After getting into an accident, I needed to find a place that can help repair my car…read more Unfortunately, my auto insurance policy did not have collision coverage and I had to pay out of pocket. AllState had Crash Champions (Richmond location) as one of the options they recommended. I read previous reviews and saw that this place was honest, helpful, knowledgeable, and genuinely nice. So of course, I took a chance and chose this company. And I must say...the staff here are great. And I definitely saw what other reviews praised them for. The first person you are most likely to see as you walk in is Michelle. She always greets you with a smile and a happy attitude, which is something I needed after dealing with everything that happened to me with my accident. Jay has that calm aura to her and she was attentive when inspecting my car. She was able to see things that I did not even think of looking at or noticed. And she kept me updated whenever she can in regards to my car. But the person I must highlight through this experience is AJ, the general manager. He is very knowledgeable when it comes to cars and you can tell he is passionate in helping clients save money as much as he can. The total price I had to pay for my repair was fair and there was no shady business going on. AJ called whenever he had any updates like if parts were still on its way to shop. And he was patient with me when I had to change scheduling of drop off and pick up of my car. The final result of the repairs the staff did for my car was amazing. My car looked new and you barely can tell I just had a car accident! I was impressed and happy to see my car in great shape. I definitely recommend this company. They are accommodating to their clients' needs and you will get a positive experience out of their services. Thank you everyone at Crash Champions! You are greatly appreciated! EDIT: Typo...sorry I meant Michelle, not Casey.

They are a very busy team. They communicate well with each other and the customer…read more My last visit was suit address a sound I was hearing in my door, which they had worked on about a month prior. They addressed it same day, even rode around with me to verify the sound that I was hearing. And provided a solution I was there for less than an hour. Thank you all for going over and beyond.

Buddy's car died after surfing leaving us stranded. MK saved us from a ruined day and got us a lift…read moreback to my friends.

Quick service and a low price. They helped me get my Honda Civic to the mechanic within 45 minutes…read moreof calling. The man who helped me was very kind and attentive, very good people. Great service, I would definitely recommend.

I called Frizzie Corp with an emergency repair, Zach jumped right on it. I've used Frizzie Corp for…read moreemergency repairs, blown tires, and emergency fueling; I've always received the best customer service, prompt response, and quality work. They are the best!

Greg and Zack do a great job on getting things fixed right. They provide emergency services as well…read moreas a fabrication shop for custom built welded or kit projects. If your in need of getting a flat fixed tires or brakes for your car big rig or a back hoe give them a call or just come in.

I found the New Owners C.J. & Will to be Pretty Honest !!!…read moreAbout a Month Ago a Dashlam plit up.on my 2006 Accord EX.... It said ' DRL ' - ' Daytime Running Lights ' ( somebody translated for me )....' !!!! C.J. kinda implied - Not an Important Fix, but I chose to Replace the Bulbs as I hate Dashlamps Staring me in the Face !!! Only - I didn't realize dat ' Disconnecting the Battery ' Restets all the Monitors, and that can affect ' Passing The SMOG TEST ' when it comes time !!! Have bought Tires and Brakes here before. They were Honest that my Rear Brake Pads still had 50 % left on them !!!!!! In my Experience they were Honest. If u like a ' New Tire Flat / Blowout Warranty ' - this may not be The Place. Mr. C.J. Singh was Honest they don't sell those !!!!! All in All they're Good to Work with !!!!!!

Do they serve Black people??? No really, I mean it do they? So I came here because it's down the…read morestreet from where I live, and I wanted a simple thing for to get air into my tire. However, I noticed that as the gentleman in front of me pulled in, they decided to close up all of their base. That was interesting, considering the fact that they were going to be closed in 32 minutes. They say they close at 7:00 and at 6:28 they were closing up for the day. It wasn't like they were servicing so many people, they weren't gonna have time to get to us, there was no when they're getting serviced. The red headed manager was talking to the person in the car in front of me and took a long time talking to it. I eventually noticed that he was signaling for me to drive around to the other side of him and that's when I noticed that the man he was talking to was black, like me. This guy pulled off, after being told that they were closed and that they couldn't get any tire service. I explained my situation and told him that I just wanted to get air for my tire. I bought my tires at their sister station and I tried to put air into my tire and it wouldn't take. This guy said that he couldn't service me because they were emptying the air tanks and that it would talk 1/2 hour or so to turn it on again. Are you kidding me??? So I had to drive two blocks home on a tire that was flat to my rim. But, I was very lucky because he told me to go to two other tire shops in the area, something I would not have had to do if they would not have closed 32 minutes before they advertised. This reminds me of the southern stories I've heard of when Black people are driving through the south and wanted to find a hotel. They pulled into a hotel where it said no vacancy, and once the person operating hotel saw they were black the no vacancy sign would light up , I see their "no vacancy" sign or their "I don't wanna serve Black people sign" and it is time for them to close! I also want them to know that I sent my money elsewhere because I want to work with people are willing to give tires, the Black people and that should not be hard. This is my second interaction like this where I felt like I was turned away. I love the idea of having a tire shop down the street to get service, however, I hate the fact that I go in and I'm treated like a second class citizen. Maybe they do this because they are under new management. Maybe they don't like money from black peoples in their neighborhood. But the next day I drove almost one mile away and got proper service. They found the hole and offered a new or used tire, as they should. Because they actually want to service their customers.

Although it sucked to be the person that got towed, MY GOD, these are some kind ppl that really are…read moredoing their job. The dispatch and the tow guys were really professional and just good ppl. I'll have to come back in the morning, fingers crossed lol but I can go home tonight and know that my car isn't sitting in some janky lot with mean ppl. Please be kind to them!

Nacho came and saved the day! We were stranded on I-680 on a Saturday afternoon. Good Sam Roadside…read moredispatched Civic City Towing. Nacho arrived, he was friendly, quick and had us on the road in no time. Thank you!

Donny, your ego does not change the facts…read more When I called to let you know that my brakes were making a loud banging/scraping sound every time I braked, I was calm, respectful, and simply letting you know something was wrong after paying your shop to do my brakes and rotors. I was not yelling, cursing, or being disrespectful. Instead of handling it professionally, you personally cursed me out, called me a liar, told me I was no longer welcome there, and laughed while saying that if my brakes had been installed wrong, "I'd be dead." That is not funny. It is not reassuring. It is completely unacceptable from any business owner, especially when someone is calling about a serious safety issue. I then went to another professional brake shop for a second opinion, and they confirmed that the left rear caliper was missing a bracket bolt, and the bottom bolt was hand-tight/loose, which was causing the banging/popping sound when braking. So yes, there was a real issue, and I was absolutely right to call. I had been coming to this shop for three years with no issues, spending my money here and trusting you with my vehicle. That is what makes this even worse. The moment your shop made a dangerous mistake, instead of taking accountability, you chose arrogance, hostility, and intimidation. Honestly, I should have taken legal action. When a customer calls to report a serious brake issue after your shop performed the work, the response should never be insults, laughter, and banning them from the business. I called because something was wrong, not because I wanted an argument. It may be cheap. It may be convenient. But if something goes wrong and you speak up, be prepared for the owner to protect his ego instead of protecting his customers. You do not ever have to worry about getting my money again. I will never return, and I strongly caution anyone against trusting this shop with brake work or anything safety-related.

Great, honest people. I went in with for 1 tire replacement. They were thorough about solving the…read moreproblem and honest about the condition of my tires. Good morals, quality service, fair price.

The repair was a breeze! I brought in the part and they were able to install it quickly. The owner,…read moreJosé, has a great personality and was so super to interact with. Great sense of humor. Go see these guys. You'll be happy that they worked on your car.

I was visiting from out of town and they got me in immediately and solved my mystery noise. They…read morewere extremely nice and so generous to me. As a solo woman visiting from a 4 hour drive away, they were a god send. thanks a million

Great service . Gave no issues . The manager made sure eveything was proper . Will definitely be…read moreback

I am so glad I found this shop, they did excellent job on my car tire , reasonable price and…read moreprovides great customer service. I highly recommended this place for any tires and wheels jobs.