We had the most amazing experience with Byrider, but not in the way you think. My wife and I had our 18 month old baby get terribly sick in her car seat. We pulled over immediately on the street next to the company but she had already thrown up on herself. A Byrider employee immediately came over and offered his assistance. Towels, cleaning products, the works. This was after they had closed too. The employee refused to take a tip as well. Byrider has wonderful employees that care about their community. I'm a lifelong customer after this. read more

They are thieves who refused to take a payment to bring the vehicle current, and then lied about how many days it was late.

I've posted a couple reviews already but this one is about my person who manages my account, Melissa. Cannot say enough good things about her. Great communication always willing to help and I've needed quite a bit past year I've had the car. She has made the struggle so much easier! Aside from a few mechanical issues, I would purchase a vehicle from them again. Everyone has been understanding and helpful. Thank you Melissa for making my life a little less stressful read more

Sold me a car with transmission problems 0/10 recommend. The engine light didn't even show and now I don't know when my car will stop working read more

If I could give them zero stars I would! And this is my second car so same on me! They are a trash company who feed on people who cannot get a traditional car loan in that moment. They make your first 4 payments not count so they can pad their down payment to make them appear as a better lender (don't worry I filed a complaint) They have zero intent to work with you. It does matter the reason even if its in their best interest. This is literally the shadiest company out there to do business with. Shop at your own risk. I know its easy to get a car from these clown but please head my warnings and go to Larry Miller they have a fresh start program and its waaaaayyyyy better then this. RRRRRUUUNNN FAR FAR AWAY! read more

Best Place to buy a car if you have trouble w your credit. They treat you like family and I couldn't be happier with the service I got and continue to receive. I got the car I wanted and wirh Fair pricing. Love this company and will continue to use them and if you're looking for a vehicle you can't go wrong with this company! Ask for John he is amazing read more

We came in last minute to find a car for me as a first timer buyer .Greg was extremely helpful and ready to help us find the right fit .He was easy going and straight to the point and made the process super easy quick and non stressful .Omar was a great as well and helped us get a good deal on the car both Omar and greg were very sweet and ready to help me even though we came in right before close they got me my car and made sure I was taken care of and felt satisfied with my decision .Thank you Byrider and Greg and Omar specifically for being such a big help and being easy going about the whole process .:) read more

******IF YOU ARE LOOKING ON GOING HERE READ THIS FIRST******** The care dealers: 5 stars The mechanic shop: 5 stars The finance department CNAC: 0 stars and a complete NIGHTMARE!!! Go to the place up the street. Getting treated like a customer is important, don't go here and be treated like you don't matter and they don't care. The Car dealership did an amazing job they were nice and did the best they could to get us in vehicle. The vehicle had a few problems that weren't told to us after buying the car and was never fixed, we got told that it wasn't a problem when we bought it even though my first contact with them was 18 days after I got the SUV. So that was shady. The mechanics shop they have, they were also very cool, informative and they did everything they could do to give me the best deal possible and the people were super nice. But CNAC the place you finance through the they are an effing NIGHTMARE!!! When we first started going it was alright because the employees didn't start to show there true colors til later on, I didn't miss any payments until covid hit and I had trouble paying a payment, the deferred half of a full payment, and when the other half was due all I got was, we aren't gonna help our customers anymore then that. Not in those exact words but that's what happened. So in hard times that effects the whole country, not just me losing my job cause it's my fault, CNAC will give no support and Give no F**** about it. Couldn't even defer one payment, but only half of a monthly payment. Pretty cold organization. After that the problems continued, constant attitude from the employees for each problem that was on them.. my bank account started to get charged on the wrong payment date, they would go in and take my money out of my account before it was due and got me two overdraft fees by doing it, when I contacted them the first time, I was given attitude and told that I was wrong even tho I had the paper in front of me that said my payment dates from when I got the car. The ONLY employee there that helped me was a guy named Zach, he ended up getting in touch and apologized to me, it's the only time I heard anyone apologize for any of there mistakes since. I got assigned a new person to deal with that was the same as the last. I keep my payments on auto pay, and wouldn't you know, not even a couple months later a payment comes out the day before it's due. ONCE AGAIN! The next time payment is due, I have no money in my account so they contact me. So sorry hard times struggling like the rest of the American people because of Covid but they don't care, I was told that two days late was unacceptable and they have no grace period at there establishment, it must be paid on the due date no matter what. So ya make sure if you go through them, they really don't give a s*** about there customers. With the same stern wArning from them in the email I see on my bank statement they had taken two insurance payments from me. Charged me twice, I didn't get any apology NONE! All I got was don't be late again, there is no grace period. So to reiterate, I've had several payments get charged before due date, 3 over draft fees because of them. A double charge of insurance and instead of an apology, and it'll get fixed, I get a stern warning saying they don't have a grace period, payments need to be on time. I understand payments need to be on time, they usually are, and they usually are get taken a day before without authorization. I found this cool thing you can do now in idaho, You can go and file a complaint with the idaho attorney generals office for bad business practices, My bank told me about it. After my bank manager saw the many payments not taken on time they are the ones that notified me of the charges. So 5 stars for the bank! I initially wrote these guys an amazing review and even sent people there way, I will never again have a good thing to say about this place, when it comes down to it, all I wanted was an apology and that it would stop happening. The first time it happened Zach gave me that, but it happened again, and this time I get a warning to be on time, no grace period. It's mind blowing to see such horrible customer service, just because you are an in house finance place doesn't mean you get to treat people like shit for not having the best credit, I hope this catches the eye of new customers coming in, trust me it's not worth it. read more

Byrider - Buick Enclave cxl Luxury package - Auto Loan Providers Near Me - Garden City, Idaho

Horrible There's sales agent Was a liar Tricked me into the purchase of a car for a bet And then they continuously lied about it and manipulated the situation I'm letting everybody know Do not purchase the car here They're Garbage and highly overpriced read more

Came down here due to not being helped and Abdullah-Tony came and helped me get what I needed to get done so yall ask for him he got you

I bought a car that had an issue that was supposed to get fixed the first week. Never happened! I called I was told someone would reach out never happened! Now I have several issues with the car that I keep being told are normal like I'm some kind of idiot! I referred a friend she bought a car and I was told I would be mailed a check for my referral...guess what never happened! You will always be pushed off to another person who won't solve your issue. If you need an easy buying experience come here. But don't trust these people to do what they say ever! I will do my very best to tell everyone I know how awful my experience was! I will be posting to every news outlet and public forum I can, this experience was the worst I have had! LaKeila Davis read more

I'm not even sure where to start with this place. In 2022 I decided to get a car because I was walking 4 miles to work in all weather and just needed transportation. I found out about Byryder on facebook so I reached out to them and went down to see if i qualified. Well i got told i would have a few options and i was like super excited first time getting a car and i was 24 at the time and never had the experience of getting a car and knowing the ups and downs. well it came time for me to look at the cars and well there was one and it was an ugly green like it was bad. well i took it anyway cuz i didnt want to walk to work anymore. i had the car for a little over a year and i had to bring the car in a few times to get it fixed at one point i brought it to my uncle who is a mechanic and he looked it over told me what was wrong and then i brought it to them and told them what was wrong and they were rude about it and said he didnt know what he was talking about and my uncle has been a mechanic for so many years and was a mechanic for the national guard so i would rethink what they said it made me so mad.Also the ac didnt work after awhile or the defrost and when i told them that they said you got it as is but at that time it wasnt winter time . i was paying almost 500 a month and thats normal but what got me was i was paying 2 times a month and it was ridiculas. Finally I sat down and figured things out in my head and with a friend and realized I was being screwed over. Two weeks prior i had asked them to take me off auto pay they said they did then the week came to pay and i wasn't going to pay and they 1. didn't take it off autopay 2 when i called they said they had no records of that being said or done 3 they took a payment out and then when i called them about it they said they would return the funds after their boss was out of a meeting so i called three hours later and and the lady on the other side of the line was so rude and unprofessional and just nasty to me lied straight to my face and said that there wasn't any writing that i had been told that. Finally a different lady got a hold of me and then said they would give me the refund if I got the car towed away so I did and now my credit score dropped 77 points and I am livid and don't wish them upon anyone. read more

Not only do these guys post vehicles on Craigslist and Facebook for $150 to $500 to real you in and then try charge you an insane amount for a crappy car, this is the type of disrespectful pieces or crap the salesmen are. Wishing harm and pain in life to people that do not help them sell vehicles. This company needs to be avoided at all costs! What a bunch of pricks. read more

Byrider - Once they learn you will not help them sell vehicles they turn into absolute scum wishing harm and ill fate upon people. - Auto Loan Providers Near Me - Garden City, Idaho

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I don't write reviews often, but I feel like I need to so i can warn people about this place. They charge triple the kelly blue book prices and say its because of the warranty. The warranty is a limited 3 yr/36k mile warranty. You can get GAP for 20x less from a dealership like Dennis Dillion. They had a 2013 Hyundai Santa Fe with 100k miles on it for $17,000. That's not including there 21% interest rate. They also lied to me and told me that anywhere else would charge me 29-36% interest rate because of my credit.... well, anything above 29% is illegal. Also went to Dennis Dillion after and they only quoted me 15%... sooooo, they use "FOMO (fear of missing out)" scare tactic to get people to buy their cars, if there's anything I can tell anyone, it would be to goto a certified car dealership. I felt very used and taken advantage of, especially the backsided comment when I was leaving "with your credit, you won't get approved anywhere." (Side note)- I saw the same exact Hyundai Santa Fe with the same amount of miles as the car they had at JD and in the same condition for 7k. Your prices are not okay. read more

Have never had a problem with this place if nothing they have went out of their way to help us The car we bought was a good one and has done well when we did need it worked on the guys and Kim in the shop are great always willing to go the extra bit to help you out I would recommend J D Byrider to anyone read more

I purchased a 2008 Aspen, the car us used large volumes of oil, climate control failed, check engine light has been on a good percentage of time for fuel delivery vent issues. They have "repaired the problems" none of which are covered by their crap warranty. I on the positive side they did help with labor costs as they should because I've has to go behind them to repair a number of convenience items such as my power seats not connected, entertainment system speakers not connected and 12vdc outlets not connected. Current issues remaining include excess oil usage greater than 1 qt per 600 miles. Only blows hot air on passenger side with AC on maximum. Rear climate control does not control properly only loud clicks. I've called multiple times to speak to the GM to see if we could make this right, maybe let me trade it in with some cash out of pocket on a more reliable vehicle. I have had no response from the GM. I commute across the state, weekly, for work so a reliable vehicle is an absolute necessity. Buyer beware! read more

Scam artist scum. Omar lied to my face when I asked about my car every being in any accidents and continues to ignore EVERY question I've asked him regarding my vehicle. It's like once he made his commission by lying to a gullible and somewhat desperate person who made it clear she's been through HELL with cars & scumbag dealerships and pleaded with him to make SURE I got a RELIABLE vehicle. "Blah blah blah" is all he heard, and he just saw dollar signs with every one of my signatures on that contract. And as for Mason, he's a wolf in sheep's clothing, a.k.a. the desk puppet at their "repair shop", who will smile that cheerful, friendly smile as he bullshits you; meanwhile his fellow puppets in the back are just doing the bare minimum so the whole lot of those worthless cheats/liars only bandaid the seriousness of your vehicles poor condition- the vehicle you're spending a FORTUNE to drive, only to be so scared of it breaking down again that you're too fearful to go on road trips and actually enjoy the fucking car you're being charged more than TWICE the kbb... DO NOT BUY A VEHICLE HERE!!! THEY ARE THIEVES & LIARS, WEARING PLASTIC SMILES SO THEY CAN DO THE LEAST AMOUNT OF EFFORT FOR THE MOST AMOUNT OF YOUR HARD-EARNED DOLLARS!!! read more

I am buying a car from Byrider in Nampa. I was paying cash payments with no issues for a long time. Then they decided that we have to pay at the Boise Byrider, and they decided not to take cash payments anymore. I had to get a new bank card and had the cash. But they refused to accept my cash. I had to then go put the cash on a Visa card to pay my payment. I was charged fees for this also. Now they are charging a new fee to use my bank card to pay my payment. So the only way to get out of paying the fee is to do direct payments. I am not doing that. I do not trust them. They lied to me about the price I was paying for my car, and about how long I would be paying for my car. I am paying an extra year on my car than what they said. They also lied and told me they had replaced the clutch in the car. Then the clutch went out and I had to pay hundreds of dollars to have a new one put in. And at that time, I found out that they had only fixed something that had to do with the clutch. They did not replace it like they said. I will never use them again. And I hope this review saves others from being taken advantage of. Please shop around! Do not think that they are the only ones that can help you. I was in a bad place and really needed a car, but I keep paying more and more as time goes on. Never again with Byrider! read more

They were amazing and very patient while I decided what I wanted to do. They also stayed till after 8 while I test drove multiple cars. Omar was great. The whole staff was amazing read more

Got hounded to go to the lot and look at their inventory. So I did and was not impressed by the salesman or the inventory. But I thought why not find out how much they are asking for some rigs. Well the salesman told me the pricing for the rigs that caught my eye. New pricing for "used" vehicles. If I'm going to be in a car loan for that long, I will go to a grown-up dealership. Salesman didn't even want my business, just wanted to go home for the evening. Even after a appointment was scheduled. Never going back and I suggest you do the same. read more

Bought a Ford fusion, had a couple of hiccups but they were willing to work with me to get everything situated with no hassle, Steve from their service department is just an amazing guy to work with. read more

Amazing dealership! Super reliable cars and great service! I would definitely recommend to anyone looking to buy a car!

Give them all your income. They get to decide if you can afford a car. So you might want to make more then 2500. Have a bigger down payment. Make sure you have no Bill's at all. It's all good though, they say they will help in anyway they can. Yeah right!! I guess it needs to be at their convenience. Hopefully some people will have better luck. You will need it. read more

*** BUYER BEWARE!!! *** What I have watched my girlfriend go through/continue and currently still go through is absolutely horrible. She bought an incredibly dangerous vehicle from this company that has not just simple stalled - but the engine shut down entirely on her while she is driving it. The first occasion we were driving over 70mph when the engine shut down, the car went from that speed to below 30mph instantly, the mechanics from this facility swear up and down they can't find a single thing wrong. Taken it to two separate mechanics they've provided us with multiple diagnoses, however their mechanics need to find a problem for it to be covered under the 3 yr warranty. So unless we want to replace the engine, transmission, and power train on this vehicle, we are stuck with $550 payments!! With BI WEEKLY PAYMENTS. Which makes it impossible to even save up money to pay an outside mechanic for repair. Daily we run into new issues. Rpm maxing to red just to get to 20mph, the vehicle jumping forward during acceleration, during speed or during initial start of driving from stop light, etc. vehicle stalling or shutting down at any time it pleases. Lights on dash came on the day after we bought it. Within the week my girlfriend was out of a vehicle for nearly two, where the initial promised loaner vehicle wasn't offered until the day before the vehicle was supposed to be "repaired". This has been a horrible experience for her and after having the vehicle in twice within the last two months and already having making over $1350 between 3 payments and the add cost for the rental cars we've had to get, her vehicle still continues to have the same issues and we are still getting the same run around. Horrible experience and it's been so hard having me have to watch her go through it! Do not give this company the time of day. After Alfred pushed her into the vehicle when she had her mind set on another, he has not reached out or tried to get involved AT ALL. gone with the wind. Do not let anyone you know or love go through the struggles I've watched my girlfriend endure paying for a unreliable car and to rent a reliable one! This company refused to put her in another vehicle and threatened tow her vehicle and send her to collections! Less than a week after the purchase. We are stuck in a horrible vehicle with no help from this company!!!!!! read more

Was put in a vehicle that stalled on me entirely a few days after purchase. Almost getting my son and I into a horrible accident (driver behind us had to pull into on coming traffic) to avoid hitting us after our vehicle went from 70mph to 40mph instantly when the engine shut down while I was on my way down to McCall. This vehicle had multiple recalls on it and I had no idea. Have been renting a loaner car since 5 days after I purchased this vehicle-- it's been almost a month and I haven't heard back from Alicia in finance, or received any positive news. I was told I won't get my down payment back so I can get a reliable vehicle and they completely avoid the topic of putting me in a safe reliable vehicle off of their lot. Would 100% not recommend going here. I'm in a worse position now then I was before purchasing the vehicle and completely upside down financially now. Also was told it would still hit my credit negatively. read more

20 percent interest.double blue book prices and high down payment. If your ok with payday loans.........

I purchased my 2008 Jeep here. My fiancé and I were very young and naive. They could tell. I was 19, my fiancée as 20 at the time. Purchased a 8 year old vehicle, they made it sound like this amazing experience, a great deal. Once we got home and looked at the vehicle all it's replaced parts were from the junk yard. The previous owner was a smoker, we noticed after we removed the floor mat on the drivers side and saw cigarette burns through the carpet. We've had nothing but problems with it, and the shady ass company. Unless your calling CNAC to make a payment they don't answer, and take forever to reply to e-mails. In 2017 we tried trading in the vehicle for a newer more efficacy one at a different dealership. BIG SURPRISE! More issues! The dealership sold us a vehicle with a 20,000 mileage discrepancy. No one will take it for an affordable price. The J.D Byrider said it was sold to them with the discrepancy. They forgot to inform us about it and would look into it more and let us know. That was over 3 months ago. . . . . . If your buying a car, go to a big dealership. Not some rinky dink shit hole, that makes everything sound way to good to be true. read more