They offer Absolutely phenomenal service. These gentlemen exemplify the true meaning of excellent…read morecustomer service and support!! I am elated to have found a home that I can service all of my automotive needs. Honorable mention to Mr. Banjo who greeted me with an honest smile and a great story about he has a car for me. How many times you might of heard that before guess what, yes he had my dream car and I bought it! An Audi A8 l the car is sexy. Let's not forget Dr.Pierre who went above his call of duty to work out a great deal for me. And the provided me a courtesy car as they finished up polishing my new baby! Wow, who does that besides honest people. I will never buy a used car unless I get it from them. Please call them up and ask them what cars do they have available. Stop by and look yourself. Once the deal was over they proceed to get me the best price on car insurance ever!! You really can't beat the service that they provide. They reached out to several insurance on my behalf and wouldn't stop until they felt that was the best deal that I could get!! These gentlemen are great. They are a great and honest team that I can rely on Thank you immensely!!!

So today I take a ride from where I live not to far from jersey city but with moderate traffic…read moreabout 45 minutes. No problem I say, because I'm looking forward to buying a car cash in my hand possibly 2 cars if everything went well. But to my amazement, I get there small dealership, I spoke with the girl I was supposed to deal with Dominique super nice person. I had spoken with an associate the day before who I felt blew me off really wasn't attentive to what I wanted. But whatever, I get to the location no car available, the nice lady makes a call to have them bring it to the location I was at. And after a brief conversation she had on the phone I was told that the owner said the car was no good, what do you mean no good. I was in shock and upset that I made this trip for nothing but rejection at the end. What a shady way to run a business absolutely no consideration for consumers. Definitely won't recommend this place to anyone. Buyer beware.

My visit to metro was amazing Sales man Derek is very…read morehelpful & understanding Just got myself a new car!!

I was a 3rd time repeat customer... I dealt with Nate who was good. The "Sales Manager", I was so…read moreangry I didn't remember his name, is out of his mind. First, told me a HYBRID car was all electric (Lol) and I wouldn't want that as they had problems. He actually said that to me. Then he has the sales guy bring another "new" car that was damaged! When I asked what would they do on the price of the car for the damage, he told me, exact words, the price is already low enough I have excellent credit and the terms they tried to offer me were RIDICULOUS on a car I didn't even Ask to see. They lost a good customer. I would NEVER return to this dealership. I have left a few messages to speak to someone, of course nobody has gotten in touch with me. I really want them to know who they have working for them.

I want to take a moment to sincerely thank Oliver Espaillat for the exceptional service he provided…read moreduring my recent car purchase on Saturday April, 18, 2026. From the very beginning, starting on Friday, 4/17/26, his professionalism, knowledge, and genuine willingness to help me made the entire experience smooth and enjoyable. Oliver took the time to understand my needs, answer all of my questions with patience, and guide me through each step without any pressure, which resulted in meeting my needs, especially as it relates to my financial needs. His level of care and attention truly set him apart and made me feel confident in my final decision. This is not my first time purchasing a vehicle, and the process can feel overwhelming, but thanks to Oliver's support and expertise, the process turned into a positive experience. I truly appreciate Oliver's dedication to ensuring my needs were met, and I appreciate his commitment to going above and beyond. I will happily recommend Oliver to any of my friends and family who are in need of purchasing a vehicle. Thank you Oliver, once again for your outstanding, amazing service. CMyrie

EVERYTHING. Believe all the 1 star ratings. They are there for a reason. From the level of service…read more(poor) to movement of urgency (zero), because they are probably one of the only dealerships with inventory they treat you poorly. They don't care about your time. They won't even try and they don't care to even have you as a repeat customer.

On the recommendation of my mechanic, i came here for an "urgent" tire replacement the day before a…read moreroad trip. I didn't have the luxury of being picky, but they had me in and out in just over 30 minutes, at a reasonable price. Friendly service. I'll return whenever the tire gods are mad at me.

Great service! Was closest to where my car broke down so I was taking a risk pulling into an…read moreunknown shop. The owner greeted me in the driveway which was unexpected and great. Got my car fixed in a day and was consistently calling me to update on what they found, how much it would cost and when it was done. I will be using them again for sure.

Had many good experiences here. Purchased two cars , sold one, had services like oil changes and…read morerecalls. All of these experiences were very easy and enjoyable. I do suggest asking for Elvi, super nice, funny, and very relatable. He had us laughing the whole time and I enjoyed the comfort and not pressuring us. He doesn't give pushy salesman vibes and that's why I really enjoyed him. Buying my 2nd car and selling an old one with him was very easy. He had great communication and took me and my boyfriend through the process with ease. Thank you Elvi for making that experience great. *there's a coffee machine in the back and I don't know why the vanilla drink I had was so delicious I had 2* I definitely recommend this Nissan.

I've very terrible experiences with this dealership when I tell you read your contract and record…read morewhat they tell you because they will lie to you verbally and then once that contract is signed you can't do anything about it cause it's a he said she said situation worst experience never lease or buy a car here they add extra packages to up charge you just be careful and read your contract and have everything they promise you written on a paper.

Ultimately a quality service experience! Highly recommend Juan Hernandez, Service Director who took…read moreresponsibility for a staff mistake and had the mistake fixed in a timely manner without any additional costs.

I strongly recommend avoiding Axis Auto Group / Axis Chevrolet in Jersey City…read more I made an appointment to purchase a vehicle they advertised online and specifically CALLED AHEAD to confirm the out-the-door price before going to the dealership. Based on that confirmation, I also paid for an independent mobile inspection of the vehicle. I went to the dealership and when it came time to discuss the purchase, Axis added approximately $7,000 in "dealership fees" on top of the advertised price. I walked away. I understand taxes, registration and normal documentation fees. Adding roughly $7,000 to an advertised price--after a customer specifically called to confirm pricing before making an appointment--is a completely different matter. This experience wasted my time and cost me money for an inspection I arranged in good faith based on the pricing I was given.

Great customer service and very kind. I wanted to sell my car, and they were able to pick it up…read morewithin 15 min and gave the best offer in cash. I could not have asked for a better experience.

These dudes are pretty legit. Was in from out of town and needed to help a friend junk a car…read more Called Ray's and they told us to come on down. Met with Ray personally and he offered us a fair price for the junker. Would definitely go to them first if I was in the area and needed to junk a car again.

I had an extremely easy and pleasant experience working with Shadi and his wife Maria. They spent…read moreseveral hours going over pricing on each vehicle I was interested in. We narrowed it down to my favorite / best deal and a few days later he met me at the dealership to sign off on everything. He saved me a LOT of time and grief of having to deal with salesman at a dealership. He even delivered the car to my house! He is VERY knowledgeable and personable. I had such an amazing experience with him, I will never go through a dealership again. Thank you, Shadi!

What a great experience. Verry knowledgeable people,shadi knew exactly what I was looking for, and…read moreat a fair price at that.good customer service is important when looking for a vehicle,they make you feel welcome and the auto purchase comfortable. They dont try to push something else on to you they will find you exactly what you need.great people,will continue to do business!! Thanks again!!!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

This is the second time I leased from BestBuy. Mike is always quick and let's me know the current…read moreofferings for July 4th. I received the quote for the Rogue with the specific color in mind on 27th of June. The color I wanted wasn't available in the NY area, he dug around and got one from PA. Literally within 3 days (on 30th of June) he had my car ready to be picked up. Everything was fast, easy and no hassle. (Beside the near 1-hr trip from my workplace to the pick-up location. Gives me plenty of time to properly say good-bye to my current/past car and get emotionally ready for the new one!) He is definitely my go-to guy for leasing a car. Thanks a lot, Mike!!!