This business deserves no stars. I am only forced to select one star in order to leave this review,…read morewhich I strongly disagree with. I am posting this review regarding an engine replacement performed by G & A Auto Diagnostic Wheel Alignment Center Inc. that has resulted in ongoing mechanical problems, safety concerns, and unresolved financial issues. On January 24, 2026, I paid $7,067.15 for an engine replacement. Immediately after leaving the shop (within approximately 2,000 feet), the engine began backfiring and the check engine light came on. When I contacted the mechanic, I was told to "break the engine in" and informed the engine came from a junkyard with an unknown history. The next day, I discovered a significant oil leak. I reported it and was told to return the following week despite the severity of the issue. Since then, I have had to return multiple times due to persistent problems that remain unresolved. I am currently unable to drive normally without repeatedly clearing the check engine light, raising ongoing safety concerns. I was later told the engine had not been tested prior to installation, which in my view is a major deviation from standard repair practice. After all these months, the mechanic (JR Cisneros) has now presented three options: 1. Remove the engine, issue reimbursement, and allow me to source another engine for him to install, while still charging labor costs 2. Wait for the one junkyard supplier this business uses to locate a replacement engine 3. Keep the defective engine and have him rebuild it for a separate labor fee Additional issues include: * Disconnected wires hanging beneath the transmission * Incorrect battery terminal installed, creating safety risks * Flywheel sold as new but appearing old and rusted * Charges for parts that may not have been necessary, as original components were reportedly reusable * A recently purchased alternator found to be damaged after the repair Communication has been inconsistent, with limited meaningful updates despite multiple attempts to follow up. I was eventually given options not disclosed at the time of service, including engine removal with conditional reimbursement dependent on a third party, an indefinite wait for a replacement, or paying additional costs for a rebuild. As a result, I have incurred additional transportation costs and lost income opportunities due to the lack of a functioning vehicle. My request for a full refund and reimbursement remains unresolved. Based on my experience, I would advise caution when considering major engine work from this shop due to unresolved mechanical issues, lack of transparency, and ongoing safety concerns.

G&A Auto is amazing with taking care of my car. Wouldn't trust my car with no one else. They don't…read moretake advantage you. I would recommend G&A to anyone with a car.

Great service. Honest people. Came here for nys stattion inspection. Highly recommendread more

Super fast with work. Reasonable price. Will come back and highly recommended. Honest and…read moretrustworthy

Great guy. Came here for annual car inspection and pretty cool about it…read more I have a full electric car and have to explain I don't need an emission inspection which is a separate charge. Ended up paying $10 and a good tip for Tesla inspection. It can be confusing and not get rip off as electric car catches up to ICE. Went to the car repair shop next door and they just refused to inspect my car which I found out is illegal.

Excellent mechanic, reliable, honest and great prices. I come to Kai for all my car issues. My…read moreaunt has been going to him for 20 years and she recommended him. -J. Martinez

Came for the first time to see the open mic and the staff was super friendly and welcoming!!read more

I asked for a quote, they wanted me to come in. I said I'm shopping around looking for rough…read morestarting estimates. They said they'll call tomorrow. Four days laters, never called me. I called them, the lady says they closed the day. I told her I've been waiting for 4 days. I told her forget it, she said rudely fine and hangs up on me. If this is the service I get before I bring in my car, I can't imagine the overall experience will get better. I don't trust them.

They are the best mechanic around . I've had 11 cars and several mechanics over the years . This is…read morethe best out of all of them hands down !!!

Best Repair service in new York. I highly recommended this company. I back again next any problem…read more Thank you guys

Just had body work done that wasn't insurance related and they did a great job. Car looks like new…read more! And the price to repair beat everybody else's estimates by a lot.

Always upfront with pricing and time of completion of work. Very professional business people no…read morehidden cost after completion of service. Mechanics always on point with their diagnosis of your vehicle.

They were fast,reasonable and honest. I will definitely…read moregoing back to them. Thank you. J.

Very fast, reliable and honest. Gennadyi is a lovely person to do business with. Had my problem…read moreresolved in 48 hours. They took care of all the insurance paperwork. I couldn't be happier with their service. Next time I need something fixed on my car, I will definitely go back to them.

An auto repair shop that isn't trying to scam you and actually has fair pricing!! They can do…read moreeverything from oil changes to changing brakes and conducting diagnostic tests. Great place! 10/10 recommend

The reply was not helpful because the quote is based on incorrect technical requirements. The…read moremechanic claimed that the high-voltage connection must be removed, which is not required for a 12V coolant bypass valve replacement according to Toyota's service manual. Additionally, quoting 4 hours of labor for a job that standard industry guides (like Mitchell1) rate at approximately 2 hours is excessive and misleading The reply was not helpful because the quote is based on incorrect technical requirements. The mechanic claimed that the high-voltage connection must be removed, which is not required for a 12V coolant bypass valve replacement according to Toyota's service manual. Additionally, quoting 4 hours of labor for a job that standard industry guides (like Mitchell1) rate at approximately 2 hours is excessive and misleading