Got our dog from SPCA next door, had PAWS do all his shots and neuter. They where fantastic and vet…read morewas great!

I would give this place zero star if this was an option. It was my first time taking my 2 small…read moredogs here, I have a miniature poodle & miniature schnauzer they were a little nervous since the place was new to them, so they were barking a little. My dogs been to the groomer several times before. We wanted to try this place since it was a little closer to us. One of the ladies was very sweet I believe it was miss Linda, as she was taking my information another lady came from the back of the building (without introducing herself) had this mad look" and she said "oh no we are not having this in here" I guess she was referring to my dogs being a little nervous. So, I asked her what she meant, if they never got any dogs that barked a little?She answered they would only take dogs that did good and were calm" She also said this is why they kept their "usual customers" and only a few cats, so they didn't have to deal with nervous dogs I completely understand, people can handle their business however they choose to. But this would've been helpful information to add to their page or to tell me when I called to make the appointments. I adopted both of my dogs (my babies) they are very sweet but I am not sure what they were exposed to in the past or what scares them. But this lady had absolutely No Love in her touch! Didn't even try to pet them nor to acknowledge them. So miss Linda put them in their waiting area & said she would try to work with them" as I am walking out she tells me they only accept cash! No debit no credit cards. Ok, I understand this, I got in my car but I wasn't feeling good about leaving them there since I could clearly tell this other lady was having a bad day. A gave it about 1/2 hour & called them asked miss Linda if they had started on them yet, she said no. So I told her to please not to do anything, I would go back to get my babies & this is exactly what I did. I just didn't feel right leaving them in a place that showed No love to them.

Amazing service! I brought in my severely-matted Great Pyrenees, Sadie, and they worked all day to…read moregroom her and did a fabulous job. They refused to shave her ((which FYI Great Pyrenees should not be shaved)) which told me that they were knowledgeable about the breed and they cared about their craft. I highly recommend "A Loving Touch Grooming" and will not take my furbaby anywhere else as long as we stay in Columbus!

I've been taking my dog here for almost a year and I love them!! They always make my dog feel at…read moreease and they take real good care of him. He's always happy to see the staff when I drop him off. I like how small and secluded the space and location is. Not overwhelming and it makes me feel like they are able to give additional attention to the pets.

Not sure what's going on, but they canceled my upcoming appointment the I had scheduled for the…read moreApril10 weekend

I'm sorry. The Lady at the front desk is not rude and I have been there many times. They are all…read morecaring and patient. We groom and kennel there and have for quite a while. You can trust them.

The lady at the front desk was so rude. On the website it says you can walk in for a nail clip…read morewithout an appointment. I called 5 times to make sure and no one answered the phone. When I got there the lady at the front desk said No come back tomorrow. I recently moved here and this place was recommended to me. I have 4 dogs and was looking for a regular groomer. Needless to say I didn't go back, I won't be going back and I wouldn't recommend it to anyone.

Animals: Two 60lbs double-coated dogs…read more Services requested: de-shedding treatment, bath Pros: they got a bath and smelled good. Prices would have been acceptable had services been completed. Cons: services not completed to expectations (if they completed the de-shed at all) The picture below is from ONE of our dogs that supposedly just had a recent de-shed Abhorrent communication skills, records keeping, and timelines Every call was met with "who is your baby," followed by a hold time to see whether the dogs were ready yet. Dogs were dropped off at 8am, supposedly weren't complete until closing, though an estimate of 1pm had been given. Received no phone call on their completion of service. Lack of itemized bill The services are charged according to how much product is used and time required. Why then am I not in possession of a bill annotating these amounts? What exactly did I spend $165 on? Of additional note, both my dogs drank nearly a full large bowl each upon returning home. It seems they had not had access to water in a long time, although this may be behavioral and is unverifiable. Overall: not happy.

Great grooming service. I've brought my cocker spaniel puppy here several times and they always do…read morea good job of cleaning his ears & trimming his coat. Reasonably priced ($35) and they do an excellent job!!

Doc WALLY and his staff have cared for our pets since he opened his office. Honest, respectful,…read moreknowledgeable, great teacher.. he knows his limitations and will tell you whether or not he can provide the care your pet and it's particular illness.

understaffed. Completely chaotic and it goes without saying that nobody knows what they're doing…read more Do not bring your pet here if you want your pet not to suffer. This is the only bad review I've ever given an establishment in my entire life with good reason. Complete and utter incompetence in the entire establishment.

The absolute BEST care my dogs have ever received! I wish I could give them 10 stars! I highly…read morerecommend Preppy Pet Columbus. The owners and staff are AMAZING! I'm so grateful I found them! A couple of photos of our 2 girls enjoying themselves at Preppy Pet, thank you all for loving on our babies!

This place is a HARD NO! Walking in, you're hit with a severe and pungent odor of urine. Then…read morethere's nothing but an area with chain link fence defining different areas for dogs. We got there at 7:03, so there weren't many dogs. When we got back a few hours later, a few of the pens were filled with dogs. Specifically the pen with smaller dogs was filled. I assumed my dogs would be out there until more dogs showed up to go outside. Nope. Mine were put in a separate pen together, but it was obvious they didn't go outside. The dogs are left in those pens all day. That explains the smell of urine. They just pee on the floor. This isn't a doggie day-care. It's a holding cell for the time they're there.

My pup Bo had a trial day at Paws & Play earlier this month. I cannot say enough good things about…read morethis facility. Even though we won't be coming back. We quickly found out that Bo is an impressive jumper once he was in the care of Paws & Play. He was able to clear their 6 foot fence! Luckily they caught him and called me immediately. At pickup we were told that not only had he jumped the fence he jumped from stall to stall (just to socialize) and that's the reason he isn't allowed back. I 100% understand this decision and respect it due to safety concerns. They spoke so sweetly of my jumping bean despite all the trouble he caused. Even recommended other facilities in the area that could possibly help. Based on my experience, I can attest to how much the employees & owners care for these animals. They were sad Bo couldn't come back, but maybe once his jumping is under control we can try again.

My sweet boy loves Paws & Play! They are super nice people and they treat you like family.read more