'm so very satisfied with my order and will be ordering again in the future! The reviews do not lie lol and literally everyone at my party wanted to know where I ordered the cake. So thank you for the beautiful flavorful cake!

    Last email with my disappointment they never apologized about.
    Christine C.

    Edit: Now the owner is a liar as well, because I have the emails they never responded too. Check the one star reviews as I'm not the only one. Not sure what a pandemic has to do with responding to emails, all that was needed on their part was a professional apology and a doesn't excuse like a family emergency, which with a small business would have been completely understandable. But instead rude lies and unprofessionalism... Original post: Terrible at responding to emails, no phone number given, ghosted me and left me having to run to Marie calendars at the last minute when they left me hanging for an event... What a disgraceful way to run a business.

    HollywoodHunk S.

    Devonna is a kind, sincere baker who has made all of our kids' birthdays magical. Her cakes taste so authentic and homemade. Her butter cream is so delicious, never too sweet or heavy. She will deliver any design based on Pinterest or a photo, but add her own flare. She doesn't compromise on any of her ingredients and puts so much effort. Easy to talk to, personable, and has never failed to deliver at any of our events. Highly recommend, along with any of her savory cookies.

    Brown butter toffee cookies
    Alice H.

    I ordered some brown butter toffee cookies for a work event, and everyone loved them!! They were the clear favorite out of all the desserts. The cookies were the perfect balance of crispy and chewy. I made sure to give Butter Bakery a shoutout, so I can't wait for this bakery to get more customers!

    Amazing cake!
    Farrah V.

    Butter bakery is top notch! The cookies were moist and delicious! The cake was beautifully made and so delicious and the cupcakes were beautifully done! Devonna has a good thing going! Support her!

    Freshly baked and delivered to my apartment!
    Colby D.

    I was looking to bring my coworkers some spooky treats on Halloween so a couple of weeks ago I made some calls to bakeries around Pasadena. DeVonna emailed me a few days later to let me know she could make the type of cookies I was looking for, we discussed designs and prices through email, then we agreed on 35 custom Halloween cookies, including pumpkins, candy corn, black cats, fall leaves, bats, and ghosts for $105, to be ready on October 30. She seemed friendly and was flexible on shapes and designs, telling me that she'd let me know if she couldn't find the cutters for any of them. I was charged through QuickBooks on October 19, which did make me a bit nervous considering I hadn't even met anyone from the bakery in person, or have any sort of contact info apart from an email address. DeVonna emailed me on Oct 30 to let me know there was an emergency that happened that day, causing her to be short staffed and wondering if she could deliver them later. Since I needed to bring them to work early the next morning, I told her I would prefer if she delivered them later that night instead of the next morning. Despite the obstacles, she was still able to have them made and delivered to me on October 30. In the rush to get my cookies to me on time, someone accidentally dropped a box of the cookies and DeVonna texted me to ask if I wanted replacement cookies or a partial refund. Since it was 8:30pm, I told her I'd rather have the partial refund. About an hour later, a delivery person was at the front with the cookies. I noticed a card was included, but I figured it was just a thank you note. The cookies looked adorable! I couldn't wait to share them with my coworkers and I texted DeVonna to let her know as much, and she responded warmly. The card was very sweet, too. She apologized for the inconveniences and had included the partial refund in cash. My coworkers absolutely loved the cookies, as they were as tasty as they were cute. My coworkers know I write reviews and multiple people told me to "write a good review!" If I need baked goods for another special occasion, I'm coming to Butter Bakery first.

    Cupcakes
    Gerard H.

    We were in a pinch with less than 2 days needing cupcakes for our son's birthday. Butter Bakery came through amazingly well! Thank you!! We'll definitely be ordering again

    A shrek surprise
    Asia C.

    TLDR: A delicious wonderful cake made with love and wonderful customer service! So I'm the one who received the cake rather than went through the process of ordering it but I will tell you what my friends told me. So my friend Anna emailed the bakery to ask for a cake for my birthday. Long story short, the cake was in the works but when it came to a theme they said they wouldn't be able to make it in time for what Anna asked, so my friends picked out a different theme instead. Anna was a little bummed about it but glad at least to still get a cake. Devonna was able to deliver the cake all the way to me in North Hollywood. Turns out, she was able to do the theme that Anna asked for and I was in for quite the surprise! Check the photo below to see what it was. The cake was delicious and beautifully decorated. Although I don't know all of the processes that went through, Anna told me that there was great communication throughout and Devonna was very sweet and kind and tried her best to work with my friends. Thank you so much for making it work out for me. It truly made my covid birthday quite special and memorable. I did not think I'd get this kind of cake in my 20's haha. I look forward to personally ordering treats from you soon!

    Custom-order cake from Butter Bakery.  Delicious!
    Mark A.

    Absolutely fantastic cake! We requested a re-creation of our favorite birthday cake from another bakery that is now closed, and Devonna nailed it. Couldn't be happier!

    Matcha Cake

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    Page 2 of 4

    Ask the Community - Butter Bakery

    I'm looking for a simple plain new york/style cheesecake to serve 8-10. Happy Birthday, Jess. Perhaps fresh strawberries on the side? Is this something you can do for pick up Wed afternoon? Thnx, apologize for late notice.

    I would like to request a quote for custom cake. If you can make a custom cake with "Roadblox" theme for pick up on September 5th morning?

    Do you make 7 layer chocolate cake?

    Is there a way to sample the flavors for cakes?

    Good question- what's the asnswer?

    I would like if possible 2 dozen brownies for thursday how much would it cost?

    Where is it located how can you order from there?

    We are located in Pasadena and currently delivery is available and if you're picking up it will be at Perry's Joint. A new app will be launching soon for easier ordering but in the meantime please send us an email to info.butterbakery@gmail.com.

    View All 15 Questions

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    SusieCakes - Pasadena - What an elaborate cake!!

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    4.1(282 reviews)
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    Disappointed a child and a whole family with quite possibly the worst, most expensive "cake" we've…read moreever thrown away. If they're baked daily why are they frozen? Once you thaw it then you're tasting something you would not feed your child. Would've been happier with any super market cake. They had a huge line out the door so we thought this cake is gonna be good! It was embarrassing.

    I stopped by Susie's Cakes on a Saturday to pick up a birthday cake for my partner. I grabbed one…read moreof the small ready-made cakes from the display case, thinking it would be a safe and easy option. The employee told me that if I planned to serve it the next day, I should take it out about four hours beforehand, which I did. I really wanted to impress my guests and felt like I was going all out by getting a cake from here. When we finally cut into it, it was extremely dry. It was honestly embarrassing to serve, especially since everyone was looking forward to trying it. For a cake that cost around $60 and was smaller than a typical 6-inch, the quality just didn't match at all. Overall, it was a big letdown and felt like a waste of money. I wouldn't trust buying one of their pre-made cakes again.

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    Happy National Chocolate Cupcake Day!! And bonus - decorated for Halloween too lol! So good!

    Cakes by Karena - Strawberry coconut cake!

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    4.9(201 reviews)
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    Nobody does it quite like Karena. I met her 4-5 years ago…read morewhen I desperately needed a cake for graduation and she not only made the cake in a two days notice, she completely blew my mind! If I didn't move to San Diego, she would still be my consistent cake lady. I absolutely love her! When I first ordered, she had followed-up asking if the cakes were up to par with the taste and if they lasted well. I had to say, not only was it pretty to look at - it didn't taste bad either! Usually it's a sacrifice for one or the other! I've ordered over 6+ cakes with her and will definitely continue whenever I'm in the area. The amount of buttercream flavoring choices and real fruit used inside the cake... you really can't go wrong if you order from Karena!

    Have you ever looked up beautiful pieces of artwork and wondered how the artist did it? Even more…read moreso, if that artwork could be placed in your hand and be given as a gift? Karena is incredibly talented. I can't even begin to talk about my wonderful experience. I showed her a few pictures of inspiration and she told me what she could and couldn't do. Once we agreed on an inspiration picture and idea she put my specifications to work and low and behold, an absolute masterpiece! The detail on each part of the artwork was outstanding. The person I gifted it to was ecstatic. If you take a look at each picture printed and cut out perfectly, the teacup molded to the perfect size, each colored detail intricately placed, absolutely every single thing done with prose and care. Talk about a passion for what she does. You absolutely won't be disappointed. Talk about a date, talk about a time, and she will work it out with you. She communicates incredibly quickly and will be sure to make you happy!

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    Cakes by Karena - Nice cake!

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    Freesia Cake

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    Writing another review because I love this place so much!…read more This year, for my mom's birthday, we decided to try something from their low-sugar series (love how this is an option!). We got the Berry Summer cake for 5-6 people for $138 and it was worth every bite. The cream is so light, the jam was delicious, and the cake was beautiful. Loved the forks, cake knife, and candles that came with the cake. Pickup was super convenient and flexible and ordering was easy (ordered 2 days prior). Highly recommend! Street parking is easy and there are some tables outside.

    5 stars on packaging: Comes with cutlery, cake cutter, birthday decorations, and candles. Freesia…read moreprovided a big cooling bag with ice packs for even a 4" cake. Warning though, forks are raw edged metal so they feel harsh to the touch. Service 5 star: Nice and easy pickup. Very easy to order online with very fast availability compared to some cake ordering places that require more time. Convenient. Taste of black sesame cake 0 stars: I didn't get a clear description from my family who ate about every flavor profile but I asked if the cake was comparable to a 99 ranch cake my aunt got one year that tasted horrible. My sister didn't even want to answer which cake was worse. So I feel justified to score the cake as 0 in flavor If I didn't want to eat that 99 ranch cake and my sister said this cake was just as bad... Look of the cake: from pervious seasons, the black sesame cake looked really cute! With the spring season, the design changed. I understand the concept but... it's really not that pretty anymore. The green icing looks cheap and the flower on top looks like a weed. Compared to the fruits, nuts, and macaroon decoration from previous season, the design is worse. I bought a cake from Freesia knowing that reviews on Yelp for the taste of the cakes were a hit or miss but my brother-in-law likes black sesame and most of the reviews that mentioned the cake tasting good was of this flavor. I was treating this purchase as an experiment since I was also interested in the mango sago for my husband's upcoming birthday and he likes mango sago. Well, it was a miss. I appreciate the service, convenience, and packaging but an inedible cake is a pass.

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    Butter Bakery - cupcakes - Updated June 2026

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