Saltwater can be hit or miss, luckily I found decent help today. Thanks Trevor for stepping in and…read morenot killing my shrimp before they left the store

Live this place!!!! Staff and management are the best! Morgan always greets us, with a smile and…read moreteats for my baby boi Conan! It's always a treat for him to also say hello to the guinea pigs & ferrets for 15 mins each visit. He might as well just get a part-time job. Lol

Got 2 Molly fish 02/06/26, that same day one of the fishes gave birth to 20+ fish not even 30 mins…read moreafter getting it. Now 2 days after the return date they died. We only had the fish for 10 days. We gave them the food they recommended and everything. Wouldn't recommend getting fish from here!!!!

Usually, I never have any complaints about this store but today is a different story. Macy was…read morerude and didn't want to help me at all. It really sucks because there isn't any place in LaGrange to buy super worms for my blizzard. Macy said they got a shipment yesterday so they wouldn't get anything until next week. I will be back tomorrow to see if there are any of then.

I love this store! We take our puppy Finley to training classes every week and take him to the…read moregroomer too. The staff are attentive and work very hard. Pets are welcome, just make sure to clean up after them. Downside is that on weekends it is FILLED with animals, which can overwhelm some dogs, but it's a good opportunity to socialize puppies with other dogs. Also, their phone can sometimes ring unanswered, which I'm not a huge fan of. But whenever I walk in I always get the help I need.

Wanted to add...manager offered to give bath over. I wouldn't trust my dog to someone I complained…read moreabout. Pet smart please read these reviews. Horrible store. Worthless service. Dogs don't stink after bath. Mine stinks! I'm out $50, a a day in my life, gas money for a 60 mile drive. All that you offer is to do this again. No thank you!

STOP BUYING PETS FROM PETLAND!…read more I would strongly caution anyone considering purchasing a puppy from this store to seriously rethink that decision and do independent research first. Large retail pet chains like this have been repeatedly criticized by animal welfare organizations and veterinarians for sourcing puppies from high-volume commercial breeding operations, often referred to as "puppy mills." These facilities are widely reported to prioritize profit over proper breeding standards, socialization, and long-term health. Keeping young puppies--especially small, sensitive breeds like Yorkies and Chihuahuas--in a high-traffic retail environment can put them at increased risk for stress-related illnesses such as kennel cough and other infections. Many new owners are not fully prepared for the emotional and financial burden that can come with this. There are also concerning reports and firsthand accounts online from former employees across similar stores describing issues with animal care, oversight, and sales practices that prioritize moving puppies quickly. I encourage anyone reading this to look into those accounts themselves rather than taking a sales pitch at face value. At the end of the day, this is a business model built around selling living animals at extremely high prices. That alone should raise questions about where these puppies come from and how they are treated before they ever reach the store. Please consider adopting from a shelter or working with a reputable, transparent breeder instead. Doing your homework now can prevent heartbreak later--and helps avoid supporting systems that many experts have raised serious ethical concerns about.

We bought 2 puppies from Petland one 26 Dec 2017 (shih-poo) and another one in summer of 2018 (shih…read moretzu). Both dogs are absolutely perfect. No issues. Thank you Petland. My boys are now 7 and 8, still full of life.

I went there to adopt a puppy that I fell in love with in Opelika, Alabama next to Home Depot. They…read moregave me price and scheduled a home visit , but did a no show, played sick and didn't bother to call or reschedule. I asked what happened and they made excuses that the the person who scheduled the home visit got sick, but nobody reached out to me. Finally they told me that they gave him to a white lady with kids over me. I inquired about adopting the dog before her and I have kids too. I don't know if it was a girl thing or black and white thing but I feel discriminated and that was cruel, heartless, uncaring, cutthroat and cold-hearted. I want everyone to know about this.

Good Stevie fish is so cute and I love it so much I love it so very so much I can't believe it…read moreit's like I just love

The staff here were amazing--cheerful, extra helpful, and compassionate to our immediate and…read moresomewhat urgent needs. I picked up a moderately stressed out rescue in very bad need of a bath and some nutritious food. I had never used a dog-wash before and they had everything to give my new girl a gentle but great bath. The people working there helped me Select the right shampoos, brushes, etc--all at a time when they were getting close to closing time. They didn't rush me or in any way intimate they wanted me to shoveled so they could go home.... I'd not have been so gracious, I am sure. This place is a home run!

Ordered a Halloween crab 2 months ago told me it would be there in 2 weeks I called and checked…read moreover and over never got there here we are like 2 months later I called again today apparently they forgot to call and let me know but supposedly they don't have the option to order one anymore so I've had the tank set up and ready for a crab for MONTHS just to find out no crab super bummed. Been so excited thinking it was just taking a while was trying to be patient and this is the news I get the story makes absolutely ZERO sense. How did they order the first one? And thing is I called multiple times after that and it just hadn't arrived yet but now it's turned too they can't even order them anymore. I ordered in MARCH